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Palm Hotel & Spa

Petite Ile , Grand'anse (Show on Map)

8.9

Excellent

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Summary of reviewsThe Palm Hotel & Spa is a luxurious and exceptional 5-star hotel located in a lush green garden with breathtaking views of the ocean and Grande Anse beach. The hotel's location is considered sublime, offering a dreamy escape despite being slightly secluded. The breakfast is a highlight of the stay with guests raving about the quality of the food and exceptional service. The dinner experience is also highly rated with exquisite dishes and a beautiful setting. The rooms are spacious and comfortable with some featuring gardens or balconies and others including a jacuzzi for a touch of luxury. The hotel is well-maintained and clean with exceptional staff providing top-notch services. The spa is luxurious and well-maintained, providing the perfect oasis for rest and relaxation. The pools are stunning and well worth a visit with magnificent views of the Indian Ocean. The hotel is considered a true 5-star luxury experience with impeccable attention to detail and high-quality facilities. Despite some minor criticisms, the Palm Hotel & Spa is highly recommended for a charming, pleasant and discrete getaway in paradise.
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Hotel with EV Charging Stations

Hotel with Rooms With Jacuzzi / Hot-tub

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool Heated Pool Panoramic View Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Infinity Pool

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Heated Pool

Room Types

Superior Double Room This air-conditioned room features a flat-screen TV, minibar and safety deposit box. It is complete with an en suite bathroom. Please note that extra beds cannot be added in this room type.

Deluxe Double Room This air-conditioned room features a flat-screen TV, minibar and safety deposit box. It is complete with an en suite bathroom.

Family Suite This suite has a main bedroom and a separate room with a small double bed for the children. It includes a minibar and air conditioning. The outdoor terrace is equipped with a hot tub.

About Palm Hotel & Spa

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Guest Reviews

8.9

Excellent

Location

Nestled in a lush green garden, Palm Hotel & Spa offers a truly exceptional location with breathtaking views of the ocean and Grande Anse beach. Though slightly secluded, guests can easily access the beach via a private path with some noting the path to be rocky and requiring sport shoes. The hotel is situated above the sea and has an idyllic terrace where guests can even spot whales. The rooms without a view are mentioned as a downside, but overall, the location and view are absolutely sublime. Despite being a bit far from other swimmable beaches and attractions, guests still consider it one of the best places to stay on the island. The general consensus is that the location is awesome with a magnificent setting that offers a dreamy escape.

Breakfast

One of the highlights of staying at Palm Hotel & Spa is the excellent breakfast served at the hotel. Guests rave about the quality of the food with many describing it as delicious, exquisite and top-class. The breakfast buffet offers a great variety of dishes with plenty of choices to satisfy everyone's tastes. The service is exceptional and the staff does a fantastic job ensuring guests are well taken care of. Most reviews mention the copious and diverse array of foods on offer and guests appreciate the fresh fruit and local inspirations as part of the breakfast spread. In addition to the breakfast, the hotel's restaurants serve incredible meals with excellent quality and some guests recommend trying them out. However, some guests noted that the food presentation needs improvement and some leftovers or neglected tables indicate a lack of attention for cleanliness. Overall, the breakfast at Palm Hotel & Spa is a fantastic way to start the day with exceptional service, a great variety of foods and delicious dishes that will satisfy and delight guests.

Dinner

The dinner experience at Palm Hotel & Spa is highly rated by guests with many describing the food as exquisite, succulent and excellent. The restaurant is also praised for its beautiful setting and talented chef at live cooking. While some guests noted that the restaurant can be expensive, they still found the meals to be worth it, especially for the nice dinners with exquisite dishes and the fabulous seafood buffet. Others would have liked to see more vegetarian and local options on the menu. Overall, the Palm Hotel & Spa offers an excellent dining experience with a few minor drawbacks like limited options for guests on demi-pension and high prices for some.

Rooms

The Palm Hotel & Spa offers a range of spacious and comfortable rooms with many guests commenting on the size of their accommodation. Some rooms feature gardens or balconies, while others include a jacuzzi for a touch of luxury. Additionally, the hotel's design is well-crafted and cosy, creating a pleasant atmosphere throughout. While some reviewers noted that the hotel is old and could use a partial renovation, the overall quality of the rooms remains high. However, a few guests mentioned issues such as noise from nearby roads or poor cleanliness in some areas. Despite these minor criticisms, many guests found their rooms to be well-equipped and comfortable with some describing them as exceeding their expectations.

Beds

The beds at Palm Hotel & Spa have received high praise from guests. Many reviews mention the comfortable mattresses with one guest describing the bedding as "impressive." Several guests also appreciated the absolute comfort of the beds, allowing them to sleep well. Some reviews did note minor issues with certain mattresses, such as ripped seams, but overall the bedding is considered top-notch. A few guests did mention experiencing some noise from their beds, but this was a rare occurrence. The rooms themselves are described as comfortable and well-equipped with some guests specifically mentioning the good beds. While there were a few comments about outdated elements like beach mattresses and restaurant shades that need replacement, these references were rare and did not detract from the overall praise for the hotel's bedding.

Cleanliness

Palm Hotel & Spa is a beautiful and clean hotel with a remarkable swimming pool and exceptional surroundings. Guests enjoyed the clean and comfortable rooms with appreciated amenities like a jacuzzi. The cleanliness of the hotel was highly rated with most guests emphasizing the impeccable room cleanliness and the clean pools. The housekeeping department was also praised for their great service. Despite some minor issues like stained linens, unclean shower seams and a few ants in the bathroom, most guests found the hotel to be nicely maintained. However, some areas like the toilets and kids room had unpleasant smells. Late housekeeping and poor maintenance of the bar, pool and jacuzzi areas were also noted. Nonetheless, these minor inconveniences did not detract from guests' overall satisfaction with Palm Hotel & Spa.

