Petoskey, 1314 N US 3145.3892,-84.91091(Show on Map)
6.5
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 29 Jun - Tue, 30 Jun29 Jun - 30 Jun
1 Room2 Guests
Info
Summary of reviews
City Express by Marriott Petoskey Harbor Springs is celebrated for its exceptional location nestled between the charming towns of Petoskey and Harbor Springs. Guests find the hotel's quiet and serene environment ideal for exploring local attractions like ski areas, state parks, and nearby destinations such as Traverse City and Mackinaw. The convenience of this location, combined with ample parking and a pet-friendly policy, receives high praise from visitors.
The complimentary breakfast offered at the hotel adds significant value to guests' stays. With a diverse selection of hot and cold options such as scrambled eggs, sausage, waffles, and pastries, it caters to various preferences. Guests appreciate the cleanliness and organization of the breakfast room, as well as the staff's attentiveness in maintaining ample supplies throughout the morning.
Rooms at City Express by Marriott Petoskey Harbor Springs are known for their cleanliness and comfort. Guests frequently commend the immaculate condition of the accommodations, the spaciousness, and the availability of convenient amenities like refrigerators and microwaves. While some aspects of the property are dated, updates in furnishings and decor contribute to a pleasant stay. The peaceful atmosphere ensures a restful experience for all guests.
The staff at the hotel earns accolades for their exceptional customer service. Noted for their friendliness and helpfulness, the front desk team and management are particularly recognized for their ability to address guest needs promptly and with sincerity. The consistently warm interactions and willingness to go above and beyond enhance the overall experience.
Comfortable beds are a highlight of the hotel, with many guests enjoying restful nights due to quality mattresses and a variety of pillows. Recent updates, including new beds and thick duvets, further enhance this aspect of the stay.
As a pet-friendly establishment, the hotel extends a warm welcome to guests traveling with dogs. The property features spacious lawn areas and convenient dog amenities, ensuring a pleasant experience for pet owners. The staff's welcoming approach and the provision of dog treats upon arrival are appreciated, making it a popular choice for those seeking accommodations with their furry companions.
Overall, City Express by Marriott Petoskey Harbor Springs offers an impressive blend of location, service, comfort, and pet-friendliness, making it a highly regarded lodging option in the area.
Categories
Ski
This hotel is located between Petoskey and Harbor Springs, offering reasonable access to multiple ski areas. It provides standard amenities for a comfortable stay.
Dog Friendly
This hotel provides treats for pets upon arrival and features extensive green space and woods on the property for pet relief. It accommodates two pets of any size, including both dogs and cats.
Parking
This hotel offers parking and is conveniently located between Petoskey and Harbor Springs. This provides good access to both towns and surrounding areas.
Gym
Room Types
Queen Suite with Two Queen Beds and Sofa BedThis air-conditioned suite features a sofa and heating.
Queen Room with Two Queen BedsAir conditioning, a wardrobe and a sofa are offered in this double room. The unit has 2 beds.
King Room with Sofa BedThe air-conditioned double room provides a wardrobe, a sofa and heating. The unit offers 2 beds.
King RoomThe double room features air conditioning, a wardrobe, a sofa along with heating. The unit has 1 bed.
Guest Reviews
6.5
Rated
Review Summaries
Location
Nestled between the charming towns of Petoskey and Harbor Springs, the City Express by Marriott Petoskey Harbor Springs offers a well-regarded location for exploring the beautiful surroundings. Guests find the hotel ideally positioned, with its quiet, secluded setting providing a peaceful retreat just off the main highways. Despite its tranquility, the hotel is conveniently close to various attractions, including ski areas and state parks, making it an excellent base for both winter sports and summer activities. The downtown areas of Petoskey and Harbor Springs are only a short drive away, offering a range of dining, shopping, and entertainment options. Additionally, the hotel is strategically placed for visits to nearby destinations such as Traverse City, Charlevoix, and even Mackinaw. Visitors appreciate the ample parking and clean, well-tended spaces, along with a pet-friendly policy that enhances its appeal to travelers with pets. Overall, the Quality Inn's location receives high praise for its accessibility, convenience, and serene environment.
Breakfast
City Express by Marriott Petoskey Harbor Springs offers a breakfast experience that generally garners positive remarks from its guests. Many visitors appreciate the quality and variety provided with the complimentary breakfast, featuring both hot and cold selections. Guests frequently highlight the availability of a diverse array of options such as scrambled eggs, sausage, bacon, biscuits and gravy, waffles, pancakes, pastries, yogurt, cereal, and fresh fruit, with reliable coffee and juice being served throughout the morning.
The breakfast room itself is noted to be exceptionally clean and well-organized, adding to the overall pleasant dining experience. Staff members are often praised for their attentiveness and friendliness, ensuring that food items are consistently replenished to cater to all guests. While some reviews mention the breakfast as typical or average for hotel standards, many others describe it as better than expected, particularly given the affordability of the stay.
Overall, the breakfast at City Express by Marriott Petoskey Harbor Springs is seen as a valuable and convenient amenity, complementing the clean and spacious accommodations and contributing to the hotel's good value for guests.
