Hotel Sepetná
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Summary of reviewsHotel Sepetná is highly praised for its beautiful location amidst the forested mountainside below Lysa Hora. Guests delight in the serene environment, stunning terrace views and ample outdoor activities like hiking. The atmosphere is peaceful, ideal for relaxation and complemented by excellent wellness services. The hotel's accommodation offerings, including clean and comfortable rooms, particularly family rooms and luxury bungalows with lovely balcony views, enhance the guest experience. Despite some minor issues with room smells and noise, the accommodations generally meet high standards.
The breakfast buffet at Hotel Sepetná receives positive feedback for its rich, plentiful and well-prepared selection, delighting guests with a good variety. Occasional complaints about limited choices and repetitive options do not overshadow the overall high praise. Similarly, the dining experience is commendable with guests raving about the tasty à la carte menu, despite mixed reviews on the half-board options and some service speed issues. Quality food and a pleasant restaurant atmosphere remain standout features.
Cleanliness is a strong point with the hotel maintaining a clean, fresh environment, despite occasional minor lapses. Staff, especially at reception and in the restaurant, are generally friendly and helpful, contributing to a warm and welcoming atmosphere. However, inconsistencies in staff knowledge and language proficiency were noted.
The pool amenities, including an excellent kids' pool and a Jacuzzi, are well-received, though some guests found the water cold and mentioned an unheated corridor. The hotel's array of activities for children, including a playroom, outdoor playground, sports center and bowling, make it a great family destination, despite rare service lapses.
Finally, the comfort of beds varies with some guests finding them worn and uncomfortable, particularly in attic bungalows. Issues with soft mattresses, high pillows and low bedside lamps were also mentioned. Despite these concerns, the positive aspects of Hotel Sepetná make it a strong choice for travelers seeking a blend of relaxation, nature and family-friendly amenities.
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The breakfast buffet at Hotel Sepetná receives positive feedback for its rich, plentiful and well-prepared selection, delighting guests with a good variety. Occasional complaints about limited choices and repetitive options do not overshadow the overall high praise. Similarly, the dining experience is commendable with guests raving about the tasty à la carte menu, despite mixed reviews on the half-board options and some service speed issues. Quality food and a pleasant restaurant atmosphere remain standout features.
Cleanliness is a strong point with the hotel maintaining a clean, fresh environment, despite occasional minor lapses. Staff, especially at reception and in the restaurant, are generally friendly and helpful, contributing to a warm and welcoming atmosphere. However, inconsistencies in staff knowledge and language proficiency were noted.
The pool amenities, including an excellent kids' pool and a Jacuzzi, are well-received, though some guests found the water cold and mentioned an unheated corridor. The hotel's array of activities for children, including a playroom, outdoor playground, sports center and bowling, make it a great family destination, despite rare service lapses.
Finally, the comfort of beds varies with some guests finding them worn and uncomfortable, particularly in attic bungalows. Issues with soft mattresses, high pillows and low bedside lamps were also mentioned. Despite these concerns, the positive aspects of Hotel Sepetná make it a strong choice for travelers seeking a blend of relaxation, nature and family-friendly amenities.
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Guest Reviews
Nestled in the embrace of nature, Hotel Sepetná boasts a beautiful location that consistently garners praise. Set in the forested mountainside below Lysa Hora, the hotel provides visitors with a serene and quiet retreat. The availability of ample parking combined with the proximity to walking trails and hiking paths makes it an ideal starting point for outdoor adventures.
The views from the hotel terrace are stunning, adding to the charm of the experience. Guests frequently highlight the amazing scenery and excellent wellness services, contributing to their overall satisfaction. The setting is also described as peaceful, perfect for those looking to unwind in a natural environment.
In addition to its picturesque surroundings, the hotel offers great accommodation with excellent food and breakfast options. The friendly and helpful staff further enhance the guest experience, ensuring a comfortable and enjoyable stay. Overall, Hotel Sepetná's excellent location and beautiful environment make it a standout choice for travelers seeking both relaxation and outdoor activities.
