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Fairmont Pittsburgh

Pittsburgh , 510 Market Street (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsFairmont Pittsburgh is a contemporary hotel that offers a prime location and excellent dining experience. While some guests found the facilities and services subpar for the expensive price tag, most reviewers enjoyed their stay and found the cleanliness of the hotel to be top-notch. The on-site restaurant was a highlight for many visitors with delicious food that exceeded expectations. Although the hotel may not meet the five-star standards some travelers expect, it still provides a convenient and comfortable option for those seeking a central location in Pittsburgh. Overall, Fairmont Pittsburgh offers a modern and stylish experience that is suitable for most travelers.
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Hotel with Spa

The Fairmont Pittsburgh Health Club & Spa offers a luxurious wellness experience for those seeking relaxation and rejuvenation. The spa features an extensive menu of treatments including manicures, pedicures, massages, facials and body treatments, all using top-of-the-line products from well-established brands. Available to both hotel guests and the public, the spa provides a peaceful escape from daily stress and the hustle and bustle of city life.

For groups of five or more, the Health Club & Spa is an ideal location to celebrate and enjoy a day of pampering together. Additional facilities can be arranged for a fee and include a relaxation lounge, refreshments, and options for catering such as champagne, fruit plates and charcuterie boards. The spa facilities also include a Precor fitness center, saunas, steam rooms, personal lockers and private showers, all contributing to a complete spa experience.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Certifications:

Green Key Global (greenkeyglobal.com)

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Hotel with Parking

Hotel with Gym

4-Star Hotel

Room Types

Deluxe King Room with Mount Washington View Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as city views. The unit has 1 bed.

Deluxe Queen Room with Two Queen Beds and River Ballpark View Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as city views. The unit offers 2 beds.

Fairmont King Room with City View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as city views. The unit has 1 bed.

Fairmont Queen Room with Two Queen Beds and River Ballpark View Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as river views. The unit has 2 beds.

One-Bedroom King Suite The suite provides air conditioning, a safe deposit box, as well as a private bathroom featuring a bath or a shower and a hairdryer.

Deluxe King Room with River Ballpark View The double room offers a safe deposit box. The unit offers 1 bed.

Deluxe Room with Roll-In Shower and River View - Mobility/Hearing Accessible The unit offers 2 beds.

Deluxe King Room with River View - Hearing Accessible The unit offers 1 bed.

Deluxe King Room with Tub and City View - Hearing Accessible The unit offers 1 bed.

Deluxe King Room with City View - Hearing Accessible The unit has 1 bed.

Fairmont King Room The unit has 1 bed.

Fairmont King Room with Tub and City View - Mobility/Hearing Accessible The unit offers 1 bed.

Fairmont Room with Two Queen Beds and River View - Hearing Accessible/Roll-In Shower The unit has 4 beds.

Executive King Suite with Roll-In Shower and River View - Mobility And Hearing Accessible

Presidential King Suite

About Fairmont Pittsburgh

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Guest Reviews

8.3

Very Good

Location

Fairmont Pittsburgh is a stunning hotel located in the heart of downtown Pittsburgh, perfect for those looking for both convenience and comfort. Guests can enjoy the convenience of being within walking distance to everything - from restaurants and Heinz Field to Market Square and PNC Park. The location offers fantastic views of the river and nearby tourist spots, like the incline and Mt. Washington. The hotel is an easy drive away from popular attractions and guests can also take advantage of valet parking. The clean and spacious rooms, along with the helpful staff, make for an overall amazing experience. Whether you're visiting for a Steelers game or sightseeing, the Fairmont Pittsburgh's phenomenal location is perfect for both.

Breakfast

Guests of Fairmont Pittsburgh have provided mixed reviews regarding the hotel's breakfast offerings. While some were not aware of breakfast or opted not to partake, others enjoyed the brunch at the hotel's restaurant, F2. However, it should be noted that breakfast is not included in the room rate and options are limited with a 20% service charge for in-room delivery. Additionally, guests have reported minimal staff available for assistance and no coffee in the rooms (although understandable due to COVID-19). Lastly, it is important to note that there is no room service on weekends and brunch is the only option at F2 on Sundays.

Dinner

Fairmont Pittsburgh's Level2 restaurant received mixed reviews for its food with some guests finding it overpriced and underwhelming, while others raved about its fantastic quality. The prices for the food were found to be quite high, but those who enjoyed it thought it was worth the cost. One guest warned of added fees, which brought the total cost of the stay up significantly. Another mentioned a lack of breakfast options and a limited menu overall. However, those who did enjoy the restaurant's offerings found the food to be very good and even fantastic. One guest cautioned against room service on the weekends and another criticized the food as just plain awful. Despite some mixed reviews, the restaurant appears to have pleased some guests with its quality meals.