Staff

The staff at Palm Hotel & Spa is highly praised by guests for their exceptional hospitality, attentiveness and kindness. Staff members are friendly, professional and willing to help, making guests feel welcome and cared for during their stay. They are quick to respond to guests' needs with special mentions to the receptionists, concierges, waiters, security personnel and spa staff. Guests appreciate the small gestures such as personalized welcome, daily housekeeping and courteous service in the Makassar restaurant. Despite a few language barriers, guests find the staff accommodating and competent. The director's presence and the professionalism of the staff add to the positive experience of guests. Palm Hotel & Spa is highly recommended for its top-notch services provided by a warm and attentive staff.

Spa

Looking for a relaxing and rejuvenating stay? Look no further than the Palm Hotel & Spa! With a luxurious and well-maintained spa, including a hammam and access to a heated pool, jacuzzi and sauna, this hotel provides the perfect oasis for rest and relaxation. Guests rave about the quality of the spa treatments, like the Akea massage and commend the attentive staff. Although some note that the prices for the spa and restaurant are high, the overall experience is worth it. The only hiccups reported were a few maintenance issues with the hammam and jacuzzi, but they did not detract from the overall positive experience. So come unwind and recharge at the Palm Hotel & Spa!

Pool

The Palm Hotel & Spa boasts two large and beautiful pools with an incredible view of the Indian Ocean. The pool area includes an infinity pool and a heated pool perfect for children and the facilities are clean and well-maintained. Guests can relax in comfortable loungers or partake in activities such as table tennis and pétanque. For those looking to unwind, a heated pool and whirlpool are available. The beach is accessible via a path from the hotel and the pool area is breathtaking at night. While there are some negative reviews regarding crowded pool areas, overall the pools and hotel facilities are incredible and well worth a visit.

5 Star

The Palm Hotel & Spa has received mixed reviews regarding its five-star rating with some guests believing it to be more of a four-star hotel. However, others have deemed it to be the best 5-star hotel they've ever stayed in. Despite some complaints about the price, facilities and services, many guests have described the hotel as exceptional, superb and splendid. The breakfast was not up to the expected level of a 5-star hotel for some visitors. Nevertheless, the majority of reviewers praised the hotel for its beauty, conformity, amenities and delicious food with one guest comparing their experience to a five-Michelin-star restaurant. Others have praised the hotel's exceptional service, splendid pool and recommended it for a magnificent stay. Despite some minor lapses in poolside service, the majority of guests found their stay at Palm Hotel & Spa to be an exceptional experience.

Rooms with Jacuzzi / Hot-Tub

The Palm Hotel & Spa boasts a variety of luxurious amenities to make your stay unforgettable. Many guests raved about the jacuzzi with a sea view, available for use at any time. While some complained about the lack of bubbles, others found the view exceptional. The hotel's hammam was also particularly appreciated during the winter season. However, some felt that the jacuzzi and hammam weren't warm enough and a few guests reported that the jacuzzi was not functioning properly. In general, guests loved the stylish décor and overall cleanliness of the rooms with many highlighting the comfort of the jacuzzi in their suites. While some found the lack of privacy in the jacuzzi area concerning, others enjoyed the added touch of a hot tub with a view.

Heated Pool

The Palm Hotel & Spa has two stunning pools, one of which is heated and perfect for kids. Both have magnificent views of the Indian Ocean. Guests can enjoy the heated pool even during cooler weather and there is always something to do on the hotel grounds with activities like spa treatments, a bar, a pétanque court and ping-pong available. Overall, guests loved the heated pool and found it to be a relaxing and enjoyable place to unwind.

Outdoor Pool

The Palm Hotel & Spa boasts of two beautiful and well-maintained outdoor pools with one of them being heated. Guests appreciate the two different temperature levels the pools offer, making their swimming experience perfect. The hotel provides interesting pool activities for guests as well. Alongside the pools, guests can also enjoy the spa, bar, petanque field and ping-pong table. The exceptional natural setting of the hotel complements the impressive pool area. Though some guests noted that the repair of the electrical wires around the pool was slightly clumsy, overall, the pools are easily one of the hotel's highlights that make the entire experience enjoyable.

Luxury

If you're looking for a truly indulgent and luxurious experience, look no further than Palm Hotel & Spa. This incredible hotel is consistently described by guests as exceptional, beautiful and refined and many even say it's the best hotel in La Réunion. The quality of service and amenities is unparalleled with guests praising the impeccable attention to detail and high-quality facilities. The rooms are spacious, clean and beautiful with impressive bedding and all the comforts you could want. The entire complex is stunning with carefully curated decor that adds to the sense of luxury. While some guests have criticized the price, most agree that it's worth it to stay at a true 5-star hotel like this one. The breakfast and meals are top-notch and contribute to an overall experience that is paradisiacal and excellent. For those seeking a charming, pleasant and discrete getaway, Palm Hotel & Spa is an exemplary choice. Don't miss the chance to stay at this gorgeous 5-star hotel and enjoy a perfect vacation in paradise.

Yes, Palm Hotel & Spa has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Palm Hotel & Spa.

No, Palm Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at Palm Hotel & Spa.

Yes, Palm Hotel & Spa has a gym.

Palm Hotel & Spa

Does Palm Hotel & Spa have a pool?

Is there a spa available at Palm Hotel & Spa?

Is Palm Hotel & Spa dog-friendly?

Is parking available at Palm Hotel & Spa?

Does Palm Hotel & Spa have a gym?