Park Inn by Radisson, Pigeon Forge South in Pigeon Forge enjoys a stellar reputation for its prime location, situated conveniently close to various attractions, restaurants and dining options. Its central position, notably near Dollywood and the Smoky National Park, offers guests easy access to the main attractions while maintaining a quiet and peaceful atmosphere. Coupled with adequate parking facilities and reasonable rates, the inn provides significant value for money, making it a popular choice for visitors looking to stay centrally without overspending.
While the inn does not provide a traditional breakfast, it does offer coffee and juice, which, though not the full breakfast service some guests expect, still adds a touch of convenience to their mornings.
When it comes to room conditions, opinions are mixed. Cleanliness and comfort are often praised with some guests appreciating the good air conditioning and the staff's willingness to accommodate room changes. However, many reviews highlight dated facilities and the need for significant repairs and maintenance. Common issues include broken lights, weak water pressure and cleanliness concerns such as dirty floors and stained bedding. The reality of the rooms often doesn't match the online photos, leading to a sense of disappointment among some guests.
The general cleanliness of the inn appears to be inconsistent with several positive notes on daily cleaning and disinfecting and praise for the pool area's upkeep. However, numerous complaints about dirty floors, stained linens and inadequate housekeeping suggest that not all aspects of cleanliness meet guest expectations.
Staff interactions are generally positive with many guests appreciating the friendliness and helpfulness of the team. Specifically, staff members have been described as polite and accommodating, despite a few mentions of unfriendliness or rudeness from some front desk attendants. Overall, the staff's commitment to ensuring a pleasant stay is evident through their efforts to go the extra mile when needed.
Free WiFi is offered but receives mixed reviews concerning its reliability and speed with some guests finding it satisfactory while others encounter connectivity issues.
The pool area receives praise for its cleanliness and appeal, especially among families with young children. Nevertheless, complaints about the size of the pool and inaccurate representations in photos temper some of this enthusiasm.
Parking is generally sufficient and found to be convenient, although some guests reported difficulties due to shared arrangements with a nearby restaurant and occasional tight spaces.
Families particularly enjoy staying at Park Inn by Radisson, Pigeon Forge South, citing the family-friendly atmosphere, kid-friendly amenities and the hotel's close proximity to attractions as major positives. Additionally, the inn's pet-friendly policy enhances its appeal for families traveling with animals.
Beds receive mixed reviews with some guests finding them comfortable while others report them as too hard and uncomfortable. Issues with small, flat or dirty pillows are also mentioned, indicating a need for improvement in bedding quality.
The in-room jacuzzi and hot tub facilities add a touch of luxury for some guests but are plagued by maintenance and cleanliness issues, affecting the overall experience. Similarly, the outdoor pool, while clean and family-friendly, is often found to be too small and occasionally not open.
In summary, Park Inn by Radisson, Pigeon Forge South offers a favorable, budget-friendly stay primarily due to its prime location and friendly staff. However, potential guests should be prepared for inconsistencies in room quality and cleanliness and manage expectations regarding the breakfast, bed comfort and additional amenities.
Categories
Golf
Located in Pigeon Forge, this Inn provides access to nearby golf courses. While the Inn itself does not have a golf course, its location makes it a convenient option for golf enthusiasts.
Free Wi-Fi
The inn provides free Wi-Fi, a standard offering for its guests. It ensures a comfortable stay with the convenience of internet access.
Rooms with Jacuzzi / Hot-Tub
Family
Pool
Outdoor Pool
Parking
Outdoor Pool
Ski
Honeymoon
Room Types
King Room - Non SmokingThe spacious double room offers air conditioning, parquet floors, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Quadruple Room with Two Queen Beds and Roll-In Shower - Disability Access/Non SmokingThe spacious quadruple room features air conditioning, parquet floors, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Quadruple Room with Two Queen Beds - Non Smoking/Exterior CorridorThe spacious quadruple room offers air conditioning, parquet floors, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Guest Reviews
7.0
Good
Review Summaries
Location
Park Inn by Radisson, Pigeon Forge South in Pigeon Forge boasts a highly praised location that puts guests in the heart of all the action. The inn is central to a variety of restaurants, shops and major attractions, making it a convenient base for exploring the area. Many were pleased with its proximity to the main strip, which provided easy access to everything they wanted to do and see, including Dollywood and the Smoky National Park.
Positioned right in the middle of everything, the hotel offers the added benefit of being within walking distance to many dining options like Golden Corral and IHOP. Guests appreciated being right on the main road, which made navigation and finding their way back effortless. Despite being centrally located, the inn managed to maintain a quiet atmosphere, offering a peaceful retreat after a day of activities.
