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Hyatt Regency Phoenix

Phoenix , 122 North 2nd Street (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hyatt Regency Phoenix is a delightful 4-star hotel located in the heart of downtown with convenient access to Chase Field. Guests can enjoy the stunning views from their comfortable beds, making for a very pleasant stay. Although some guests found the amenities to be lacking compared to other hotels of similar quality, the overall value was still excellent. While a few guests were disappointed by the noise levels and expected better service at the hotel's restaurant given the price paid, the majority of guests described their experience as superb and enjoyable. Overall, the Hyatt Regency Phoenix is a great choice for those looking for a comfortable and convenient stay in downtown Phoenix.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Certifications:

Green Key Global (greenkeyglobal.com)

Answers last updated by our editors

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

King Room with Accessible Shower - Disability Access This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

King Room with Accessible Tub - Disability Access This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Queen Room with Two Queen Beds and Accessible Shower - Disability Access This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Queen Room with Two Queen Beds and Accessible Tub - Disability Access This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Queen Room with Two Queen Beds and Balcony This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room with Balcony This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Corner King Room The spacious quadruple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This quadruple room features a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

King Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Queen Room with Two Queen Beds This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

VIP Suite This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

One-Bedroom Presidential Suite The spacious suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite has a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.

Executive Suite This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.

King Room with City View This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Queen Room with Two Queen Beds and City View This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Deluxe King Room This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Parlor King Suite This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom.

One-Bedroom General Manager Suite This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.

Sedona Suite This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.

Two-Bedroom Grand Canyon Suite This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom.

King Room with Shower and City View

About Hyatt Regency Phoenix

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Guest Reviews

8.5

Very Good

Location

The Hyatt Regency Phoenix is conveniently located in the heart of downtown Phoenix, making it a great choice for both business and leisure travelers. The hotel is within walking distance to the convention center, arenas, cultural centers and a variety of restaurants and entertainment options. Guests praise the hotel's central location for its easy access to everything downtown, including the Chase Field stadium and the light rail. Additionally, the hotel offers a free shuttle to the airport, making it a convenient choice for those flying in and out of Phoenix. Overall, guests love the Hyatt Regency Phoenix's prime location in the heart of all the action.

Breakfast

The breakfast options at Hyatt Regency Phoenix received mixed reviews among guests. Some travelers appreciated the convenience of the coffee bar and the delicious omelette bar, while others found the breakfast to be very basic with limited vegetarian options and poor presentation with paper cups, plates and plastic cutlery. The lack of seating during peak hours and out-of-stock items were among the downsides and guests who prepaid for breakfast felt misled when they found out that only omelettes were included. Despite some negative comments, the majority of guests found the breakfast to be satisfactory and appreciated the hotel's prime location and comfortable accommodations.

Rooms

The Hyatt Regency Phoenix is a great hotel located in a super convenient location, offering clean and comfortable rooms. Some guests did encounter issues such as water damage and outdated furnishings but overall, the stylish and spacious rooms were well laid out with comfortable beds and nice bathrooms. The hotel has a beautiful view of the city and is excellent for viewing fireworks on the 4th of July. Although some rooms were on the small side and lacked sufficient storage, the hotel was generally spacious and clean. Some guests felt that the hotel was slightly overpriced but it's worth it for the great location and spotless clean rooms.

Beds

The beds at the Hyatt Regency Phoenix have received mixed reviews from past guests, but the majority have had positive experiences. Many guests have reported that the beds are very comfortable and provide a good night's sleep. Some rooms even have king-size beds which guests have said are particularly comfortable. Additionally, the rooms are spacious and well-appointed with comfortable beds. However, a few guests have reported that the beds were too soft or hard for their liking and some mentioned issues with noisy doors or malfunctioning bottom of the beds. Roll-away beds weren't allowed in some rooms, which may be a consideration for families. Overall, if a comfortable bed is important to you, many previous guests have had a positive experience at the Hyatt Regency Phoenix.

Cleanliness

The Hyatt Regency Phoenix has received mixed reviews on its cleanliness, but overall, guests found the facilities to be clean and convenient. Some complained about room souls and outdated fixtures, while others appreciated the detailed cleanliness of their rooms. Many guests described their rooms as spacious and spotlessly clean and praised the fast elevators. However, some guests did have negative experiences with old towels and unclean bedding, while others encountered issues with drains and bathroom fixtures. Though the hotel could use some updating, the location and overall cleanliness of the property is commendable.

Staff

The Hyatt Regency Phoenix is a fantastic hotel with a wonderful location and superb staff. Despite a few negative comments about poorly trained or unaccommodating staff, the vast majority of reviews praise the friendly and helpful employees throughout the hotel. Specific shoutouts were given to individuals such as Edward and Leo of the security team, valet parking staff and certain receptionists for their outstanding service. Some guests noted issues with certain staff members, such as rude order takers or unhelpful front desk employees, but these were the exception rather than the rule. Overall, the staff at the Hyatt Regency Phoenix was knowledgeable, accommodating and friendly, making for a pleasant stay.

Pool

Guests have had mixed opinions about the pool at the Hyatt Regency Phoenix, but overall it has seemed to have left a positive impression on most visitors. The pool area is described as clean with nice landscaping and plenty of lounge chairs and towels available. Although some guests have mentioned the pool being small or shallow, others have found it to be enjoyable and have even praised the jacuzzi. Unfortunately, some guests could not utilize the pool due to overcrowding and disruptive behavior, but for those who were able to enjoy it, they appreciated the shaded areas and rooftop pool. One downside mentioned is the lack of grills provided on the pool deck and the expensive adjacent parking garage.

Parking

The parking situation at Hyatt Regency Phoenix receives mixed reviews from guests. While some had to park down the street and walk through the area, others found the valet parking awesome. However, some guests were frustrated with the paid parking and high fees for valet. The hotel does not offer free parking or validation and the closest garage is across the street for $15 while the hotel garage costs $28 or $38 per night. Overall, parking seems to be a problem at this hotel with guests expecting some sort of discount or complimentary service.

Nightlife

If you're looking for nightlife options around your accommodation, the Hyatt Regency Phoenix is a great choice. Located in the heart of downtown, the hotel is in close proximity to a variety of outdoor restaurants, good eateries and hot spots. You won't have to venture far to find the action, as the majority of downtown events are within walking distance. While the hotel itself doesn't have any noteworthy restaurants, there are plenty of dining options nearby for a romantic dinner or a night out on the town. Although the recent remodel wasn't impressive to some guests, the lobby did host a party during one guest's stay which added to the energy of the downtown scene. Whether you're looking to walk to a local pub or explore the city's nightlife, you'll find plenty to enjoy during your stay at the Hyatt Regency Phoenix.

4 Star

The Hyatt Regency Phoenix is a pleasant 4-star hotel with a great downtown location and easy access to Chase Field. The rooms offer nice views and comfy beds, making for a very good stay. While some guests found the amenities to be sparse compared to other hotels of similar quality, the overall value was still good. However, a few guests were disappointed by the noise levels and expected better service at the hotel's restaurant given the price paid. Despite these minor complaints, the hotel still received mostly positive reviews with guests describing their experience as superb and enjoyable.

Yes, Hyatt Regency Phoenix has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hyatt Regency Phoenix.

No, Hyatt Regency Phoenix doesn't allow dogs.

Yes, parking facilities are available at Hyatt Regency Phoenix.

Yes, Hyatt Regency Phoenix has a gym.

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