InfoSummary of reviewsResorts World Genting – Genting SkyWorlds Hotel, nestled in the heart of Genting Highlands, provides a compelling stay with its exceptional location. Guests consistently praise its proximity to top attractions, including direct access to SkyWorlds Theme Park and easy walking distance to Sky Avenue shopping mall and a multitude of dining options. The scenic mountain views and convenient access to indoor theme parks, casinos and the Arena of Stars further enhance the guest experience, though some mention it can be a bit of a walk to certain locations like the cable car station.
The breakfast offering at the hotel is less impressive, mainly due to the lack of on-site breakfast facilities. Guests often have to venture out to nearby locations, which can be inconvenient and detract from the overall experience. Nonetheless, the breakfast that's available is generally considered decent and reasonably priced.
Room reviews are generally positive with guests appreciating the clean, spacious and creatively designed spaces. The artistic decor and themed rooms especially delight children and the comfortable beds with ample amenities make them well-suited for families. However, some issues like poor sound insulation, lack of air conditioning and occasional cleanliness concerns were noted. The absence of certain furniture, like dressing tables, also emerged as a minor drawback.
Cleanliness is a strong point for the hotel with numerous reviews highlighting the well-maintained and tidy rooms. Guests commend the housekeeping staff for their diligent work, contributing significantly to the overall comfort. Despite some isolated issues like dusty corners and occasional restroom cleanliness lapses, the general consensus is positive.
The staff at the hotel are often praised for their friendliness, helpfulness and professionalism. Smooth check-ins, efficient reception and exemplary housekeeping services are commonly highlighted. Individual staff members, such as a member named Azhar, receive special mentions for exceptional service. A few critiques about slow service and less responsive staff are present but do not significantly impact the overall positive perception of the hotel's personnel.
Free WiFi is described as a mixed experience. While some guests find the connection reliable and strong, others face significant issues with weak or slow internet or even complete lack of connectivity at times. This suggests that the hotel could benefit from more consistent and faster internet services.
The bed arrangements at the hotel are largely seen as comfortable and suitable for families. The substantial beds, including unique configurations like double-decker beds, are well-received. However, some mixed reviews about pillows being too hard or high and occasional reports of noisy bed springs and bedding cleanliness indicate room for improvement.
As a three-star property, Resorts World Genting - Genting SkyWorlds Hotel offers a blend of positives and areas needing refinement. Clean, comfortable rooms with simple layouts and adequate amenities meet guests’ expectations, particularly for large families or groups. The hotel's prime location and value for money are significant attractions, despite issues with soundproofing and service. Overall, it provides a reasonable stay, well-suited for those seeking convenient access to the area's attractions at a moderate price. Show more
InfoSummary of reviewsGrand Darul Makmur Hotel Kuantan enjoys an enviable location in the heart of Kuantan, making it a top choice for visitors seeking convenience. The hotel is in close proximity to major shopping hubs like Berjaya Megamall, Kuantan City Mall and East Coast Mall and is surrounded by a variety of dining options, providing guests with numerous culinary delights. Essential facilities like the KPJ Specialist Centre are also nearby, adding to the hotel's strategic placement. The hotel's central locale grants easy access to key areas, suitable for both leisure and business travelers and offers ample parking.
Guests frequently praise the hotel’s spacious and clean accommodations. The rooms are notable for their size and comfort with recent renovations adding a fresh feel. Families especially benefit from the roomy spaces, ensuring a pleasant stay for those with children. Daily housekeeping keeps the rooms immaculate and amenities like sizeable bathtubs enhance the overall experience. Visitors also appreciate the excellent room service and friendly, attentive reception staff.
The hotel’s breakfast is generally well-regarded for its taste and quality, featuring a large array of choices that satisfy many guests. However, some feedback suggests a need for more variety and improvement in value for the separate breakfast option. Despite these minor critiques, the overall dining experience is positive.
Cleanliness stands out as a strong point for the hotel with many compliments directed toward clean rooms, tidy premises and a beautiful pool. Although some guests noted areas needing attention, such as the bathrooms, the staff's efforts maintain a generally high standard of hygiene.
The staff at Grand Darul Makmur Hotel Kuantan are highly praised for their friendliness and helpfulness, particularly the reception team who contribute to a welcoming atmosphere. Guests feel well-taken care of, enhancing the overall enjoyment of their stay.
The swimming pool is a notable feature, especially enjoyed by families. Separate pools for adults and children, along with a clean and spacious environment, make it an attractive spot within the hotel. Its proximity to the breakfast area adds to the convenience.
Parking could be improved, as guests find it limited and sometimes difficult to secure a spot, especially during events. The parking area’s distance from the entrance and lack of cover are additional concerns, suggesting a need for better arrangements.
For families, the hotel offers excellent accommodations with spacious rooms and family-friendly amenities. The triple rooms for kids and easily accessible parking make it a viable option for those traveling with children.
