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Grand Mercure Phuket Patong

Patong Beach , Soi Ratuthit Songroipi 2, Kathu, Phuket (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Mercure Phuket Patong is a highly recommended hotel with a great location, close to the beach, restaurants and shops, yet set off from the road for a peaceful atmosphere. The breakfast is outstanding with a diverse buffet catering to different nationalities and dietary needs. The rooms are spacious and clean with comfortable beds and some have direct access to the pool. The hotel is spotlessly clean and well-maintained with friendly and accommodating staff. The pool is a highlight with a swim-up bar and lovely views and the hotel is suitable for families with a dedicated kids' corner and free extra beds. The hotel is also conveniently located near Phuket's lively nightlife scene. While some guests feel that the hotel is not quite a 5-star resort, it still offers a luxurious experience at a reasonable price. Overall, guests have had an excellent stay and recommend the hotel to others looking for a great experience in Phuket.
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Categories

Luxury Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool Pool Swim Up Bar

Business Hotel

Cheap Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Hotel with Swim Up Bar

Hotel with Indoor Pool

Room Types

Deluxe King Room with Pool Access Rooms come with a flat-screen cable TV, balcony and refrigerator. Shower facilities are included in an en suite bathroom. Free toiletries and hairdryer are provided.

Deluxe Twin Room with Pool Access Rooms come with a flat-screen cable TV, balcony and refrigerator. Shower facilities are included in an en suite bathroom. Free toiletries and hairdryer are provided.

Superior King Room The spacious triple room features air conditioning, a minibar, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.

Superior King Suite The spacious suite offers air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath.

Superior Twin Room The spacious twin room provides air conditioning, a minibar, a balcony with an inner courtyard view as well as a private bathroom featuring a bath. The unit offers 2 beds.

One-Bedroom Pool Villa Offering free toiletries and bathrobes, this villa includes a private bathroom with a bath, a shower and a bidet. The villa's kitchenette, which has a refrigerator, is available for cooking and storing food. This villa is air-conditioned and features a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe, as well as a safe deposit box.

Two Bedroom Pool Villa This spacious villa includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The villa's kitchenette, which features a refrigerator, is available for cooking and storing food. This villa is air-conditioned and has a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 3 beds.

Deluxe King Suite Featuring a balcony with pool views, this suite also offers air conditioning and a flat-screen TV. The unit offers 1 bed.

About Grand Mercure Phuket Patong

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Guest Reviews

8.4

Very Good

Location

The Grand Mercure Phuket Patong is highly praised for its great location, which is set off from the road and provides a peaceful atmosphere while still being close to central Patong. The hotel is within walking distance to everything, including the beach, restaurants and shops. Despite its proximity to the lively area, guests praise the hotel's quiet setting. The location is highly recommended for those seeking convenience and accessibility with many noting the hotel's strategic location. The variety of rooms available caters to a range of tastes and the hotel offers many amenities for guests to enjoy during their stay. Overall, the Grand Mercure Phuket Patong is a quality establishment that offers a comfortable stay in a wonderful location.

Breakfast

The breakfast at Grand Mercure Phuket Patong has been highly praised by guests. The buffet has plenty of seating and is diverse, catering to different nationalities and dietary needs. Guests have raved about the many options available with freshly made egg dishes and pancakes served on demand. The quality of the food is high with fresh and varied choices. The hotel's breakfast has been described as outstanding, superb, hervorragend and one of the best with a fantastic and wide spread. However, some guests have felt that the breakfast is only adequate for a supposed 5-star hotel. Despite this, the overall consensus is that the breakfast at Grand Mercure Phuket Patong is excellent with a great selection of dishes and a lovely atmosphere in the spacious restaurant.

Rooms

The Grand Mercure Phuket Patong has received mostly positive reviews regarding its rooms. Guests praised the cleanliness and spaciousness of the rooms with some even having direct access to the pool. The hotel crew also received compliments with guests calling them friendly and accommodating. However, some guests noted that the rooms were a bit outdated or small and some had issues with moisture or the air-conditioning. Despite these minor criticisms, overall, the hotel was lauded for its cleanliness and comfortable beds, making it an excellent choice for families and those looking for a quiet yet convenient location in Patong. Additionally, the hotel's breakfast was said to be a standout feature with an extensive selection of food offerings to choose from.

Beds

When it comes to a good night's sleep, a comfortable bed makes all the difference. And it seems that the Grand Mercure Phuket Patong hotel understands this well. While a few guests found the beds a bit hard to their liking, most of them praised the comfortable and cozy beds that made their stay a relaxing one. The pillows, though dense for some, were also appreciated by many. Overall, guests had no major complaints about the beds and found them to be just what they needed for a good night's sleep.

