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JW Marriott Phu Quoc Emerald Bay Resort & Spa

Phu Quoc , Eco-tourism At Bai Khem (Show on Map)

9.2

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe JW Marriott Phu Quoc Emerald Bay Resort & Spa is a luxurious and stunning 5-star resort with exceptional facilities and services. The staff are incredibly helpful and amazing, making it a truly indulgent experience. Guests have enjoyed the cleanliness of the rooms, beautiful views and exquisite attention to detail in its design. The breakfast offers a variety of dishes including delicious Vietnamese noodles and mango, as well as a selection of tasty egg dishes. The resort is located on a beautiful beach and although there is no hot tub, the price is still justifiable for a 5-star resort experience. Overall, guests have had a loistava, tuyệt vời and merveilleux experience at the JW Marriott Phu Quoc Emerald Bay Resort & Spa.
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Categories

Luxury Resort

Historic Resort

Beachfront Resort

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Spa

Size of the spa facilities: Indoor area: 1830 m² (19698 ft²) Outdoor area: 125 m² (1345 ft²)

Spa facilities:

Sauna(s) - Number: 2

Steam room(s) / Hammam(s) - Number: 2

Spa facilities opening hours: 09:30 - 20:00

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Children's Pool Private Pool Outdoor Pool

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort for Yoga

5-Star Resort

Resort with Outdoor Pool

Resort with Private Pool Rooms

Resort with Children's Pool

Room Types

Emerald Bay Room, 1 King Bed, Ocean View, Balcony Located close to the sea, this air-conditioned room features a flat-screen TV and a minibar.The bathroom is equipped with shower, private bath, double sink, and free toiletries.

Rue De Lamarck Room, 1 King Bed, Balcony Located on the old street, this air-conditioned room features a flat-screen TV and a minibar.The bathroom is equipped with shower, private bath, double sink, and free toiletries. Guests can easily get access to the fitness area, coffee shop, restaurant and bar. Benefits include: - Complimentary airport transfer service

Turquoise Suite, 1 King Bed, Ocean View, Balcony Featuring the renowned architect Bill Bensley's design, this air-conditioned room offers a panoramic view of the sea.The bathroom is equipped with shower, private bath, double sink, and free toiletries. Guests can easily get access to the fitness area, coffee shop, restaurant and bar. Benefits include: - Complimentary airport transfer service

Emerald Bay Room, 1 King Bed, Balcony This air-conditioned room comes with elegant interiors and a balcony overlooking the garden and the sea.The bathroom is equipped with shower, private bath, double sink, and free toiletries.

One-Bedroom Villa, Garden View, Private Pool Inspired by Bill Bensley, each villa has an entirely different interior design with a balcony overlooking the garden. A private swimming pool is offered to guests to enjoy.The bathroom is equipped with shower, private bath, double sink, and free toiletries.

Three-Bedroom Villa, Garden View, Private Pool This creatively designed villa comes with an elegant living room, bedroom, kitchen, and private pool area.The bathroom is equipped with shower, private bath and double sink. Guests can enjoy the garden view from this villa.

Emerald Bay Room, 2 Double Beds, Ocean View, Balcony The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Deluxe Emerald Bay Room, 1 King Bed, Ocean View, Balcony The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Emerald Bay Room, 2 Double Beds, Balcony The spacious twin room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Rue De Lamarck Room, 2 Double Beds, Balcony The spacious twin room provides air conditioning, a minibar, a balcony with an inner courtyard view as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Lamarck House Presidential Villa, 7 Bedrooms, Ocean View, Private Pool This villa's special feature is the private pool. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 7 separate bedrooms and 7 bathrooms with a walk-in shower and a bath. The spacious villa provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit offers 9 beds.