Rooms
City Express by Marriott Petoskey Harbor Springs offers guests a welcoming stay with its consistently clean and comfortable rooms. Most reviews highlight the impressive cleanliness maintained by the visible housekeeping staff. The spacious accommodations are praised for featuring comfortable beds and thoughtful amenities such as refrigerators, microwaves, and coffee makers in many rooms, adding convenience to the stay. Guests appreciate the peaceful environment of the hotel, which feels safe and quiet, perfect for a restful night's sleep. Although the property is somewhat dated, it has seen updates and improvements, as reflected in newer furnishings and decor in some areas. The hotel caters to families and pet owners, with pet-friendly policies and a pleasant ambiance. Despite minor criticisms regarding outdated features or room imperfections, the overall guest feedback emphasizes a satisfactory and enjoyable experience marked by cleanliness, comfort, and friendly staff.
Beds
At the City Express by Marriott Petoskey Harbor Springs, guests frequently commend the comfort of the beds, highlighting them as a standout feature of their stay. The beds are often described as comfy, with many guests experiencing restful nights due to the quality of the mattresses and the wide selection of pillows, ranging from soft to firm. While there are occasional mentions of sagging, the overwhelming sentiment suggests that most visitors find the beds supportive and conducive to a good night's sleep. Notably, recent updates have introduced new beds with thick, cozy duvets, further enhancing the comfort level. The hotel also benefits from added perks such as pet-friendly policies, cleanliness, and convenient access to local attractions. Despite a few minor issues, the positive reviews underscore the beds as a key element in the hotel's successful blend of relaxation and hospitality.
Cleanliness
City Express by Marriott Petoskey Harbor Springs has garnered positive feedback from guests, particularly for its cleanliness. Guests frequently noted the hotel as very clean, with an inviting and well-maintained environment. The rooms consistently received praise for being tidy and comfortable, often highlighted as spotless. The hotel's cleanliness extends to its common areas, creating a neat and tidy overall appearance. Aside from being clean, the hotel also offers a pet-friendly policy, which does not compromise the high level of hygiene maintained throughout the property. The location is frequently mentioned as convenient, being away from busy downtown yet easily accessible to notable attractions. Guests also appreciated the friendly and helpful staff who contributed to the welcoming atmosphere of the hotel. Overall, for travelers heading to the Petoskey-Harbor Springs area, this Quality Inn provides a clean and comfortable lodging option.
Staff
Nestled between Petoskey and Harbor Springs, the Quality Inn boasts an impressive reputation for its remarkable staff. The vast majority of guests recount experiences with an exceptionally friendly and helpful team. Notable mentions include the approachable and welcoming demeanor of the front desk staff, who are readily available to resolve issues and accommodate guest requests with a smile. The management is praised for being polite and extraordinarily supportive, fostering an atmosphere of genuine attentiveness. Consistently, guests emphasize the personable nature of the staff, who manage to make visitors feel at home through their warm and courteous interactions. Even housekeeping personnel are described as friendly and helpful, underscoring the commitment to excellent customer service across all levels of staff.
Moreover, the establishment maintains a clean environment, which complements the staff's efforts to meet guest needs promptly. Special gestures, like providing aspirin from a first aid kit and ensuring lost items are recovered, further demonstrate the staff's dedication to guest satisfaction. The hotel also accommodates pet owners, making it a comfortable option for those traveling with animals. While the building itself appears rustic, the outstanding service provided by the team leaves a lasting impression. Whether navigating check-ins with charm or addressing inquiries with efficiency, the staff's positive attitude and attentiveness define the Quality Inn customer experience as one of genuine hospitality.
Dog Friendly
City Express by Marriott Petoskey Harbor Springs stands out as a welcoming haven for travelers with dogs, providing an array of thoughtful amenities tailored for pet owners. The hotel boasts expansive and well-maintained lawn areas, ideal for leisurely dog walks, equipped with convenient doggie waste stations that underscore the property's commitment to cleanliness and pet care. The staff's friendly demeanor and a pet-friendly attitude enhance the experience, creating a comfortable and inviting environment for both guests and their furry companions.
Upon arrival, guests are pleasantly surprised by the touch of hospitality in the form of dog treats, making the hotel even more inviting to those traveling with pets. The pet fee is notably reasonable, adding to the hotel's appeal as an affordable option for pet owners in a region where such accommodations are rarely found. This accommodating nature extends to offering suggestions for nearby activities and places to visit, ensuring an engaging stay for both guests and pets.
While minor issues such as reservation mishaps with third-party booking sites and occasional pet-related inconveniences have been noted, the staff's proactive and friendly approach towards resolving these challenges is commendable. Overall, the City Express by Marriott Petoskey Harbor Springs is highly regarded for its comprehensive pet-friendly facilities, making it a standout choice for those seeking comfort and convenience when traveling with dogs in the area.
FAQ
No, City Express by Marriott Petoskey Harbor Springs doesn't have any pool.
No, a spa isn't available at City Express by Marriott Petoskey Harbor Springs.
Yes, City Express by Marriott Petoskey Harbor Springs welcomes dogs.
Yes, parking facilities are available at City Express by Marriott Petoskey Harbor Springs.
Yes, City Express by Marriott Petoskey Harbor Springs has a gym.
