Palenque, Merle Green No 7, Centro Ecoturistico La Cañada17.509545,-91.987715(Show on Map)
8.8
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 03 Aug - Tue, 04 Aug03 Aug - 04 Aug
1 Room2 Guests
Info
Summary of reviews
Hotel Ikzam Palenque is highly recommended for its prime location in the picturesque La Cañada neighborhood, offering convenient access to key attractions such as the Maya temples and Palenque archaeological site. Despite being centrally located near the ADO bus station and the bustling city center, the quiet street lined with vibrant restaurants, cafes and bars provides a peaceful retreat.
The hotel’s breakfast experience is largely praised with guests enjoying the varied, flavorful options and reasonable pricing. While some noted occasional limitations in variety, the overall sentiment highlights a tasty and satisfying start to the day. The dinner offerings also receive positive feedback for their delicious menu, reasonable prices and pleasant ambiance by the pool.
Guests appreciate the clean, spacious and comfortable rooms, which come equipped with modern amenities such as air conditioning, fridges and hairdryers. Daily cleaning services and well-maintained facilities contribute to the high standards of cleanliness throughout the hotel.
The exceptional service provided by the friendly and professional staff enhances the overall guest experience. The team is noted for their attentiveness and willingness to assist, ensuring a welcoming and comfortable stay. The reliable, fast Wi-Fi and convenient, secure parking further add to the hotel’s appeal.
Families find the hotel particularly accommodating with a calm atmosphere, family-friendly amenities and a children's pool. Though occasional noise around the pool area is mentioned, the hotel is generally appreciated as a great base for family travels.
Nightlife enthusiasts benefit from the hotel's proximity to numerous dining and entertainment options, despite some potential noise from nearby venues. Comfortable beds ensure a restful stay with many guests highlighting the quality of bedding and overall comfort.
Hotel Ikzam Palenque consistently delivers a positive lodging experience, balancing affordability with quality, making it feel like a four-star establishment for many guests.
Categories
Family
Located in the eco-tourism area of La Cañada, this hotel offers an outdoor pool and hot tub, providing relaxation for families. It also has a restaurant, offering convenience for family meals. The location is within a 15-minute drive of the Archeological Zone of Palenque.
Parking
This hotel offers free parking for guests. It is located in a good area and has a nice pool. The car parking on site is good and the hotel is in a lovely street.
Accessible
Hotel Chablis Palenque offers rooms and facilities for disabled guests with wheelchair access. Specific features include a toilet for disabled use, and some units are entirely wheelchair accessible and located on the ground floor with raised toilets and lower sinks. Accessible parking is available.
Nightlife
Free Wi-Fi
Business
4 Star
Sustainability Journey
Pool
Outdoor Pool
Small
Outdoor Pool
Room Types
Double Room with Two Double Beds with BalconyThis air-conditioned room comes with cable TV, a fan and free Wi-Fi. Each one has a private bathroom.
King Room with BalconyThis air-conditioned triple room comes with cable TV, a fan and free WiFi. Each one has a private bathroom. There is also a hair dryer and a safety deposit box.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.
Guest Reviews
8.8
Excellent
Review Summaries
Location
Hotel Ikzam Palenque is celebrated for its exceptional location in Palenque, making it a top choice for travelers. Nestled within the picturesque La Cañada neighborhood, the hotel is set on a charming, quiet street lined with vibrant restaurants, cafes and bars. Guests consistently mention its proximity to key attractions, such as the Maya temples and the Palenque archaeological site, which is only a short drive away. The hotel is also conveniently located near the ADO bus station, ensuring easy access to transportation options for further explorations.
The strategic placement of the hotel means that the city center, bustling with markets and shops, is easily reachable on foot. Visitors appreciate that despite being centrally located, the street remains peaceful at night, offering a restful retreat after a day of sightseeing. The area is frequently described as the most beautiful and lively part of Palenque, filled with lush, jungle-like trees that enhance the ambiance.
