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Dollywood's DreamMore Resort and Spa

Pigeon Forge , 2525 Dreammore Way (Show on Map)

9.3

Excellent

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Summary of reviewsDollywood's DreamMore Resort and Spa is a fantastic family-friendly hotel located in the picturesque mountains, conveniently close to Dollywood and Splash Country theme parks. Guests loved the ease of using the trolley and time saver tickets, which dropped them off at the gates of each park. The hotel offers a variety of dining options with the buffet receiving mixed reviews, but the cafe with pizza options and pool food were enjoyed by guests. The rooms are cozy, clean and nicely decorated with personalized Dolly items that make your stay feel one-of-a-kind. The hotel is immaculate, spotless and the cleanest place many guests have ever stayed. The staff is professional, friendly and go the extra mile to ensure guests have a comfortable and enjoyable stay. The pool area is amazing with indoor and outdoor pools, hot tub and splash pad. The hotel's family-friendly atmosphere is modern, clean and packed with fun activities for both adults and children. The beds received mixed reviews, but the majority of guests found them nice and comfortable. While some guests found the hotel a bit expensive, it's definitely worth a visit for a superklasse experience.
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Categories

Resort with Indoor Pool

The resort's indoor Garden House pool is heated year-round and operates daily from 8 a.m. to 10 p.m. Guests can relax and enjoy the views of the Smoky Mountains through the large windows.

Resort with EV Charging Stations

Luxury Resort

Resort near Ski Resorts

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Indoor Pool Outdoor Pool

Business Resort

Resort with Parking

EV charging stations

Accessible Resort

Resort with Gym

4-Star Resort

Resort with Outdoor Pool

Room Types

Queen Room with Two Queen Beds This room includes a desk and a private bathroom with a bath, shower and hairdryer. Bath amenities are also provided.

King Room with Bunk Bed This room includes a desk and a private bathroom with a bath, shower and hairdryer. Bath amenities are also provided.

Deluxe King Room This room features a sofa bed, desk and a private bathroom with a bath, shower and hairdryer. Bath amenities are also provided.

Family Suite This family suite features 2 separate sleeping areas, 2 flat-screen cable TVs and a desk.One sleeping area includes a bunk bed pair for children.

Junior Family Suite This family suite includes a 2 separate sleeping areas, a desk and 2 TVs. A private bathroom with a bath, shower and hairdryer are provided. One sleeping area includes a bunk bed pair for children. A sofa bed is provided.

King Room with Bunk Bed - Disability Access This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Queen Room - Disability Access This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

About Dollywood's DreamMore Resort and Spa

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Guest Reviews

9.3

Excellent

Location

Dollywood's DreamMore Resort and Spa has a lovely location, nestled in the mountains and conveniently close to the Dollywood and Splash Country theme parks. Guests loved the ease of using the trolley and time saver tickets, which dropped them off at the gates of each park. The setting is picturesque and the style of building adds to the charm of the area. Families will find plenty of fun activities on the grounds with amenities that guests have praised. However, some guests felt that the property was a bit big for their preference and it could be a long walk from the parking lot to the lobby. Overall, the location of the resort was highly recommended, especially for those visiting during the Christmas season or with young children.

Breakfast

If you're staying at Dollywood's DreamMore Resort and Spa and looking forward to a free breakfast, unfortunately, this won't be happening. However, their pantry is filled with multiple items and open extra hours for those who are late or early. While some guests experienced long lines and wait times for food, others praised the sit-down buffet for dinner and excellent breakfast downstairs. The buffet had a variety of options for vegetarians and meat-eaters and the food was delicious and convenient. Those who wanted a quick bite could pick up items in the quick cafe, although such items would have to be paid for in the restaurant. Despite some negative comments about food quality and availability, guests loved the cinnamon bread, cafe with pizza options and the free lemonade from 4-6 pm each night in the lobby, as well as s'mores. Overall, it seems that while guests experienced some issues with breakfast at Dollywood's DreamMore Resort and Spa, the restaurant was still great and there was an excellent variety of food available.

Dinner

Dollywood's DreamMore Resort and Spa offers a variety of dining options including buffets and cafes. While some guests found the prices on the menu to be a bit pricey, others enjoyed the buy one get one free offer. Guests who dined at the buffet had mixed reviews with some finding the food excellent while others found it bland, cold, or even 'dismal'. Christmas dinner was also reported to be nasty and expensive. There were issues with the staff not being able to answer simple questions and confusion on who was supposed to work which table. Some guests found the food to be mediocre at best or even ruined with hair found in their biscuits. However, some guests enjoyed the cafe with pizza and other pool food. Overall, the hotel received praise for the variety of dining options, but there is room for improvement in the quality of food, service and cleanliness.

