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DoubleTree by Hilton Phoenix North

Phoenix , 10220 North Metro Parkway East (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe DoubleTree by Hilton Phoenix North is highly recommended by guests due to its great location, friendly staff and comfortable amenities. The hotel is conveniently located near the highway and attached to a shopping mall with plenty of dining options in the area. Though some guests noted minor cleanliness and room issues, the majority found the rooms and pool to be clean and comfortable and the beds were highly praised for their comfort. The staff was a standout feature with guests consistently noting their professionalism and helpfulness. The hotel's breakfast buffet received mixed reviews, but many appreciated the hotel's efforts during Covid. Overall, the DoubleTree by Hilton Phoenix North offers a pleasant stay with great amenities in a convenient location.
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Categories

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Junior King Suite with Sofa Bed This suite features a Wet Bar, bathrobe and dining area.

King Room The unit has 1 bed.

King Room with Patio The unit has 1 bed.

King Room - Hearing Access The unit has 1 bed.

Two-Room King Suite with Sofa Bed

Double Room with Two Double Beds - Non-Smoking The unit has 2 beds.

Double Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access The unit offers 2 beds.

Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access The unit has 2 beds.

Queen Room with Two Queen Beds - Hearing Access The unit has 2 beds.

Queen Room with Two Queen Beds and Patio The unit has 2 beds.

About DoubleTree by Hilton Phoenix North

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Guest Reviews

7.6

Good

Location

If you're planning a trip to the Phoenix area, DoubleTree by Hilton Phoenix North may be the perfect spot for you. Guests rave about the convenient and clean location with easy access from the highway and plenty of restaurants and stores in the area. The hotel is centrally located and attached to a shopping mall. Additionally, it's close to many attractions in the Phoenix metro area. The staff are friendly and the parking is easy. Though some guests mention that the area may not be the best, others note the surroundings are beautiful with lakes, dining options and activities. Overall, it's a great location for those looking to explore the city or visit friends and family nearby.

Breakfast

Guests have varying opinions about the breakfast at DoubleTree by Hilton Phoenix North. While some find the price of $17.99 for breakfast ridiculous, many compliment the delicious and wonderful breakfast buffet, along with the exceptional staff. However, some guests were disappointed by the limited breakfast options or extra fees, while others appreciated the hotel's efforts to provide breakfast during Covid. It is important to note that due to Covid-19, some restaurants were closed and the hotel did not offer a grab-and-go breakfast. Overall with some exceptions, guests are satisfied with the hotel’s breakfast buffet keeping in mind that it is very rare to have such an offering in hotels nowadays.

Rooms

Guests of the DoubleTree by Hilton Phoenix North have had mixed experiences with the rooms at the hotel. While some found the rooms to be outdated and in need of renovation, others found them to be clean and comfortable. Some guests noted issues with the air conditioning in their rooms, while others had concerns regarding the cleanliness or odors of their rooms. On the positive side, many guests praised the comfort of the beds and the spaciousness of the rooms. Some guests appreciated the hotels' efforts to maintain cleanliness and safety during the COVID-19 pandemic, such as having direct access to their rooms from outside. Overall, although some guests had negative experiences with the rooms at the DoubleTree by Hilton Phoenix North, many found them to be satisfactory, comfortable and well-located for their needs.

Beds

If you are looking for a hotel in Phoenix with comfortable beds, the DoubleTree by Hilton Phoenix North is a great choice. Guests consistently rave about the beds' comfort, describing them as super comfortable, awesome, clean and comfy and soft. Pillows are also mentioned positively with guests loving their soft and comfortable nature. Some guests had minor issues with the pillows, describing them as a little uncomfortable or causing neck pain. However, the overall consensus is that the beds and pillows at the DoubleTree by Hilton Phoenix North will provide you with a great night's sleep. If you have allergies, note that only down pillows are provided.

Cleanliness

The DoubleTree by Hilton Phoenix North is a clean and convenient hotel located in a great location. Guests found the rooms to be nice, comfortable and clean, as well as the pool area which was large and quiet. The staff were friendly and courteous and the grounds were well-maintained. Though some guests had minor issues with cleanliness, such as dirty floors and bathroom tiles, overall the hotel was deemed to be clean and well-kept. Some guests noted that the facilities were old and worn and could use an update, but the hotel itself was clean and the staff were outstanding. While the neighborhood may not be the best, guests still felt safe and enjoyed their stay at this clean and friendly hotel.

Staff

The staff at DoubleTree by Hilton Phoenix North are a standout feature for guests. Reviews consistently mention the friendly and helpful nature of the staff with guests stating that they were polite, courteous and professional. The bar and restaurant staff were also praised, as well as the responsiveness of the front desk. Guests felt well taken care of with some even noting that the staff went above and beyond to ensure their needs were met. The hotel also received criticism for poor management and a couple of instances of rudeness from front desk staff, but these were exceptions to an otherwise positive experience. The majority of guests found the staff to be top-notch and a major reason why they would return to the hotel in the future.

Pool

The DoubleTree by Hilton Phoenix North hotel boasts a fantastic pool area which is perfect for taking some time out to relax. Many guests appreciated the cleanliness and size of the pool and the fact that it was the main reason for their stay at the hotel. With enough space for social distancing, the pool area was described as amazing and allowed guests to enjoy the great hot tub. Some guests loved the fact that access to their rooms was directly from the pool area, avoiding hallways and elevators during the pandemic. However, some guests were disappointed to find that the pool was closed for maintenance during their stay. Some guests also noted that there were issues with disrespectful people smoking and making noise around the pool and that the pool towels were not always readily available. Despite some minor issues, the pool area was highly praised by guests of the hotel.

Parking

The DoubleTree by Hilton Phoenix North offers a convenient location with easy parking for guests and many restaurants are within walking distance. The parking lot is large and well-lit, providing a safe environment for vehicles. The staff is excellent and the hotel is pet friendly, clean and comfortable. However, there is some construction that makes it difficult to access the hotel and some guests have reported having to park far away and haul their luggage without staff assistance. Despite these minor inconveniences, guests generally have positive experiences with the parking at this hotel.

4 Star

The DoubleTree by Hilton Phoenix North hotel has received mostly positive guest reviews with many describing their stay as superb and enjoyable. Guests were impressed with the great location near North Mountain and would recommend the hotel to others. The property itself was described as nice with pleasant amenities and satisfactory services. However, some guests felt that the hotel was a bit pricey and did not match up to other DoubleTree locations they had stayed at. There were also some negative comments about the hotel being outdated with an 80's feel and in need of updates. Overall, the DoubleTree by Hilton Phoenix North offers a comfortable stay with great amenities in a convenient location.

Yes, DoubleTree by Hilton Phoenix North has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at DoubleTree by Hilton Phoenix North.

Yes, DoubleTree by Hilton Phoenix North welcomes dogs.

Yes, parking facilities are available at DoubleTree by Hilton Phoenix North.

Yes, DoubleTree by Hilton Phoenix North has a gym.

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