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Summary of reviewsHD | Duecitânia Design Hotel is a serene retreat nestled in the Portuguese countryside, offering a peaceful and relaxing environment ideal for families and couples. Surrounded by lush greenery, majestic mountains and the Dueça River, the hotel is conveniently located near the A13 motorway and close to historic sites like Penela and the Roman ruins. This prime location provides easy access for travelers and opens opportunities for exploring cultural attractions and the scenic Lousã mountain range.
Guests consistently praise the breakfast for its variety and quality, featuring a diverse selection of hot items, pastries, cheeses, fresh fruits, local products and natural juices. Despite minor critiques about occasional slow replenishments, the breakfast experience is enhanced by the friendly and attentive staff, making it a standout aspect of the stay.
The dining experience at the hotel’s restaurant also receives positive feedback. The meals are noted for their high quality, refinement and excellent presentation, offering great value for money. Guests enjoy well-prepared dishes, particularly the octopus lagareiro and chanfana. While some reviews mention a need for more vegetarian options and occasional slow service, the restaurant is recommended for its good cuisine, pleasant atmosphere and friendly staff.
Rooms at HD | Duecitânia Design Hotel are highly praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern yet cozy decoration, high-quality fabrics and functional amenities such as bathrobes and a free minibar. Though there are some minor critiques regarding dated decor and noise insulation, the overall room experience is positive, providing a restful retreat for travelers.
Cleanliness is a strong point with guests commending the spotless rooms, immaculate bathrooms and well-maintained common areas. The hotel adheres to rigorous hygiene and disinfection protocols, ensuring a safe environment, particularly in the context of COVID-19. Despite a few areas needing improvement, like outdoor spaces and occasional mold issues, the hotel’s commitment to cleanliness is widely recognized.
The staff at HD | Duecitânia Design Hotel are described as friendly, polite and professional. Their warmth and attentiveness significantly enhance the guest experience with specific mentions of personalized service by staff members like Margarida Santos and Miguel Valentim. The multilingual capabilities and efficiency of the reception team are also appreciated, contributing to the overall pleasant atmosphere of the hotel.
However, the free WiFi service presents challenges with guests frequently reporting weak signals, especially in rooms and pool areas. Improving the network reliability could significantly enhance the guest experience.
The spa receives mixed reviews, though most guests appreciate the comprehensive facilities, including a sauna, Turkish bath, indoor pool and jacuzzi. While the ambiance and cleanliness are praised, issues like overcrowding, cold water temperatures and non-operational facilities are noted. Despite these shortcomings, the spa is considered a highlight by many, offering a relaxing retreat.
Pool facilities receive generally positive feedback with well-maintained indoor and outdoor pools appreciated by guests. The pleasant temperature and surrounding green spaces add to the enjoyment, though improvements in maintenance and temperature control, particularly for the indoor pool, are suggested.
Parking facilities are deemed satisfactory with spacious, well-designed outdoor parking and free electric car charging stations. Though minor concerns about lack of sun and rain protection and occasional full capacity are mentioned, the overall parking experience is positive.
In summary, HD | Duecitânia Design Hotel provides a tranquil and rejuvenating stay with excellent location, varied breakfast, high-quality dining, comfortable rooms and exceptional cleanliness and staff service, making it a desirable destination for travelers seeking relaxation amidst nature.
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