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Grupotel Orient

Playa de Palma , La Duna, 3 (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrupotel Orient is a highly recommended hotel with a prime location close to the beach and various restaurants, bars and shops. The hotel offers a perfect balance between being in the midst of the action and being able to have a peaceful and restful stay. Guests rave about the breakfast, lunch and dinner options with plenty of variety and quality. The staff is consistently praised for their friendliness, helpfulness and professionalism. The rooms are spacious, clean and well-maintained with modern furnishings and comfortable beds. The spa center and outdoor pool area are also highly praised by guests. While there are some minor issues with cleanliness and noise disturbance, most guests have had a positive experience overall and found Grupotel Orient to be a pleasant vacation spot.
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Categories

Luxury Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Children's Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Room Types

Double Room (2 Adults) This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.

Single Room This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.

Double or Twin Room (1 Adult) This air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Double Room with Pool View (2 Adults) This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit has 2 beds.

Double Room with Pool View (1 Adult) This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.

Double Room with Partial Sea View (2 Adults) This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

Double Room with Partial Sea View (1 Adult) This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

About Grupotel Orient

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Guest Reviews

7.9

Good

Location

Grupotel Orient is a hotel in a prime location according to guest reviews. The hotel is situated close to the beach and various restaurants, bars and shops; making it perfect for those looking for an upbeat and lively atmosphere. Despite being close to the party scene, the hotel is also located in a quiet and peaceful area, making it ideal for those wanting to relax. The hotel's location is also convenient for those wanting to explore other parts of the island, as it is well-situated for public transportation. Ultimately, Grupotel Orient provides the perfect balance between being in the midst of the action and being able to have a peaceful and restful stay.

Breakfast

Guests rave about the breakfast at Grupotel Orient. The food is described as tasty and varied with plenty of options for different diets including vegan and gluten-free. The fresh brewed coffee served at the table is a nice touch appreciated by guests. The breakfast buffet has everything you could want and more with a great selection and quality. The omelets are a standout dish. Overall, guests seem very satisfied with the breakfast and also praise the lunches and dinners. The food is described as rich and with plenty of variety. While some guests note there could be more options, the selection and quality are generally regarded as excellent. The restaurant offers a buffet with different themes each night and even includes local cuisine. There are also positive comments about the friendly staff and good value for the price.

Dinner

The dinner at Grupotel Orient is a highlight of many guests' stays. They praise the "very tasty and varied" food with a "große Auswahl an abwechslungsreicher, frischer Speisen." Some guests especially enjoyed the themed dinner nights, like the "asiatisch" night with an "umfangreiches Sushi-Buffet." Meat sometimes can be a bit tough, but overall the quality is good and the dessert buffet is a particular standout. Breakfast is also praised for its "gute Auswahl" and variety. However, some guests note that the selection could be a bit larger and occasionally dishes were only lukewarm. And while some guests found the dinner schedule to be early or inconvenient, many appreciate the "abwechslungsreiche Essens Buffets" at dinner. A few guests had a less positive experience, finding the "Buffet der Abendessen" to be "nicht sehr gut bestückt" or not up to 4-star level. Overall, though, most guests find the hotel's dining options to be a highlight of their stay.

Rooms

The Grupotel Orient is a great choice when visiting Mallorca with spacious and clean rooms that offer stunning views. The bathrooms are modern and stylishly designed with walk-in showers and impeccable cleanliness. Guests can enjoy comfortable beds, large TVs with many German channels and air conditioning. The hotel is in a great location and the room's air conditioning works perfectly. Despite some noise issues from the bar, the hotel staff was quick to find a solution. Some rooms could be more thoroughly cleaned, but in general, the rooms are well maintained and up to date with plenty of space and a great layout. The hotel is equipped with free wifi, however, it may not be the strongest signal in some rooms. Despite some minor complaints about the beds, the rooms are lovely, decorated with modern furnishings and complete with a mini-fridge.

Beds

If comfortable beds are at the top of your list when booking a hotel, you won't be disappointed with Grupotel Orient. Guests have praised the good beds and mattresses, as well as the spacious rooms with large TVs and comfortable beds. The hotel also offers a regendusche in the bathroom, which is a nice touch. Despite some negative reviews about the beds being uncomfortable and squeaky, these appear to be the exception rather than the rule. Overall, Grupotel Orient is a great choice if you're looking for a hotel with comfy beds and clean rooms.

