AC Hotel Phoenix Biltmore

Phoenix , , 2811 East Camelback Road (Show on Map)


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Summary of reviewsThe AC Hotel Phoenix Biltmore is a fantastic option for travelers seeking a pleasant poolside retreat in sunny Phoenix. The outdoor pool is clean and offers shaded areas, making it ideal for sun-sensitive guests. While some felt the pool temperature was a bit too cool, most enjoyed it. There were concerns about pool chairs' cleanliness and a bandaid in the water, which the hotel needs to address swiftly. Despite this, the patio near the pool was fantastic and the pool itself was stunning. However, guests wished there was a Jacuzzi either by the pool or on the roof deck area, which could be an area for improvement. Some mentioned a lack of towels, but the on-site fitness center made up for it. While the pool might be considered small, the hotel's excellent location and proximity to dining options compensate for it. Ultimately, the AC Hotel Phoenix Biltmore's pool is a must-have amenity for a fantastic stay.
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  Heated Pool    Outdoor Pool  


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Room Types
King Guest Room with Sofa Bed Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit offers 2 beds.

Guest room with king bed and mountain view Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit offers 1 bed.

Junior Suite with king bed, sofa and pool view Featuring free toiletries, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned suite features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as pool views.

Guest Room with King Bed Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit offers 1 bed.

Guest Room with Two Queen Beds Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit offers 1 bed.

Junior King Suite with Sofa Bed and Pool View Providing free toiletries, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned suite provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as pool views.

About AC Hotel Phoenix Biltmore
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Guest Reviews
9.1
Excellent
Location
The location of the AC Hotel Phoenix Biltmore is a huge draw for visitors. Situated in a more upscale, quiet neighborhood, it's perfect for those seeking a peaceful retreat. Although it's not in the heart of the tourist district, there are plenty of great restaurants just a short walk away. For those wanting to explore further, downtown Phoenix is a quick 15-20 minute drive. The hotel is also conveniently located near attractions like Camelback Mountain, shops and coffee places. Easy parking is also available and guests appreciate the central location which makes it a great base for activities both inside and outside of Phoenix. Overall, the location of this hotel is a major plus for visitors.

Breakfast
Guest reviews of the breakfast at the AC Hotel Phoenix Biltmore are a mixed bag. Some guests thought the breakfast menu was limited and not well-communicated. However, others enjoyed a European-style breakfast spread with lots of choices and a good buffet available each morning. Guests can either opt for the $15 buffet or order a la carte. There were also different kinds of foods that were delicious. Some guests loved the breakfast despite it being an extra expense. While the buffet was disappointing to some due to lack of replenishment, the a la carte items and menu items were good and interesting. Overall, the breakfast area was nice and the breakfast was excellent and reasonably priced.

Rooms
The AC Hotel Phoenix Biltmore is a modern and stylish hotel that boasts clean lines throughout both the rooms and the lobby. Guests have described the rooms as bright and welcoming with a perfect aesthetic and lovely design. They are well-appointed, spacious and functional spaces, complete with modern fixtures in the clean and new bathrooms. Wooden floors have been favored over the traditional carpets, resulting in a sleek and simple looking room. The beds are very comfortable and the staff has been described as nice, making for a comfortable and silent stay. The only downside reported by some was the lack of dressers and a bathtub in some of the rooms. Overall, this is a very clean and modern hotel that looks more expensive than it really is - a perfect base for exploring the local coffee shops and eateries.

Beds
The AC Hotel Phoenix Biltmore is the perfect place to stay if you're looking for a comfortable and relaxing trip. The beds are the highlight of this hotel with guests raving about their great comfort and soft, cozy mattresses topped with down comforters and squishy pillows. You'll have an excellent night's sleep here, thanks to the very comfortable beds and the excellent water pressure in the showers. The hotel also ensures a clean, comfortable and safe environment for all guests, though some reviewers did note that the pillows were a bit flat. Nonetheless, you'll leave feeling refreshed and rejuvenated after a truly comfortable stay in Phoenix.

Cleanliness
If you're looking for a clean and modern place to stay in Phoenix, the AC Hotel Phoenix Biltmore is an excellent choice. Guests repeatedly mentioned the hotel's cleanliness with reviews describing it as new and immaculate. The grounds and building were also said to be well-tended and neat. Despite traveling during the pandemic, guests felt comfortable and safe thanks to the hotel's cleanliness practices. Additionally, guests raved about the staff's helpfulness and friendliness. The bedrooms and bathrooms were decorated in a modern style, adding to the level of cleanliness and creating a calming atmosphere. The hotel's location was also a plus with a cozy pool adding to the ambiance. Although one review mentioned that the cleaning could have been slightly better, overall the level of cleanliness was a standout feature of the AC Hotel Phoenix Biltmore.

Staff
The staff at AC Hotel Phoenix Biltmore is simply amazing! Words like helpful, friendly and thoughtful are used repeatedly in guest reviews. David at the front desk and Isaiah at the bar are especially noted for their exceptional customer service. Even when there are issues like missed phone calls or confusion over late check-outs, the overall sentiment is overwhelmingly positive. The staff is described as being "beyond perfect" and "outstanding" in their professionalism and hospitality. Guests also appreciate the clean and well-maintained facilities with Mark, the Chief of Engineering, receiving a special mention for his welcoming presence. Overall, guests felt warmly welcomed by the staff, which greatly enhanced their stay in Phoenix.

Pool
The AC Hotel Phoenix Biltmore is a great choice for those who want to relax by a cosy outdoor pool, especially since the hot climate of Phoenix practically demands it. The pool was clean and even had shaded areas, perfect for those who prefer to avoid direct sunlight. The pool temperature was enjoyable for most, though others found it a bit too cool. However, there were some concerns regarding the hygiene of the pool chairs and the presence of a bandaid in the water. The hotel should address these issues promptly to ensure the best experience for their guests. Nevertheless, the patio by the pool was described as fabulous and the pool itself was deemed beautiful. It's a shame that there's no Jacuzzi at the pool or roof deck area, which could be an opportunity for a future upgrade. Some reviewers noted that there weren't enough towels for everyone, but the gym and fitness room offered a nice alternative. While the pool size might be considered small by some, the hotel made up for it with its prime location and proximity to dining choices. All in all, the pool was a much-needed amenity for a great stay at the AC Hotel Phoenix Biltmore.


Yes, AC Hotel Phoenix Biltmore has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at AC Hotel Phoenix Biltmore.

Yes, AC Hotel Phoenix Biltmore welcomes dogs.

Yes, parking facilities are available at AC Hotel Phoenix Biltmore.

Yes, AC Hotel Phoenix Biltmore has a gym.
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