LH Porto Rafael Altura Resort

Palau , , Loc. Monte Altura (Show on Map)


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Summary of reviewsLH Porto Rafael Altura Resort, nestled in the scenic hills of Palau, offers an enviable location with stunning panoramas of the Maddalena Archipelago and the bay of Palau. This serene hillside retreat is just a short walk or drive from Palau's vibrant center and its port, making it an ideal base for boat excursions, beach visits and regional tours. The Mediterranean ambiance and charming village-style layout enhance its appeal, providing guests with easy access to main roads and ample parking facilities.

The resort's breakfast experience is highly praised for its heartiness, variety and delicious offerings. Guests laud the extensive buffet with options catering to varied tastes and the fresh croissants and homemade cakes are notable highlights that contribute to a delightful start to the day.

The dinner experience receives mixed reviews; however, many guests find great value in the evening menu. The culinary skills of chef Daniele and the delightful desserts crafted by Paolo are particularly appreciated. Despite some negative feedback concerning the consistency and freshness of the menu, the stunning panorama accompanying the meals enhances the overall pleasant dining ambiance.

The rooms at the resort, designed to echo traditional village settings with individual houses scattered throughout picturesque gardens, are frequently mentioned for their spaciousness and cleanliness. While some guests note the need for modernization and occasional noisy interiors, the overall cozy and private atmosphere, along with lovely sea views from the balconies, adds to the tranquil resort experience.

Cleanliness is a significant positive aspect of the resort with many reviews commending the clean rooms, well-maintained property and frequent towel changes. The staff's friendliness and helpfulness contribute to the high standard of cleanliness, although some guests note occasional lapses that need attention.

The resort's staff is consistently praised for being friendly, helpful and accommodating, creating a welcoming atmosphere that impresses guests from arrival to departure. The team's professionalism and enthusiasm in delivering service, especially towards families with children, add an extra layer of comfort for guests.

While the resort’s WiFi access falls short with connectivity issues and weak signals predominantly in public areas, the pool area receives numerous positive comments. Guests highlight the pool's cleanliness, beautiful sea views and surrounding relaxation areas. Despite suggestions for a larger pool, the overall consensus is that it is a lovely feature enhancing the guest experience.

Proximity to a stunning beach, Sciumara Beach, is another highlighted benefit. Guests appreciate the clear, clean waters and easy access facilitated by the scenic footpath and free provisions of beach towels and umbrellas. Although the beach can get crowded on weekends, the convenience and the beautiful setting are significant positives.

The resort offers ample and convenient parking options, much appreciated by guests traveling by car. Secure and plentiful parking spaces contribute to a hassle-free experience.

Regarding accommodations for families, the resort is highly praised for its family-friendly atmosphere. The availability of essential amenities for children and the accommodating nature of the staff make it an ideal destination for family vacations.

However, the quality of the beds remains a notable area for improvement. Many guests express dissatisfaction with the uncomfortable, old spring mattresses and the issue of double beds being made up of two single beds pushed together.

Despite mixed feedback on its four-star rating with some suggesting a more accurate classification would be closer to 2.5 stars, the resort's affordability during certain times of the year remains a positive aspect.

Overall, LH Porto Rafael Altura Resort provides a picturesque, serene setting with commendable breakfast options, friendly staff and convenient amenities, making it a suitable choice for a relaxing and scenic getaway.
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Hotel near The Beach

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Hotel with Swimming Pool

  Outdoor Pool  


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4-Star Hotel

Hotel with Outdoor Pool

Room Types
Double or Twin Room with Garden View Air-conditioned room with a TV and garden views.

Triple Room Providing free toiletries, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This triple room is air-conditioned and features a flat-screen TV, a private entrance, a minibar and a wardrobe. The unit offers 2 beds.

Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The quadruple room provides air conditioning, a private entrance, a minibar, a wardrobe, as well as a flat-screen TV. The unit offers 2 beds.

