Hampton Inn Philadelphia Center City-Convention Center
Philadelphia, 1301 Race Street39.95607,-75.160626(Show on Map)
7.8
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Hampton Inn Philadelphia Center City-Convention Center is highly regarded for its prime location in the heart of Philadelphia, making it an ideal choice for both leisure and business travelers. Guests appreciate its proximity to key attractions such as the Convention Center, Reading Terminal Market, and various museums, along with the convenience of access to public transportation and historic sites. The area is bustling with dining and shopping options, enhancing the guest experience.
The hotel receives praise for its complimentary breakfast, which is described as varied and abundant, featuring traditional hot options and healthier choices. While occasionally facing overcrowding, the breakfast staff's positive interactions and 24-hour coffee service are appreciated.
The rooms are noted for their cleanliness, spaciousness, and modern amenities, providing comfortable retreats with cozy beds and blackout curtains for restful sleep. The hotel is consistently commended for its overall cleanliness and well-kept appearance, with friendly and professional staff enhancing the welcoming atmosphere.
The staff at the hotel is frequently highlighted for their exceptional service, with guests noting their friendliness, professionalism, and willingness to go above and beyond. Front desk and valet staff receive particular commendations.
The Wi-Fi service is reliable, and the gym is praised for being well-equipped and spacious. Families find the hotel accommodating, enjoying the breakfast offerings and the convenience of exploring the city's attractions. The beds offer comfort, though some updates are suggested.
As a three-star establishment, Hampton Inn offers good value for its central location, cleanliness, and positive interactions with staff. Business travelers find it practical and cost-effective, with easy access to the Convention Center and downtown Philadelphia.
In terms of accessibility, the hotel provides a commendable experience, although there are opportunities for further improvements. Overall, the Hampton Inn Philadelphia Center City-Convention Center is a recommended choice for its location, service, and amenities, making it a favorable option for visitors to the city.
Categories
3 Star
This hotel is well-situated for convention attendees and city explorers, with easy access to public transportation. It provides comfortable accommodations and complimentary breakfast, adding value for budget-conscious travelers.
Family
Business
Accessible
Gym
Sustainability Journey
Honeymoon
Dog Friendly
Nightlife
Room Types
King Room with King Bed - Non-SmokingThis room features a flat-screen TV and work desk.
One-Bedroom King Suite with Sofa Bed - Non-SmokingThis room features a flat-screen TV, sofa bed and work desk.
King Room - Mobility Access/Non-SmokingThis room with a bath tub also features a flat-screen TV and work desk.
King Suite with Bath Tub - Mobility Access/Non-SmokingThis suite features an accessible bath tub, flat-screen TV and work desk.
King Suite with Roll-In Shower - Mobility Accessible/Non-SmokingThis suite features a roll-in shower, flat-screen TV and work desk.
Premium Queen Room with Two Queen Beds - Non-SmokingThe quadruple room provides a tea and coffee maker. The unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThe unit offers 2 beds.
Premium King Room - Non-SmokingThe double room offers a tea and coffee maker. The unit offers 1 bed.
King Room with City View - Non-SmokingThe unit has 1 bed.
About Hampton Inn Philadelphia Center City-Convention Center
Registry or License or Notification Number: 939986
Guest Reviews
7.8
Good
Review Summaries
Location
Situated in the vibrant heart of Philadelphia, the Hampton Inn Philadelphia Center City-Convention Center enjoys a stellar reputation among travelers for its prime location. Guests highlight the hotel's proximity to key attractions such as the Convention Center, Reading Terminal Market, and an array of museums, making it an ideal choice for both leisure and business visitors. Many find the location practical—offering easy accessibility to public transportation and being within walking distance to Philadelphia's historic sites like City Hall and Chinatown.
This well-located establishment offers convenience for tourists eager to explore the city's bustling downtown. Guests appreciate the hotel as a comfortable base to unwind after city explorations, with remarks on its clean facilities and the soft, comfy beds enhancing their stay. For those attending events or conferences, the proximity to the Convention Center is particularly beneficial.
Beyond the immediate attractions, the area surrounding the hotel is bustling with dining options and shopping venues, allowing visitors to indulge in Philadelphia's culinary and retail offerings with ease. Despite some caution regarding the neighborhood's safety, the overall sentiment leans heavily towards positive reviews. Combining competitive pricing with location advantages and amenities like breakfast, Hampton Inn Philadelphia Center City-Convention Center emerges as a recommended choice for both its accessibility and satisfactory service in Philadelphia's city center.