Lastly, the beds in the hotel receive high marks for comfort, contributing to a restful sleep. Clean rooms and great views enrich the experience, although some minor issues like dusty areas and occasional reports of bed bugs should be addressed for continued guest satisfaction.
Overall, Grand Darul Makmur Hotel Kuantan's strategic location, spacious and clean rooms, excellent amenities and welcoming staff make it a highly recommended choice for both families and travelers visiting Kuantan. Show more
InfoSummary of reviewsThe Smokehouse Hotel & Restaurant Cameron Highlands offers a delightful retreat, nestled next to a scenic golf course, providing guests with a tranquil and beautiful setting. Its strategic location makes it ideal for exploring the Cameron Highlands with picturesque gardens enhancing the serene and charming ambiance. The hotel is suited for those seeking a peaceful escape while maintaining proximity to key areas, although having a car is beneficial for convenience.
Breakfast at the Smokehouse is renowned for its variety, quality and presentation with a range of options from a full English spread to continental fare. Guests frequently highlight the generous portions and beautifully prepared dishes, often considering breakfast a standout part of their stay, despite minor critiques about occasional cold servings and room for variety improvement.
Dinner experiences also receive praise, particularly for the delicious and well-presented traditional English fare like chicken pie and roast beef with Yorkshire pudding. The culinary offerings are generally well-regarded, though there are occasional inconsistencies and mentions of certain pre-prepared items. While some guests find the dining experience a bit pricey, the overall atmosphere and commendable service contribute positively to the dining experience.
Rooms at the Smokehouse are spacious, comfortable and imbued with a vintage 1930s charm. Guests appreciate the large suites, clean conditions and comfortable beds, although some rooms outside the main building may lack convenience. A few reviews call for updates in bathroom fixtures and note occasional noise and cleanliness issues, particularly with dated elements like carpets.
Cleanliness is generally praised with many guests noting the neat and well-maintained rooms complemented by the charming traditional English decor. However, some guests mention areas like carpets needing more thorough cleaning and dusting. The hotel's well-kept gardens and peaceful surroundings add to its charm.
The staff at the Smokehouse Hotel are frequently commended for their warm, friendly and attentive service, particularly the restaurant and bar staff. While the reception staff occasionally receive mixed reviews, the overall consensus is positive with the hospitable nature of the team enhancing the guest experience.
Overall, The Smokehouse Hotel & Restaurant Cameron Highlands offers a charming highland retreat with its scenic location, delightful breakfast and dinner offerings, spacious and comfortable rooms and a dedicated staff, making it a favorable choice for those seeking a peaceful and scenic getaway. Show more
InfoSummary of reviewsThe AC Hotel by Marriott Kuantan enjoys a highly favorable location in the central part of Kuantan city. Its strategic position offers easy access to the city center, popular beaches like Teluk Cempedak and Tanjung Lumpur and various commercial spots, making it convenient for both leisure and business travelers. The hotel maintains a quiet environment, ensuring a relaxing stay while being close to key attractions and eateries. This makes it a practical and advantageous choice for visitors, despite not being ideal for walking.
Breakfast at the hotel is generally well-received with guests appreciating the friendly service, particularly at the egg station and the excellent coffee. The range of food options including Chinese, Western and local cuisines is highlighted, although some guests noted the need for more variety and better value for money. Dinner options are limited, as the restaurant closes early and there is no room service available, which can be inconvenient for guests who prefer on-site dining.
The rooms at AC Hotel by Marriott Kuantan are praised for their cleanliness, comfort and modern design. Guests often mention the fresh bedding, spaciousness and pleasant fragrance. Although some found the rooms a bit compact and encountered noise issues, the overall sentiment is positive with the staff's helpfulness enhancing the stay.
Cleanliness is a standout feature at the hotel, covering rooms, bathrooms and common areas like the swimming pool. The maintenance of recently renovated facilities adds to the appeal, presenting a blend of modernity and hygiene.
The hotel staff are consistently praised for their friendliness, attentiveness and helpfulness. Specific staff members are often mentioned for their exceptional service, contributing to a welcoming atmosphere. Despite some isolated incidents of less satisfactory service, the overall customer service remains highly regarded.
WiFi at the hotel receives mixed feedback. While many guests appreciate the high speed and reliable connectivity, some experienced slow speeds and issues requiring improvement. Nonetheless, the positive feedback generally outweighs the occasional issues.
The pool area is clean and well-maintained, though it can become crowded during peak times. Guests find the pool enjoyable, especially during weekdays when it's less crowded. However, limitations like its small size and the need for supervision are noted.
Parking is generally convenient with ample space, though some guests faced issues with limited parking availability during peak times and minor system inconveniences. The safety and complimentary nature of the parking are appreciated, despite suggestions for improvements.