Double or Twin Room with Sea View Featuring free toiletries, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV, a private entrance, a minibar, a wardrobe as well as sea views.

Quadruple Room with Sea View Providing free toiletries, this quadruple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, a private entrance, a minibar, a wardrobe as well as sea views. The unit offers 2 beds.

Triple Room with Sea View Providing free toiletries, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV, a private entrance, a minibar, a wardrobe as well as sea views. The unit offers 2 beds.

Guest Reviews
Location
Nestled in the hills of Palau, the LH Porto Rafael Altura Resort enjoys an enviable location that places it in proximity to both the town center and the scenic coast. Guests appreciate the tranquility and stunning panoramas that this hillside retreat offers, providing views over the Maddalena Archipelago and the bay of Palau. While the resort is just a short walk or drive from Palau's vibrant center and its port, it remains a peaceful haven surrounded by greenery. The strategic location of the resort makes it ideal for those interested in boat excursions, exploring local beaches and touring the wider region. The charming layout with its scattered houses and Mediterranean ambiance, integrates seamlessly into the natural landscape. For added convenience, the resort also provides easy access to main roads and offers ample parking, enhancing its appeal for those traveling by car. Despite some remarks about needing a vehicle for optimal accessibility, the overall sentiment highlights the resort's picturesque, serene setting as a perfect base for various activities and a relaxing getaway.

Breakfast
LH Porto Rafael Altura Resort offers a breakfast experience that receives consistently high praise from its guests. Many describe the breakfast as hearty, extensive and delicious, providing a great start to their day. It features a diverse and abundant buffet with options catering to various tastes, including both sweet and savory items. Fresh croissants and homemade cakes are particularly highlighted, adding a delightful touch. The breakfast room, often noted for its wonderful views, enhances the overall dining experience.

Despite the overwhelming positive feedback, some mention that the breakfast, while plentiful, can be somewhat average or standard with a few remarks noting a lack of warm options. Still, the general sentiment remains highly favorable with several guests calling the breakfast exceptional and varied, recommending it highly to future visitors.

Dinner
The dinner experience at LH Porto Rafael Altura Resort presents a mixed bag of reviews from guests, embodying both commendable aspects and areas in need of improvement. Positively, some guests appreciated the excellent value for money, particularly applauding the unbeatable evening menu offered at the restaurant. Those who recommend booking dinner at the resort highlighted the delightful offerings with special praises for the desserts crafted by Paolo and the high-quality, skillfully prepared dishes by chef Daniele.

However, several guests felt the dinner quality fell short, describing it as mediocre or even dreadful. Concerns were raised about the consistency of the menu with options that didn’t change and side dishes appearing less than fresh. Some found the dinner too pricey, noting small portions and a minimum main dish cost of €30. The need for pre-booking seemed to deter guests, making alternative dining in Palau more preferable. Additionally, there were instances where the cleanliness of the kitchen was called into question.

Despite the mixed reviews, a portion of guests found the dining experience enjoyable and the half-board option worthwhile. The stunning panorama accompanying meals added to the overall pleasant ambiance for some, highlighting that while there is room for improvement, the potential for a remarkable dining experience at the resort does exist.

Rooms
LH Porto Rafael Altura Resort offers rooms that echo the charm of traditional village settings with individual houses scattered throughout the picturesque garden landscape. Guests frequently mention the spaciousness of the rooms and many point out their clean and well-maintained state. The rooms come equipped with essential amenities like a small fridge and kettle and balconies provide lovely views of the sea and surrounding areas.

However, the rooms do show signs of age and are in need of modernization. Outdated furnishings, noisy interiors and sporadically uncomfortable mattresses detract from the overall experience. The bathrooms, in particular, appear to need significant renovation with issues like defective doors and noisy plumbing being noted.

While the decor and facilities may be behind the times, the setting itself is peaceful and aesthetically pleasing. Rooms feel cozy and private, adding to the tranquil atmosphere of the resort. Guests particularly enjoy the independent entrances and the experience of staying in what feels like a small village of cottages.

