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Summary of reviewsThe Novotel Phuket Vintage Park Resort in Patong is widely praised by its guests for its exceptional location, which is conveniently near Patong Beach and various central attractions such as shopping centers, restaurants and nightlife spots. The hotel manages to offer a balance between being close to the action and providing a relatively quiet stay.
Guests have positively noted the hotel’s facilities, including the substantial pool with a swim-up bar, the clean and modern rooms with great views and the wide range of amenities nearby. These factors make it ideal for first-time visitors to Phuket. The resort's overall cleanliness and housekeeping services are also consistently commended with guests appreciating the fresh and tidy environments in both rooms and common areas.
The breakfast options at the hotel are mostly appreciated for their variety and quality, featuring a range of Western, Asian and Indian dishes with notable mentions of the egg station and French pastries. However, a few guests mention a lack of variety for specific preferences and crowdedness in the dining area. The dining experience extends positively to dinner with many guests enjoying the à la carte dishes, although some noted occasional slow service.
Rooms at the resort are generally lauded for their spaciousness, cleanliness and comfort, featuring large, comfortable beds and well-maintained décor. Nonetheless, some reviews mention outdated furnishings and occasional maintenance issues. A high standard of service from the staff, who are described as friendly, professional and accommodating, contributes significantly to guests' positive experiences.
The Wi-Fi service is generally reliable and satisfactory, providing strong and fast connectivity. The spa services receive positive feedback for the quality of massages, although the facilities are noted as somewhat outdated. The resort’s gym, despite being small, is well-maintained and equipped for basic workouts.
The pool area is a standout feature, receiving high praise for its size, cleanliness and the inclusion of a kid's pool. The convenience of pool access from rooms and the appealing poolside bar are also highlighted, albeit with occasional mentions of debris and the need for more sun loungers.
Proximity to Patong Beach is a significant advantage, allowing guests to easily enjoy the sandy shores and the vibrant beach atmosphere within a short walk. Parking at the resort is generally convenient, though some guests have noted the tight spaces and limited spots for larger vehicles.
Families are particularly fond of the resort with a variety of activities suited for children, a well-maintained play area and family rooms that accommodate larger groups. The overall family-friendly atmosphere ensures a pleasant stay for both parents and children.
In summary, Novotel Phuket Vintage Park Resort provides a positive and enjoyable stay for its guests with commendations on its prime location, excellent facilities, clean and comfortable rooms and professional staff. Minor areas for improvement do exist, but the overall experience remains highly favorable. Show more
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Categories
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Superior Twin RoomThis superior twin room features air conditioning and a private balcony overlooking the pool. Rooms come with a flat-screen cable smart TV with satellite channels, a safety deposit box and a mini refrigerator. An en suite bathroom comes with a hairdryer and slippers. Other amenities include an iron, ironing facilities and a tea/coffee maker.
Please note that this room type has no capacity to accommodate extra beds.
Superior King RoomThis superior double room features air conditioning and a private balcony overlooking the pool. Rooms come with a flat-screen cable smart TV with satellite channels, a safety deposit box and a mini refrigerator. An en suite bathroom comes with a hairdryer and slippers. Other amenities include an iron, ironing facilities and a tea/coffee maker.
Please note that this room type has no capacity to accommodate extra beds.
Deluxe Twin RoomSpacious and cosy, this deluxe twin room features air conditioning and a private balcony overlooking the pool. Rooms come with a flat-screen cable smart TV with satellite channels, a safety deposit box and a mini refrigerator. An en suite bathroom comes with a bathtub, a separated shower room, a hairdryer and slippers. Other amenities include an iron, ironing facilities and a tea/coffee maker.
Deluxe King Room with Pool AccessSpacious air-conditioned rooms feature a private terrace with a direct pool access. Rooms come with a flat-screen cable smart TV with satellite channels, a safety deposit box and a mini refrigerator. An en suite bathroom comes with a spa bath, a separated shower room, a hairdryer and slippers. Other amenities include an iron, ironing facilities and a tea/coffee maker.