Parking was deemed adequate and the inn’s value for money was frequently highlighted, particularly in regards to its excellent rates juxtaposed with its prime location. The area is filled with various entertainment options, catering perfectly to those looking to experience the fun of Pigeon Forge. Given its stellar location and affordability, Park Inn by Radisson, Pigeon Forge South remains a favorable choice for visitors aiming to stay close to the action without breaking the bank.
Breakfast
Park Inn by Radisson, Pigeon Forge South has received numerous reviews about its breakfast offerings or rather, the lack thereof. Guests consistently note that no breakfast is provided at the hotel. While some mention the availability of coffee and juice, a full breakfast service is absent. This factor is emphasized repeatedly by reviewers, making it clear that guests should not expect a traditional breakfast experience during their stay at Park Inn by Radisson, Pigeon Forge South.
Rooms
The rooms at Park Inn by Radisson, Pigeon Forge South seem to gather mixed impressions from guests with some praising and others pointing out substantial issues. Positively noted were the cleanliness and comfort of some rooms. Guests highlighted the rooms were very clean and comfortable with a few mentioning the good air conditioning. The hotel also appeared accommodative, as staff were willing to change rooms when needed.
However, the reviews consistently reflect that the rooms are dated and in need of significant repairs and renovations. Issues such as broken lights, loose faucets and weak water pressure in the showers were common complaints. The cleanliness of the rooms was a recurrent issue with several guests mentioning dirty floors, stained bedding and bathrooms that needed a thorough cleaning. Disturbing elements like burn holes in the comforters, cigarette burns, foul odors and evidence of past smoking in the rooms were also noted.
Additionally, guests felt misled by deceptive online photos, stating that the rooms looked nothing like the pictures and seemed much smaller and more run-down in reality. Amenities like fridges, coffee makers and irons were missing in several rooms and some guests encountered furniture that was mismatched or of questionable quality.
Overall, while some guests were satisfied with the basic cleanliness and comfort of their rooms, numerous others found the accommodations far below their expectations, calling for major updates and better maintenance to enhance the guest experience.
Beds
At Park Inn by Radisson, Pigeon Forge South, guest reviews on the beds reveal a mixed experience. Many guests found the beds to be comfortable, praising the overall comfort and cleanliness of the sheets. Some guests specifically noted that the mattresses were comfy and the beds very comfortable, contributing to a pleasant stay. However, there were numerous complaints about the beds being extremely hard, stiff and uncomfortable with several describing them as feeling like plywood or hard as a rock. Issues with the pillows being too small, flat or dirty were also mentioned. Additionally, some reviews pointed out that the bedding had stains or was not changed regularly. There were instances of broken beds causing noise and discomfort. While some guests found the beds perfectly fine and had a good rest, others had a less favorable experience and even cancelled nights due to the discomfort. Overall, while there are positive remarks about comfortable and clean beds, the notable instances of bed and pillow discomfort may warrant consideration for those with specific preferences.
Cleanliness
In a mixed batch of reviews for Park Inn by Radisson, Pigeon Forge South, an overwhelming pattern emerges surrounding the cleanliness of the hotel. On a positive note, several guests mentioned that their rooms smelled nice and were clean with some appreciating the daily cleaning and disinfecting of their rooms. The pool area also received compliments for its cleanliness and the staff was described as friendly and helpful with recommendations for family and friends.
However, there are numerous and consistent complaints indicating significant room for improvement in housekeeping. Guests reported dirty floors that left their feet black, sticky surfaces, stained sheets and blankets and various unpleasant odors in the rooms. There were mentions of cigarette burns, dirt in bathtubs and even dog hair and paw prints on covers. Towels and washcloths frequently needed replacing and were often dirty or stained. Additionally, complaints extended to housekeeping inadequately addressing issues such as dust on baseboards and walls and in some instances, not visiting the rooms at all to check garbage cans or provide fresh towels.
Overall, while the Park Inn by Radisson, Pigeon Forge South has some positive elements, it appears the establishment struggles with maintaining consistent cleanliness across its facilities. Guests looking to stay here may experience varying levels of cleanliness and might need to manage their expectations accordingly.
