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Hampton Inn & Suites Pittsburgh Downtown

Pittsburgh , 1247 Smallman Street (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hampton Inn & Suites Pittsburgh Downtown provides guests with a great experience by offering nicely sized rooms and good value. Even with a few minor issues such as a fire alarm going off at 5am and limited breakfast options, guests still found the hotel to be a decent choice for a quick getaway. Although some guests expressed concern about understaffing and communication, positive comments about affordability and excellent service balanced these out. Guests were very satisfied with their short stays, although some did not believe it was up to the standards of a four-star hotel. Although cleanliness and unusual smelling sheets were a concern for some, the hotel is still an excellent choice for anyone looking for a comfortable and affordable stay in Pittsburgh.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Studio with Sofa Bed - Non-Smoking This studio suite features a large area, sofa bed, microwave and fridge, and a larger TV.

Queen Room with Two Queen Beds - Non-Smoking This room features cable TV, ironing facilities and a coffee machine.

Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking This studio suite features a large area, sofa bed, microwave and fridge, and a larger TV.

King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking The spacious triple room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking The quadruple room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard King Room The unit has 1 bed.

King Studio Suite with City View The suite offers air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

About Hampton Inn & Suites Pittsburgh Downtown

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Guest Reviews

8.9

Excellent

Location

Guests rave about the great location of Hampton Inn & Suites Pittsburgh Downtown, which is central to sporting, cultural and dining venues. Many reviews mention the hotel's ideal location for attending downtown conferences or events, as well as its close proximity to popular attractions such as the PPG Arena, museums and restaurants. Guests appreciate the hotel's free parking and easy walking distance to the downtown area, including the Strip District and theater district. The hotel is also praised for its quiet location despite being within walking distance of many key attractions. Overall, the location is a major selling point for this hotel with many guests saying it was the perfect choice for their stay in Pittsburgh.

Breakfast

Travelers staying at the Hampton Inn & Suites Pittsburgh Downtown can expect a satisfying breakfast spread to start off their day. Guests praised the breakfast with phrases such as "really good," "very good," "great," and "exceptional." The food was described as fresh with good choices of food, fruit and juices and a nice selection of bagels, waffles and bacon. The staff serving breakfast were friendly and accommodating. Some reviewers did mention that the breakfast had few options to choose from, was mediocre or average or was below average. Others noted that the hotel used disposable tableware, which detracted from the experience. However, most guests found the breakfast to be a great start to the day and a highlight of their stay. Overall, the Hampton Inn & Suites Pittsburgh Downtown offers a satisfactory breakfast that will keep travelers satisfied and energized throughout their day.

Rooms

The rooms at the Hampton Inn & Suites Pittsburgh Downtown are a hit among guests! Most reviews mention the cleanliness of the rooms, stating that they are very clean, spacious and modern. The beds are also very comfortable with guests loving the cozy king beds. Rooms come well-equipped with amenities such as wireless chargers and smart TVs; some even have kitchenettes. The location of the hotel is also complimented with guests mentioning it's located close to many restaurants and shops. There are a few reviews that mention room cleanliness could have been better, but overall, the rooms are a highlight of the stay.

Beds

When it comes to a good night's rest, the Hampton Inn & Suites Pittsburgh Downtown has got you covered. Guests consistently rave about the comfort of the beds, describing them as "comfy," "relaxing," and "extremely comfortable." Even those who had issues with the height of the beds or the size of the pillows still declared the bedding itself to be "comfortable" and "soft." Rooms feature both queen and king size beds with guests praising the latter as "gigantic" and "very soft and comfortable." The hotel's large rooms also received high marks with guests appreciating the extra space and small kitchenette areas. Despite one minor complaint about an unmade sofa bed, the overall experience was excellent with guests loving the views, cleanliness and affordable price. So if a good night's sleep is a top priority for your Pittsburgh getaway, look no further than the Hampton Inn & Suites.

Cleanliness

Travelers staying at the Hampton Inn & Suites Pittsburgh Downtown can expect a clean and safe environment during their stay. The rooms are described as spacious, modern and well organized. guests appreciated the room size, the well-stocked supplies and the comfortable bedding. The hotel lobby and facilities are kept spotlessly clean. While some reviewers reported issues with cleanliness such as dirty coffee filters, carpeting that needed vacuuming and uneven bathroom floors, most guests were pleased with the level of cleanliness. In summary, guests can expect a clean and comfortable stay at this hotel with friendly and accommodating staff.

