Grand Hyatt Playa del Carmen Resort
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Grand Hyatt Playa del Carmen Resort is a highly recommended hotel with exceptional facilities and services that meet 5-star standards. The hotel's location is perfect for exploring nearby tourist sites, restaurants and nightlife. Guests appreciate the stunning location right on the beach with turquoise waters and a beautiful view. The breakfast is delicious and great and the dining options are varied with some standout dishes. The spacious and comfortable rooms are a highlight with breathtaking ocean views. The hotel is modern and clean with excellent room cleaning and service hygiene. The staff is super nice, kind, friendly and courteous, always doing what they can to accommodate guests. The Cenote Spa provides a truly unforgettable experience and the gym is spacious, well-equipped and open 24 hours. The pool area is magnificent, fantastic and beautiful with attentive and helpful personnel on hand to ensure guests have everything they need. The hotel is unique with mega comfortable and well-equipped rooms, providing an exquisitely comfortable experience. Overall, the Grand Hyatt Playa del Carmen Resort is an unprecedented and awesome resort, worth the price and perfect for family vacations.
Show moreRead review summaries for all categories
Categories
Resort with Infinity Pool
Grand Hyatt Playa del Carmen Resort features several infinity pools which blend seamlessly with the blue of the Caribbean Sea, creating a unparalleled sense of infinity for every guest. Sunbeds and daybeds can be found in the pool area, providing guests with a relaxing space to unwind.
Resort Taking Steps Towards Sustainability
Resort near Nightlife Spots
Resort with Swimming Pool
Infinity Pool Panoramic View Pool Pool Lap Lanes Outdoor Pool
Resort with Pool Lap Lanes
Resort with Panoramic View Pool
Room Types
About Grand Hyatt Playa del Carmen Resort
Guest Reviews
The Grand Hyatt Playa del Carmen Resort boasts a stunning location that receives rave reviews from guests. Situated right on the beach with turquoise waters and a beautiful view, the hotel is also in a prime position for exploring downtown Playa del Carmen with its many restaurants, shops and nightlife. Guests appreciate how close the hotel is to the main avenue of Playa del Carmen with easy access to famous Quinta Avenida. Many guests note that the hotel's location is at the heart of Playa del Carmen, making it easy to walk everywhere and providing excellent access to nearby activities like Xplor Xcaret. The location was described as outstanding, top-notch and absolutely stunning, affording guests with an exit to the sea or a first-line location on the beachfront. Overall, the hotel is extremely well located, providing guests with a great spot and a perfect location from which to enjoy all that Playa del Carmen has to offer.
Guests who have stayed at the Grand Hyatt Playa del Carmen Resort have been impressed with the variety and quality of the breakfast at the hotel. With many options made to order, fresh fruit choices and a good selection available, many have described the breakfast as delicious and great. Despite some questioning the cost which they describe as extortionate or overrated, others feel it is worth it, particularly with the location, views and the quality of the food at the restaurant. Although some reviewers felt that there could have been more food and restaurant options available, overall, many agreed that the breakfast was very good and definitely recommended trying at least once during a stay.
The Grand Hyatt Playa del Carmen Resort offers a variety of dining options for its guests. While some guests were disappointed with the high prices of the hotel's restaurants, others had positive experiences at specific venues. La Cocina and The Grill received mixed reviews, while the artichoke soup at one restaurant left something to be desired. Despite the high prices at some locations, guests raved about the Tenderloin Steak at The Grill, calling it one of the best they've ever had. However, some felt that the food options overall were limited in both variety and quality. Despite mixed reviews, the hotel's good kitchen and some standout dishes leave guests with options for a tasty meal on-site.
