Patong Beach7.89316100,
98.30073400,
179/88-94 Phangmuang Sai-kor Road,t.patong, A.kathu,phuket(Show on Map)
8.2
Very Good
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Summary of reviewsThe Gig Hotel garners highly positive feedback for its central location, noted for being close to attractions like Bangla Road, the beach and the Jungceylon shopping center. Despite its centrality, the hotel maintains a serene ambiance, making it an excellent base for both relaxation and entertainment. A variety of dining, shopping and nightlife options nearby further enhance its appeal. The combination of its superb location, reasonable pricing and spacious, clean accommodations makes The Gig Hotel a highly recommended choice for visitors to Patong.
Guest opinions on breakfast are mixed. Some praise the buffet-style breakfast, especially the eggs and mention the polite and pleasant staff, while others call for more variety and better accommodations for diverse dietary needs. Some guests find the breakfast unsatisfactory for a four-star establishment, highlighting the limited selection and lack of options suitable for specific dietary preferences.
The rooms are a significant highlight, consistently praised for their spaciousness, cleanliness and modern decor. Comfortable beds and well-maintained amenities make for a pleasant stay, though some guests mention minor areas for improvement such as outdated furniture and limited sea views. The overall impression is one of large, comfortable spaces that offer excellent value for money.
The hotel's cleanliness is another strong point with numerous reviews commending the freshness and tidiness of the premises. The rooms, balconies and pool area are regularly cleaned, contributing to a clean and new appearance that enhances guest comfort.
The staff at The Gig Hotel are commended for their friendliness, helpfulness and professionalism, contributing positively to the overall guest experience. While there are occasional mentions of language barriers and sporadic inattentiveness, the general sentiment is one of high satisfaction with the staff's service.
The hotel's wellness facilities, including a rooftop pool, transparent sauna and gym, add to the overall experience. The infinity pool offers stunning views of Patong and is frequently highlighted as a standout feature. Although the gym could benefit from better equipment and extended hours, it is generally appreciated for its cleanliness and functionality.
The beds receive mixed reviews with some guests finding them comfortable, while others describe them as too hard, occasionally affecting their sleep quality. The breakfast offerings and service quality have also been points of contention with some guests feeling the hotel does not consistently meet four-star standards.
In summary, The Gig Hotel is lauded for its prime location, spacious and clean rooms and friendly staff. While there are some areas for improvement, particularly regarding breakfast variety and bed comfort, the hotel's amenities and overall value for money make it a strong choice for travelers visiting Patong. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Infinity Pool Rooftop Pool Children's Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Children's Pool
Hotel with Rooftop Pool
Room Types
Superior Double or Twin RoomThis twin/double room features a balcony, a flat-screen TV and a private bathroom with a shower.
Deluxe Double or Twin RoomThis twin/double room features a balcony, a flat-screen TV and a private bathroom with a shower.
Junior Double or Twin RoomThis twin/double room features a balcony, a flat-screen TV and a private bathroom with a shower.
Superior Double or Twin Room with Sea ViewThis twin/double room's standout feature is the rooftop pool. Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
The Gig Hotel boasts an enviable location praised for its centrality and convenience. Guests appreciate its proximity to key attractions such as Bangla Road, the beach and the Jungceylon shopping centre, offering an excellent base for both relaxation and entertainment. Despite being near lively spots, the hotel's ambiance remains pleasantly quiet, ensuring a restful stay. The neighborhood features a variety of dining options, shopping areas, markets and nightlife venues, appealing to diverse preferences. The combination of its superb location with reasonable pricing and spacious, clean accommodations makes The Gig Hotel a highly recommended choice for visitors to Patong.
Breakfast
When it comes to breakfast at The Gig Hotel, guest opinions are notably varied. Many reviews highlight a buffet-style offering with a range of fresh vegetables, fruits and particularly commendable eggs. The presence of polite and pleasant staff further adds to the experience for some guests. A portion of the clientele also found the breakfast to be decent and satisfying enough for their stay.
However, other guests have had differing experiences, indicating that the breakfast options could benefit from improvement and greater variety. Several reviews criticized the limited selection, lack of vegetables and repetitive menu. Some found the breakfast inadequate for specific dietary preferences, notably mentioning its unsuitability for Arab tourists and a lack of Western food options.
For discerning travelers, the breakfast appears to fall short of expectations for a 4-star establishment, often being described as basic, sparse and not reflective of the price point. Specific criticisms point to the breakfast as being too minimalistic and monotonous with some guests recommending exploring local alternatives.
Overall, The Gig Hotel’s breakfast service receives mixed reviews with consistent calls for more variety and better accommodations for diverse palates and dietary needs.
Rooms
The Gig Hotel offers impressively spacious rooms that consistently receive praise for their size and comfort. Many guests highlight the cleanliness and modern decor with numerous mentions of comfortable beds and well-maintained amenities. The rooms vary from being nicely decorated to beautifully furnished, providing everything necessary for a comfortable stay, including clean bathrooms with good water pressure.
However, some reviews point out areas in need of improvement, such as outdated furniture, old towels and occasional issues with maintenance. A few guests noted that the rooms could benefit from better lighting and more frequent bedding changes. Additionally, rooms marketed with a sea view might not fully meet expectations, offering limited visibility between buildings.
Despite these drawbacks, the hotel's central location, friendly staff and amenities like a rooftop pool contribute positively to the overall experience. The accommodation is generally clean and tidy with a focus on large, comfortable spaces that make guests feel at home. For those seeking value for money and a sizable, well-equipped room, The Gig Hotel appears to be a strong choice.