Staff
The reviews for Park Inn by Radisson, Pigeon Forge South highlight the overall friendliness and helpfulness of the staff. Many guests appreciated the courteous and accommodating nature of the team, frequently describing them as amazing, polite and very nice. The housekeeping staff also received positive mentions for their dedication and efforts. The front desk attendants garnered both praise and criticisms; while some guests found the attendants very nice and understanding, others reported unfriendliness and rudeness during interactions. Despite a few negative encounters, the majority of reviews emphasize the staff’s friendly and helpful demeanor with specific praises for going the extra mile, such as leaving extra towels and toilet paper and being sympathetic to guests in distressing situations. The overall impression is one of a staff committed to ensuring a pleasant stay, though with occasional lapses in customer service.
Wi-Fi
Guests at Park Inn by Radisson, Pigeon Forge South have experienced mixed feedback regarding the hotel's WiFi service. Some reviews highlight the availability of free and strong WiFi throughout the hotel, which provided good connectivity for their needs. On the other hand, a number of visitors reported issues such as poor WiFi coverage and speeds with some describing it as barely decent or not good at all. Despite these inconsistencies, WiFi is offered free of charge to all guests.
Pool
Park Inn by Radisson, Pigeon Forge South's pool has garnered mixed feedback from guests. On the positive side, many reviewers praised the cleanliness of the pool, noting that it was consistently well-maintained. Families with children found the pool to be a hit with kids particularly enjoying their time swimming. Some guests described the pool as amazing and great, highlighting a generally pleasant experience.
However, several reviewers pointed out that the pool is small with some expressing disappointment that it appeared much larger in photos. Complaints also included mentions of the pool being tiny and too small with a few guests surprised to find the outdoor pool not open or no pool available at all. Despite its size, the pool's spotless condition was frequently mentioned, contributing to an overall positive impression for those who prioritized cleanliness.
Parking
Park Inn by Radisson, Pigeon Forge South offers a mixed experience when it comes to parking facilities. On the positive side, guests found plenty of parking and some noted it was easy to find spots without any issues during their trip. The parking lot itself received a nod for being good and occasionally having ample space, catering adequately even to larger vehicles.
However, there were some concerns as well. A shared parking arrangement with Golden Corral often led to congested and tight spaces, resulting in occasional difficulties with guests sometimes needing to park a block away. Additionally, parking was described as super tight at times and the parking lot was considered small by some. Despite these points, the hotel offers free parking, which is a notable convenience for guests.
Family
Park Inn by Radisson, Pigeon Forge South offers a family-friendly atmosphere, making it among the best places to travel with families. The family room arrangement provides parents with a private space, enhancing comfort during the stay. Children enjoy playing with the manager's child and appreciate the pool. Guests also reported that their kids loved the pool. Children's toys found in the room add a touch of welcoming charm for families. The hotel's location provides plenty of activities nearby, including Dollywood, which allows for additional family fun. The hotel also welcomes pets, enhancing its appeal to families traveling with animals. Overall, many families enjoyed their stay and found it excellent.
Rooms with Jacuzzi / Hot-Tub
Park Inn by Radisson, Pigeon Forge South receives mixed feedback regarding the in-room jacuzzi and hot tub facilities. Guests appreciate the convenience and enjoyment of having a jacuzzi tub in their rooms with several noting the hot tub was a hit and the jacuzzi did work. However, there are recurring issues with maintenance, as some guests found the jacuzzi or hot tub broken or not working properly, which led to disappointment. Additionally, cleanliness concerns were mentioned, including excessive chlorine in the jacuzzi. While the in-room jacuzzi can be a highlight, its reliability and upkeep appear to need improvement.
Outdoor Pool
The outdoor pool at Park Inn by Radisson, Pigeon Forge South has received mixed feedback from guests. Many appreciate the separate pools designated for toddlers, kids and adults, which cater to families looking to enjoy a swim together. Guests note that the pools are clean and well-maintained, often describing them as spotless. However, there are some common concerns about the size of the outdoor pool; it is often described as small or tiny and some visitors were surprised to find it not as large as it appeared in pictures. Additionally, the absence of a hot pool and the sometimes cool water temperature were points of disappointment for some. Furthermore, there seems to be a recurring mention of swim time limits, which may affect guests' overall pool experience. Despite these drawbacks, the outdoor pool remains a pleasant feature for many families visiting the inn.
FAQ
Yes, Park Inn by Radisson, Pigeon Forge South has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Park Inn by Radisson, Pigeon Forge South.
No, Park Inn by Radisson, Pigeon Forge South doesn't allow dogs.
Yes, parking facilities are available at Park Inn by Radisson, Pigeon Forge South.
No, Park Inn by Radisson, Pigeon Forge South doesn't have a gym.
