Fairmont Mayakoba

Playa del Carmen , , Carretera Federal Cancun - Playa Del Carmen Km 298 (Show on Map)


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Summary of reviewsFairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
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Beachfront Hotel

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Infinity Pool    Rooftop Pool    Children's Pool    Pool Swim Up Bar    Outdoor Pool  


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Accessible Hotel

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5-Star Hotel

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Room Types
Deluxe King Casita with Soaking Tub and Garden View This spacious, air-conditioned room with 2 large double or 1 extra large double bed features floor-to-ceiling windows opening out onto a large terrace or balcony. The spa-style bathroom with bath tub and separate shower includes Miller Harris toiletries, a make-up mirror and a bathrobe and slippers.

Fairmont King Room with Soaking Tub - Garden View This spacious, air-conditioned room is located in a low-rise bamboo building near the main lobby. It features floor-to-ceiling windows opening out onto a large terrace or balcony. It offers views of the pool, water canals or tropical forest. The bathroom with bath tub and separate shower includes Miller Harris toiletries, a make-up mirror and a bathrobe and slippers.

Signature King Casita with Soaking Tub and Lagoon View This spacious, air-conditioned room features floor-to-ceiling windows opening out onto a large terrace or balcony with views over the lagoon. The spa-style bathroom with bath tub and separate shower includes Miller Harris toiletries, a make-up mirror and a bathrobe and slippers.

Signature One-Bedroom King Casita with Sofa Bed and Lagoon View This suite features elegant high-ceilings and a wrap-around balcony overlooking the area's lagoons and canals. It has a large master bedroom and a separate seating area with a sofa bed. The private, four-piece marble bathroom includes a bathtub and a private shower stall. The seating area has a second bathroom. The suites come equipped with a flat-screen TV, a radio and a CD player.

Deluxe Casita with Two Queen Beds and Soaking Tub - Garden View This spacious, air-conditioned room with 2 double beds features floor-to-ceiling windows opening out onto a large terrace or balcony. The spa-style bathroom with bath tub and separate shower includes Miller Harris toiletries, a make-up mirror and a bathrobe and slippers.

Fairmont Queen Room with Two Queen Beds and Soaking Tub - Garden View This simple elegant rooms have generous windows that maximize the natural light and a private terrace or balcony. The spacious bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat-screen TV, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual-line telephones with voicemail.

Signature Casita with Two Queen Beds and Soaking Tub - Lagoon View The Signature Casita Rooms are scattered throughout the tropical forest. Each Casita has a private entrance and offers beautiful vistas of the resort's navigable water canals. The spacious spa-style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat-screen TV, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual-line telephones with voicemail. Connecting rooms available

Beach Area King Suite with Rooftop Pool and Sofa Bed - Butler Service Situated in the private area of the resort in Riviera Maya, just steps from the Caribbean sea, the Beach Area Casita offers exclusive butler service. These rooms feature a spacious marble bathroom with a luxurious soaking tub and a private glassed shower stall. There is a private spacious balcony, a flat-screen TV, Bose wave radio and CD player, as well as three dual-line telephones with voicemail.

Beach Area Casita with Two Queen Beds and Butler Service Situated in the private area of the resort in Riviera Maya, just steps from the Caribbean sea, the Beach Area Casita offers exclusive butler service. These rooms feature a spacious marble bathroom with a luxurious soaking tub and a private glassed shower stall. There is a private spacious balcony, a flat-screen TV, Bose wave radio and CD player, as well as three dual-line telephones with voicemail.

Beach Area King Casita with Butler Service Situated in the private area of the resort in Riviera Maya, just steps from the Caribbean sea, the Beach Area Casita offers exclusive butler service. These rooms feature a spacious marble bathroom with a luxurious soaking tub and a private glassed shower stall. There is a private spacious balcony, a flat-screen TV, Bose wave radio and CD player, as well as three dual-line telephones with voicemail.

Fairmont King Room with Soaking Tub - Panoramic Resort View The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a seating area, a flat-screen TV with cable channels and outdoor furniture. The unit has 1 bed.

Fairmont Queen Room with Two Queen Beds and Bath Tub - Panoramic Resort View The spacious quadruple room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. This quadruple room features a tea and coffee maker, a seating area, a flat-screen TV with cable channels and outdoor furniture. The unit offers 2 beds.