For families, the hotel offers a kid-friendly environment with various amenities and spacious rooms that allow for children's activities. The proximity to the town center is an additional advantage. Although the pool could be better suited for children, the overall family experience is positive.
Beds at the hotel are largely praised for their comfort and cleanliness with king-size beds receiving high marks. While there are occasional comments on the softness of pillows or the firmness of single beds, these are exceptions.
Overall, the AC Hotel by Marriott Kuantan delivers a commendable four-star experience, aligning well with Marriott standards and offering a satisfying stay for a variety of travelers. Show more
InfoSummary of reviewsSwiss-Belhotel Kuantan offers an exceptional experience largely praised by guests. The hotel, strategically nestled on Tanjung Lumpur, provides breathtaking sea views and easy beach access, making it a serene escape from Kuantan City's bustle. Its proximity to popular dining spots, especially the renowned Ana Ikan Bakar Petai restaurant, along with local attractions and markets, adds to its appeal. The area combines tranquility with convenience, being just a short drive from the city center, thus offering an ideal spot for both relaxation and exploration.
The hotel's breakfast buffet stands out for its wide variety of delicious local and continental options, often considered a highlight of the stay. Guests appreciate the fresh, ample choices and fantastic views from the breakfast venue. Despite some minor areas for improvement like more fruit selection and better crowd management, the overall breakfast experience is highly satisfying.
Dining options at the hotel include an on-site café and restaurant that caters to various tastes, including western food and beer. The rooftop bar and sky bar restaurant are particularly popular for their ambiance. Though some guests mention higher food prices and occasional inconsistencies in quality, the culinary offerings, especially fresh seafood and room service dishes like patin tempoyak are generally well-received.
Rooms at Swiss-Belhotel Kuantan are consistently noted for their spaciousness, cleanliness and comfort. Guests appreciate the large room sizes, which are particularly family-friendly and the spectacular sea views. Minor issues with air conditioning and shower curtains do not significantly detract from the overall positive impression of room quality, comfort and beautiful décor.
Cleanliness is generally satisfactory with well-maintained rooms and common areas, though there are occasional remarks about specific cleanliness issues that require attention. The efficient housekeeping team mostly ensures a tidy environment, contributing to a pleasant stay, despite some isolated cases of less thorough room sanitation.
The hotel staff is highly regarded for their friendliness, helpfulness and professionalism. While there are few criticisms regarding slow maintenance responses and occasional lapses in customer service from certain staff members, the overall experience with the staff is quite positive, enhancing the welcoming atmosphere of the hotel.
The Wi-Fi service has mixed reviews; while some guests find it strong and speedy, others experience connectivity problems, particularly in rooms and higher floors. Improvements in the network would enhance the guest experience.
The gym facilities, though accessible, are insufficiently maintained with broken equipment and limited operational hours, which need urgent attention. However, the pool area receives positive feedback for its family-friendly environment and enjoyable amenities for children, despite being occasionally overcrowded and needing better maintenance.
Swiss-Belhotel Kuantan is highly recommended for families, thanks to its spacious family rooms with sea views, a popular children's pool area and strong family-friendly policies. Minor issues with access cards or the lack of cooking equipment do not significantly impact the positive family experience.
The beds at the hotel receive largely favorable comments for their comfort, though some guests mention issues with stained or smelly linens and uncomfortable mattresses. Overall, the beds contribute positively to a restful sleep experience.
While there are some mixed opinions on whether the hotel meets four-star standards due to maintenance issues, many guests describe it as a first-class experience consistent with international hotel chain expectations. Swiss-Belhotel Kuantan's combination of scenic location, comfortable facilities and friendly service creates a memorable stay for both business and leisure travelers. Show more
InfoSummary of reviewsGEO Resort & Hotel generally receives positive reviews from guests, particularly highlighting several key aspects that contribute to its strong appeal. The hotel’s strategic location stands out as a major advantage, allowing for convenient access to a variety of shops, eateries and essential services. This prime positioning enables guests to easily explore local food courts, high-end dining options and nearby attractions such as the Genting Premium Outlets and the Awana Skyway. Additionally, ample and secure parking further enhances the convenience for travelers with vehicles.
The breakfast and dinner experiences at the hotel are well-regarded, especially for the quality and flavor of the local cuisine. Dishes like roti canai and nasi lemak receive particular praise. However, some guests feel the meals are overpriced and suggest improvements in variety and service speed. The cleanliness and maintenance of the hotel are consistently lauded with spotless rooms and well-kept public areas contributing to a comfortable stay. The spacious, modern rooms with ample amenities and beautiful views are commonly highlighted, making the hotel an excellent choice for both leisure and family vacations.
The hotel staff are frequently praised for their friendliness and helpfulness, contributing to a positive and welcoming atmosphere. However, some feedback indicates that enhancements in service consistency could further improve the guest experience. The gym and pool facilities are noted as valuable amenities, though periodic maintenance issues are mentioned. The heated pools and well-equipped gym cater well to guests’ recreational needs.