Breakfast
The breakfast experience at the Hampton Inn Philadelphia Center City-Convention Center receives largely favorable feedback from guests. Many guests praise the breakfast as good, often describing it as varied and abundant with a hearty mixture of traditional hot options like eggs, sausages, and waffles, alongside healthier choices such as fruit and yogurt. Some reviewers particularly appreciated the availability of coffee 24 hours a day, adding to the convenience of the included breakfast perk. While the breakfast service sometimes faced issues with overcrowding, causing limited seating and quick depletion of certain items, most guests still found the offerings satisfactory, especially considering it is a complimentary service. Staff interactions were often highlighted positively, contributing to the overall breakfast experience. Despite some concerns regarding the use of disposable plates and cutlery, and preferences for greater variety, the breakfast remains a notable aspect of guest stays at the hotel. It's a valuable feature for guests looking to start their day with a decent meal before venturing out into the bustling city environment nearby.
Rooms
The rooms at Hampton Inn Philadelphia Center City-Convention Center are consistently praised for their cleanliness and spaciousness. Guests appreciate the well-equipped amenities such as microwaves, fridges, and comfortable beds. Many reviews highlight the rooms as modern, cozy, and quiet, making them an ideal retreat after a day exploring downtown Philly. The bedding and blackout curtains contribute to a restful night's sleep, along with ample outlets to stay connected. The overall space in the rooms is often noted as accommodating, with some guests mentioning a nice layout and design. The hotel's location is also conveniently close to downtown Philadelphia, and the rooms provide good value for the price. While some noted areas for improvement, such as bed updates and room size variability based on price, the rooms generally cater well to a comfortable and relaxing stay.
Beds
The Hampton Inn Philadelphia Center City-Convention Center offers guests an overall positive experience when it comes to their beds. The reviews highlight that many guests found the beds to be quite comfortable, with descriptors like very comfortable, extremely comfortable, and super comfortable appearing frequently among the feedback. Similarly, the size of the beds garners praise, described as large and spacious, which seems to add to the guests' overall satisfaction.
However, it appears that experiences can vary. While numerous guests enjoyed the comfort of the beds, some found them less satisfying, citing issues such as hardness and aging, which suggests they may benefit from updates. Additionally, while the pillows are comfortable for many, there are mentions of dissatisfaction related to their comfort for some guests. Despite these varying experiences, the positive mentions of comfortable and cozy bedding, complemented by large, well-equipped, and clean rooms, suggest that the hotel generally provides a restful retreat for those staying here. Overall, the reputation of the hotel beds leans toward the positive side, offering a pleasant night's sleep for most visitors.
Cleanliness
The Hampton Inn Philadelphia Center City-Convention Center consistently receives praise for its cleanliness, according to guest reviews. Many visitors highlight the rooms as clean, comfortable, and spacious, with some mentioning modern updates that contribute to a pleasing environment. The hotel's premises and common areas are regularly noted for their clean and well-kept appearance. Guests appreciate the friendly and professional staff, who add to the positive atmosphere of the hotel, making it a welcoming place for travelers. In particular, the cleanliness of the dining area and overall facilities is frequently commended by guests.
However, some reviews suggest that housekeeping services are not as consistent, with occasional remarks about overlooked areas such as hallways and bathrooms. Despite these issues, guests repeatedly emphasize the general cleanliness and comfort of the property as a strong point. The hotel’s favorable location, coupled with good breakfast options, enhances the guest experience, making the Hampton Inn a reliable choice for visitors to Philadelphia.
Staff
The Hampton Inn Philadelphia Center City-Convention Center is consistently praised for its exceptional staff. Feedback highlights their friendliness, professionalism, and willingness to go above and beyond for guests. Many guests note the welcoming and accommodating nature of the team, with particular commendations for front desk staff like Erica and April, as well as valet service. The staff's ability to make guests feel at home is emphasized repeatedly, often described as helpful, courteous, and efficient. However, there are occasional mentions of inconsistent service with a few staff members perceived as curt or unaccommodating. Overall, the dominant impression is of a dedicated and hospitable team contributing to a positive and comfortable stay for most visitors. The staff's genuine hospitality appears to be one of the standout features of this hotel, enhancing the overall guest experience.