Despite some dark interiors and basic decor, the overall cleanliness and the provision of fresh linens daily are strong points frequently highlighted. The resort’s design ensures privacy and a good degree of comfort, making it a suitable choice for a quiet vacation. With some updates and soundproofing enhancements, the rooms could reach their full potential, matching the beauty of the resort’s location and architecture.

Beds
The reviews for the beds at LH Porto Rafael Altura Resort reveal a consistent trend of dissatisfaction among guests. Many guests found the beds to be deeply uncomfortable, often citing worn-out or old spring mattresses that made for a restless night's sleep. There were frequent mentions of hard and firm mattresses with some guests feeling every metal spring under their backs. Several reviews also noted that double beds were often made up of two single beds pushed together, which did not stay together and added to the discomfort.

Despite a few scattered remarks about some beds being comfortable, the overwhelming sentiment was negative. Guests reported that the mattresses were either too hard, springy or outdated and in many cases, the beds made creaking noises with every small movement. Requests for double beds were often unmet, resulting in single beds being joined in an unsatisfactory manner.

Overall, the bed quality appears to be in dire need of improvement and replacement to meet the comfort expectations of guests.

Cleanliness
Guests frequently praised the cleanliness at LH Porto Rafael Altura Resort, emphasizing it as a significant positive aspect. Many reviews mentioned clean rooms, a well-maintained structure and a generally clean property. The pool and beach areas were also highlighted for their cleanliness. Daily cleaning routines, including routine towel changes, were appreciated with staff receiving compliments for their friendliness and helpfulness in maintaining cleanliness.

However, some guests noted areas needing improvement, such as mold in bathrooms, broken fixtures and outdated rooms that could use more thorough cleaning. Occasional lapses, like soap left in showers or dirty pillowcases, were mentioned, but these did not overshadow the overall positive feedback on the resort's cleanliness. Overall, the resort's cleanliness was frequently described as excellent or good, contributing to a comfortable stay for most visitors.

Staff
The LH Porto Rafael Altura Resort is praised for its consistently friendly and helpful staff, creating a welcoming atmosphere that impresses guests at both the reception and restaurant. The team is known for being extremely accommodating and always present to assist with any needs, ensuring guests feel supported throughout their stay. Visitors frequently mention the staff’s politeness, professionalism and enthusiasm in delivering service. The warm and smiling welcome from the moment of arrival to departure contributes to a positive overall experience. For families, the staff's interaction with children is particularly noted, adding an extra layer of comfort for those traveling with young ones. Despite occasional comments about limited English proficiency and minimal staffing, the general consensus highlights the exceptional kindness and attentiveness of the team, making the stay at the resort feel personal and pampered.

Wi-Fi
Guests at LH Porto Rafael Altura Resort frequently mention the lack of WiFi in the rooms with connectivity being a significant issue. WiFi access is predominantly limited to public areas such as the reception and the restaurant, but even in these areas, the connection proves to be weak and unreliable. Many reviews highlight difficulty in finding WiFi throughout the hotel, noting a total absence of service in some cases. This suggests that the hotel's internet services are far from meeting contemporary standards, leaving many guests dissatisfied, especially those who require stable internet connectivity during their stay.

Pool
The pool at LH Porto Rafael Altura Resort receives mixed reviews but leans strongly toward the positive. Frequent comments highlight that the pool is great, very nice, clean and well-maintained. It is noted for its beautiful sea views and proximity to the restaurant, making it a convenient and visually appealing place to relax. The presence of sun loungers adds to the comfort. However, there are mentions that the pool is small with a few suggestions that it could be bigger. There have been issues with maintenance, as some guests noticed bugs and dirt, indicating a need for more attentive cleaning and improvement in upkeep. Despite these concerns, the overall consensus is that the pool is a lovely and pleasant feature of the resort, effectively enhancing the guest experience.

