Palenque, carretera Palenque - Ocosingo km 3.517.483404,-91.974519(Show on Map)
8.7
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesWed, 26 Aug - Thu, 27 Aug26 Aug - 27 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Hotel Nututun Palenque delivers a captivating retreat nestled in a lush tropical setting along the Chacamax River. Guests appreciate its serene atmosphere, rich in local wildlife, and its strategic location near the Palenque ruins, providing convenient access to cultural exploration while offering tranquility away from urban noise. Nature enthusiasts find many opportunities for activities with its proximity to the jungle, river, and lake, and the spacious hotel grounds enhance the experience with beautiful gardens and swimming options.
The positive dining experience at Hotel Nututun Palenque features an abundant and flavorful breakfast buffet, commended for its variety and delicious local dishes, especially on Sundays. The restaurant consistently earns praise for its high-quality food and picturesque views, though service speed can sometimes lag. Guests find the dinners enjoyable and well-priced despite minor drawbacks.
Rooms at the hotel are noted for their cleanliness and comfort, offering spacious accommodations with scenic views. While air conditioning and decor sometimes fall short of expectations, the attentive staff ensure a pleasant stay. Cleanliness across the hotel grounds, pools, and common areas further enhances the tranquil environment.
Staff at Hotel Nututun Palenque receive high praise for their friendly and attentive service, contributing to guests’ memorable experiences with their willingness to assist and organize excursions promptly. The hotel's ecological facilities, combined with its inviting service, create an overall supportive environment.
Families find the hotel to be a perfect destination for relaxation, with delightful amenities such as swimming areas and playgrounds, alongside encounters with local wildlife. Though the Wi-Fi service in rooms is lacking, better connectivity is available in common areas. Beds offer mixed comfort levels, with some being more comfortable than others, but the overall ambiance provides a pleasing backdrop for a restful stay.
Overall, Hotel Nututun Palenque stands out as a serene and family-friendly destination, blending natural beauty with accessibility to cultural sites, supported by a warm and accommodating staff.
Categories
Pool
AI-generatedThis family-friendly hotel offers an outdoor pool and a hot tub. It is located on the riverwalk, providing a scenic environment.
Outdoor Pool
Business
AI-generatedThis hotel features a business center and meeting rooms, along with amenities like a full-service spa and outdoor pool. It offers conveniences such as express check-out and a 24-hour front desk.
Parking
AI-generatedHotel Nututun Palenque provides free parking, including free self-parking and accessible parking on site. This hotel has ample parking facilities for guests.
Outdoor Pool
AI-generatedFeatures an outdoor pool and a hot tub. Located on the riverwalk, it's a family-friendly hotel with a full-service spa and recreational amenities for a relaxing stay.
Family
Free Wi-Fi
Honeymoon
Spa
Romantic
4 Star
Room Types
Standard Double RoomThis room features air conditioning, mosquito net and satellite TV. The bathroom has shower.
Superior Double RoomThis spacious room has a seating area and a balcony with views of the gardens.
Deluxe King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, a minibar, a seating area as well as garden views. The unit has 1 bed.
Deluxe King SuiteBoasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also offers a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.
Standard SuiteFeaturing a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Boasting a terrace with garden views, this suite also provides a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed.
Standart Double PlusOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a tiled floor as well as garden views. The unit has 2 beds.
Suite with TerraceBoasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also features a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Deluxe Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a private entrance, a minibar, a seating area as well as garden views. The unit offers 2 beds.
Deluxe SuiteFeaturing a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also offers a minibar and a flat-screen TV with satellite channels. The unit offers 2 beds.
Standard King RoomOffering free toiletries, this double room includes a private bathroom with a shower. The spacious double room offers air conditioning, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as garden views. The unit offers 1 bed.
Superior Queen RoomThe spacious double room features air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Review Summaries
Summarized by AI
Location
Hotel Nututun Palenque offers an exceptional retreat, perfectly nestled amidst lush tropical vegetation and positioned along the picturesque Chacamax River. This superb location provides guests with a serene atmosphere, surrounded by nature and teeming with local wildlife, including butterflies, geckos, iguanas, and capybaras. The hotel is strategically situated just outside the town of Palenque, allowing for convenient access to the nearby archaeological sites while maintaining a peaceful, natural setting away from urban noise.