In addition to its prime location, the hotel's surroundings include a variety of dining and entertainment options, ensuring that everything a traveler might need is within reach. Whether planning excursions to the nearby ruins or enjoying the local nightlife, Hotel Ikzam Palenque offers a perfect starting point, blending convenience with a serene environment.
Breakfast
Hotel Ikzam Palenque boasts a breakfast experience that generally receives positive feedback from its guests. Many have praised the breakfast for being very good, delicious and even excellent, often highlighting a variety of flavorful options. The hotel offers an à la carte breakfast with different kinds of choices and some guests particularly enjoyed the large portions and the inviting veranda where the meal can be enjoyed.
The breakfast is available starting at 7 am in the hotel's restaurant and despite a few reports of it being meager or mediocre, the overall sentiment leans towards satisfaction with the quality and taste. Guests appreciate the reasonable pricing and the value for money, though some noted the lack of diversity in the buffet and occasionally small portions.
Opinions on the buffet were mixed with some finding it basic and lacking in variety, while others highlighted specific enjoyable elements such as the great American breakfast and delicious breakfast options. The breakfast experience did not include certain items like croissants, but guests still found the homemade buffet breakfast appealing.
There were a few less favorable remarks about the breakfast, citing issues like poor quality, limited variety and high cost for what was offered. Nevertheless, the majority of guests had a very good experience, describing the breakfast as tasty, sufficient and promptly served. For many, the breakfast at Hotel Ikzam Palenque was a highlight of their stay, adding to the overall pleasant experience.
Dinner
Hotel Ikzam Palenque boasts a well-received dining experience with many guests praising the hotel's restaurant for its delicious and varied menu. The restaurant is highlighted for serving both local Mayan dishes and international cuisine, ensuring that there is something to suit every palate. Diners frequently mention the reasonable prices and the quality of food, which many find excellent.
Situated conveniently by the pool, the restaurant offers a pleasant ambiance that enhances the dining experience. Guests have also noted the availability of plentiful and delicious breakfasts, adding to the positive tally of meals enjoyed at the hotel. Although there are a few criticisms suggesting that the seasoning and quality of some dishes could be improved, the overall consensus is that the hotel's restaurant delivers good food, exceptional service and enjoyable drinks.
The attached restaurant has garnered acclaim for providing a super dining experience, complete with good wine and varied options at a reasonable cost. While some guests opted to explore nearby cafes and restaurants for their meals, the majority of reviews suggest that staying in for dinner at Hotel Ikzam Palenque is a satisfying choice.
Rooms
Hotel Ikzam Palenque offers well-maintained and comfortable accommodations that cater to various preferences, ensuring a pleasant stay for its guests. The rooms are generally described as clean, spacious and equipped with essential amenities such as air conditioning, fridges and hairdryers. Many visitors appreciate the functionality and comfort of the rooms, highlighting the large beds and the presence of balconies in several units.
Guests frequently mention the cleanliness of the hotel with rooms being cleaned daily and adorned with new towels. The accommodation is noted for its spaciousness, both in the size of the rooms and their layout, which adds to the overall comfort. There are modern amenities like nicely furnished interiors and updated air conditioning units that ensure a cool stay.
Although there are some mentions of rooms being dated or lacking atmosphere, these do not overshadow the general consensus of the rooms being accommodating and well-kept. Additionally, some rooms may face the street or overlook the driveway, which could affect the view and noise level for some guests.
The hotel itself is well-located, nearby the bus station and includes attractive facilities such as a nice pool and beautiful garden. Despite minor issues like occasional noise from connecting doors or the presence of insects and lizards, the majority find their stay enjoyable and noteworthy for its comfort and cleanliness.
Overall, Hotel Ikzam Palenque provides a positive lodging experience characterized by spacious, clean and comfortable rooms with all necessary amenities, making it a reliable choice for travelers.