Lastly, the family-friendly environment at GEO Resort & Hotel is a significant draw. Clean, spacious family rooms with special features like loft and bunk beds are particularly appreciated. The scenic views and various amenities make it a popular choice for families looking for a relaxing and enjoyable stay.
Overall, despite minor areas for improvement, GEO Resort & Hotel's excellent location, modern and clean facilities and friendly staff make it a recommended choice for travelers seeking a comfortable and convenient stay. Show more
InfoSummary of reviewsClassic Boutique Hotel Kuantan receives consistently positive reviews across multiple aspects of its offerings. Positioned ideally in the heart of the city, the hotel's prime location allows guests to explore nearby landmarks like the Kuantan 188 Tower and State Mosque. Guests appreciate the proximity to local attractions, trendy cafes and dining options, enhancing the overall travel experience. The central location also facilitates quick movement within the city and easy access to public parking.
The breakfast at the hotel is highly praised for its delicious, varied and satisfying options, featuring local Malaysian dishes such as nasi lemak and chicken curry. The quality of the food surpasses expectations and the breakfast setting offers convenience and a welcoming atmosphere, making guests feel at home.
Guest rooms are described as spacious, clean and comfortable, catering well to both families and Muslim travelers. The rooms' well-maintained state, daily housekeeping and amenities like air conditioning and satisfactory bathroom facilities add to the comfort. Some rooms offer pleasant river views, enriching the guest experience.
The hotel maintains a high standard of cleanliness with guests frequently praising the immaculate rooms and common areas. Despite a few occasional oversights, the overall commitment to cleanliness is evident and appreciated.
Customer service at Classic Boutique Hotel Kuantan is exceptional with staff described as friendly, helpful and accommodating. Guests note the efficiency of the service and the staff’s willingness to support requests, contributing to a hospitable and welcoming environment.
While the hotel's free wifi has received mixed reviews with some reporting issues of instability, many guests found it satisfactory for their needs. The parking situation, however, is noted as a challenge with guests often finding limited availability and needing to use public parking facilities.
Families find the hotel particularly suitable, appreciating the spacious and clean family rooms and the child-friendly environment. The comfortable beds also receive positive feedback, although some guests noted cleanliness issues and the occasional lack of bed lamps.
Overall, Classic Boutique Hotel Kuantan provides good value for a three-star establishment. It offers an affordable and pleasant stay, meeting the expectations for its rating. The hotel's strategic location, cleanliness, exceptional service and comfortable accommodations make it a highly recommended choice for travelers exploring Kuantan, whether for leisure or business. Show more
InfoSummary of reviewsCasadela Rosa is an excellent accommodation option nestled in the heart of Cameron Highlands, strategically situated between Brinchang and Tanah Rata. Its advantageous location offers guests both tranquility and convenience with picturesque views overlooking a lush golf course and proximity to hiking trails, a golf club and a night market, which enhances its allure. The hotel serves as an ideal base for exploring the enchanting surroundings, despite some sights requiring a drive.
The breakfast at Casadela Rosa garners positive remarks for its quality and variety. Guests appreciate the hearty and delicious offerings with the likes of rosemary beef strips and Malaysian dishes standing out. The breakfast buffet receives special mention, supported by friendly and excellent service from the cooks, particularly Mr. Siva. Despite some comments on limited choices and repetitiveness, the breakfast is overall seen as a satisfying start to the day, complemented by the consistent quality of all meals, including dinner.
Dinner experiences at the hotel are notably positive, especially among guests on a half-board plan. The Chinese dinner and dishes like nasi goreng, mee mamak and fish and chips are highly recommended. The steamboat dinner is popular, praised for its generous portions, although sometimes too large for smaller groups. Despite minor dissatisfaction with some pre-selected meals, the friendly staff ensure an enjoyable experience.
The spacious and comfortable rooms at Casadela Rosa are a highlight for many guests, especially families. The large balconies, ample room sizes and cleanliness contribute to a relaxing and welcoming atmosphere. Picturesque views of the garden or golf course add to the aesthetic charm, supported by helpful and friendly staff. Despite occasional issues with room odors and bathroom conditions, the decor and overall environment maintain a cozy, English charm.
Cleanliness at Casadela Rosa is frequently commended with guests noting the well-maintained rooms, toilets and garden. The hotel's commitment to hygiene standards is evident, reinforced by the welcoming staff who significantly enhance the guest experience. While the hallways may be noisy at times and some rooms could need minor repairs, the overall consensus is that the hotel provides a clean and comfortable stay.
The staff at Casadela Rosa are exceptional, consistently praised for their friendliness, warmth and helpfulness. Figures like Mr. Siva stand out for their kindness and service dedication, creating a welcoming atmosphere and making guests feel like family. The staff's thoughtful suggestions for local attractions and attentive service, particularly during banquets and breakfasts, exceed guest expectations.