The Grand Hyatt Playa del Carmen Resort is a stunning and impressive hotel, according to reviews from satisfied guests. The spacious and comfortable rooms are a highlight with guests praising the cleanliness and modern amenities. The ocean views are particularly breathtaking. While some standard rooms were described as basic and small, others were beautifully designed and well-organized. However, some guests mentioned issues with humidity and noise in their rooms. Despite this, the hotel overall is noted as being elegant, relaxed and well-located. The architecture, interior design and balconies were all praised, as well as the friendly and dedicated staff. While some guests found the rooms lacking in certain amenities or uncomfortable, most agree that the Grand Hyatt Playa del Carmen Resort is a beautiful and comfortable place to stay.
The beds at Grand Hyatt Playa del Carmen Resort are a true factory of comfort according to many guest reviews. Visitors raved about the comfortable mattresses with some even rating them as 10/10. The rooms are spacious and equipped with great, comfy beds, making for a perfect night's sleep. Clean and fine beds, along with perfect views, were also mentioned multiple times. The hotel makes sure to offer guests a good night's sleep, even providing extra beds upon request. However, a small number of reviewers found the mattresses and pillows to be less comfortable. Overall, the beds at Grand Hyatt Playa del Carmen Resort are described as very comfortable, facilitating restful nights for visitors.
The Grand Hyatt Playa del Carmen Resort is a modern and clean hotel with excellent room cleaning and service hygiene. Guests enjoyed the beautiful ocean views and the cleanliness of the facilities, including the pool and beach. While some guests had minor issues with room cleanliness or maintenance, they were generally impressed with the hotel's cleanliness and modernity. Some guests noted that housekeeping could be more thorough or timely, but overall the hotel's cleanliness was a positive aspect of their stay.
The Grand Hyatt Playa del Carmen Resort boasts an exceptional staff, as noted by numerous guest reviews. The team is described as super nice, kind, friendly and courteous, always doing what they can to accommodate guests. While there were a few mentions of poorly trained or insufficient staff, the overwhelming majority of reviews raved about the helpful and well-trained team. Several specific individuals were highlighted for going above and beyond, such as Hector, Notorio, Romel, Marcela and Agustina. Guests noted the quick and efficient service provided, as well as the friendliness and welcoming nature of the staff. All-inclusive room service was excellent and the top-notch service in the restaurants received high praise. Anything needed by guests was attended to with courtesy, attentiveness and efficiency. The staff is a true stand-out feature of the Grand Hyatt Playa del Carmen Resort.
The Grand Hyatt Playa del Carmen Resort's spa has received high praise from guests for its magical atmosphere and exceptional services. The Cenote Spa provides a truly unforgettable experience, although at an extra cost, starting from $35 per day. Some guests thought it was a bit expensive with a massage costing up to $180, but others found the spa to be worth the money. Despite these extra costs, guests unanimously agreed that the spa is definitely a must-try and some even rated it as 10/10. So, if you're looking for a luxurious and rejuvenating retreat during your stay at the Grand Hyatt Playa del Carmen Resort, their spa is undoubtedly an excellent choice!
The gym at Grand Hyatt Playa del Carmen Resort has received high praise from guests with phrases such as "amazingly well-equipped fitness studio" and "10/10 gym." The gym is described as spacious, well-equipped and open 24 hours. One guest even used the phrase "fitness and game place." Despite some negative feedback, it seems that the gym is popular among guests who are looking to keep up their fitness routine while on vacation.
If you're looking for a luxurious pool experience, Grand Hyatt Playa del Carmen Resort has got you covered. The hotel boasts several stunning pools, including an adult-only pool for a peaceful swim. While some guests have noted that the pools can get crowded, there always seems to be enough lounge chairs available for everyone. And if you're feeling fancy, you can even splurge on a Bali bed. The infinity pools are particularly noteworthy, offering breathtaking views of the ocean. However, guests have commented that the pools can be cold, especially in the winter when there is no heating. If you're looking for a quieter spot to relax, the beautiful beach is just steps away. The pool area is also well-staffed with attentive and helpful personnel on hand to ensure you have everything you need. And if you get hungry or thirsty, you won't have to go far – the hotel offers excellent food and drinks by the pool. The only downside is that the day club music can sometimes be too loud and the beach inaccessible due to seaweed. Nevertheless, guests have generally raved about the pools, describing them as "magnificent," "fantastic," and "beautiful."
