Paris, 1 Rue Parrot48.846848,2.372564(Show on Map)
8.0
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSat, 08 Aug - Sun, 09 Aug08 Aug - 09 Aug
1 Room2 Guests
Info
Summary of reviews
Hotel Viator - Gare de Lyon receives mostly positive feedback with particular praise for its convenient and strategic location near the Gare de Lyon. This prime positioning affords guests easy access to public transportation, including metro stations, allowing them to move around Paris effortlessly. The surrounding area is quiet yet filled with a variety of dining and shopping options and major attractions such as Notre Dame are within easy reach, making it ideal for tourists.
The hotel's breakfast is also well-regarded, described as excellent and varied with fresh, quality products. Guests appreciate the generous buffet-style service and the new, bright breakfast room. Although some guests suggest adding more variety and improving the dining space's size, the breakfast still contributes positively to the overall experience.
In terms of accommodations, guests find the rooms clean and functional, though opinions on size vary. Some rooms are praised for their spaciousness and amenities, while others are seen as compact, which is typical for Parisian hotels. Despite minor criticisms such as outdated decor and occasional noise issues, the general ambiance and comfort of the rooms receive favorable mentions.
Cleanliness is another strong point with guests consistently noting the well-kept state of the rooms and common areas. The daily housekeeping is thorough, maintaining high standards of hygiene throughout the hotel.
The staff at Hotel Viator are frequently complimented for their warmth, professionalism and helpfulness, enhancing the overall service experience. Guests appreciate the responsive and accommodating nature of the team, which contributes to a welcoming atmosphere.
The free Wi-Fi service is generally reliable and fast, though a few guests have encountered minor issues. The lively nightlife around the hotel, including bars and restaurants, offers guests a vibrant local experience, yet the hotel itself remains a peaceful refuge at night.
The beds are a highlight with many guests finding them very comfortable and praising the quality of the bedding. While there are a few complaints regarding bed size or occasional issues with mattresses, the majority of reviews suggest a pleasant and restful sleep experience.
Overall, Hotel Viator - Gare de Lyon is seen as a good value option, particularly for those looking for affordability without compromising on comfort and convenience in the heart of Paris. Despite a few areas needing improvement, the hotel's prime location, cleanliness and friendly staff make it a popular choice for travelers.
Categories
Free Wi-Fi
Nightlife
3 Star
Historic
Adult Only
Room Types
Single RoomEach air-conditioned room is equipped with a flat-screen TV with satellite channels, a telephone and a private bathroom including a hairdryer and a shower.
Standard Double RoomEach air-conditioned room is equipped with a flat-screen TV with satellite channels, a telephone and a private bathroom including a hairdryer and a shower.
Comfort Double RoomThis larger, soundproofed room offers satellite TV, air conditioning and a private bathroom with a bath and a hairdryer.
Superior Double RoomThis soundproofed room is more spacious and offers satellite TV, air conditioning and a private bathroom with a bath and a hairdryer.
Twin RoomThis soundproofed room offers satellite TV, air conditioning and a private bathroom with a shower and a hairdryer.
Guest Reviews
8.0
Very Good
Review Summaries
Location
The guest reviews of Hotel Viator - Gare de Lyon predominantly highlight the excellent location of the hotel, emphasizing its proximity to Gare de Lyon. Situated merely steps away from the train station, the hotel offers unparalleled convenience for travelers arriving or departing via Gare de Lyon. The convenient access extends to nearby metro stations and public transportation, making it easy to explore Paris or travel further afield.
Additionally, the hotel is favorably located near numerous restaurants, bars and shops, allowing guests to enjoy local dining and shopping options without straying far from their accommodations. The area is described as quiet and tranquil despite being centrally located, providing a serene environment for rest after a day of exploration.
Several reviews point out the ideal location for tourists aiming to visit major attractions, noting the ease of reaching popular sites such as Notre Dame. The hotel's geographical positioning is repeatedly praised for its practicality and value with multiple guests appreciating the accessibility to both transportation hubs and Parisian landmarks.
In conclusion, the Hotel Viator - Gare de Lyon stands out for its strategic location near Gare de Lyon, offering excellent connectivity and access to various amenities, making it an optimal choice for travelers seeking convenience and comfort in the heart of Paris.
Breakfast
The breakfast at Hotel Viator - Gare de Lyon receives a generally positive reception from its guests. Described as very good, excellent and varied, it offers a range of fresh and quality products with ample choices to start the day. Guests particularly appreciate the hearty and generous portions available in a buffet style with something for everyone and some noted it as great value for the price of 11€. The new breakfast room with its bright atmosphere and bay windows, adds to the enjoyable morning experience.
However, some guests have pointed out areas for improvement. While the breakfast is rich and generous, it was noted that there could be a bit more originality and variety, particularly in terms of fresh fruit and other healthier options. A few reviews mentioned issues with the small and cramped breakfast room, which could feel uncomfortable and unsuitable for the hotel's capacity, along with occasional problems like a broken coffee machine.
Despite these minor setbacks, the breakfast at Hotel Viator remains a strong point for many visitors, offering a satisfying and well-rounded start to their day in Paris.
Rooms
Hotel Viator - Gare de Lyon offers a mix of room sizes and styles with many visitors commenting on their cleanliness and comfort. Some guests appreciated the spaciousness of their rooms and bathrooms, noting that they were large, bright and equipped with good amenities such as kettles and comfortable beds. Despite a few rooms being a bit dark or outdated in decor, others enjoyed vintage charm and pleasant views, including picturesque balconies.