Deluxe King RoomSpacious and cosy, this deluxe king room features a flat-screen cable smart TV with satellite channels, a safety deposit box and a mini refrigerator. Guests can enjoy views of the pool from the balcony. An en suite bathroom comes with a spa bath and a separated shower room.
Guest Reviews
8.2
Very Good
Location
The Novotel Phuket Vintage Park Resort in Patong boasts an exceptional location that's highly praised by its guests. Positioned close to Patong Beach, it offers easy access to the sea and a myriad of central attractions, including restaurants, bars, shopping centers and popular nightlife spots such as Bangla Road. Many reviews highlight that the majority of tourist sites are within walking distance, making car transportation largely unnecessary.
The hotel's central setting ensures that everything you need is conveniently nearby, whether it’s shopping malls, local markets or dining venues. Guests appreciate the balance of being in the middle of the action yet still enjoying a relatively quiet stay, away from the most bustling party zones.
Additionally, the hotel provides impressive facilities including a vast pool with a swim-up bar, clean and modern rooms and excellent service from friendly staff. The convenience of having a grocery store, pharmacy and other services in close proximity further enhances the overall experience. Ideal for first-time visitors to Phuket, the hotel's prime location allows for a convenient and enjoyable stay, placing all that Patong has to offer at your doorstep.
Breakfast
The breakfast experience at Novotel Phuket Vintage Park Resort garners a mixed reception from guests, primarily veering towards the positive. The majority of reviewers commend the breakfast, describing it as delicious, varied and with a wide selection suitable for different palates. The spread includes an assortment of Western, Asian and Indian dishes with particular mentions of Halal options and decent vegetarian choices. Guests rave about specific elements like the egg station, croissants and French pastries, as well as the overall quality and presentation of the food.
However, some guests note areas for improvement. A few reviewers found the breakfast to be somewhat monotonous and repetitive, lacking sufficient variety to cater fully to diverse tastes, particularly those of Turkish and some Muslim guests. While the breakfast area was described as large and enjoyable, some felt it could become crowded and that table clearance service was not prompt. The necessity for more diverse menu options was also highlighted by several reviewers.
Overall, the breakfast at Novotel Phuket Vintage Park Resort is lauded for its excellent quality and breadth of choices, yet there remains room for enhancements to better accommodate all guests' preferences.
Dinner
The Novotel Phuket Vintage Park Resort offers a generally positive dining experience, especially praised for its good food and amazing flavors. The restaurant stands out with its à la carte dishes, distinguishing itself from the typical self-service options. Many guests found the food to be delicious with some highlighting specific items like the masala tea and French fries.
The restaurant staff also received commendations, indicating attentive service and quick room service deliveries. However, there were some remarks about slow service times and occasional poor experiences during dinner. Despite these setbacks, the variety and quality of the menu items were appreciated and the kitchen director's personal attention to guests' needs was a notable mention.
Overall, while there were a few mixed reviews, the majority of the feedback emphasized great food and a pleasant dining environment. As more people return to travel, there is anticipation that the menu will expand further, continuing to indulge guests' palates.
Rooms
Guests at the Novotel Phuket Vintage Park Resort generally found the rooms to be spacious and clean with many highlighting the large, comfortable beds and necessary amenities. The rooms offer great views, often overlooking the sizable, well-maintained pool, which adds to the overall appeal. Many guests appreciated the modern cleanliness and pleasant decor of the rooms with several noting the ease of access to poolside rooms as particularly convenient.
Despite the positive feedback, some guests pointed out issues such as outdated furnishings, occasional maintenance problems and cleanliness not being consistent. There were mentions of small and compact rooms in some instances, particularly noting the inconvenience of room arrangements and distant locations from elevators. Additionally, a few guests noted noise issues due to poor sound insulation and a lack of adequate lighting.
Overall, guests were satisfied with the room size, cleanliness and comfort, but there were recurring comments on areas needing renovation and improved maintenance. The friendly staff and good service complemented the stay for many visitors, making it a generally positive experience with room for improvement in certain areas.