Families find Casadela Rosa particularly appealing due to its spacious and comfortable rooms that cater well to children. The warm and friendly staff, cleanliness and picturesque views enhance the family-friendly ambiance. Additionally, the hotel's food is highly praised, particularly by children, ensuring a happy and satisfying experience for families.
The beds at Casadela Rosa receive mixed feedback. While many guests find them comfortable, some have issues with the hardness of the beds and pillows. Despite these minor inconveniences, the general perception is that the hotel provides a restful sleep environment. Show more
InfoSummary of reviewsTimurbay by Seascape is celebrated for its excellent location, offering a prime beachfront experience that appeals to both beach lovers and food enthusiasts. Guests appreciate the direct and easy access to a clean, expansive beach, augmented by the convenience of nearby eateries, cafes and convenience stores. This setting, slightly removed from the city but still accessible within 30 minutes from Kuantan, provides a tranquil retreat with ample parking and ease of navigation.
The rooms at Timurbay are spacious, well-furnished and maintained to high cleanliness standards. They are often praised for their modern interiors, practical layouts and essential amenities, making them suitable for families and individuals alike. Guests frequently highlight the calming ocean views and the comfortable, clean environment, supported by attentive and friendly staff. While some minor maintenance issues and occasional cleanliness lapses were noted, the overall guest experience is highly positive.
Timurbay's staff is a standout feature, known for their remarkable friendliness, helpfulness and efficiency. They provide proactive support and clear instructions, enhancing the hospitable environment. Though there are a few mentions of unresponsive behavior, the majority of interactions are described as courteous, accommodating and professional, contributing to a positive and welcoming stay.
The property's cleanliness extends beyond the rooms to the well-maintained communal areas and facilities. Despite isolated feedback regarding dusty shelves and occasional issues with towels and air, the hotel’s commitment to hygiene is widely recognized and appreciated by guests.
Breakfast at Timurbay garners mixed reviews. While some guests enjoyed the tasty and sufficient offerings, others criticized the limited variety and small selection, pointing out logistical issues such as long wait times and a small breakfast area. The convenience of nearby local eateries provides alternatives for those seeking diverse breakfast options.
WiFi connectivity experiences vary with some guests finding the free WiFi fast and reliable, while others face significant connectivity issues. Despite these inconsistencies, the majority appreciate the availability of stable internet.
The outdoor pool at Timurbay is a significant attraction, praised for its spacious and attractive setup. It is particularly liked by families, though it can become crowded on weekends and some concerns about cleanliness were mentioned. The pool’s proximity to the beach and the requirement of access cards ensure a secure and exclusive experience for guests.
Overall, Timurbay by Seascape offers a well-rounded experience with its strategic beachside location, comfortable and clean accommodations, friendly staff and enjoyable facilities. While there are minor areas for improvement, the property remains a desirable destination for both relaxation and recreation. Show more
InfoSummary of reviewsVillea Rompin Resort & Golf offers a scenic and serene beachside retreat, ideal for guests seeking relaxation by the sea. Its idyllic location features a pristine, easily accessible beach, consistently praised for its cleanliness and tranquil ambiance. Complementing the natural beauty are spacious, clean rooms that provide stunning ocean or pool views. The family-friendly resort also boasts excellent amenities, including a well-maintained golf course and delightful pool areas, particularly the expansive and fun-filled children’s pool.
The breakfast experience at the resort is generally well-received with a variety of local flavors and ample choices, especially the praised nasi lemak’s sambal. Freshly baked breads and a coffee machine add to the positive dining sentiment despite some calls for more variety. Dinner offerings, including the BBQ buffet, are also popular, though some guests find the prices high and the absence of alcoholic beverages notable.
Staff at the resort receive high praise for their friendly and helpful demeanor, contributing to a smooth and enjoyable experience. However, there are suggestions for improved attentiveness, particularly among restaurant staff. The WiFi service garners mixed reviews with strong signals in some areas but significant stability issues elsewhere.
Guests highlight the resort’s clean beach and grounds, yet room cleanliness and maintenance require attention. Reports of mold, musty smells and unclean bathrooms suggest a need for improved housekeeping. Despite this, the lovely pool areas and comfortable beds contribute positively to the resort stay.
Villea Rompin Resort & Golf is a harmonious blend of leisure and sport, making it a top choice for families and golf enthusiasts alike with its peaceful environment, helpful staff and enjoyable facilities. Show more
InfoSummary of reviewsCopthorne Cameron Highlands is lauded for its prime location at one of the highest points in Cameron Highlands, providing easy access to attractions such as Kea Farm market, Butterfly Farm and BOH Tea Plantation. Visitors enjoy convenient proximity to local eateries, markets and scenic mountain views, enhancing their leisure experience with minimal travel effort. This strategic location also helps guests avoid the traffic congestion typically associated with Brinchang’s main road.