Hotel Sepetná's breakfast experience has garnered mostly positive feedback from guests. The breakfast buffet is described as beautifully prepared, rich and plentiful, offering a wide selection that is both tasty and satisfying. Many reviews highlight the breakfast as excellent with a great variety available every day. Guests appreciate the quick replenishment of dishes by the attentive staff, ensuring a consistent and enjoyable dining experience. Some mention that the breakfast was beyond expectations and provided a delightful start to their day.
While there are mentions of limited selection and repetitive options, especially with eggs being served only sunny-side up, these are minor points in an otherwise high praise for the breakfast service. Overall, guests seem to enjoy the great, well-prepared breakfast and commend the hotel for maintaining a high standard in this aspect of their stay.
Dining at Hotel Sepetná offers a mix of experiences with an emphasis on the quality of food. Guests rave about the food from the menu, describing it as very tasty, excellently cooked and consistently praised for its quality. The half board, however, received mixed reviews; some found it disappointing compared to the à la carte options. The menu, though minimal and unchanged during some stays, offered very tasty dishes at a reasonable price.
Despite some drawbacks such as unreasonably high prices and limited variety, the restaurant's atmosphere, food and service were frequently described as first-class. The buffet-style dinner received positive reviews for being excellent with staff making an effort to replenish dishes quickly.
There were occasional issues with service speed and inattentiveness, such as delayed responses to loud disturbances and long waits for food. Nonetheless, the overall sentiment leaned towards a commendable dining experience, highlighted by quality food and good service, making it a notable dining option for visitors to Hotel Sepetná.
Hotel Sepetná offers a mix of experiences when it comes to room accommodation. Guests often praise the hotel's clean and fragrant rooms with some particularly appreciating the spaciousness and comfort of the family rooms, which are formed by combining two rooms. The luxury bungalows also receive high marks for their comfort and beautiful views from the balconies. Comfortable beds and generally high standards of cleanliness are frequently highlighted.
However, there are some recurring issues. Several guests noted that the rooms and chalets have a lingering smell of old things and a few mentioned strong sewage smells in the bathrooms. The soundproofing also leaves something to be desired with guests often commenting on the noise levels. Some of the furnishings in the standard rooms appear slightly worn and there have been mentions of maintenance issues like leaky shower doors and non-functional bath fans.
Despite these drawbacks, the accommodations are generally considered satisfactory with clean, comfortable environments and pleasing aesthetics, especially in the more luxurious options.
Hotel Sepetná offers various accommodations, including attic bungalows. Guests have noted that the beds, particularly in the attic bungalows, could use some improvements. Several reviews mentioned that the beds were worn out and uncomfortable with some describing the mattresses as being very soft, which was not to their liking. Additionally, the beds in some rooms tended to move apart and the bedside lamps were positioned low enough that guests often hit their heads. There were also mentions of high pillows, which may not suit everyone's preference. Overall, while the hotel provides a range of bed types, the feedback suggests that some guests found them less comfortable than expected.
Hotel Sepetná generally receives positive remarks regarding its cleanliness. Guests consistently describe the rooms as clean, well-maintained and fresh. The overall environment of the hotel is praised for being clean and fragrant. However, there were occasional mentions of hair remaining after cleaning, which detracted from an otherwise consistent standard of cleanliness throughout the hotel and bungalows. Overall, the emphasis on cleanliness reflects a high level of attention to maintaining a welcoming environment for guests.
Hotel Sepetná generally boasts a commendable and welcoming atmosphere due to its staff. Many guests found the staff to be friendly, helpful and capable, particularly praising those at the reception and in the restaurant. The reception staff were noted for their friendliness and willingness to go out of their way to assist guests, successfully resolving issues as they arose.
However, there were a few inconsistencies noted. Some guests mentioned encountering staff who were poorly informed or not as friendly with specific criticisms including a receptionist who was not aware of the pricing for extra beds and an unpleasant lady in the restaurant. Additionally, there were remarks about some staff members having a poor command of languages, which poses a communication challenge for international visitors.