Beds
The beds at Novotel Phuket Vintage Park Resort received a mixed bag of reviews, but the positive feedback certainly stands out. Many guests praised the beds for their super comfort and spaciousness, noting that the king-size beds and double beds were especially accommodating. Descriptions like huge and comfortable beds, along with soft mattresses, provide an inviting image. The clean, nicely done beds and comfortable bed linen were highlighted as well, suggesting an overall positive sleeping experience.
However, some guests encountered issues with bed comfort, mentioning that certain beds were too firm or even likening the mattresses to rocks. There were occasional complaints about the cleanliness of the beddings with reports of stained or unrenewed sheets and some found the extra beds in the room to be less comfortable. Despite these hiccups, the majority of reviews leaned towards praising the beds for their comfort and size, making it a favorable point for potential visitors considering a stay at this resort.
Cleanliness
The Novotel Phuket Vintage Park Resort has garnered commendable feedback for its notable cleanliness and housekeeping services. Visitors frequently highlight the clean, spacious rooms and the overall tidiness throughout the resort. The housekeeping team is often praised for being thorough, professional and efficient in their daily upkeep, including regular towel changes and meticulous cleaning of bed linens.
Common areas such as the pool and facilities are often described as clean and well-maintained, adding to the overall positive experience. The resort is also noted for its clean and comfortable rooms, which meet high standards of cleanliness. Many guests appreciate the clean bathrooms and the fresh, clean towels provided.
However, it's important to recognize that some reviews mention inconsistencies in cleaning services. Issues such as dusty surfaces, outdated decor and occasional lapses in housekeeping quality were noted by some guests. Despite these few drawbacks, the resounding sentiment across reviews remains positive with the cleanliness of the resort contributing significantly to guests' satisfaction.
Staff
The staff at Novotel Phuket Vintage Park Resort have received a plethora of positive feedback from guests, highlighting their friendliness, professionalism and willingness to assist. Many reviews emphasize that the staff is polite and courteous with several guests specifically noting their helpfulness and accommodating nature. The reception team is frequently praised for being welcoming and providing seamless check-ins, while housekeeping is recognized for their prompt service.
Guests have described the overall atmosphere created by the staff as warm and inviting with many pointing out the excellent service and the staff's attentiveness to their needs. Employees across various roles, from receptionists to managerial staff, are mentioned for their dedication and competence, ensuring that issues are resolved quickly and that guests feel cared for throughout their stay. Despite a few negative comments about certain staff members and isolated incidents of poor reception service, the overwhelming sentiment is that the team at Novotel Phuket Vintage Park Resort is dedicated to providing a pleasant and accommodating experience for their guests.
Wi-Fi
The Wi-Fi at Novotel Phuket Vintage Park Resort generally receives positive feedback from guests. Many guests appreciate that the Wi-Fi works well, describing it as strong with good connection and fast enough for their needs. While some reviews mention weak signals or lack of connectivity, the overall impression suggests that most visitors find the Wi-Fi to be reliable and satisfactory. The availability of free Wi-Fi adds to the convenience for guests, making it easier for them to stay connected during their stay.
Spa
The spa at Novotel Phuket Vintage Park Resort has garnered positive feedback from its guests. Visitors consistently highlight the good quality of the spa services, particularly praising the massages as amazing. The positive reviews often emphasize the value offered, mentioning good rates for the treatments. However, there are some comments noting that the spa facilities themselves feel outdated. Despite this, the overall impression of the spa experience remains favorable, especially regarding the quality of the massages.
Gym
Novotel Phuket Vintage Park Resort offers a well-maintained gym that caters to basic fitness needs. Visitors have praised it for being well-equipped with cutting-edge equipment and towels provided for convenience. The gym is described as comfortable and proper for those seeking a basic workout. Staff are noted for their attentiveness and great support. However, the gym is relatively small with limited equipment and some reviewers felt it is a bit neglected. Despite its size, it remains useful and meets the expectations for a comfortable and functional gym experience during their stay.