The breakfast offerings receive mixed reviews but are mostly positive. Many guests commend the breakfast buffet for its variety, taste and value for money with traditional and modern dishes including vegetarian options. Specific dishes like nasi lemak are well-received and the helpfulness of dining staff adds to a pleasant experience. However, there are suggestions for improvement in food variety, taste and service efficiency, particularly during peak times.
Dinner at the hotel also garners varied feedback. Many appreciate the tasty buffet and steamboat options, which add a unique touch to the dining experience. Guests enjoy the Western meals and find the food to be a strong reason to stay at the hotel. Despite this, there are concerns about slow service and certain dishes not meeting expectations.
Rooms at Copthorne Cameron Highlands are generally spacious and offer great views, often featuring balconies. Cleanliness and comfort of the beds are highlighted positively with some rooms recently renovated. However, issues like outdated furniture, maintenance problems and inconsistent housekeeping are noted, pointing to a need for refurbishment and better upkeep.
Cleanliness remains a critical area for improvement, as numerous reviews mention dirty carpets, moldy and stained bathrooms and inadequate housekeeping services. Despite these concerns, guests do find some rooms clean and comfortable.
The staff at Copthorne Cameron Highlands receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the overall guest experience. Specific staff members, like receptionist Sharifa, are frequently commended for their excellent service. Nevertheless, there are occasional mentions of unprofessional behavior and slow service.
The complimentary WiFi service is appreciated when it works well, but many guests face issues with signal strength and internet speeds, indicating a need for better connectivity.
The indoor pool is a valued amenity, although its small size and inconsistent heating can be disappointing. Guests appreciate the heated option, though maintenance and operational inconsistencies need addressing.
Parking at the hotel is often praised for its availability and convenience, including free and ample spaces and electric vehicle chargers. However, there are reports of limited spaces during peak times and maintenance issues like poor lighting and damp areas.
Families find the hotel suitable due to its spacious rooms and family-friendly amenities, such as arcade games and a welcoming atmosphere. While there are a few concerns regarding cleanliness and room amenities like baby cots, the overall experience for families remains positive.
Overall, Copthorne Cameron Highlands offers a strategic location, beautiful views and a friendly atmosphere, making it a desirable choice for visitors. Improvements in cleanliness, maintenance, food variety, WiFi connectivity and pool amenities could enhance the guest experience further. Show more
InfoSummary of reviewsSpringhill Resort in Brinchang offers a captivating blend of convenience, comfort, and quality service that consistently impresses guests. Located in the heart of Brinchang town, the resort enjoys a prime location perfect for exploring the charm of Cameron Highlands. It provides easy access to attractions, local markets, and the bustling Centrum CH Mall, while offering tranquility away from traffic and noise. The resort's strategic position is complemented by ample parking facilities, enhancing the overall guest experience.
Guests appreciate the spacious, clean, and well-furnished accommodations, particularly family rooms with separate bedrooms. Despite some rooms being smaller than expected, the overall comfort and peaceful atmosphere are notable highlights. The resort’s commitment to cleanliness further enhances its allure, with modern amenities and well-maintained surroundings.
Dining at Springhill Resort is a delightful experience, with breakfast and dinner options receiving widespread praise. The breakfast buffet, featuring both local dishes like nasi lemak and international selections, is a satisfying start to the day and includes halal-certified offerings. The steamboat dinner is a standout favorite, lauded for its rich flavors and cozy dining environment accented by a beautiful balcony view.
The resort's staff is a remarkable asset, frequently commended for their friendliness, professionalism, and attentiveness, contributing significantly to guest satisfaction. The positive interactions with staff members like Mr. Mohan heighten the hospitable ambiance. Free WiFi access, particularly praised in communal areas, and a supportive customer service team ensure connectivity is generally reliable.
With spacious parking, strategic location, and exceptional amenities, Springhill Resort becomes an attractive destination for families. The resort thoughtfully caters to families with large, comfortable rooms and activities. At the same time, it provides a romantic setting with its picturesque natural landscape and serene ambiance, ideal for couples seeking a peaceful retreat.
Overall, Springhill Resort presents an appealing blend of accessibility, comfort, and hospitality, making it a top choice for visitors to Cameron Highlands. Whether enjoying culinary delights, relaxing in clean accommodations, or appreciating the friendly service, guests often express a desire to return for future stays. Show more
InfoSummary of reviewsGenting View Resort stands out as a serene retreat nestled amidst the natural beauty of Genting Highlands, offering guests a peaceful escape from bustling city life. The resort's advantageous location, although slightly removed from major attractions, ensures easy access to nearby shops and restaurants, enhancing the overall appeal for visitors seeking both comfort and accessibility.
