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Protur Naisa Palma Hotel

Palma de Mallorca , Carrer De Simó Ballester (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Protur Naisa Palma Hotel is a highly recommended hotel in Palma with a prime and convenient location that guests found perfect for exploring the city on foot. The hotel's breakfast buffet is excellent with a great selection of fresh and delicious foods that cater to different tastes. The rooms are clean, comfortable, spacious and well-equipped with modern facilities, making for a comfortable stay. The hotel's cleanliness is highly praised and the staff is described as friendly, accommodating and exceptional in their customer service. The spa and pool facilities are also popular among guests with the rooftop pool area receiving high praise. The hotel's parking options are secure and convenient and the beds are super comfy. Overall, the Protur Naisa Palma Hotel is a modern, welcoming and well-maintained hotel that offers a comfortable and enjoyable stay.
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Hotel with EV Charging Stations

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double or Twin Room This double room has air conditioning and flat-screen TV.

Single Room The pool with a view is the standout feature of this single room. Offering free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

Double Room (1 Adult + 1 Child) Guests will have a special experience as this double room provides a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker.

Two Connecting Double Rooms This double room features a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker.

About Protur Naisa Palma Hotel

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Guest Reviews

8.9

Excellent

Location

The Protur Naisa Palma Hotel is located in a prime and convenient location in Palma, which was highly praised by guests in their reviews. The hotel is situated in a quiet street, just a 10-15 minute easy walk away from the old town and close to various places of interest. Guests praised its central location, stating that they were able to explore the city comfortably on foot. The hotel is also in close proximity to fabulous restaurants and bus stops that lead to the airport and beaches. Overall, the location was described as perfect, wonderful and ideal for exploring Palma. Guests also appreciated the staff's efficiency and modern amenities.

Breakfast

The breakfast buffet at Protur Naisa Palma Hotel is excellent, fresh and plentiful with a great selection of foods. Many guests claim it to be the best breakfast ever with fantastic choices. Some reviews did focus on minor quality issues with certain items, but overall, the breakfast was superb with plenty of options, delicious sweets and good quality products. The breakfast room is large and can get quite loud, so guests recommend trying to have breakfast at off-peak times. The breakfast staff is very attentive and friendly. The hotel offers an extraordinary breakfast with a vast selection of fresh food that caters to different tastes, including traditional Mallorcan produce. Overall, the breakfast is an excellent highlight of the hotel and guests highly recommend it.

Rooms

If you're looking for a hotel with wonderful rooms, efficient room cleaning and modern facilities, Protur Naisa Palma Hotel is the place for you. Many guests found the rooms to be clean, comfortable, spacious and well-equipped with comfortable beds and necessary facilities. The stylish and attractive room design, along with the modern features and retro charm, makes this hotel a great choice for a comfortable stay. The en-suite bathroom with a great shower, separate toilet, magnifying mirror and very good hairdryer is a plus. The location is also great with some rooms offering a view of the courtyard. While some guests noted that the wardrobe had insufficient hanging space, the overall experience was positive with guests finding the hotel to be spotless, soundproof, air-conditioned and smart. The hotel personnel were friendly and accommodating and the breakfast was perfect. The hotel design and decor are also noteworthy with the combination of materials and lighting being highlighted by many guests. While some areas could be improved, such as the frayed towels and the room cleaning being a little more meticulous, the overall impression is that of a comfortable, modern and welcoming hotel.

Beds

The beds at the Protur Naisa Palma Hotel are a standout feature according to guest reviews. They are described as super comfy, large and with excellent bedding. Some guests report requesting a double bed and receiving twin beds, but overall the feedback is positive. The only complaint was that the pillows were too soft for some guests. Rooms are described as spotlessly clean and modern with interconnecting options available. Overall, the hotel offers a comfortable and enjoyable stay.

Cleanliness

The cleanliness of Protur Naisa Palma Hotel is highly praised by its guests. Many reviews highlight the spotlessly clean rooms, modern facilities and overall cleanliness of the hotel. The bright and contemporary décor adds to the feeling of cleanliness and many guests also appreciate the spaciousness of the rooms. The staff is described as friendly and accommodating and though some feel that the cleaning could be more thorough, the overall impression is one of a well-maintained and clean hotel. The rooftop pool, location, breakfast and convenient parking add to the positive experience of the hotel.