Pool
The pool facilities at Novotel Phuket Vintage Park Resort receive high praise from guests. The pool, celebrated for its enormous size and spaciousness, offers a luxurious and enjoyable experience for all ages. Multiple reviews emphasize the clean and well-maintained nature of the pool, making it an attractive spot for relaxation and fun. Many guests appreciate the poolside bar and restaurant, highlighting the delicious burgers and pizza available.
Families with children will find the pool area particularly appealing, as it includes a special kids' pool that is both large and fun. The pool access rooms are noted for their convenience, allowing easy entry to this expansive aquatic area. Guests also enjoy the lush surroundings and great views of both the pool and the garden, further enhancing the serene atmosphere.
While the majority of reviews reflect positive experiences, there are occasional mentions of debris in the pool and a lack of control over guest behavior at times. Additionally, some guests noted that the poolside bar is on the pricier side and there are occasional complaints about the availability of sun loungers and the quality of towels.
Overall, the pool at Novotel Phuket Vintage Park Resort is described as fantastic, incredible and superb, providing a memorable highlight to many guests' stays.
Beach
Nestled in the heart of Patong, Novotel Phuket Vintage Park Resort boasts unparalleled proximity to the famous Patong Beach. Just a short walk of around 5 to 10 minutes, guests can easily enjoy the sandy shores and the vibrant beach atmosphere. The resort's central location not only offers swift access to the beach, but it is also near various local attractions, making it an ideal spot for beach lovers and explorers alike.
Thanks to its excellent positioning, visitors are only a short stroll away from the bustling Patong Street and Bangla Road, ensuring they can seamlessly blend relaxation with exploration. The convenient beach access, often cited as a major highlight, makes it possible to enjoy the scenic coast with minimal effort. Overall, the resort's close proximity to Patong Beach is a significant advantage, providing both convenience and ease of access for its guests.
Parking
The Novotel Phuket Vintage Park Resort offers a mix of experiences when it comes to parking. On the positive side, guests found the parking situation convenient and appreciated the availability of both car and motorcycle spaces. Descriptors such as ample parking and parking close to the room highlight the ease of access for many visitors.
However, there are a few challenges to be aware of. The parking area can be narrow and tight, requiring careful maneuvering and some guests pointed out the need for additional spots and accommodations for larger vehicles. Despite these drawbacks, the hotel manages to provide practical solutions for short-term parking and has a rooftop option. Overall, the convenience and ample availability make it a generally satisfactory experience for most guests.
Family
Novotel Phuket Vintage Park Resort is a highly recommended choice for families looking to enjoy a relaxing and activity-filled vacation. The resort is praised for its family-friendly atmosphere, making it ideal for family holidays. Numerous reviews highlight the fun and enjoyment children experience with a variety of activities tailored just for them.
Parents appreciate the well-maintained play area and the safe kids' playground, which ensures that children are entertained and secure. The resort boasts a large, clean pool that is perfect for kids and several reviews mention kids loving their time spent there.
Dining options at the resort are favorable with a good restaurant that caters to both adults and children. The family rooms are noted for their comfort and suitability for larger families, providing ample space and amenities.
Overall, the Novotel Phuket Vintage Park Resort stands out as a marvelous family resort where both children and parents can have a pleasant and enjoyable stay. The location is also highlighted as a positive aspect, being close to nature and providing a great setting for a family-oriented vacation.
Nightlife
'Novotel Phuket Vintage Park Resort' is ideally located for those seeking an exciting nightlife experience with a vibrant area close by. Situated near the famous Bangla Road, guests can enjoy being within walking distance of a myriad of nightlife options, including bars, pubs, nightclubs and clubs. The resort's proximity to party areas and an amazing walking street ensures that the nightlife around the hotel is very good. Despite being close to these happening streets, there is no noise from the road, allowing guests to enjoy a peaceful stay. Additionally, the location offers great alcohol-free options for those who prefer them. The hotel is also conveniently located near shops and the Bangla Market, providing a blend of shopping and nightlife experiences. In summary, the Novotel Phuket Vintage Park Resort serves as a fantastic base for those eager to explore the bustling local nightlife while enjoying the convenience of nearby amenities.