Rooms

The Fairmont Pittsburgh offers a range of beautiful and upscale rooms with stunning views of the city. Guests rave about the cleanliness, comfort and luxuriousness of the rooms with some even receiving free upgrades to higher floors. The bathrooms are often noted as being spacious and nicely designed, although some guests note issues with the shower or wishing for an additional door. The bed is often a highlight with many describing it as exceptionally comfortable. However, a few guests note issues with outdated rooms or specific maintenance issues like tears in the bedding or dust accumulation. Overall, the Fairmont Pittsburgh offers a classy and comfortable stay with great downtown convenience, although some guests feel that the price may not always be justified.

Beds

Fairmont Pittsburgh offers guests large, clean rooms with exceptionally comfortable beds that are like sleeping on clouds. The comfortable beds provide a great view, making for a relaxing stay. The bathroom is equipped with a ton and shower, as well as a soft and cozy robe. Although some guests experienced beds that leaned or a white stain on the bed frame, overall, the beds were very comfortable. However, a few guests were disappointed with the pillows, describing them as not up to par.

Cleanliness

Guests of the Fairmont Pittsburgh have overwhelmingly praised the cleanliness of the hotel. Many have noted the extra safety measures put in place due to COVID-19, including temperature checks, hand sanitizer and mandatory masks. Rooms are described as spacious, comfortable and pristine. Guests have appreciated the attention to detail in following proper COVID-19 protocols as well as the up-to-date facilities. Despite some minor issues with housekeeping and cleanliness in some rooms, the majority of guests have found the hotel to be impeccably clean and well-maintained. The staff has been praised for their hospitality and helpfulness, making for an enjoyable stay at this conveniently located hotel.

Staff

The Fairmont Pittsburgh has received high praise for its staff in guest reviews. The staff were described as friendly, courteous, accommodating and attentive. Guests mentioned that the front desk employees, valet staff and doorman went above and beyond to provide exceptional service. Some guests praised specific employees, like Dennel at the front desk and Brian the bellman. The location of the hotel in the heart of Pittsburgh was also noted as a plus. While a few guests had negative experiences with certain staff members or encountered long wait times on the phone, the overwhelming sentiment was that the staff were exceptional and made guests feel welcome and appreciated.

Wi-Fi

The Fairmont Pittsburgh is a great location for travelers looking to explore the city, but guests were disappointed to find out that WiFi is not included in the price of the room. Some guests found the $15-25 per night fee for WiFi to be expensive and outdated in the year 2020. Additionally, some guests reported poor phone network and confusing internet options. Despite these issues, the hotel's classy atmosphere and helpful staff ensured an enjoyable stay for guests.

Spa

The spa at Fairmont Pittsburgh received mixed reviews with some guests reporting that the front desk staff was rude and that spa services could have been better. However, those who did book appointments had overwhelmingly positive experiences with many raving about the massages they received from Mary and Jessica. One guest even said that the massage was the best they had ever had and worth every penny. The facial was also highly praised. Unfortunately, due to Covid, the spa, along with the restaurant, was closed during some guests' stays. Additionally, a few guests expressed disappointment at there not being enough appointments available. Prices for spa treatments started at $318.

Parking

Fairmont Pittsburgh offers on-site parking options for guests with the convenience of a parking deck. While parking fees can be heinous and expensive, the valet parking service is charged based on the number of times guests enter and exit. The entrance to the parking garage should ideally be from inside the hotel, but it is currently closed off. Although guests have expressed disappointment about the absence of free parking or validation with the cost of the room, the valet parking service is convenient. However, some guests have reported being misinformed about parking and some had to walk outside to access the parking deck, while others had to wait for the valet service. Despite this, the outside valet parking staff received the most compliments for their friendliness and helpfulness.

4 Star

Fairmont Pittsburgh is a modern style hotel that is clean and convenient to all downtown attractions. Their restaurant is great with delicious food. However, some guests found the hotel's facilities and services were lacking and for the price, it wasn't worth it. Many felt that it wasn't up to the five-star standard they expected with the high prices particularly for amenities like a basic coke. Despite being pricey, Fairmont Pittsburgh is overall a good hotel for travelers looking for a central location with a good restaurant.

Luxury

The reviews of Fairmont Pittsburgh have spoken loud and clear - this hotel delivers on luxury. From the moment guests step foot in the great boutique property, they are met with elegance and sophistication. The rooms themselves are beautifully designed with some guests calling them amazing and wonderfully luxurious. Despite the high prices, guests found the accommodations excellent, beautiful and very classy. Even though some reviewers found the prices too steep for the size of the room, they found that the hotel exceeded every expectation. Others have described Fairmont Pittsburgh as an unbelievable upscale hotel and a high-end hotel. A few guests remarked that they did not find it to be the most luxurious hotel in Pittsburgh, but the majority of guests would disagree. Regardless of the price, the hotel manages to deliver a very relaxing and luxurious experience, making it the ideal place to stay for those looking for an extraordinary escape.

No, Fairmont Pittsburgh doesn't have any pool.

Yes, a spa is available at Fairmont Pittsburgh.

Yes, Fairmont Pittsburgh welcomes dogs.

Yes, parking facilities are available at Fairmont Pittsburgh.

Yes, Fairmont Pittsburgh has a gym.

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