Staff

The staff at Hampton Inn & Suites Pittsburgh Downtown are top-notch! Guests repeatedly rave about their awesome and friendly service with many highlighting individual staff members by name. The front desk staff are particularly praised for their professionalism, knowledge and beaming smiles, always ready to accommodate guests' needs with excellence. Many reviewers note that the staff are willing to go above and beyond to make guests feel welcome and comfortable with several describing interactions as "wonderful" or "amazing." Others appreciate the helpfulness and efficiency of the staff, while some mention the free and secure parking as an added bonus. There are a few negative reviews that mention uninterested or impatient staff, but these are vastly outnumbered by the overwhelmingly positive feedback. Overall, the staff are a standout feature of this hotel!

Pool

If you're looking for a cozy hotel with a warm indoor pool and hot tub, the Hampton Inn & Suites Pittsburgh Downtown is the place for you! While the pool may be small, it's open late and perfect for a quick dip to unwind after a long day of exploring the city. Take it from one happy guest who said their son "enjoyed the pool." Some guests did note that the pool and spa could have been cleaner, but overall, reviews of the pool were positive. One guest even described it as "awesome." However, be cautious of the chlorine levels as one guest experienced stinging eyes due to an excess amount. On the plus side, the pool hours are great- open until midnight! Coffee lovers will rejoice knowing it's always available. Plus, if you're lucky, you might even have the pool all to yourself like one guest did. If you're staying at the Hampton Inn & Suites Pittsburgh Downtown, make sure to take advantage of the pool, a perfect escape from the hustle and bustle of the city.

Parking

The Hampton Inn & Suites Pittsburgh Downtown offers free parking, which is greatly appreciated by guests. The parking is easy to access and located nearby. The hotel also provides secured on-site parking, which is a plus. Guests love the convenience of being able to park their car without any extra costs. The location of the hotel is great and having free parking is an amazing amenity to provide. Overall, guests have had a fantastic stay with clean rooms, friendly staff and the added bonus of complimentary parking. This hotel is definitely worth considering for your next stay in Pittsburgh, especially if you're traveling by car.

Family

If you're looking for a family-friendly hotel in Pittsburgh, look no further than the Hampton Inn & Suites Pittsburgh Downtown. Previous guests have raved about the convenience and value of staying here with their little ones - even a 9-month-old was accommodated with ease! The spacious rooms are perfect for families of four and the included breakfast is a big hit with kids. Plus, parents can rest easy knowing that the environment feels safe and welcoming to families. Book your stay and experience a stress-free family vacation.

Nightlife

The Hampton Inn & Suites Pittsburgh Downtown offers the perfect location for a relaxing overnight getaway with plenty of options for things to do and places to eat within walking distance. The hotel is an ideal location for visiting any downtown destination, including PNC Park, the Heinz history museum, the theatre district and the Warhol museum. Guests appreciated the clean accommodations and proximity to venues and entertainment, although some noted that the walk behind the hotel along the river area could be a little "seedy." Still, most reviews were positive with guests noting lots to do in walking distance and the staff's helpfulness in recommending options for all price ranges. All in all, the Hampton Inn & Suites Pittsburgh Downtown is a great choice for those looking for a convenient and enjoyable stay in the heart of the city.

3 Star

Hampton Inn & Suites Pittsburgh Downtown offers guests a good experience with their nicely sized rooms and good value. Despite some minor issues, such as a fire alarm going off at 5am, the hotel was overall a good choice for an ok getaway. While breakfast options were limited, it was described as okay by guests. There were some concerns raised about the property being understaffed or unorganized with communication, however, these were balanced out by positive comments about the hotel's affordability and good service. The hotel was rated highly by guests with many saying that it was a good choice for a short stay, although some did not agree that it was as good as expected for a 4 star hotel. Despite concerns raised about cleanliness and unusual smelling sheets, this hotel is a good option for those looking for a comfortable and affordable stay in Pittsburgh.

Yes, Hampton Inn & Suites Pittsburgh Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hampton Inn & Suites Pittsburgh Downtown.

Yes, Hampton Inn & Suites Pittsburgh Downtown welcomes dogs.

Yes, parking facilities are available at Hampton Inn & Suites Pittsburgh Downtown.

Yes, Hampton Inn & Suites Pittsburgh Downtown has a gym.

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