Beach
The LH Porto Rafael Altura Resort offers guests convenient access to a stunning beach, just a short walk away. There's a large sandy beach within a five-minute stroll via a scenic footpath, known as Sciumara Beach. This beach stands out with its clear, clean waters, making it a worthwhile destination for sunbathing and swimming.

Guests appreciate the ease of access, facilitated by the resort's strategic location and the provision of free beach towels and umbrellas. The nearby beach is often described as beautiful and fantastic, providing a lovely spot for relaxation just minutes from the resort.

However, it's worth noting that the beach can get crowded on weekends and occasionally noisy. Despite this, the overall beach experience is positively highlighted by the ease of parking and proximity to the resort, making it a convenient choice for beachgoers.

Parking
Guests at LH Porto Rafael Altura Resort frequently mention the ample and convenient parking options available. Many reviews highlight the ease of finding a parking spot both inside and outside the resort with numerous free parking spaces directly at the entrance or in front of the rooms. The facility offers secure, ample parking, making it convenient for those traveling by car. Despite some limited spaces at peak times, parking does not appear to be a significant issue for most visitors. Overall, the hotel's location and the availability of free parking are appreciated, providing a hassle-free experience for guests with vehicles.

Family
LH Porto Rafael Altura Resort is highly praised by guests as an ideal destination for families, particularly those with small children. Multiple reviews highlight the family-friendly atmosphere, noting that the resort is great for family vacations and holidays. The personnel are described as very friendly and accommodating, making efforts to fulfill every guest's wish.

The resort features cozy and clean rooms that, while sometimes small for three people, can be adjusted to better accommodate guests after a short stay. Essential amenities for children, such as baby cots and high chairs, are provided, enhancing the convenience for families.

The beautiful location and the overall family-friendly environment make LH Porto Rafael Altura Resort a recommended spot for those traveling with children. Guests have expressed their intention to return, given the positive experience and the attentive service they received.

4 Star
LH Porto Rafael Altura Resort has received mixed feedback regarding its designation as a four-star hotel. Although it remains open at the beginning of the season and offers very good value for money during this period, many guests feel that the resort does not live up to the 4-star standard advertised on booking sites and the hotel's website. Several reviewers noted that the structure is old and in need of maintenance with outdated furniture and some instances of wear, such as a noisy bed with rust. These issues have led guests to feel that a more accurate rating would be closer to 2.5 stars. Despite these concerns, the resort’s affordability remains a positive aspect for those visiting during certain times of the year.

Outdoor Pool
The outdoor pool at LH Porto Rafael Altura Resort is frequently praised for its cleanliness and well-maintained condition. Guests appreciate the quiet atmosphere surrounding the pool area, making it an ideal spot for relaxation. The pool area features sun loungers, enhancing the comfort and convenience for visitors. Descriptions such as great, very nice and pleasant are commonly used to depict the overall pool experience. Additionally, the friendly and helpful staff contribute positively to guests' enjoyment. Despite a mention of pool construction at some point, the majority of reviews highlight the pool as a significant amenity of the resort, maintained with a high standard of cleanliness and care.

Luxury
The LH Porto Rafael Altura Resort is wonderfully located, nestled in an idyllic setting that promises picturesque views and a serene atmosphere. Guests have enjoyed thoughtful touches like special surprises for anniversaries, adding a personal and memorable touch to their stay. The complex’s strategic location makes it a recommendable spot for travelers seeking a beautiful environment, as long as they do not hold too high expectations for the accommodation itself. The resort has great potential but appears to need renovation to meet the 4-star standards it claims. Many reviews indicate that the current state of the hotel's structure and services fall short, leaning more towards a basic or vintage feel, rather than the luxurious experience one might expect from a 4-star resort.


Yes, LH Porto Rafael Altura Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at LH Porto Rafael Altura Resort.

Yes, LH Porto Rafael Altura Resort welcomes dogs.

Yes, parking facilities are available at LH Porto Rafael Altura Resort.

No, LH Porto Rafael Altura Resort doesn't have a gym.

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