About JW Marriott Phu Quoc Emerald Bay Resort & Spa

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Guest Reviews

9.2

Excellent

Location

The JW Marriott Phu Quoc Emerald Bay Resort & Spa has a beautiful and safe dream beach right outside the door with a nice atmosphere and environment. The location and view are stunning, positioned by the sea and the resort provides a serene escape from the city. While it may be a little far from the main town area, the secluded location offers a private and exclusive beach experience. Even though some guests mentioned issues with trash on the beach during rough weather, overall, the beach is beautiful. However, the hotel is still a little underdeveloped and some guests stated that there are not many facilities nearby. On the other hand, some visitors thought that the location is far away from city center with limited options for dining and entertainment. Nonetheless, the hotel's private beach is a highlight.

Breakfast

Guests rave about the incredible breakfast offerings at the JW Marriott Phu Quoc Emerald Bay Resort & Spa. With a buffet selection that rivals Harrods Food Hall, visitors have plenty of choices and variety to enjoy. Several guests call the breakfast "amazing" and "phenomenal," with one guest even describing it as the best they've ever had. The oatmeal and bread are particular highlights with exceptional egg dishes and a wide selection of dishes available. Even vegetarians and those with dietary restrictions will find numerous options available. The outdoor terrace provides a lovely setting to savor the delicious food while enjoying stunning views of the ocean. While a few guests were not entirely satisfied with the quality of breakfast, the vast majority appreciated and recommended the resort's exceptional breakfast.

Dinner

Guests at JW Marriott Phu Quoc Emerald Bay Resort & Spa had mixed reviews regarding the hotel's dinner offerings. While some found the New Year's Eve dinner to have a limited selection, others found the food to be exceptionally good and enjoyable, especially the degustation menu. Some guests found the food to be average, but lamented the high prices, while others found the food to simply not be worth the price. There were some negative reviews about disorganized service and incorrect orders at the restaurant, as well as language barriers with some staff. However, some guests enjoyed the fresh seafood at the weekend buffet and the delicious Christmas Eve buffet. Others found the Vietnamese dishes to be disappointing and lacking flavor. Suggestions were made for a wider range of dining options. Overall, while there were mixed reviews of the hotel's dinner offerings, many guests still found the food enjoyable and satisfying.

Rooms

The JW Marriott Phu Quoc Emerald Bay Resort & Spa is a perfect place to stay for those who want comfort, luxury and stunning views. The rooms are spacious, beautifully designed and well-equipped with all necessary amenities. The sunken balcony in some rooms offers amazing facilities along with a great view of the garden. Some guests were even more fortunate to be upgraded to beach front rooms which they found great. Although one guest noticed a slightly moldy smell, the room was still appreciated with gratitude for the upgrade. The bedrooms are nice and comfortable, the bathroom is clean and the little attention to details makes all the difference. The bath and shower near the window offers a unique experience. The hotel provides a well-designed interior, attentive staff and a breathtaking architectural view that makes it the most beautiful hotel room some guests have ever had. According to guests, the hotel rooms are clean, spacious and have a beautiful view. The JW Marriott Phu Quoc Emerald Bay Resort & Spa is a beautiful place to stay!

Cleanliness

If you're looking for a luxurious, clean and peaceful resort in Vietnam, JW Marriott Phu Quoc Emerald Bay Resort & Spa might be the perfect place for you. The soft golden white sandy beach is a standout feature and guests have praised how well-maintained it is. The rooms are also kept impeccably clean and tidy with excellent room service. The resort's surroundings are stunning with lots of greenery and fresh air and everything is serviced and maintained daily to a high standard. The pool is also sparkling clean with no sign of any moss or dirt. Reviewers have highlighted the friendliness and helpfulness of staff, who consistently keep the resort immaculately clean. Overall, if you're looking for a serene and spotless retreat, this resort should definitely be on your list.