Wi-Fi
The Hampton Inn Philadelphia Center City-Convention Center offers a reliable Wi-Fi service, with numerous guests highlighting the smoothly working and strong internet connection. Visitors have praised the efficiency of the hotel staff, who are responsive to Wi-Fi-related queries and provide help promptly when their system encounters issues. The ability to text staff for assistance has been particularly appreciated, making it easy for guests to resolve any connectivity problems quickly. Although some guests experienced delays or challenges in connecting to the Wi-Fi, the overall positive feedback suggests that these issues are promptly addressed, ensuring a satisfactory online experience during the stay.
Gym
The gym at the Hampton Inn Philadelphia Center City-Convention Center consistently receives praise for being well-equipped and spacious. Guests appreciate the range of good machines available, despite the absence of a specific machine for abs. The facility is often described as beautiful, well-organized, and a highlight of the hotel, making it a pleasant bonus for those looking to maintain their fitness routine during their stay. While some logistical issues with access to the gym were mentioned, overall, it impresses visitors with its amenities, enhancing their hotel experience.
Family
Hampton Inn Philadelphia Center City-Convention Center is praised for its family-friendly atmosphere, making it a great choice for families traveling with children. Guests felt welcomed by the warm and accommodating staff who were eager to assist with requests, like providing an extra child bed without hesitation. The hotel offers breakfast that kids particularly enjoy, featuring multiple waffle stations that are a hit among the little ones. Families appreciated the comfort, easily settling in with their children for a restful night's sleep. Moreover, the hotel's location is ideal for active families, with everything within walking distance, allowing guests to explore the surroundings conveniently. Though some reviews mention room preparation issues for larger families, overall, the Hampton Inn offers a pleasant environment for a family stay.
3 Star
Hampton Inn Philadelphia Center City-Convention Center offers a compelling option for travelers seeking a well-situated stay in the heart of the city. This three-star establishment is praised for its central location, making it convenient for guests to access various attractions and amenities in Center City. The rooms are described as spacious, and guests appreciate the good service provided by the friendly staff. Although there are some areas for improvement, overall, it offers good value with a favorable price-to-performance ratio. The cleanliness of the property and the positive interactions with the staff contribute to a great experience, leading many to recommend the hotel to others and consider returning for future stays.
Business
Hampton Inn Philadelphia Center City-Convention Center stands out as a practical choice for business travelers, particularly those attending events at the nearby Pennsylvania Convention Center. Its strategic location offers convenience for conference-goers, providing easy access to downtown Philadelphia as well. Business guests appreciate the excellent service during check-in and check-out, ensuring smooth transitions for busy schedules.
The hotel is noted for its cost-effectiveness, making it a valuable option for those in town for multi-day conferences without stretching budgets. Breakfast offerings are compatible with the needs of business travel, providing a good start to a busy day. Overall, the hotel effectively meets the needs of business travelers, combining a great location with affordability and amiable service.
Accessible
Hampton Inn Philadelphia Center City-Convention Center appears to offer a fairly accessible experience for guests with disabilities, despite a few hiccups. The hotel staff seems commendable as they actively assist guests in securing accessible rooms upon request. The location itself is praiseworthy; it is considered accessible and conveniently situated close to key attractions and activities. The absence of stairs leading down to the lobby aids in accessibility, as guests must use the elevators.
Furthermore, the underground restroom reportedly provides easy access. Nevertheless, some aspects could be improved for those with disabilities. For instance, the shower's slippery surface poses a risk, and there's a lack of shower curtains in certain rooms. While some guests were able to secure accessible accommodations, preferences regarding room configurations were not always met. Overall, Hampton Inn offers accessibility but could make some enhancements for a more universally comfortable experience.
FAQ
No, Hampton Inn Philadelphia Center City-Convention Center doesn't have any pool.
No, a spa isn't available at Hampton Inn Philadelphia Center City-Convention Center.
Yes, Hampton Inn Philadelphia Center City-Convention Center welcomes dogs.
No, parking facilities aren't available at Hampton Inn Philadelphia Center City-Convention Center.
Yes, Hampton Inn Philadelphia Center City-Convention Center has a gym.