However, a common theme among the reviews is the small size of many of the rooms, which is typical for Parisian hotels. Some rooms felt cramped to guests and had small, narrow bathrooms. Soundproofing issues also came up with noise from the floors and neighboring construction being noted. Despite the compact spaces, the rooms were generally described as functional, well-maintained and provided everything necessary for a comfortable stay.
The location of the hotel is frequently praised, being close to Gare de Lyon and offering convenience for travelers. The renovated and functional nature of many rooms, alongside their classic and cozy atmosphere, left a positive impression on guests. Overall, while the room sizes can vary and some may find them on the smaller side, the general consensus points towards a clean, comfortable and well-situated hotel experience.
Beds
Hotel Viator - Gare de Lyon receives high praise for its beds, which are consistently described as very comfortable. Guests often highlight the comfort of both the beds and mattresses with many noting that the bedding is of remarkable quality. The cleanliness of the bedding is frequently mentioned and visitors appreciate the extra pillows provided.
While the beds are often praised for their cozy feel and support, a few guests found the bed size to be small or the mattresses less satisfactory. However, the overall sentiment points to comfortable and pleasant sleep experiences, bolstered by soft, high-quality bedding. The spacious closets and clean linens further enhance the stay. Although a handful of reviews mention issues like stained mattresses or old bedding, these appear to be exceptions rather than the norm.
In summary, Hotel Viator - Gare de Lyon is well-regarded for its comfortable beds and high-quality bedding, promising restful nights for most of its guests.
Cleanliness
Hotel Viator - Gare de Lyon has garnered considerable praise for its high standards of cleanliness. Guests consistently highlight the clean surroundings and rooms, which are often described as quiet, spacious and comfortable. Daily housekeeping ensures impeccable cleanliness and many note that rooms are tidy and orderly. The bathrooms also receive positive mentions for their cleanliness and the hotel maintains a good level of overall sanitation.
However, there are occasional remarks about areas needing more attention, such as stained carpets and uncleaned dust. Despite these few shortcomings, the hotel's clean and well-maintained conditions, combined with its excellent cleanliness rating, make for a pleasant and comfortable stay.
Staff
Nestled in a prime location near Gare de Lyon, Hotel Viator boasts an exceptional team known for its warmth and professionalism. Guests frequently commend the friendly and courteous nature of the reception staff, highlighting their supportive and welcoming demeanor throughout their stay. The hotel’s employees are consistently described as attentive, accommodating and ready to assist with any requests, including luggage storage without additional costs. Their hospitality shines through small acts of kindness, such as allowing early check-ins or providing pertinent advice about local attractions.
The staff's efficiency and pleasant attitude have left many visitors with a positive impression, contributing to an overall excellent service experience. Housekeeping staff, too, are noted for their competence and responsiveness to queries. Despite a few isolated comments regarding unfriendly reception and curt responses to special requests, the overwhelming sentiment is one of satisfaction with the genial and helpful nature of the hotel's team.
Whether welcoming guests with a smile or providing professional and thoughtful service, the staff at Hotel Viator ensures a pleasant and unforgettable stay, making it a go-to choice for travelers seeking comfort and friendly hospitality in the heart of Paris.
Wi-Fi
Hotel Viator - Gare de Lyon offers a generally positive Wi-Fi experience for its guests with many reviews praising the high-speed, reliable and quick connection. The Wi-Fi is described as fast, well-received and accessible throughout the entire hotel. Some guests have noted issues, such as loss of connection and poor security, but these instances seem to be less frequent. The provision of free Wi-Fi is also appreciated by guests. Those staying mainly in the lobby area seem to have the most consistent access, whereas some may experience issues in their rooms. Overall, while there are some notable concerns, most guests find the Wi-Fi to meet their needs effectively.
Nightlife
Hotel Viator - Gare de Lyon boasts a convenient location with a lively nightlife scene nearby. Guests can enjoy a variety of bars, cafes and eateries within the vicinity, ensuring ample dining and entertainment options. Despite its central position, the hotel maintains a tranquil atmosphere at night, making it a safe and peaceful retreat even during late hours. The presence of numerous shops, restaurants and other fun places around the hotel enhances the overall experience, offering both excitement and comfort for travelers. The accommodating staff provides helpful suggestions to further enrich guests' exploration of the vibrant surroundings.
3 Star
Hotel Viator - Gare de Lyon offers good value for the price, making it an appealing option for travelers seeking affordability in Paris. The room rates are considered reasonable, especially given the city's usual standards. Although the hotel has received positive overall ratings and is noted for its flexibility, there are areas needing improvement. Specifically, guests have pointed out small issues such as the lack of complementary tissue paper and outdated bathroom fixtures. While these shortcomings might seem minor, they have led some guests to feel that the hotel does not fully meet the expectations of a three-star rating. Nonetheless, the hotel has its merits and continues to attract tourists.
FAQ
No, Hotel Viator - Gare de Lyon doesn't have any pool.
No, a spa isn't available at Hotel Viator - Gare de Lyon.
No, Hotel Viator - Gare de Lyon doesn't allow dogs.
No, parking facilities aren't available at Hotel Viator - Gare de Lyon.
No, Hotel Viator - Gare de Lyon doesn't have a gym.