4 Star
Novotel Phuket Vintage Park Resort offers a blend of modern and updated facilities, aligning it with the typical characteristics of a four-star property. Guests have praised the hotel for being new and clean, featuring amenities expected at this tier, ensuring it meets the standards of a four-star hotel. The service has been described as phenomenal, indicating a high level of attentiveness and care, which is well-appreciated by the visitors. The resort is said to provide a luxurious experience that is well worth four stars. While some reviews note that the quality does not consistently reflect European four-star standards, the hotel is generally regarded as great for a four-star category, offering a comfortable and convenient stay in Phuket.
Business
Novotel Phuket Vintage Park Resort emerges as an excellent choice for business travelers. The establishment offers professional services and a dedicated business center, enhancing productivity. The conference and meeting rooms are noted for their quality, making it convenient for business trips. Access to Wi-Fi ensures seamless connectivity and the overall business-friendly environment caters well to corporate needs. Basic amenities provided are appropriate for a stay focused on work, though the resort could benefit from better marketing. Additional facilities like the children's club provide helpful support, making it easier for those balancing work and family.
Accessible
Novotel Phuket Vintage Park Resort is generally well-regarded for its accessibility features, making it a wheelchair-friendly destination. The resort offers elevators and curb cuts, facilitating easy movement throughout the premises. Accessible options are available for those with disabilities and the facilities are designed to ensure a comfortable stay. The location provides convenient access to shops, restaurants and local attractions with good access to nearby markets and close by parking. However, some guests noted minor issues such as challenging shower evacuations and occasional sewer smells in the bathroom. Overall, the resort is praised for its accessibility and convenience.
Children's Pool
The children's pool at Novotel Phuket Vintage Park Resort is highly appreciated by families with many reviews highlighting its appeal to kids. Visitors commend the large, clean and safe pool dedicated to young guests, which is enjoyed during both the day and evenings. The pool is both family-friendly and child-friendly, offering ample space for kids to swim and play. Parents appreciate the well-maintained facilities with descriptions often emphasizing the vast and inviting nature of the pool. The area is also noted for its children's entertainment, ensuring a fun experience for the youngest visitors. While there was a mention of the pool not being cleaned at one point, the majority of reviews reflect a positive image of a great, spacious and enjoyable environment for children.
Outdoor Pool
The outdoor pool at Novotel Phuket Vintage Park Resort receives high praise from guests for its size, cleanliness and overall appeal. The pool is described as giant, very big and huge, providing ample space for relaxation and activities. Guests frequently highlight that there are multiple areas within the pool and that it offers a fantastic poolside experience. Families find the pool suitable for kids, further enhanced by the availability of good jet skis.
The pool area is noted for being cozy and well-maintained with many guests appreciating the abundance of sun loungers, ensuring that there's enough space to relax comfortably. Additionally, the outdoor space surrounding the pool is described as beautiful, adding to the overall enjoyment. Reviews consistently mention the pool as one of the best features of the resort, often describing it as amazing and next level, making it a central attraction for many visitors.
Romantic
Novotel Phuket Vintage Park Resort offers a romantic ambiance that is ideal for couples, making it a perfect destination for honeymooners. Guests frequently describe the atmosphere as romantic and peaceful with beautiful views from the hotel adding to the overall experience. The hotel prepares special honeymoon rooms, providing a positive and memorable stay for newlyweds. Couples can enjoy romantic strolls and a memorable dinner experience within the hotel's romantic environment. The resort is not only perfect for couples but also boasts a very nice and large pool, which appeals to families with kids as well. Overall, the hotel offers a great couples getaway with a serene and fabulous setting.
Yes, Novotel Phuket Vintage Park Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Novotel Phuket Vintage Park Resort.
No, Novotel Phuket Vintage Park Resort doesn't allow dogs.
Yes, parking facilities are available at Novotel Phuket Vintage Park Resort.
Yes, Novotel Phuket Vintage Park Resort has a gym.