The Grand Hyatt Playa del Carmen Resort boasts a beautiful beach with turquoise waters that guests appreciated. It is in a great location, right on the beachfront and provides a fantastic backdrop for soaking up some sun or enjoying the infinity pools. The beach and pool areas are busy, but some guests say they have excellent service on the clean beach. Unfortunately, some guests complained that the beach is small and plagued by seaweed, making it inaccessible and smelly. However, others found the beach front incredible and nearly private. Despite mixed reviews, the location on the beach is still considered fantastic by many guests.
The Grand Hyatt Playa del Carmen Resort offers a great location close to the vibrant 5th Avenue and all its nightlife spots. For those looking to party with friends, the club next door provides a lively option, although it can get loud at times. However, for those looking to relax and unwind in the room, the nearby beach club's music can be overwhelming during the day. Nevertheless, the hotel's location is highly convenient, as it is situated close to many tourist attractions, excellent restaurants and buzzing nightlife.
The Grand Hyatt Playa del Carmen Resort offers a sublime and exceptional vacation experience. The hotel is equipped with excellent facilities and services that meet 5-star standards. Guests had an exquisito and unforgettable stay, commenting on the exceptional attention to detail and amazing staff. The location is perfect for exploring nearby tourist sites, restaurants and nightlife. The hotel boasts splendid rooms with comfortable beds and great views, as well as excellent breakfast and dining options. Guests can enjoy the fantastic pools with breathtaking views of the sea. The only downside mentioned by a few guests was the limited space on the beach. Overall, the Grand Hyatt Playa del Carmen Resort is an unprecedented and awesome resort, worth the price and perfect for family vacations.
Guests have heaped praise on the outdoor pool area of the Grand Hyatt Playa del Carmen Resort. The beautiful pool is situated right on the beach and provides endless opportunities for relaxation and fun in the sun. Multiple interconnected pools offer something for every taste and there are plenty of sun loungers surrounding the pool area. Though some found the water a bit chilly, many others loved the refreshing dip. One guest noted the infinity pool, while another highlighted the nice swimming pool area. Though some found the pool area crowded, most guests found the area to be perfect for lounging and enjoying the great weather. The beach is also a highlight, being described as "très agréable" by one guest.
If you're looking for a truly luxurious stay in Playa del Carmen, the Grand Hyatt Playa del Carmen Resort is an outstanding choice. The hotel's impressive architecture is both interesting and practical with a design and minimalist aesthetic that is truly unique. The interior is decorated with incredible taste, providing an exquisitely comfortable experience. Despite being in the heart of Playa del Carmen, the hotel maintains a relaxed atmosphere, perfect for a relaxing holiday. The rooms are mega comfortable and equipped with everything you need for a relaxed stay. While the hotel is expensive, it's well worth the cost for a truly grandiose experience. The hotel is unique with zeer groot en luxueus uitgerust rooms. A few guests have mentioned that it didn't quite measure up to a 5-star hotel in terms of amenities, but overall, the hotel is absolutely splendid and a great representation of what you'd expect from the Hyatt chain. If you want to experience a truly luxurious stay in Playa del Carmen, don't miss out on the Grand Hyatt Playa del Carmen Resort.
Yes, Grand Hyatt Playa del Carmen Resort has pool(s) that belong to one or more of the following categories: Infinity Pool, Pool Lap Lanes, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Grand Hyatt Playa del Carmen Resort.
Yes, Grand Hyatt Playa del Carmen Resort welcomes dogs.
Yes, parking facilities are available at Grand Hyatt Playa del Carmen Resort.
Yes, Grand Hyatt Playa del Carmen Resort has a gym.
