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Summary of reviewsThe Best Western Port Columbus consistently receives favorable reviews, particularly for its strategic location, making it an ideal choice for both leisure and business travelers. Its proximity to key attractions like downtown Columbus, Ohio State University stadium, and the airport offers guests seamless accessibility, further enhanced by a complimentary shuttle service. The hotel's serene neighborhood, complete with dining options, adds to its allure.
Guests frequently praise the breakfast offerings, noting the wide variety of hot and cold selections and the attentive service provided by staff members like Ms. Crystal and Schnell. Although there were occasional issues with supply and temperature, most guests felt the breakfast was a valued bonus during their stay.
Room quality is another highlight, with many guests appreciating the cleanliness, comfort, and amenities such as mini fridges and coffee makers. While some experienced issues with bed firmness and room space, overall satisfaction with room offerings and staff courtesy is high. The hotel’s convenient location further enhances the guest experience.
Cleanliness receives mixed feedback; however, the majority of reviews comment positively on the hotel's neat, tidy environment and excellent housekeeping service. The staff at Best Western Port Columbus are consistently commended for their friendliness and dedication, contributing to an enjoyable and seamless guest experience.
The hotel’s indoor pool is a well-regarded feature for families seeking leisure, with its inviting atmosphere and clean conditions. The option to upgrade to rooms with jacuzzi tubs adds an extra layer of relaxation. Although some guests noted occasional safety and crowding concerns, the pool facility remains a favored aspect of the hotel.
Overall, the Best Western Port Columbus is recognized for its advantageous location, accommodating staff, and satisfying amenities, making it a compelling choice for visitors to Columbus.
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