The proximity to the breathtaking Palenque ruins makes this hotel an ideal base for excursions and explorations, offering a short ten-minute drive to the ancient site. Nature enthusiasts will appreciate the hotel's location close to the jungle, river, and lake, providing ample opportunities for activities both for adults and children. The spacious hotel grounds enhance the experience, featuring beautiful gardens and opportunities to swim in the river running through the property.
With excellent facilities and friendly, attentive staff, Hotel Nututun Palenque delivers a family-friendly environment where guests can enjoy a buffet by the riverbank, surrounded by the verdant beauty of the jungle. The harmonious blend of natural beauty and accessibility to cultural sites makes this destination a standout for travelers seeking tranquility and adventure.
Breakfast
Hotel Nututun Palenque offers a breakfast experience that generally receives positive acclaim from guests. The breakfast options are described as abundant and varied, featuring an excellent buffet that pleases many visitors. Diners can enjoy a wide-ranging and inclusive buffet each day, with delicious local dishes such as tamalitos being a highlight alongside items like pancakes. Additionally, breakfast is not only about the food; it enjoys a picturesque view of the river, further enhancing the morning experience. Guests have noted the affordability of the buffet, making it a worthwhile addition to their stay.
Sundays seem to offer a special buffet that many guests find sensational, with options that are both extensive and delicious. While the majority of reviews praise the quality and variety of the offerings, there are a few reports of underwhelming experiences where the included breakfast did not fully meet expectations, particularly regarding supplementary costs for certain items like fruit juice. Despite these occasional hiccups, the feedback consistently emphasizes the richness, taste, and comforting nature of the breakfast provided by the hotel.
Dinner
At Hotel Nututun Palenque, the dining experience at the hotel's restaurant consistently receives praise for its high-quality food and delightful offerings. Guests frequently mention how delicious the food is, highlighting dishes such as the mojarro pescado, a must-try river fish prepared exquisitely. The restaurant not only serves a variety of delightful meals but also offers an included buffet breakfast that guests appreciate for its flavor and freshness. The venue itself enhances the dining experience with its pleasant ambiance and wonderful view of the river and small lagoon, creating a picturesque setting for a meal.
Although the food receives high marks, service speed can sometimes be a drawback, with some guests noting a slower pace during dinner service. Additionally, while most guests find the prices justified, a few feel they could be more aligned with the offerings. Despite these minor setbacks, the combination of good service, delicious food, and fair hotel prices for dinners makes the restaurant at Hotel Nututun Palenque a worthwhile stop.
Rooms
When staying at Hotel Nututun Palenque, guests frequently note the cleanliness and comfort of the rooms. Many visitors appreciate spacious accommodations and the overall nice condition of the facilities, which contribute to a pleasant stay. The rooms often offer comfortable beds, and some boast lovely views, such as that of the Leda river. Staff availability is highlighted as a positive aspect, ensuring guests feel supported during their visit.
Despite these strengths, there are several recurring issues. Air conditioning seems inconsistent, with many guests finding rooms to be uncomfortably warm. Some mention that the decor and furnishings appear dated, occasionally leading to a disconnect between expectations and reality based on promotional photos. Concerns about small double beds and poorly ventilated bathrooms, including flooding showers, are also mentioned.
Nonetheless, the dispersal of room arrangements is appreciated for enhancing the overall comfort, and when evaluated on their own, many rooms are described as good-sized and well-distributed. Some specific rooms, like Room #502, are highlighted for their unique features, such as a waterfall-type shower. Overall, while some areas may benefit from updates, the hotel provides a clean and welcoming environment supported by attentive staff.
Beds
At Hotel Nututun Palenque, guests have varied opinions about the beds, reflecting a mix of comfort levels. Many have found the beds to be very comfortable, enhancing their stay alongside the scenic views of the Leda river, which provides a serene backdrop for relaxation. The rooms themselves have frequently been described as comfortable, offering a pleasant atmosphere to unwind.
However, there are notable mentions of the beds being on the harder side, with some guests commenting on hard and uncomfortable mattresses in specific rooms. The comfort of the beds seems inconsistent, with some reviewers also indicating issues with soft mattresses and pillows described as lumpy. An aspect highlighted by some is the quality of the bedding, mentioning blankets that have seen better days and creaky beds, which can affect the overall comfort experience.