Beach Front Casita with Two Queen Beds and Private stairway to the beach - Butler Service A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious quadruple room. The unit offers 2 beds.

Beach Front Premium Suite wth Infinity Pool and Butler Service Guests will have a special experience as this suite offers a pool with a view. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Bambu King suite with Infinity Pool and Resort View - Butler Service The infinity pool is the standout feature of this suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Coral King Suite with Infinity Pool and Lagoon View - Butler Service The infinity pool is the standout feature of this suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. Featuring outdoor furniture, this suite also features air conditioning, a private entrance and a flat-screen TV with cable channels. The unit offers 1 bed.

Tortuga Presidential King Suite with Infinity Pool and Lagoon View - Butler Service Guests will have a special experience as the suite provides a infinity pool. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. This suite features air conditioning, a private entrance, a flat-screen TV with cable channels and outdoor furniture. The unit has 1 bed.

Camaleon Presidential King Suite with Two Queen Beds and Infinity Pool - On the Beach Guests will have a special experience as this suite features a infinity pool. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as sea views. The unit has 3 beds.

Beach Front King Suite with Infinity Pool and Butler Service This suite provides a pool with a view. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.

Signature Casita Suite with Two Queen Beds and Lagoon View, The suite features air conditioning. The unit has 3 beds.

About Fairmont Mayakoba
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Guest Reviews
9.0
Excellent
Location
The Fairmont Mayakoba has a wonderful location nestled in lush forests and surrounded by nature. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The whole resort is beautifully integrated with nature, including lagoons and golf courses. Although some guests felt that the location was a little far if traveling alone, it's a must to stay there if you are with someone. The beach area is nice, but it's a 20-minute ride away. Overall, guests enjoyed the lovely grounds, the Mayakoba Connection boat tour and the fact that the hotel is connected with Banyan Tree and Rosewood. However, some guests felt that the hotel lacked authentic Mexican charm.

Breakfast
Fairmont Mayakoba's breakfast has received high praise from guests. The buffet breakfast is comprehensive and there are plenty of healthy options with good quality produce and fresh fruit. Guests noted that there is a member of staff on each station making for excellent service. One guest even gave breakfast a "dikke 10" (a perfect score). The only downside mentioned was the high cost for Playa del Carmen. However, the included breakfast at the main restaurant was still of average quality. Despite the occasional mix-up with orders, the vast majority of guests thoroughly enjoyed their breakfast with one describing it as "super completo" and another noting the nice touch of a fresh flower on the table instead of a plastic container. Overall, it seems Fairmont Mayakoba's breakfast is worth getting up early for.

Dinner
If you're looking for a foodie paradise during your stay in Mexico, Fairmont Mayakoba has got you covered! Guests have raved about the hotel's restaurants, giving high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. While some guests felt that some restaurants fell short of expectations, others noted the freshness of the ingredients and the varied options available for lunch and dinner. However, dining options can be limited at times and some guests felt that the prices were a bit steep. Additionally, some guests experienced cold food due to the distance the dishes had to travel from the kitchen.

Overall, the gastronomy has room for improvement according to a few guests, but Swiss enchiladas and delicious burgers were exceptions. Some guests also noted that the service at restaurants fluctuated from excellent to average. Additionally, water is not provided for free at restaurants and guests on all-inclusive plans may find the options limited. In conclusion, Fairmont Mayakoba has great dining options with a variety of restaurants, but improvements can be made to the quality and service in some cases.

Rooms
Welcome to the Fairmont Mayakoba! With its great rooms, excellent hotel service and big, comfortable beds and linens, you're sure to have a fantastic stay. Some rooms may be outdated, but for the most part, they are clean and well-stocked with daily cleaning services to ensure a comfortable stay. Opt for the beach area casitas suite - it is amazing! Although some guests had minor maintenance issues, the hotel quickly resolves any problems. Overall, the facilities are beautiful -- even with some undergoing renovations -- and the rooms are very comfortable. Come stay at the Fairmont Mayakoba for a luxurious vacation!

