Royal Hideaway Playacar All-Inclusive Adults Only Resort

Playa del Carmen , , Lote Hotelero 6, Manzana 6 Fracc. Playacar (Show on Map)
8.3
Very Good


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Summary of reviewsThe Royal Hideaway Playacar All-Inclusive Adults Only Resort is a luxurious paradise with well-maintained grounds and fantastic staff. Guests have raved about the incredible location and perfect getaway feel with many already planning their next visit and recommending the resort to others. While some have noted that the lighting in the restaurants could use improvement, the personal service is exceptional and highly recommended. Though the food and facilities didn't always meet 5 star expectations, this is an excellent hotel for a quiet and beautiful vacation.
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Resort for Adults Only
Royal Hideaway Playacar is a luxurious beachfront resort for adult guests only, providing comfortable and elegant accommodation, as well as a relaxing atmosphere that allows every guest to rest and unwind, away from the problems and anxieties of everyday life. In order to maintain this tranquil and romantic environment, the resort cannot accommodate children of any age.

Resort with All Inclusive Packages

Luxury Resort

Resort near Golf Courses

Beachfront Resort

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Spa

Romantic Resort

Resort near Nightlife Spots

Resort with Swimming Pool

Infinity Pool    Outdoor Pool  


Business Resort

Accessible Resort

Resort with Gym

Resort with Tennis Courts

5-Star Resort

Resort with Infinity Pool

Resort with Outdoor Pool

Room Types
Luxury Double or Twin Room These elegantly decorated rooms have extra-large beds and a terrace. These rooms are 50 m² /527.43 sq ft, elegantly decorated with a King size bed or 2 Queen Size beds and feature a balcony or terrace. Furnished in mahogany, they have a complete bathroom with a shower and hot tub, complimentary toiletries, as well as endless exclusive details to cover all your needs, including cable TV with LED screen, coffee maker, minibar, docking station for iPods and iPhones and Wi-Fi, amongst others.

Luxury Royal View Relax in these elegant rooms with terrace and garden views. The 528 ft2 Royal View offer direct views to the wonderful gardens. They are elegantly decorated and have a King bed or two Queen beds. All the rooms have a balcony or terrace. Feature mahogany furniture, full bathroom with shower and whirlpool tub, bathroom amenities, and exclusive details complement the space.

Luxury Relax Pool Enjoy these peaceful and elegant rooms close to the relaxation pools. The outstanding feature of our 50 m²/527.43 sq ft Luxury Relax Pool rooms is their proximity to our wonderful relaxation pools, where you can enjoy an atmosphere of total peace and tranquillity just a few steps away. Some of these rooms have a balcony, in addition to being equipped with one king size or two queen size beds. In addition to their mahogany furniture, they have a fully-equipped bathroom with shower and a hot tub, exclusive amenities and other details to ensure an unforgettable visit, such as cable TV, LED screen, minibar, dock stations for iPods and iPhones and Wifi, among others.

Guest Reviews
8.3
Very Good
Location
If you're looking for an adults-only resort with a great beach, stunning ocean views and beautiful landscape, the Royal Hideaway Playacar is the perfect destination. Located in the safe and quiet neighborhood of Playacar, this resort offers the perfect getaway from chaotic 5th Avenue. The architecture and grounds of the resort are beautiful and there are plenty of opportunities to see wildlife on the property. Guests can easily access the beach from the main pool deck and enjoy the peaceful atmosphere without any music. The location of the resort is also very convenient with many great breakfast restaurants nearby and just a 7-minute taxi ride to the city center where there are plenty of restaurants. Overall, the Royal Hideaway Playacar offers an excellent location and is perfect for those looking for a quiet and beautiful vacation spot.

Breakfast
The breakfast at the Royal Hideaway Playacar All-Inclusive Adults Only Resort has received great reviews from guests. The buffet offers a wide choice of options and the food is excellent with tasty and inventive choices. Many guests also praised the full restaurant service and the spectacular food at the other eateries. The location, sea views, rooms, grounds and staff also received high praise from guests. However, some felt that the breakfast needs improvement with limited variety. Despite this, many enjoyed eating breakfast from the buffet while admiring the beautiful view of the sea, making for a memorable experience. Overall, the high-quality food and full-service restaurant make for some of the best breakfasts guests have had in hotels.