Beds
Hotel Ikzam Palenque receives overwhelmingly positive feedback regarding the comfort of its beds. Guests repeatedly mention that the beds are very comfortable with many describing them as super comfortable or even insanely comfortable. The bedding quality is also noted with actual blankets provided and clean, warm beds that ensure a good night's sleep. Though most guests found the beds to be exceptionally cozy, a few noted that the mattresses were on the firm side. Nonetheless, the consensus highlights the hotel's commitment to providing comfortable beds, complemented by nice, comfortable pillows. Overall, guests can expect a restful stay with quality bedding at Hotel Ikzam Palenque.
Cleanliness
Hotel Ikzam Palenque impresses guests with its exceptional cleanliness, consistently meeting and even exceeding European standards. Reviewers frequently praise the hotel’s spotless and well-maintained facilities, from the clean and inviting pool to the impeccably tidy rooms. Daily cleaning services ensure that the rooms remain fresh and hygienic with clean towels and bathrooms adding to the overall comfort.
The hotel's attention to cleanliness extends to every corner, including the well-kept garden and pool area, which guests find particularly enjoyable. Despite an isolated mention of an old bathroom with some rust, the general consensus holds that the premises are consistently clean and tidy.
Accommodations are noted for their comfort and cleanliness with air-conditioned rooms that provide a fresh and enjoyable stay. Both the common areas and private rooms uphold a high standard of hygiene, making Hotel Ikzam Palenque a reliable choice for travelers who prioritize cleanliness and comfort in a practical location.
Staff
Hotel Ikzam Palenque is highly regarded for its exceptional service, particularly highlighting the friendliness and professionalism of its staff. Guests frequently mention the attentive and courteous nature of the employees, noting their willingness to assist and provide excellent attention. The check-in experience is often complimented for being efficient and welcoming, setting a positive tone for the stay.
The hotel's staff is described as going above and beyond to ensure guests feel comfortable and valued. Reviewers appreciate the 24/7 availability of the staff, underscoring their commitment to providing helpful and friendly service throughout the day. Many guests also praise the staff for their professionalism and ability to address issues promptly.
The team at Hotel Ikzam Palenque stands out for their warm and hospitable demeanor. From reception to the restaurant staff, every interaction is marked by a smile and a genuine desire to assist. Moreover, the attentive nature of the staff makes guests feel truly cared for, adding a personal touch to the overall experience.
While a vast majority of the reviews highlight positive interactions, a minor exception is noted with an occasional uncommunicative receptionist. Despite this, the prevailing sentiment remains overwhelmingly favorable with guests expressing gratitude for the staff's kindness and helpfulness.
In essence, the outstanding service provided by the staff significantly contributes to the welcoming and pleasant atmosphere at Hotel Ikzam Palenque, leaving guests with memorable and satisfying experiences.
Wi-Fi
Hotel Ikzam Palenque boasts a reliable, stable and fast internet connection, receiving considerable praise from guests. Many reviewers highlighted the excellent Wi-Fi with terms like "blazing fast," "super good," and "strong" frequently used to describe the network's performance. Connectivity is reported to be consistent throughout the hotel, allowing guests to stay online without issues. However, some reviews mentioned occasional drops in connection or slower speeds in the evenings, but such problems were quickly resolved by the hotel staff. Despite a few isolated instances of instability, overall, the Wi-Fi service at Hotel Ikzam Palenque is highly regarded, making it a great choice for those who require a dependable internet connection during their stay.
Parking
Hotel Ikzam Palenque offers an array of convenient parking options that guests highly appreciate. With private, secure and free parking available directly at the hotel, parking is both easy and stress-free. The enclosed courtyard provides a safe and accessible spot to park your car, enhancing the overall convenience for travelers. Guests frequently mention the secure and closed nature of the parking facilities, ensuring peace of mind during their stay. Despite some feedback suggesting a need for more staff in the parking area and occasional mentions of having to use a nearby lot, the overall sentiment highlights the excellent parking services provided at the hotel.