Cleanliness
Fairmont Mayakoba impresses guests with its impeccable cleanliness. The hotel has a dedicated cleaning crew that ensures the beach always looks fantastic, even with the constant presence of red seaweed. Guests note that the hotel is very clean with nothing in need of repair. Despite some minor areas that could use more attention, the hotel is cleaned every morning and everything is disinfected. Guests appreciate the overall cleanliness and commitment to sanitization with hand sanitizer available everywhere and frequent cleaning throughout the hotel.

Staff
Fairmont Mayakoba boasts a staff that goes above and beyond in terms of being helpful, friendly and professional. Guests have praised their top-notch service with some even singling out certain staff members for their exceptional efforts, such as David the personal concierge and Edy from the beach staff. From disinfecting luggage to escorting guests to their rooms and even spraying plants, the staff truly pays attention to every detail. Despite a few minor hiccups in service, the majority of guests have found the staff to be gracious, attentive and eager to help in any way possible. The quality of service has been consistently high across the resort with exceptions being the slower response times from the concierge and the not-so-great service at the main restaurant. However, most guests have raved about the warmth and kindness of the staff, especially in areas such as the adults-only pool, where Jorge Rios and Miguel Cerro have received special recognition for their outstanding contributions. Overall, Fairmont Mayakoba's staff is a standout feature of the resort, providing a super friendly, family-like atmosphere that guests are sure to appreciate.

Pool
Fairmont Mayakoba offers a luxurious and enjoyable experience for families and couples alike. Guests have raved about the beautiful rooms and the various pools that the hotel has to offer, including the bamboo pool with its exceptional staff. The pristine beach is miles long and has many beach chairs and great food/drinks service. The cleaning crew ensures that the beach always looks fantastic despite the presence of seaweed. Not only that, but guests can also enjoy complimentary paddle boarding, kayaks, biking and a boat tour on the canals with the option to pay for other exciting activities. The hotel features various kinds of pools, including an infinity pool, a children's pool and an outdoor pool for all ages to enjoy. Guests can opt to relax at the adults-only rooftop pool, but it was closed temporarily for renovation during some guests' stays. Although some guests were bothered by the lack of sufficient pools due to ongoing renovations, many enjoyed a pool party during their stay. In general, the pool area is sleek and modern and visitors are sure to enjoy the revamped pool area.

Beach
When it comes to the beach near Fairmont Mayakoba, guests have nothing but positive things to say. The beach is described as beautiful, wide and miles long with crystal clear sea water. Ample beach chairs and excellent food and drink service make for a very comfortable experience. And for golf lovers, the nearby golf course is of high quality. The beach itself is pristine and inviting with not a single strand of seaweed in sight. Guests rave about the amazing ecosystem and the attentive service provided by the staff. While some mention that the beach can get crowded and noisy, overall the reviews are overwhelmingly positive. There are a few negative comments, but they seem to be the exception and not the rule. In general, guests describe the beach as beautiful and deserving of any best photo of white sand beaches.

5 Star
Fairmont Mayakoba is an exceptional hotel with grounds that are truly magical. It's like staying in a five-star Disney world property! You'll have an excellent experience here with staff that is very clean and helpful. Guests have described the hotel as a paradise in the Riviera Maya and one of the best places for family vacations. The facilities and services are exceptional with a super familiar atmosphere. The rooms are comfortable and there are plenty of activities on offer that the whole family will enjoy. Ampliamente recomendable, excelente servicio!

Luxury
Looking for a luxurious getaway? Look no further than Fairmont Mayakoba! With its fantastic property and stunning casitas suite, this place truly feels like a 5-star Disney world property. Guests rave about the impeccable service and beautiful surroundings, making it a top hotel in the world. Luxury abounds at this lujoso and fino hotel with nothing left to be desired. Whether you're looking for a place to relax or explore, Fairmont Mayakoba is the perfect destination. Don't wait, book your stay today and experience the wonder for yourself!


Yes, Fairmont Mayakoba has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Pool Swim Up Bar, Rooftop Pool, Outdoor Pool.

Yes, a spa is available at Fairmont Mayakoba.

Yes, Fairmont Mayakoba welcomes dogs.

Yes, parking facilities are available at Fairmont Mayakoba.

Yes, Fairmont Mayakoba has a gym.
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