Hotel Sombra e Água Fresca boasts an incredible staff with exceptional service. The polite and amazing team is super attentive and always willing to help with funcionários solícitos (solicitous staff). The entire personnel, from receptionists (such as Julie) to transportation (including Bolacha) and restaurant staff (including Rinaldo, Baiano and Gegê) are friendly, gracious and competent, always going above and beyond for the guests. They pamper their guests with kindness and skill, making them feel at home and at ease. Notably, guests highlighted the excellent attention, simpatia (charm) and presteza (promptness) of the staff. The hotel's staff is the biggest asset, making guests feel comfortable and taken care of. The hotel's setting, from the breathtaking view to the extraordinary installations, added value and the staff's service made it a perfect vacation spot.
