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Summary of reviewsAxel Beach Maspalomas - Adults Only receives high acclaim for its prime location, situated centrally in Playa del Ingles and within a short stroll to the vibrant Yumbo Center. Guests appreciate its convenience to nightlife, local attractions and easy access to public transportation, balancing relaxation and active social experiences. The spacious apartments, well-maintained facilities such as the large swimming pool and exceptional service from staff, particularly Carmen, add to the overall appeal.
The breakfast experience is another highlight, praised for its variety, freshness and pleasant poolside setting. Recommendations for improvement focus on adding more plant-based options and better hot dish preparation. The high quality of the breakfast service with mentions of staff members like Raico and Carmelo, stands out despite some critiques.
Room reviews are generally positive with commendations for their size, cleanliness and comfortable beds. The views from the balconies and the daily housekeeping are favorably noted. While some decor aspects and occasional maintenance issues are pointed out, the rooms still provide a comfortable stay.
The hotel's cleanliness receives consistent praise across all areas, including the gym, pool and spa. Housekeeping is noted for being thorough and reliable, contributing to the hotel's well-maintained appearance. Though some minor issues are mentioned, the overall cleanliness adds to a welcoming atmosphere.
Staff interactions are frequently lauded with adjectives like "amazing" and "kind" used to describe their service. Specific mention of employees such as Kevin, Carmen and Alvaro underscores the team's friendly and attentive approach, making guests feel at home and enhancing their stay.
The gym is well-equipped and suits various workout needs, open 24 hours for added convenience. Suggestions include additional equipment and hydration facilities, yet the gym remains highly regarded by guests.
The pool area is another major attraction, known for its cleanliness, ample loungers and aesthetic appeal. The comfortable and inviting atmosphere, enhanced by music and a well-stocked bar, makes it a favorite spot for relaxation. Minor issues like unheated water and occasional bar service disruptions are noted but do not significantly detract from guests' enjoyment.
Beds are often praised for their comfort, though some guests report issues with firmness and mattress quality. The varied feedback indicates a mostly positive reception with many guests highlighting the beds as a key part of their comfortable stay.
The adults-only policy is well-received, promoting an atmosphere of freedom and inclusivity. The hotel is particularly noted for being gay-centered and heterofriendly. Despite some areas needing renovation and minor technological limitations, the welcoming and adult-centric environment makes Axel Beach Maspalomas a preferred choice for many looking for a child-free, relaxed and inclusive getaway. Show more
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Hotel for Adults Only
With spacious and comfortable apartments and a relaxing and friendly atmosphere, AxelBeach Maspalomas is the prime destination for members of the LGBTQ community, as well as for heterosexual people. Due to its nature, the hotel is mostly ideal for adults only and couples, offering them the opportunity to relax and enjoy romantic time together, as well as socialise and participate in various events and entertainment options that the hotel organises.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
3-Star Hotel
Hotel with Outdoor Pool
Room Types
One-Bedroom Apartment (2 Adults)This apartment has attractive, contemporary décor, and includes air conditioning, free Wi-Fi and a comfortable living area with a sofa and flat-screen satellite TV.
The kitchenette includes a fridge, microwave, toaster, coffee maker and microwave. There is also a dining area.
There is a double or twin bedroom.
Apartment with Garden ViewLooking onto the pool, this apartment has attractive, contemporary décor, and includes air conditioning, free Wi-Fi and a comfortable living area with a sofa and flat-screen satellite TV.
The kitchenette includes a fridge, toaster, coffee maker and microwave. There is also a dining area.
There is a double or twin bedroom.
Apartment with Garden ViewThis apartment boasts a living-dining area with a sofa bed and a flat-screen TV. Apartments offer view of the main avenue.
One-Bedroom Apartment (3 Adults)Offering pool views, this apartment boasts a living-dining area with a sofa bed and a flat-screen TV.
One-Bedroom Apartment with Pool View (2 Adults)The apartment has pool views. The unit has 2 beds.
One-Bedroom Apartment with Pool View (3 Adults)The apartment features pool views. The unit offers 2 beds.