Staff

The staff at Protur Naisa Palma Hotel are consistently praised for their exceptional customer service. Guests rave about the friendly and helpful staff with particular shoutouts to individuals like Patricia and Mario. The reception team is described as professional, accommodating and attentive. The cleaning staff are also noted for their helpfulness. The breakfast is highlighted as being great and guests appreciate the welcome drinks upon arrival. Additionally, the rooftop bar staff are especially mentioned as being brilliant. The hotel location and facilities receive positive remarks with overall appreciation for how modern and well-equipped the hotel is, as well as for the cleanliness throughout the property. Guests consistently regard the staff as nice, polite and very patient, always willing to go the extra mile to ensure their stay is enjoyable. Finally, despite some confusion upon arrival, guests reported that the staff quickly remedied any issues, leaving a positive overall impression of the hotel staff.

Spa

The spa at Protur Naisa Palma Hotel is a popular feature amongst guests. It boasts an inviting indoor swimming pool and sauna with generous access to a rooftop pool and beautiful terrace with stunning views. The spa facilities, including an excellent massage and well-equipped gym, are described as being in good condition. However, some guests noted that the steam room was closed due to maintenance during their stay and the hammam was out of order. The spa area can get quite busy, making it less relaxing for some, but overall guests found it to be a small but lovely area with good facilities including two swimming pools and two saunas. Some guests were also provided with bathrobes for use in the spa area. Although the wellness centre was described as small, it was considered super equipped and nice. The rooftop swimming pool, indoor pool and sauna, as well as the lovely spa/gym were popular with guests, particularly during high season. Despite some drawbacks, the spa at Protur Naisa Palma Hotel is a great place to unwind and recharge while on vacation.

Pool

The Protur Naisa Palma Hotel boasts a truly outstanding rooftop pool area that guests seem to absolutely love. The pool is even larger and better than what the advertised photographs suggest and there are plenty of comfortable seating options available, including daybeds, as well as a great bar. In addition to the rooftop pool, the hotel also features both indoor and outdoor pools that guests describe as lovely. The small heated rooftop pool and chilling area is particularly popular with guests saying it's a great place to relax. Despite some guests feeling that the pools are relatively small for the size of the hotel, there are enough lounge chairs and space for everyone. Overall, the rooftop pool and pool area receive high praise, although some guests have suggested that the pool and bar opening times could be better advertised. The hotel's breakfast is also highly recommended with plenty of options to choose from. Additionally, the gym, indoor pool and spa are nice amenities to have and guests seem to appreciate the outdoor heated pool in the winter.

Parking

If you're planning a trip to Mallorca and need a secure parking space for your rental car, the Protur Naisa Palma Hotel might be the perfect choice for you. Guests have praised the hotel's underground parking for being secure, although some commented on the narrow parking spaces. However, many reviewers still found the price fair at €16 per day. And for those who prefer not to pay, the hotel's location also offers other parking options nearby. Overall, the hotel's parking options seem to be a great benefit for guests who want peace of mind when parking their cars.

Heated Pool

The Protur Naisa Palma Hotel boasts a small yet beautiful heated rooftop pool and an area perfect for chilling out. Guests have enjoyed the rooftop pool, which is heated and provides scenic views. The indoor and outdoor pools are also heated and remained open for guests in winter, providing a fun experience. The gym, indoor pool and spa have also received high praise. However, some guests mentioned that the water in the heated pool was a bit too cold during their stay. Overall, the hotel's heated pools have received positive feedback from guests.

Outdoor Pool

The 'Protur Naisa Palma Hotel' boasts fantastic facilities including a beautiful rooftop pool which is popular in high season. Guests praise the heated outdoor pool, which even in winter offers a fun swimming experience. The indoor and outdoor (heated) pool were both open during one guest's stay in February. The fitness room and other amenities like the swimming pools were mentioned as being really great by various guests. Overall, the outdoor pool seems to be a highlight for many visitors who appreciate the luxury and comfort provided by this hotel.

Indoor Pool

The Protur Naisa Palma Hotel boasts exquisite indoor and outdoor pools as well as a spa with two swimming pools - perfect for a relaxing vacation. The indoor pool is a delight and guests praise the adjacent sauna for an ultimate relaxation experience. Additionally, the hotel offers a gym, rooftop pool (heated!) and a small but fine wellness area with two saunas, making it an ideal place to unwind. While some guests found the water in the heated pool to be too cold during some months in the year, the majority of reviews praise the facilities as "wonderful" and "great," making them a highlight of their stay.

Yes, Protur Naisa Palma Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Protur Naisa Palma Hotel.

No, Protur Naisa Palma Hotel doesn't allow dogs.

Yes, parking facilities are available at Protur Naisa Palma Hotel.

Yes, Protur Naisa Palma Hotel has a gym.

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