Beds
The beds at The Gig Hotel have received mixed reviews from guests. On the positive side, some guests described the beds as good, comfortable and large, appreciating the overall size and comfort. However, many reviews pointed out a consistent issue with the mattresses being too hard for their liking. Terms such as "very hard mattress", "beds are hard but I liked it, some wouldn't" and "beds weren't the most comfortable" were common. Some guests even mentioned the beds being so hard it caused discomfort or disrupted their sleep with one guest noting it felt like breaking their back. There were also mentions of old furniture and unclean bedding, which contributed to the discomfort. Pillows were also highlighted as being too high for comfort. Overall, while some guests found the beds adequate or even great, a significant number faced issues with the hardness and cleanliness of the beds.
Cleanliness
The Gig Hotel has garnered a strong reputation for its cleanliness, as highlighted by numerous guest reviews praising various aspects of the property. Guests consistently mention that the hotel is very clean, describing it as clean, fresh and tidy. The rooms are frequently noted to be large, spacious and kept in excellent condition. Regular cleaning, including of balconies, is appreciated with many guests observing that the hotel maintains a high standard of cleanliness every day.
The cleaning staff's efforts are reflected in the commendations for clean rooms where guests feel comfortable and relaxed. Positive remarks extend to the swimming pool, which is also kept clean. Many reviews highlight the thorough and systematic cleaning procedures, contributing to the hotel's overall clean and new appearance.
However, a few concerns were raised by some guests. Instances of inadequate cleanliness in certain details, such as pillows and bed linens, as well as some furniture, were mentioned. Despite these occasional issues, the overall sentiment towards the cleanliness at The Gig Hotel remains overwhelmingly positive. Friendly and helpful staff further enhance the guest experience, making the hotel a clean and comfortable choice for travelers seeking excellent value for money.
Staff
The reviews for The Gig Hotel highlight that the hotel staff's overall performance is largely positive. Guests frequently commend the staff for their friendliness, helpfulness and professionalism. Words like amazing, welcoming, courteous, exemplary and accommodating frequently appear in the reviews.
Many guests noted the staff's polite and nice demeanor with several emphasizing how friendly and ready to assist the employees were throughout their stay. Particular mention is given to the smiling and attentive service at the reception and the high standard of behavior from the entire team. Guests appreciated the welcoming nature extended to everyone regardless of race or ethnicity and mentioned that the check-in process was smooth due to the efficient front desk personnel.
A few critical comments did emerge, pointing to occasional language barriers and sporadic incidents of unfriendly or inattentive behavior, especially at the reception. Despite these isolated remarks, the general sentiment underscores a high level of satisfaction with the hotel’s staff, contributing positively to the overall guest experience.
Spa
The Gig Hotel offers a pleasant mix of wellness facilities that guests have found quite satisfactory. The spa, while not heavily advertised, provides essential services including a sauna. Guests particularly appreciate the unique transparent sauna located on the roof, which offers both relaxation and a stunning view. The swimming pool is a standout feature, offering an excellent vantage point to overlook the surroundings and providing a refreshing experience. The fitness area, while adequately equipped, could benefit from modernized tools. Overall, the combination of the pool, sauna and fitness facilities enhances the stay, adding a layer of leisure and wellness to the hotel experience.
Gym
The Gig Hotel offers a gym that, while small, is generally appreciated for its cleanliness and maintenance. The gym room features a sauna and sufficient equipment for a workout, though some guests feel the range of equipment could be expanded and updated. Guests have noted the air conditioning could be better, but it’s functional enough to get by. One downside mentioned is the gym's operating hours, as it does not open until 10:00 AM, which might be inconvenient for early risers. Overall, the gym is seen as a decent facility within the hotel, providing the essentials for a satisfactory workout experience.
Pool
Imagine basking in the sun at The Gig Hotel's rooftop pool, often highlighted as one of its standout features. This infinity pool offers an incredible view over Patong, combining the allure of the sea and cityscape into one breathtaking scene. Guests frequently describe the pool as amazing with a beautiful atmosphere that adds to the overall experience. A swim-up bar at the infinity pool provides a perfect spot to relax, sip a drink and take in the stunning surroundings.
Although the pool area might benefit from slight renovations, it doesn't detract from the enjoyment. The great location of the hotel within walking distance to key attractions yet maintaining a serene ambiance, makes the pool's atmosphere even more appealing. Some reviews pointed out the minimalist breakfast, but the wonderful pool makes up for it, leading to overwhelmingly positive sentiments.
This rooftop retreat with its outstanding views and serene environment, is repeatedly noted as the highlight of a stay at The Gig Hotel, making it a must-visit for anyone traveling to the area.
4 Star
The Gig Hotel receives mixed reviews about its four-star rating, facilities and services. Some guests felt that it deserved its four-star designation, while others believed it fell short, suggesting a three-star or even two-star rating. The breakfast offered is a particular point of contention, described as meager and basic for a four-star hotel with issues such as limited variety and lack of replenishment.
Service quality also varied significantly. While some found the staff very helpful and appreciated the hotel's proximity to restaurants and bars, others reported poor service, language barriers and indifference from the staff. Additionally, some guests were not happy with the lack of air conditioning in the lobby and breakfast area, combined with a significant deposit charge, which impacted their overall experience.
Overall, while The Gig Hotel has some positive aspects, it appears to struggle with consistency in meeting four-star standards, particularly in service and breakfast offerings.
Yes, The Gig Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at The Gig Hotel.
No, The Gig Hotel doesn't allow dogs.
Yes, parking facilities are available at The Gig Hotel.