Dinner
The dinner experience at Royal Hideaway Playacar All-Inclusive Adults Only Resort offers a variety of options to satisfy everyone's taste buds. With five different a la carte options ranging from local Mexican cuisine to Asian dishes, all restaurants exceeded the guests' expectations. Though some entrees were hit or miss, the top-quality food, service and atmosphere made for an amazing dinner. However, the restaurant booking system was tricky, causing some stress when reservations were overbooked or not communicated properly. Despite the policy of needing reservations and limited availability, each restaurant offered something new to explore every evening. Overall, the food was amazing and there was no need to search for outside options. With the exception of the Italian and Mediterranean restaurants, all the restaurants had something enjoyable to offer. Though there were some issues with inflexibility and limited capacity, the unique dining experience with full restaurant service made for a fun and delicious vacation.

Rooms
The Royal Hideaway Playacar All-Inclusive Adults Only Resort boasts of clean, well-maintained and luxurious rooms that are spacious and comfortable with lovely colonial style design. Most guests rave about the beautiful grounds and top-tier facilities as well. However, some reviewers mentioned issues with missing amenities, defective lighting and showers not working, while a few experienced noisy air conditioning or neighbors in their rooms. Nonetheless, the attentive and friendly staff are always quick to address any concerns and provide room service that is included in the all-inclusive package. Overall, the hotel offers an exceptional experience for adult guests seeking a relaxing vacation.

Beds
During my stay at Royal Hideaway Playacar All-Inclusive Adults Only Resort, I found the beds to be a mixed bag. Some guests mentioned issues with uncomfortable and old mattresses, but personally, I found my bed to be fantastic and very comfortable. The rooms themselves were spacious and clean with some even describing them as very spacious and comfortable. Unfortunately, some guests did experience issues with worn out mattresses, which negatively impacted their sleep. However, other guests praised the excellence of the beds. One downside was that some guests reported difficulties finding a pool bed, as they were often reserved early in the morning. Furthermore, there seemed to be a shortage of sunbeds both by the pool and on the beach. Despite this minor issue, I found the room to be very comfortable and would recommend it to anyone in search of a relaxing stay.

Cleanliness
The Royal Hideaway Playacar All-Inclusive Adults Only Resort is a must-visit for those looking for a clean and well-maintained hotel. Guests rave about the relatively clean rooms and impeccable grounds that are filled with natural wildlife. The beach amenities are great with easy access to chairs and wide open beaches. The commitment to health and safety is evident with masks worn inside and out and Covid tests available on site. Guests also appreciate the quality cleaning and hygiene measures taken during the pandemic. The resort is gorgeous, well-maintained and truly peaceful, making it the perfect destination for those in search of comfort and cleanliness. Although some guests note minor issues, like the occasional mosquito due to surrounding vegetation or slow service, the overall cleanliness of the hotel and its facilities is top-notch. Overall, it's a hotel that delivers a good experience, high-quality cleaning, comfort and hygiene.

Staff
The staff of the Royal Hideaway Playacar All-Inclusive Adults Only Resort have been described as very polite, friendly, attentive and incredible by guests who have stayed at the hotel. There are concierges for every building in the property who do a fantastic job of getting guests booked for activities. The wait staff was beyond excellent and always spontaneously asking if anything is needed. Some notable staff members such as Ricky the concierge, Iliana and Juliana of the spa and Luis Nieto and his team of waiters and bartenders have been mentioned in reviews as exceptional employees who made guests' experiences more enjoyable. However, there were some complaints about poor service and unfriendly staff members such as Nuria from Front office. Despite this, many guests felt that the staff made their stay memorable and comfortable.

Pool
The Royal Hideaway Playacar All-Inclusive Adults Only Resort boasts a variety of pool options, from a large lap pool to several "hidden" pools for relaxation away from the crowds. Guests can enjoy the main pool area with ocean views, but some note that the best pool chairs are reserved with towels early on. The infinity pool is a standout feature, offering a beautiful and relaxing atmosphere. The pool service is generally good, although some complain about a lack of wait staff by the pool and beach. The pool music could use improvement, but there are still plenty of fun activities organized by the staff throughout the day. The overall grounds are beautiful and well-maintained, but some facilities require maintenance. While there are some complaints about chair reservations, overall the pool area provides a fun and relaxing experience for guests.

Beach
The Royal Hideaway Playacar All-Inclusive Adults Only Resort is a stunning destination that fulfills Caribbean dreams in every aspect. Guests have nothing but positive things to say about the beach nearby, describing it as beautiful, wonderful and awesome. The crystal clear and tranquil water is perfect for swimming and lounging and the beach itself is wide and clean with natural shade from the palms. Visitors appreciate the beach's proximity to the main pool deck, making it easily accessible. Many guests love the beautifully manicured grounds and plentiful palm trees that provide a sense of paradise. The best feature of the resort, according to guests, is the beach, which is vast and stunningly beautiful. However, some visitors noted that there were large blocks of seaweed along the waterline, which detracted from the experience. Despite the seaweed, guests described the beach as either nice or clean with some noting that the hotel staff do their best to clean it. Some reviewers mentioned a few vendors selling goods along the beach, but this did not detract from the beach's overall charm. Overall, visitors highly recommend the Royal Hideaway Playacar All-Inclusive Adults Only Resort for its fantastic location, stunning beach, amazing food, premium alcohol, lovely accommodations and helpful staff.