While the overall ambiance of the hotel and its facilities are enjoyable, guests planning to stay may want to explore bed options upon check-in to ensure a comfortable night’s rest.
Cleanliness
Hotel Nututun Palenque is notable for its cleanliness, consistently earning praise for its well-maintained facilities. Guests frequently commend the hotel for its clean rooms and pools, contributing to an overall pleasant experience. The grounds and common areas are also kept very clean, enhancing the tranquil and beautiful environment. Despite this positive feedback, some reviewers indicate areas for improvement, such as updating certain facilities and addressing ventilation issues in bathrooms. Concerns also include outdated room decor and the quality of bedding. Nonetheless, the hotel remains a quiet and clean retreat, appreciated for its peaceful atmosphere and well-managed amenities.
Staff
Hotel Nututun Palenque is renowned for its outstanding staff. Visitors consistently report exceptional attention and service from the team, highlighting their friendliness and willingness to assist. Reception staff are frequently praised for their pleasant demeanor, making guests feel welcomed upon arrival. Throughout the hotel, staff members are attentive, ensuring that guests have a memorable and accommodating experience.
Though there are occasional comments about less friendly interactions in the restaurant, the overall consensus is one of high praise. Staff members often go above and beyond, offering services such as organizing trips at short notice and even preparing custom meals like box lunches when needed. Their commitment to providing excellent service is evident in their kind and cordial approach, ensuring guests’ needs are met with a smile.
In addition to the staff, the hotel receives commendation for its ecological facilities, offering a serene experience amidst nature. The combination of friendly individuals and a tranquil setting makes guests highly recommend Hotel Nututun Palenque for those seeking an inviting and supportive environment.
Wi-Fi
Hotel Nututun Palenque seems to have room for improvement when it comes to providing reliable Wi-Fi service to its guests. The predominant sentiment among reviews is that the Wi-Fi connectivity in the rooms is lacking, with comments indicating poor or practically non-existent signals. Many visitors noted the internet as being very slow, insufficient, and unable to reach room areas effectively. Connectivity often drops regularly, and reporting the issue doesn't lead to resolution. However, there is mention that better Wi-Fi can be found in the hotel's common areas. This suggests that those needing reliable internet access might find a better experience outside their rooms, where the connection appears more dependable. Overall, guests consistently express challenges with Wi-Fi, highlighting it as a notable aspect of their stay.
Pool
Hotel Nututun Palenque offers guests a delightful experience with its swimming facilities. The pool area consistently earns praise for its beauty and cleanliness, providing a refreshing retreat surrounded by lush garden scenery and a jungle atmosphere. It's an excellent spot to unwind with a bar and food service readily available, enhancing the relaxation experience. Guests appreciate the option of two pools: a modest yet refreshing one at the hotel, and a natural pool closer to the restaurant, both maintained meticulously. Additionally, a jacuzzi is available for those seeking extra relaxation. The poolside offers plenty of loungers for sunbathing, making it a peaceful haven to enjoy in the tranquil mornings when it is practically empty. While the size of the swimming pool may be modest for some, its pleasant warmth and well-kept facilities contribute to an enjoyable stay, reinforcing its reputation as a key highlight of the hotel.
Family
Hotel Nututun Palenque offers a delightful oasis for families looking to unwind and enjoy quality time together. Situated in a picturesque setting, the hotel is hailed as a family-oriented destination where relaxation is made paramount. With access to a beautiful river, guests can enjoy swimming and spending leisurely days by the water—a treat for children and adults alike. The sprawling grounds include a playground for younger visitors, ensuring entertainment for all ages.
The hotel is designed to accommodate a variety of guests, demonstrating thoughtful service such as providing first-floor rooms for those who might need them. Despite not matching European 4-star quality in some respects, visitors appreciate the warm and accommodating staff, good bedding, and well-maintained facilities. The lush flower gardens and inviting swimming pool add to the charm, while encounters with a group of monkeys residing in the trees offer a unique experience.
Families visiting with children find joy in the little details, and many have had unforgettable weekends filled with fun and relaxation. The opportunity to observe wildlife and explore the natural beauty surrounding the hotel makes Hotel Nututun Palenque a memorable destination for family vacations.
FAQ
Yes, Hotel Nututun Palenque has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Nututun Palenque.
No, Hotel Nututun Palenque doesn't allow dogs.
Yes, parking facilities are available at Hotel Nututun Palenque.