Despite these occasional issues, the dedication and helpfulness of most of the hotel staff left a positive impression on many guests, contributing significantly to the overall experience at the hotel.
Hotel Sepetná features a beautiful pool that has received positive remarks from its guests. The swimming pool is highlighted as a great amenity with an absolutely excellent kids' pool available. Guests have access to both the pool and a Jacuzzi, offering additional relaxation options. However, some reviews mentioned that the water in the pool can be quite cold and there is an unheated corridor leading to the pool area. Despite occasional closures of the pool, the overall impressions remain largely positive, making the pool facilities a notable feature of the hotel.
Hotel Sepetná offers an array of activities for children, making it an excellent choice for families. With a well-equipped playroom and numerous leisure activities available, the hotel ensures that young guests have plenty to keep them entertained. The site boasts a children's corner, a beautiful outdoor playground and attractions like bowling and a swimming pool, which are highly appreciated. The sports center further enhances its appeal for families. Overall, its amenities and recreational options make it an ideal retreat for families with children. However, there was an instance where service to a family returning from a hike was refused, indicating that there may be occasional lapses in service. Despite this, Hotel Sepetná remains a strong option for family vacations due to its extensive facilities and activities for kids.
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Location
The views from the hotel terrace are stunning, adding to the charm of the experience. Guests frequently highlight the amazing scenery and excellent wellness services, contributing to their overall satisfaction. The setting is also described as peaceful, perfect for those looking to unwind in a natural environment.
In addition to its picturesque surroundings, the hotel offers great accommodation with excellent food and breakfast options. The friendly and helpful staff further enhance the guest experience, ensuring a comfortable and enjoyable stay. Overall, Hotel Sepetná's excellent location and beautiful environment make it a standout choice for travelers seeking both relaxation and outdoor activities.
Breakfast
While there are mentions of limited selection and repetitive options, especially with eggs being served only sunny-side up, these are minor points in an otherwise high praise for the breakfast service. Overall, guests seem to enjoy the great, well-prepared breakfast and commend the hotel for maintaining a high standard in this aspect of their stay.
Dinner
Despite some drawbacks such as unreasonably high prices and limited variety, the restaurant's atmosphere, food and service were frequently described as first-class. The buffet-style dinner received positive reviews for being excellent with staff making an effort to replenish dishes quickly.
There were occasional issues with service speed and inattentiveness, such as delayed responses to loud disturbances and long waits for food. Nonetheless, the overall sentiment leaned towards a commendable dining experience, highlighted by quality food and good service, making it a notable dining option for visitors to Hotel Sepetná.
Rooms
However, there are some recurring issues. Several guests noted that the rooms and chalets have a lingering smell of old things and a few mentioned strong sewage smells in the bathrooms. The soundproofing also leaves something to be desired with guests often commenting on the noise levels. Some of the furnishings in the standard rooms appear slightly worn and there have been mentions of maintenance issues like leaky shower doors and non-functional bath fans.
Despite these drawbacks, the accommodations are generally considered satisfactory with clean, comfortable environments and pleasing aesthetics, especially in the more luxurious options.
Beds
Cleanliness
Staff
However, there were a few inconsistencies noted. Some guests mentioned encountering staff who were poorly informed or not as friendly with specific criticisms including a receptionist who was not aware of the pricing for extra beds and an unpleasant lady in the restaurant. Additionally, there were remarks about some staff members having a poor command of languages, which poses a communication challenge for international visitors.
Despite these occasional issues, the dedication and helpfulness of most of the hotel staff left a positive impression on many guests, contributing significantly to the overall experience at the hotel.
Pool
Family
Yes, Hotel Sepetná has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Hotel Sepetná.
Yes, Hotel Sepetná welcomes dogs.
No, parking facilities aren't available at Hotel Sepetná.
No, Hotel Sepetná doesn't have a gym.
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