Guest Reviews
Location
Axel Beach Maspalomas - Adults Only boasts a prime location, lauded by guests for its proximity to key attractions and amenities. Nestled centrally in Playa del Ingles, it’s just a short walk to the vibrant Yumbo Center, making it ideal for nightlife enthusiasts and those looking to explore local bars and restaurants. Guests appreciate the convenience of being near both the beach and bustling party areas, providing a balanced environment for both rest and entertainment. Additionally, the hotel is well-placed for easy access to public transportation, an important feature for those planning to explore Gran Canaria further.
The hotel's location is practical for a variety of activities, whether one wants to enjoy the nearby dunes, shop, dine or quickly find a taxi. Visitors frequently mention the central and quiet nature of the setting, which allows for both relaxation and vibrant social experiences. Cleanliness and friendly staff also contribute positively to the overall experience with specific shoutouts to Carmen for her exceptional service. The spacious apartments with views of palm trees and the sea, coupled with well-maintained facilities like a large swimming pool and bar area, add to the property's appeal.
In summary, Axel Beach Maspalomas offers a remarkable combination of an excellent location, good facilities and attentive service, making it a compelling choice for adult travelers seeking to experience the best of Gran Canaria's nightlife and natural beauty.
Breakfast
The breakfast experience at Axel Beach Maspalomas - Adults Only generally receives high praise from guests for its freshness, variety and service quality. Many reviews highlight the ample and diverse selection, featuring items such as sweets, savory dishes, ham, cheese, eggs and a range of beverages, ensuring that there is something for everyone. Notable mentions go to staff members like Raico and Carmelo for their friendly and professional service, enhancing the overall breakfast experience.
Guests appreciate the pleasant ambiance of having breakfast by the pool and the inclusion of special treats like Cava. Several reviewers emphasize the consistently positive and helpful attitude of the breakfast staff, contributing significantly to their satisfaction.
However, some guests note that the breakfast can become repetitive and express concerns about the limited options for plant-based diets and the cost-performance ratio. Criticisms also include comments on the dryness of some hot options and the perception that the breakfast is overpriced. Despite these few negative remarks, the overall sentiment remains largely positive with many guests enjoying what they describe as an awesome and royal feast to start their day.
Rooms
Axel Beach Maspalomas – Adults Only features spacious and well-equipped rooms that guests appreciate for their size and cleanliness. Many visitors praise the comfortable beds and the convenience of amenities within the rooms. The views from the balconies, overlooking either the pool or the sea, are a highlight for many, adding an extra touch to their stay.
The rooms are generally kept clean with daily housekeeping and the friendly and helpful reception staff enhance the overall experience. Since the last visit over five years ago, some rooms have undergone refurbishment, adding a fresh and inviting look. However, there are signs of wear and tear with some guests pointing out that the decor and lighting can feel cold and unwelcoming. The decor is often described as dated and some rooms have specific issues like poor lighting, lack of hand soap or a faint smell of tobacco.
While some rooms needed more cleaning upon arrival, they were rectified promptly. Despite some aesthetic deficiencies, the rooms are comfortable and functionally meet guest needs. Overall, the spaciousness and cleanliness of the rooms, paired with great location and beautiful views, contribute positively to guest experiences even though a refresh in decor and furniture would further elevate the stay.
Beds
Axel Beach Maspalomas - Adults Only has received varied feedback regarding its beds with a significant number of guests praising the comfort and spaciousness. Phrases such as "very comfortable bed," "super comfortable," and "the most comfortable I think I’ve ever slept on" highlight that many visitors had positive sleeping experiences. The beds are often noted as wide, adding an extra element of luxury to the stay. Additionally, the high quality of the bedding itself has been positively reviewed.
However, not all remarks are favorable. Some guests found the mattresses uncomfortably hard, experiencing issues such as being able to feel the springs, beds causing back pain and even a dip in the mattress. A few reviews mentioned the bedding quality needing attention, indicating that while many found the comfort levels acceptable or even excellent, others felt improvements were necessary.
Overall, while there seems to be some inconsistency, there is a considerable portion of guests who find the beds at Axel Beach Maspalomas to be a highlight of their stay.