Staff

The staff at JW Marriott Phu Quoc Emerald Bay Resort & Spa are highly trained and accommodating, providing a warm and friendly attitude toward guests. Even though some guests noted that some staff members' command of English may not be good, they were able to provide professional and helpful service. With exceptional memories, staff members make it a point to remember guests' names and offer rides around the hotel with a smile. While a supervisor at the spa center was noted as not friendly, overall, the staff was impeccable with some going above and beyond to take care of guests' needs. From the helpful housekeeping staff to the friendly folks in the children's play area, the entire resort staff is praised for their efficiency, politeness and warmth. Buggy and housekeeping request were all remembered, making guests' stay as comfortable and enjoyable as possible.

Pool

At JW Marriott Phu Quoc Emerald Bay Resort & Spa, guests can take their pick from a variety of beautifully maintained pools, including a shell-shaped swimming pool and a main pool, as well as a kids pool near the childcare centre. The beachfront location adds to the resort's appeal with a beautiful beach and plenty of beachfront activities available. The breakfast is also a standout feature with exceptional food and many options to choose from. However, some guests noted that there was noise from pool remodel work during their stay and the temperature of one of the pools was a bit cold. Overall, the pools are described as comfortable and well-maintained and the beach is a stunning shade of emerald green with beautiful sunrises.

Beach

The JW Marriott Phu Quoc Emerald Bay Resort & Spa boasts a beautiful, soft golden white sandy beach that is kept meticulously clean for guests to enjoy. The private beach, which offers a legitimate 5-star experience, is surrounded by a mesmerizing bay that creates a truly magical setting. Beach/sea view rooms allow guests to enjoy amazing views of the sea and beach. The resort's secluded beach is perfect for those looking to soak up the sun in complete relaxation and there are plenty of water sports and beach games available for those who want more activity. Although there were a few minor issues such as trash washing up on the beach due to the impact of birds and tides, the resort's staff is quick to take care of these issues. Overall, the resort's beach is a beautiful paradise where guests can spend the perfect end to a long journey or a dream vacation.

5 Star

The JW Marriott Phu Quoc Emerald Bay Resort & Spa is a luxurious and stunning property, designed to resemble a university campus. Guests have been blown away by how helpful and amazing the staff are, making it a truly indulgent experience. The hotel is a legitimate 5-star resort with exceptional facilities and services. Reviews highlight the cleanliness of the rooms, beautiful views and helpful staff. Guests have enjoyed the breakfast with a variety of dishes including delicious Vietnamese noodles and mango, as well as a selection of tasty egg dishes. The resort is located on a beautiful beach and boasts exquisite attention to detail in its design. Although there is no hot tub, the price is still justifiable for a 5-star resort experience. Overall, the JW Marriott Phu Quoc Emerald Bay Resort & Spa has been a loistava, tuyệt vời and merveilleux experience for its guests.

Luxury

If you're looking for a legitimate five-star luxury experience, look no further than the JW Marriott Phu Quoc Emerald Bay Resort & Spa. This stunning and unique hotel boasts the best resort design you'll ever see and every single detail, no matter how small, contributes to the impeccable story weaved throughout. You're in for an indulgent experience with fantastic food that's supposed to be luxury, delivered by a fantastic team that complements the resort's stunning property perfectly. Despite some comments on the hotel not being maintained well, the overall experience is fantastic with guests calling it "espétacular," "fantastique," "прекрасный и удивительный." The only downside seems to be the lack of a hot tub in this otherwise perfect oasis of relaxation.

Yes, JW Marriott Phu Quoc Emerald Bay Resort & Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Private Pool, Outdoor Pool.

Yes, a spa is available at JW Marriott Phu Quoc Emerald Bay Resort & Spa. For more information, read the answers to the Spa questionnaire

No, JW Marriott Phu Quoc Emerald Bay Resort & Spa doesn't allow dogs.

Yes, parking facilities are available at JW Marriott Phu Quoc Emerald Bay Resort & Spa.

Yes, JW Marriott Phu Quoc Emerald Bay Resort & Spa has a gym.

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