Cleanliness

Grupotel Orient is a nice and pleasant hotel that has received numerous positive reviews about its cleanliness. Guests have described the hotel as "clean", "sauber", "schoon", "super duper sauber" and "alles sehr sauber". The accommodation and facilities are well maintained and regularly cleaned with guests noting that their rooms were cleaned every day. The staff receives praise for their friendliness and efficiency in maintaining high standards of cleanliness. However, some guests have mentioned that there were minor cleanliness issues, such as dirty dishes and uncleaned surfaces in the spa. Despite these minor issues, most guests have had a positive experience overall and appreciated the consistently clean and modern environment of Grupotel Orient.

Staff

The staff at Grupotel Orient are consistently praised by guests for their friendliness, helpfulness and professionalism. Many guests commented on how welcoming and accommodating the staff were, always ready to assist with any request or query. Some guests noted that some staff members were less friendly than others, particularly in the restaurant or on reception, but overall the staff were seen as a highlight of the hotel. Guests particularly appreciated the multilingual team with several members having great English or even French language skills. The staff were also noted for being personable and treating guests like valued members of the hotel community. The reception desk was open 24/7 and always ready to help and guests also praise the pool bar staff as particularly friendly and attentive. In general, the staff were seen as warm, helpful and efficient.

Spa

Grupotel Orient's spa center has received high praise from guests who have stayed at the hotel. Many have reported being very pleased with the facilities, which include a heated indoor pool, sauna and additional hot tub. Some have mentioned that the spa helped them to truly relax during their stay. While one guest reported that the sauna was temporarily out of order, the overall consensus is that the spa center is top-notch. Unfortunately, a few guests have complained that the spa facilities close early and can be crowded with noisy German guests, making it difficult to use. However, these complaints are in the minority and guests still highly recommend checking out the spa during your stay at Grupotel Orient.

Pool

Grupotel Orient boasts an impressive outdoor pool area with plenty of sun loungers available thanks to the diligent lifeguard. The hotel also features an indoor pool, although it was not in use during one guest's stay due to maintenance work. Some guests commented that the pools could be larger or better maintained, but overall the pools were well-liked. Unfortunately, the outdoor pool closes quite early at 6pm, much to some guests' dismay. Despite some minor issues with pool cleanliness or limited pool hours, guests praised the hotel's pleasant pool atmosphere and proximity to the nearby beach. The hotel also had an outdoor pool bar for refreshments. The menu at breakfast and dinner were also positively reviewed.

Beach

Grupotel Orient offers a prime location in close proximity to a beautiful and quiet beach, only a short 5-10 minute walk away. The hotel is nestled on a hill with a quieter section of the beach just steps away, making for a relaxing atmosphere. Guests can rent beach umbrellas and towels at the reception for added convenience. Despite the peaceful surroundings, the hotel is conveniently located near a bustling promenade with restaurants, bars and supermarkets, providing the perfect balance of relaxation and entertainment. The hotel staff are attentive and friendly, adding to the overall positive experience. While there may be a slight uphill walk back to the hotel after a day at the beach, the overall beach location warrants a stay at Grupotel Orient.

4 Star

Grupotel Orient is a nice modern hotel that deserves its four-star rating. The hotel is perfect for a short stay close to the party scene of Ballermann. The price and value are very good. However, some guests were disappointed with the basic facilities that did not quite meet four-star standards. Some also commented on the lack of attention to detail that they expected from a four-star establishment. There were some issues with cleanliness, such as the green pool and noise disturbance from rowdy guests. Despite the minor concerns, most reviewers enjoyed their stay at Grupotel Orient and found it to be a pleasant vacation spot.

Outdoor Pool

The Grupotel Orient outdoor pool has mixed reviews, but overall guests seem to enjoy it. Some guests noted that the pool is not heated and the water temperature can be chilly at 21 degrees. However, many guests appreciated the spacious pool area with plenty of sun loungers available. Some guests did express frustration with the late opening time of the pool at 10am and early closing at 6pm. The cleanliness of the pool was also a concern for some with a few guests noting dirty or discolored water. Despite these criticisms, many guests found the pool to be enjoyable, peaceful and a highlight of their stay.

Yes, Grupotel Orient has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Grupotel Orient.

No, Grupotel Orient doesn't allow dogs.

No, parking facilities aren't available at Grupotel Orient.

Yes, Grupotel Orient has a gym.

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