Family
Hotel Ikzam Palenque stands out as a great option for families seeking a comfortable and enjoyable stay. With its calm and peaceful atmosphere, the hotel provides a relaxing environment well-suited for family travel. The family-friendly amenities, including family rooms and child safety measures, ensure that both parents and children can unwind and feel at ease. The presence of a children's pool allows younger guests to have fun, making it easier for families to enjoy the facilities together.
Families with small children may find the hotel particularly accommodating with conveniences like baby strollers available for navigating stairs. While the hotel caters well to families, some guests have noted that noise from children, especially around the pool, can become a concern with occasional late-night disturbances.
Despite this, many families look back on their stay fondly, appreciating the suitability of the hotel as a base for their travels. The friendly atmosphere and the opportunity for an evening stroll after dinner add to the appeal, making Hotel Ikzam Palenque a solid choice for those traveling with children.
Nightlife
Hotel Ikzam Palenque boasts a prime location on a charming street filled with an abundance of restaurants, cafes and bars, making it an ideal spot for those looking to immerse themselves in local nightlife. Situated in Palenque's La Cañada district, the area is known for its lovely jungle atmosphere and vibrant nightlife.
The hotel's neighborhood not only offers a beautiful setting but also features a warm and inviting ambiance perfect for evening strolls after dinner. With a dozen bars and excellent restaurants within a three-minute walk, guests have convenient access to a variety of dining and entertainment options.
For night owls, the area is bustling with nightlife activities and provides numerous opportunities to enjoy a lively evening. However, it's worth noting that the energetic surroundings can lead to some noise nuisance from nearby cafes and a nearby disco that operates all night.
All in all, Hotel Ikzam Palenque's location is superb for nightlife enthusiasts, offering plenty of choices and a delightful atmosphere in the heart of Palenque.
4 Star
Hotel Ikzam Palenque has been positively highlighted for its balance between price and quality, making many guests feel as though they are experiencing a four-star establishment. Although there are varied opinions on the official rating with some considering it more accurately a three-star, the hotel's high standards in services and facilities left a favorable impression. Guests praised the clean and comfortable rooms, the eco-friendly atmosphere highlighted by substantial greenery and large trees on the premises and the overall relaxed vibe of the hotel.
Dining at the hotel is considered good quality, offering classical food that is reasonably priced, although not gourmet. Added perks like a complimentary cocktail at check-in contribute to the welcoming experience. The value for money is evident in aspects such as the pool and the quality services provided, making Hotel Chablis a worthwhile stop on a trip through Mexico. Overall, it offers very good quality accommodations and a pleasant stay, fulfilling the expectations of many travelers.
Business
Hotel Ikzam Palenque is highly regarded by business travelers for its efficient lodging and conducive work environment. The hotel offers big, comfortable rooms that include small desks and workspaces with WiFi, making it easy to get work done. Guests appreciate the excellent service from the staff and the overall calm atmosphere, which is ideal for focusing on business tasks. The facilities cater well to business needs, featuring areas specifically designed for work. Additionally, the hotel maintains a standard business ambiance with convenient services, ensuring that everything operates at a great level for business purposes. While the restaurant was described without any particular highlights, the primary focus remains on providing a comfortable and productive stay for those traveling for business.
Accessible
Hotel Chablis Palenque is praised for its accessibility, particularly its convenient location close to the bus station and city center, making it easy for guests to explore Palenque and its surroundings, including the archaeological zone. The hotel's facilities, such as the pool area with hammocks, are noted to be suitable for people with reduced mobility with specific accessible features like ramps leading from the parking lot to the hotel and handrails in the showers. However, some guests mentioned the absence of an elevator, which can be inconvenient for those needing to carry suitcases up to higher floors. Despite this, the hotel's accessible parking and wheelchair-accessible amenities contribute to an overall impression of good accessibility for all guests.
FAQ
Yes, Hotel Ikzam Palenque has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Ikzam Palenque.
No, Hotel Ikzam Palenque doesn't allow dogs.
Yes, parking facilities are available at Hotel Ikzam Palenque.