Nightlife
If you're looking for a lively nightlife during your stay at the Royal Hideaway Playacar All-Inclusive Adults Only Resort, you may be disappointed. Some guests noted that the entertainment options were limited and could use more variety with rare evening programs and no nightclubs on the resort. However, the hotel is focused on providing a relaxing atmosphere without music and a low-key nightlife, which may be suitable for those looking to unwind. Some guests also commented on the limited food options and poor tour options provided by Barcelo. Additionally, some guests who stayed over New Year's Eve noted that there were few events happening in the resort, in contrast to the neighboring hotels which organized large-scale celebrations. Despite these drawbacks, some guests found the evening programs to be enjoyable, although they were relatively short due to COVID-19 restrictions. Overall, if you're looking for a hotel with a bustling nightlife scene, the Royal Hideaway Playacar All-Inclusive Adults Only Resort may not be the best fit.

5 Star
The Royal Hideaway Playacar All-Inclusive Adults Only Resort is truly one of the best all-inclusive resorts out there. Guests cannot stop raving about the incredible location and perfect getaway feel of the resort. The grounds are well-maintained and the staff is fantastic. Guests have reported feeling like they are in a luxurious paradise while staying at this hotel of great category. Many have even stated that they are already planning on coming back and recommending the resort to their friends and family. However, some guests have noted that the lighting in the restaurants is too bright and does not match the ambient and luxury experience expected from a 5 star resort. While the food and facilities did not always meet the 5 star expectations, the personal service was exceptional and highly recommended. Overall, the Royal Hideaway Playacar All-Inclusive Adults Only Resort is an excellent hotel for a quiet and beautiful vacation.

Adult Only
If you're looking for an all-inclusive adult-only experience, the Royal Hideaway Playacar All-Inclusive Adults Only Resort is the perfect place to stay. Guests have raved about this resort, calling it the best all-inclusive they've ever stayed at. One of the highlights of this resort is that there are no children, providing an environment for a relaxing and peaceful vacation. Located in a perfect spot, guests have enjoyed the tranquility of the hotel and unbeatable service. Although there were a few negative experiences reported, most guests were impressed with the attentive staff around the pool. Overall, this resort is highly recommended for any adults looking for a quiet and luxurious vacation.

All-Inclusive Packages
The Royal Hideaway Playacar All-Inclusive Adults Only Resort offers a truly exceptional all-inclusive experience. Despite its small size, the resort has everything you need, including great food – a rarity at many all-inclusive venues. This resort is truly one of the best all-inclusive properties around with a fantastic location, gorgeous sea and garden views and top-notch staff. Water sports activities are included and the resort has an amazing all-inclusive drink selection with a wide variety of cocktails to choose from. The room service is a great perk, included as part of the all-inclusive package and available all day. However, the restaurant booking system needs improvement. Though some guests found fault in the food quality, it is important to note that the resort offers full restaurant service, not just typical all-inclusive buffets. All in all, this resort's all-inclusive package is truly comprehensive with everything covered and so much more superior to other all-inclusive resorts in the area. Just be aware that the restaurant booking system is a bit cumbersome and the portions and quality of some dishes can be a bit lacking.

Luxury
The Royal Hideaway Playacar All-Inclusive Adults Only Resort is the epitome of luxury. The entrance and lobby are simply spectacular, exuding elegance and character. Despite a few minor complaints about the lighting in the restaurants, the overall experience is truly luxurious. The upscale resort boasts beautiful facilities and the rooms are pristine and equipped with all the comforts of home. Even though a few reviewers did not feel that the food and facilities lived up to their expectations of a 5-star resort, the majority of guests agree that this is a top-tier, classy hotel where you can indulge in a truly luxurious getaway. From the ambiance to the amenities, this is a five-star resort that screams upscale, chic and elegant.


Yes, Royal Hideaway Playacar All-Inclusive Adults Only Resort has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool.

Yes, a spa is available at Royal Hideaway Playacar All-Inclusive Adults Only Resort.

No, Royal Hideaway Playacar All-Inclusive Adults Only Resort doesn't allow dogs.

No, parking facilities aren't available at Royal Hideaway Playacar All-Inclusive Adults Only Resort.

Yes, Royal Hideaway Playacar All-Inclusive Adults Only Resort has a gym.

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