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Courtyard by Marriott Philadelphia City Avenue

Philadelphia , 4100 Presidential Boulevard (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Courtyard by Marriott Philadelphia City Avenue has received mixed reviews from guests, but there are positive aspects to consider. Some guests found the rooms and pool to be excellent and the hotel offers standard amenities expected from a Courtyard Marriott. While some guests felt the hotel was expensive and lacking in amenities, others found it to be a decent option for good value. However, negative reviews highlighted issues with service, high-priced food and cleanliness. Overall, the hotel may not be perfect, but it could be a suitable choice for those looking for standard amenities and good value.
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Categories

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

King Room with Sofa Bed This room features a flat screen cable TV, a tea/coffee maker and a sofa bed.

King Room This room features a flat screen cable TV, a tea/coffee maker and a mini refrigerator.

Queen Room with Two Queen Beds This room features a flat screen cable TV, a tea/coffee maker and a mini refrigerator.

About Courtyard by Marriott Philadelphia City Avenue

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Guest Reviews

7.7

Good

Location

The Courtyard by Marriott Philadelphia City Avenue is a hotel with a prime location that guests absolutely love. It is conveniently situated close to the interstate, making it easy to get around. The area is perfect for anyone attending an event at the Mann Center, as it is in close proximity. The hotel is located on City Ave, near the 76 expressway and many restaurants, giving guests plenty of different options for eating and shopping. Additionally, the hotel shares a block with a Target and several other stores. While the hotel is not walkable to everything, its location is still ideal as it is close to many different stores and restaurants. The on-site parking also makes it easy for guests to explore the area. Whether you are traveling for business, leisure or attending an event, the Courtyard by Marriott Philadelphia City Avenue is a perfect choice due to its great location.

Breakfast

Guests had a mixed experience with the breakfast at Courtyard by Marriott Philadelphia City Avenue. Some were delighted with the complimentary breakfast and awesome service by staff, while others were disappointed with the limited food options and extra charges for the buffet breakfast. A few guests also reported issues with their reservations, where breakfast was not included as promised. However, the staff were generally praised for their friendly and helpful demeanor, especially Billy at the breakfast Bistro. Some guests also mentioned the need for improvements, such as better coffee and non-dairy creamer options. Overall, breakfast at Courtyard by Marriott Philadelphia City Avenue was a decent but inconsistent experience.

Rooms

The Courtyard by Marriott Philadelphia City Avenue provides spacious, comfortable and clean rooms that guests love. The hotel is very well run and most rooms were super clean and comfortable, although a few reviews noted some cleanliness issues. The beds are comfortable and some rooms have sliding doors with mirrors. Guests feel safe and amenities, such as room supplies, are generally good. However, some guests noted outdated furnishings and broken desks. Some reviews highlighted location and room type issues that Marriot should address and some rooms were not ready upon check-in. Overall, the hotel provides a comfortable and clean experience with some minor issues.

Beds

The Courtyard by Marriott Philadelphia City Avenue is a great hotel option for those searching for a comfortable stay. Majority of guests had positive things to say about the beds with many describing them as "super comfortable" and "comfy". Some reviews did mention minor issues such as springs being felt, a missing comforter or a dent in the mattress, but overall the rooms and beds were clean and tidy. While some guests had concerns about the size or cleanliness of the beds, it's clear that the majority enjoyed a good night's sleep in comfortable surroundings.

Cleanliness

The Courtyard by Marriott Philadelphia City Avenue has both positive and negative reviews regarding the cleanliness of the hotel. Many guests found the facilities to be super clean, clean and very clean and praised the housekeeping staff for their friendly and helpful service. Spacious and clean rooms were also a highlight for some guests. However, some guests noted that the hotel is older and needs upgrades and some rooms were not properly cleaned with visible dirt, stains and hair. Some guests also reported unpleasant odors, mold and mildew and some found the restaurant areas to lack cleanliness. Due to COVID, some guests were also informed that their rooms would not be cleaned during a multi-night stay. Despite some negative feedback, the hotel does have loyal guests who appreciated the cleanliness and comfort of their rooms.

Staff

If you're looking for a hotel with exceptional service, Courtyard by Marriott Philadelphia City Avenue is the perfect choice for you. The staff at this hotel are known for their friendliness and willingness to help out in any way they can. From the front desk attendants to the room staff, guests have raved about how great they were during their stay. The exceptional front desk people and hilarious room staff are just a couple of examples of how amazing the staff at this hotel truly are. Even check-in and check-out were a breeze, thanks to the professional and welcoming staff. Guests also appreciated how the staff would go above and beyond to help them out, even if it meant answering silly questions. Whether you need assistance with your luggage or just want a friendly smile, the staff at Courtyard by Marriott Philadelphia City Avenue has got you covered.

Parking

Guest reviews of Courtyard by Marriott Philadelphia City Avenue suggest that there is a parking fee of around $10-14 per night, which some guests have found to be expensive and felt like they overpaid. However, the convenience of having parking right in front of the property has been appreciated by many. Some reviewers have also noted that Booking.com states parking is free, but there may still be a fee. While there are limited handicap parking spots, on-site parking is available. Some guests have had issues with being charged for parking even though they were not informed about it, but some have been comped for parking. Overall, while parking fees are definitely a factor to keep in mind, the location and convenience of the property's parking has been a positive highlight for some guests.

3 Star

The Courtyard by Marriott Philadelphia City Avenue has received a mixed bag of reviews from guests. Some found it to be an average and good value experience with standard amenities offered by a Courtyard Marriott. Others felt the hotel was expensive and lacking amenities for the price and did not meet their expectations for a Marriott property. There were also concerns raised about cleanliness and COVID-19 protocols. However, the hotel's rooms and pool were praised by some guests and it was described as adequate and passable by others. Despite this, negative reviews highlighted issues with service, high-priced food and neglected cleanliness. Overall, while the hotel may not be perfect, it could be a decent option if you are looking for good value and standard amenities.

Yes, Courtyard by Marriott Philadelphia City Avenue has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Courtyard by Marriott Philadelphia City Avenue.

No, Courtyard by Marriott Philadelphia City Avenue doesn't allow dogs.

Yes, parking facilities are available at Courtyard by Marriott Philadelphia City Avenue.

Yes, Courtyard by Marriott Philadelphia City Avenue has a gym.

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