Rooms

If you're looking for a family-friendly and welcoming resort, Dollywood's DreamMore Resort and Spa is definitely worth considering. The rooms are cozy, clean and nicely decorated with personalized Dolly items that make your stay feel one-of-a-kind. While some of the descriptions of the rooms weren't accurate, most guests found their rooms to be comfortable and well-maintained with the exception of some worn carpet and low toilets. The beds were particularly comfortable and the decor was beautiful with some even calling the hotel modern and updated. However, some guests did mention that the rooms were smaller than expected and lacked a seating area or balcony. While some had issues with the lighting in the bathroom or the functionality of the elevators, overall the facility was clean and inviting. If you're traveling with kids, the bunk beds in some rooms will be a hit. The only downside for some guests was the absence of a microwave.

Beds

Dollywood's DreamMore Resort and Spa boasts a variety of beds, including bunk beds for kids. While some guests found the beds uncomfortable or too hard, others praised the beds for their comfort and referred to them as the most comfortable they have ever slept on. The resort seems to have received mixed reviews in terms of bedding with some guests experiencing back and neck pain after sleeping on the beds. However, the majority of reviews indicated that the beds were nice and comfortable, providing a restful sleep. Despite some criticism of the pillows, a number of guests praised the beds as being fantastically comfy and cozy. All in all, the resort appears to offer a variety of beds to suit different sleep preferences with positive reviews from guests who enjoyed their stay.

Cleanliness

If cleanliness is something you value in accommodations, you won't be disappointed with Dollywood's DreamMore Resort and Spa. The majority of guest reviews praise the property for being extremely well managed and clean with attention to even the smallest detail. Many guests describe the hotel as immaculate, spotless and the cleanest place they've ever stayed. The rooms are spacious, nicely designed and very clean; the bathrooms also receive high marks for cleanliness and design. Some guests mention issues with dirty carpet, but overall, the resort is praised for its cleanliness and attention to maintenance. In the rare instance that a guest did have an issue with room service, they reported staff promptly addressed their concerns. Overall, the resort provides a clean and beautiful environment for guests to enjoy their stay in the Smoky Mountains.

Staff

Dollywood's DreamMore Resort and Spa is a beautiful hotel with professional and friendly staff who make your stay exceptional. The check-in process is easy and even the valet service is accommodating, though one guest noted that one attendant was rude. However, this was overshadowed by the exceptional service provided by the rest of the staff. The friendliness and kindness of the staff were remarked upon multiple times by guests, who noted that every staff member they encountered seemed happy to help and engage with them. Guests mentioned that the concierge, valet and shuttle service to the park were excellent and room service was also great. Despite occasional communication issues, guests overall experienced wonderful hospitality from the staff with many noting that it was the best they had experienced anywhere. Special mention was given to Pam, one of the most helpful and friendly staff members. Overall, the facilities are well-planned and welcoming, but what sets this hotel apart is the incredibly warm and approachable staff who go the extra mile to ensure guests have a comfortable and enjoyable stay.

Pool

The pool area at Dollywood's DreamMore Resort and Spa has received positive reviews for its amazing facilities and beautiful premises. Guests have enjoyed the indoor and outdoor pools, as well as the hot tub and splash pad. Some guests found the indoor pool to be too cold, but others appreciated its heated feature. The location of the indoor pool was also praised by guests. The outdoor pool provided a gorgeous view and was not overcrowded with service at the pool being wonderful. Some guests wished the pool and hot tub were open later, but overall guests loved the pool and its features. The lack of shady spots by the pool was a minor drawback for some, but the poolside restaurant was appreciated.

Family

Dollywood's DreamMore Resort and Spa is the perfect place for an unforgettable family vacation. The hotel's family-friendly atmosphere is modern, clean and packed with fun activities for both adults and children. The hotel offers plenty of family fun with crafts, story time, smores, hot tub and dolls music playing in the halls. Bedtime stories are even read every night! The hotel has lots of great amenities and it is very convenient with easy access to stairs. Families have access to a pool, arcade and other activities that kids and adults alike will enjoy. It is no surprise that one guest mentioned the grandkids loved the pool and arcade and their kids love it more than Disney now! The hotel's crafts, along with the clean, family-oriented atmosphere make for a very cute touch for kids. Overall, Dollywood's DreamMore Resort and Spa is the perfect destination for a fun family stay or a getaway with extended family.

4 Star

Dollywood's DreamMore Resort and Spa is a superb hotel with exceptional facilities and services. The staff is great and will make sure you have a nice stay. It's an ideal destination not only for fans, but for everyone who wants a superklasse experience. However, a few guests were slightly disappointed and found the hotel a bit expensive. The buffet price was also considered kind of high. Despite this, l'environnement of the hotel is very nice and it's definitely worth a visit. Some guests were glad they stayed at the hotel, but won't be back due to it being a little expensive.

Yes, Dollywood's DreamMore Resort and Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Dollywood's DreamMore Resort and Spa.

No, Dollywood's DreamMore Resort and Spa doesn't allow dogs.

Yes, parking facilities are available at Dollywood's DreamMore Resort and Spa.

Yes, Dollywood's DreamMore Resort and Spa has a gym.

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