Cleanliness

The Grand Mercure Phuket Patong hotel boasts an impressive level of cleanliness according to guests. The hotel and rooms are kept spotlessly clean and well-maintained with an excellent standard of housekeeping. The staff are praised for their friendliness and willingness to help. The bathroom facilities are also noted for their cleanliness and quality. Positive reviews are abundant with many guests highlighting the cleanliness of the rooms and facilities. The only negative feedback is a few isolated incidents of cockroaches in the rooms. Overall, the hotel is highly recommended for its impeccable cleanliness and great facilities.

Staff

The staff at Grand Mercure Phuket Patong are helpful, accommodating and friendly, creating a warm and inviting atmosphere throughout the hotel. Special mentions go to the pool bar staff, coffee shop staff and restaurant staff for being particularly welcoming and helpful. One guest even praised the staff for helping to arrange a surprise birthday celebration for her husband. The staff at the hotel reception were equally professional and courteous, even when dealing with guest inquiries. However, a small number of guests complained about the unprofessional and unfriendly nature of some employees and one even used the word 'racist' to describe some receptionists. But overall, the staff at the hotel received high praise for their customer service, making guests feel at home and exceeding expectations.

Pool

The pool at Grand Mercure Phuket Patong is a highlight according to guest reviews. Many complimented the staff at the pool for being friendly and accommodating. Some rooms have direct access to the pool, which guests loved. The pool is described as big and nice and there is a swim-up bar. However, some guests commented that the pool was too small or too cold. The surrounding area is mostly concrete, so it may not be suitable for those seeking a more natural atmosphere. There were some complaints about not always getting clean towels, slow service at the pool bar and the pool closing early at 7pm. Overall, the pool area is praised as a beautiful and relaxing spot with lovely views.

Beach

The Grand Mercure Phuket Patong is a hotel with an excellent location close to Patong Beach, which can be reached within a few minutes on foot. Despite being set off from the road, it is still within waking distance to shops and other lively locations. Guests appreciate the fact that the hotel is situated in a quiet area. In addition, the hotel is suitable for families and offers a complimentary shuttle service to nearby beaches. Overall, the hotel's location is ideal for those looking to explore the area's attractions while enjoying easy access to the beach.

Family

Welcome to Grand Mercure Phuket Patong, the perfect destination for families with kids! Our hotel is strategically located and very comfortable for families. We have a dedicated kids' corner where you can leave your child for up to 4 hours while they are entertained and taken care of. We also provide free extra beds for your little ones. While some guests suggest having more kid-friendly activities like sprinklers, floats and balls in the pool, overall, the hotel is highly recommended for families with kids. Plus, the full or half-board meal options are worth considering. Come and enjoy a relaxing and luxurious vacation with your family at Grand Mercure Phuket Patong.

Nightlife

If you're looking for a hotel with proximity to Phuket's lively nightlife scene, Grand Mercure Phuket Patong is a great location for you. The hotel is conveniently located near the famous Bangla Street, where you can experience the buzzing night entertainment scene. Guests appreciate the hotel's location, as it provides excellent dining and drinking options as well. Moreover, the hotel itself is described as lively, so you can expect a vibrant atmosphere during your stay. The hotel is also just a short walk away from Patong Beach, allowing you to soak up some sun during the day before heading out to party at night. However, it's worth noting that while there's plenty to see and do in the immediate vicinity, there are other better options available further away from the tourist center.

5 Star

The Grand Mercure Phuket Patong has received mixed reviews from guests with some stating that it is definitely not a 5-star resort. However, the majority of guests have been exceptionally satisfied with their stay with some even saying that it is the best hotel in Phuket. The facilities and services at the hotel are generally praised with excellent restaurants, amazing pool access rooms and the best facilities. The only criticism is that some guests feel that the hotel needs to be better maintained to be considered a true 5-star property. Despite this, the hotel offers a parfait experience and a dream stay, leaving guests wanting to return thanks to the exceptional staff. The breakfast is good, but some feel it is only adequate for a 5-star hotel. Overall, guests have had an excellent stay and recommend the hotel to others looking for a great experience in Phuket.

Luxury

The Grand Mercure Phuket Patong hotel offers a luxurious experience at a reasonable price. While some guests felt the building and furniture were slightly dated, overall the hotel provides a high-quality stay. Many reviewers noted that the hotel was not quite a 5-star resort but was still bordering on luxury. Despite this, guests were impressed with the standard of the property and the level of service they received. One guest even called it the best property around. Even though it may not be the most luxurious hotel in the area, it seems to offer great value for money and an overall enjoyable stay.

Yes, Grand Mercure Phuket Patong has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Swim Up Bar.

Yes, a spa is available at Grand Mercure Phuket Patong.

No, Grand Mercure Phuket Patong doesn't allow dogs.

No, parking facilities aren't available at Grand Mercure Phuket Patong.

Yes, Grand Mercure Phuket Patong has a gym.

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