Guests enjoy the clean and spacious rooms, which provide a cozy and relaxing atmosphere, ideal for families. The accommodations come equipped with modern amenities such as large TVs, some with internet connectivity, contributing to the overall satisfaction of guests. The resort maintains a high standard of cleanliness, providing well-kept rooms that are frequently praised for their pleasant ambiance. The occasional minor concerns regarding maintenance do not overshadow the generally positive impression of cleanliness.
The friendly and attentive staff at Genting View Resort significantly enhance the guest experience, earning high praise for their exceptional service. Team members, including those at reception, housekeeping, and the café, are recognized for their professionalism and willingness to accommodate guest needs, often going above and beyond. The staff's warm interactions and thoughtful gestures, such as room upgrades, resonate well with visitors.
The resort offers two inviting pools set in a tranquil environment, complementing the surrounding jungle and adding to the family-friendly appeal. Families particularly appreciate the resort, finding it well-suited for both adults and children. The spacious family rooms, coupled with the welcoming atmosphere fostered by friendly staff, make Genting View Resort an ideal choice for family vacations.
While the breakfast receives mixed reviews regarding variety and service, some guests find satisfaction in the simple ala carte offerings, especially the taste of the nasi lemak. Despite some areas for improvement, the overall experience at Genting View Resort is dominated by positive feedback, reflecting its commitment to providing a comfortable and enjoyable stay. Show more
InfoSummary of reviewsDe Rhu Beach Resort is highly favored for its prime coastal location, offering guests serene surroundings near a beautiful beach. The resort is perfect for families seeking relaxation and adventure, with easy access to Balok Beach and a nearby water park. Guests appreciate the convenience of local food outlets and spacious accommodations designed to cater to families, enhancing the overall appeal of the seaside retreat.
Breakfast at the resort, while receiving mixed reviews, is generally praised for its delicious offerings and variety that accommodates diverse tastes. Guests find the breakfast buffet satisfying, highlighting its quality and value for money. The resort also offers commendable dining experiences, with well-cooked meals in a relaxing atmosphere. The proximity to food stalls provides additional dining options, making it appealing for family stays.
Rooms at De Rhu Beach Resort are notably spacious and clean, frequently appreciated for their comfort and charm. Large room sizes offer ample space for families, with direct beach access and a sizable swimming pool enhancing the overall experience. Friendly staff further contribute positively, ensuring a welcoming stay, despite minor maintenance issues like air conditioning and electrical sockets that could use attention.
The cleanliness of the resort presents a mixed picture; while some guests praise the tidy and comfortable surroundings, improvements are suggested for room maintenance and issues like mold and dust. Clean beach areas and a refreshing sea breeze are noted positively, yet some facilities might benefit from more thorough cleaning.
The staff at De Rhu Beach Resort receive accolades for their friendly and accommodating nature, contributing significantly to an enjoyable guest experience. Despite isolated interactions needing improvement, overall service, particularly around the pool, enhances the resort stay.
The pool area is a standout feature, with an expansive swimming pool offering diverse depths for all ages. Child-friendly facilities and clean water ensure a safe and enjoyable experience, further enriched by direct beach access. Although occasional maintenance is required, visitors commend the pool's size and design, making it a cherished aspect of the resort.
Effortless beach access allows guests to indulge in scenic views and the wide expanse of Balok Beach. The combination of beachside relaxation with resort amenities, like a large pool and playground, is particularly appreciated by families, despite some areas needing more attention.
The resort is a favored family destination, with safety-enhanced facilities like child-friendly pools and spacious rooms with connecting options. Activities like water slides and playground areas cater to children, providing endless entertainment.
De Rhu Beach Resort is noted for its large beds, although mixed reviews suggest improvements in mattress comfort and freshness could enhance the sleeping experience. For families with children, the resort provides exceptional swimming facilities with a dedicated children's pool, filled with toys and excitement, making it a highlight for young swimmers.
Overall, De Rhu Beach Resort offers a delightful experience, with its scenic location, extensive amenities, and family-friendly features, making it an excellent choice for a memorable seaside getaway. Show more
InfoSummary of reviewsTEBiNG Guest House Taman Negara Malaysia Kuala Tahan stands out as an exceptional choice for visitors looking to explore the natural wonders of Taman Negara National Park. Its prime location, just a short walk from the jetty, ferry terminal and park entrance, provides unparalleled convenience for accessing key attractions, floating restaurants and local dining options. The serene, verdant surroundings and picturesque views of the river and rainforest enhance the guest experience.
Guests commend the guest house for its cleanliness and maintenance. The rooms, although simple, are spacious, well-kept and comfortable, equipped with amenities such as air conditioning and fans. Many rooms also offer balconies or terraces with scenic views, adding to the charm. The entire property, including common areas and gardens, is meticulously maintained, contributing to a pleasant and inviting atmosphere.
TEBiNG Guest House receives high praise for its breakfast offerings. Served in a beautiful setting by the river, the breakfast includes freshly made eggs, toast, cereals and the popular banana pancakes, all at a reasonable price. The friendly service and serene views make for a delightful start to the day. Although dinner is not officially offered, guests have enjoyed pre-ordered meals featuring traditional local dishes and BBQ dinners prepared by the owner. Nearby restaurants, particularly Ann Restaurant and the floating eateries, provide additional satisfying dining options.
The staff at TEBiNG Guest House are consistently described as friendly, attentive and helpful. Their willingness to assist with tour arrangements and other requests greatly enhances the overall guest experience. The owner and family receive special mentions for their warm hospitality and dedication to ensuring a memorable stay.
The guest house also offers good WiFi with most guests finding it strong and stable, although there were occasional mentions of coverage issues due to the remote location. Parking facilities are convenient and ample, though sometimes tight during peak seasons. Supportive services such as help with vehicle issues and easy tour and taxi arrangements add to the convenience.
Overall, TEBiNG Guest House excels in providing clean, comfortable and well-maintained accommodations with excellent service and a strategic location, making it a top choice for travelers visiting Taman Negara. Show more
InfoSummary of reviewsRocana Hotel in Kuantan is highly regarded for its strategic location, exceptional cleanliness, and friendly staff, making it a popular choice for visitors. Situated in the heart of the city, the hotel offers easy access to major shopping malls and a variety of dining options, catering well to both shopping enthusiasts and food lovers. Guests value the efficient check-in and check-out processes, along with the added convenience of safe parking.
The accommodations at Rocana Hotel consistently receive praise for their spaciousness, cleanliness, and modern amenities. Guests commend the comfort of the beds, highlighting the softness and coziness that contribute to a restful night's sleep. The hotel's quiet and pleasant ambiance, despite occasional noise from a nearby pub, provides an ideal environment for relaxation. A swimming pool adds to the leisure options available to guests.
While the breakfast offerings receive mixed reviews regarding variety, the quality of the available dishes is generally well received. Guests particularly enjoy the flavors of the waffle and omelette options, and the satisfying nasi goreng tomyam. Overall, the breakfast experience is enhanced by the clean and spacious dining area.
The staff at Rocana Hotel are repeatedly praised for their exceptional friendliness and helpful demeanor, significantly contributing to the overall guest experience. From the hassle-free check-in to the attentive service throughout their stay, guests feel well taken care of by the courteous and efficient staff.
In summary, Rocana Hotel delivers a comfortable, convenient, and satisfying stay through its ideal location, clean and well-maintained rooms, and a friendly, supportive staff. It stands out as a desirable accommodation option for both business and leisure travelers visiting Kuantan. Show more
InfoSummary of reviewsHotel Sentral Kuantan @ Riverview City Centre is highly praised for its central and accessible location in Kuantan, making it an ideal choice for both business and leisure travelers. Guests particularly appreciate its proximity to popular attractions, night markets, Art Street and cafes, along with ample parking and easy access to public transportation. The breathtaking views of the river and Menara Kuantan 188 further enhance its appeal.
The hotel offers a pleasant breakfast experience with a wide variety of tasty and satisfying dishes. Despite occasional suggestions for more variety, the overall feedback is positive, especially highlighting the hearty buffet and individual items like fried rice. The rooftop restaurant also receives accolades for its delicious dinner offerings, inviting ambiance and stunning views, making it a memorable dining venue.
Rooms at Hotel Sentral Kuantan are generally praised for their spaciousness, cleanliness and comfort. The river-facing rooms provide delightful views of the Pahang River. Recent renovations have enhanced the room experience, although minor issues such as lack of soundproofing and occasional odors have been noted. Despite these, the overall room quality meets the expectations of many guests.
Cleanliness in the hotel is mostly commended with efficient air conditioning and well-maintained, neat rooms. However, some guests have pointed out areas needing improvement, such as removing musty smells and ensuring thorough cleaning under beds and in bathrooms. Nevertheless, the strong emphasis on clean and comfortable accommodations remains a positive aspect.
The staff at Hotel Sentral Kuantan are a standout feature, consistently receiving high praise for their friendliness, politeness and helpfulness. The check-in process is smooth and the staff's proactive approach and attention to detail significantly contribute to a welcoming and pleasant stay.
Families find the hotel particularly accommodating with spacious and clean family rooms, connecting rooms and captivating river views. Overall, it is frequently recommended for family vacations.
Finally, while there are mixed reviews about the beds, most guests find them comfortable and conducive to a good night's sleep. Cleanliness of the beds is generally satisfactory, contributing to the restful stay reported by many visitors.
In summary, Hotel Sentral Kuantan @ Riverview City Centre combines a prime location, excellent staff, comfortable rooms and enjoyable dining experiences, making it a favored choice for many travelers. Show more
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