Cleanliness
Axel Beach Maspalomas - Adults Only impresses with its strong emphasis on cleanliness, which guests frequently commend. The rooms and facilities, including the gym, pool and spa areas, are noted for being exceptionally clean and well-maintained. The housekeeping team receives high praise for their thorough and consistent work, ensuring rooms are cleaned daily and kept in impeccable condition. Despite some isolated feedback on minor issues like the bathroom grout and occasional issues at check-in, the overall cleanliness and tidiness of the hotel are highly appreciated. The attentive and friendly staff further enhance the experience, contributing to a welcoming atmosphere throughout the hotel. While some find the sheets and towels could be of better quality, the commitment to cleanliness and comfort remains a clear strong point of the hotel.
Staff
The staff at Axel Beach Maspalomas - Adults Only receive high praise from guests for their exceptional service and friendliness. Words like "amazing," "kind," and "helpful" are frequently used to describe their interactions. Notable mentions include stand-out employees such as Kevin, who is repeatedly highlighted for his generous and helpful nature, Carmen for her charm and efficiency and Alvaro, along with several others, for making guests feel warmly welcomed. The reception team is particularly appreciated for their attentiveness and professionalism with almost unanimous feedback on their delightfully welcoming and accommodating demeanor. The overall treatment by staff is described as fabulous with particular emphasis on their ability to make guests feel at home from the moment they arrive. The atmosphere created by the staff is friendly and relaxed, contributing significantly to the positive experience of staying at the hotel.
Gym
Axel Beach Maspalomas - Adults Only boasts a well-equipped gym that generally meets and even exceeds guest expectations. Many visitors note the gym as being incredible and outstanding with excellent and top-notch equipment. It's described by some as large and detailed, offering good fitness options that cater to various workout routines. Furthermore, the 24-hour availability of the gym is appreciated by those who like to maintain their fitness regimen at any hour.
While the majority of reviews convey satisfaction with the gym being labeled as very good to great, there are occasional mentions of simplicity and suggestions for additional equipment to enhance the experience further. A minor downside highlighted by a few is the lack of hydration facilities within the gym. Despite this, the overall sentiment is positive, indicating that the gym at Axel Beach Maspalomas is a commendable facility for fitness enthusiasts.
Pool
Axel Beach Maspalomas - Adults Only has garnered quite a positive buzz regarding its pool area among guests. The pool stands out as a major attraction of the hotel, praised for its cleanliness, spaciousness and ample supply of loungers, making it an ideal spot for relaxation. The beautiful design, complemented by a meticulously maintained garden, adds to the aesthetic appeal and tranquility of the setting. Guests appreciate the comfortable and inviting atmosphere, enhanced by background music and a well-stocked bar offering excellent food and cocktails.
The pool area is described as superb for relaxing with a pleasant ambiance perfect for soaking up the sun and listening to music. The overall atmosphere is simply great, further bolstered by warm and friendly staff who are noted for their exceptional hospitality. The presence of a sauna and steam room, although small, adds additional relaxation options.
A couple of drawbacks mentioned include the pool not being heated, which can make the water very cold and occasional issues with poolside bar facilities being closed or in need of repair. Despite these minor issues, the pool remains a highlight of the hotel, loved by guests for its beautiful design, comfort and the enjoyable experience it offers.
Adult Only
Axel Beach Maspalomas - Adults Only is a uniquely designed hotel catering specifically to adults, creating an environment free of children which many find to be a dream come true. Located advantageously, this hotel prides itself on being gay-centered and heterofriendly, which appeals to many seeking a non-judgmental and inclusive atmosphere. The concept of an adults-only experience is highly appreciated, offering a sense of freedom and relaxation. However, it's important for potential guests to set their expectations correctly, as the hotel explicitly aims at a gay audience. The property does have its downsides, such as being somewhat outdated and needing renovations, along with ineffective Wi-Fi and a shortage of USB ports. Despite these minor setbacks, it remains an excellent choice for those seeking a welcoming, adults-only environment.
Yes, Axel Beach Maspalomas - Adults Only has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Axel Beach Maspalomas - Adults Only.
No, Axel Beach Maspalomas - Adults Only doesn't allow dogs.
No, parking facilities aren't available at Axel Beach Maspalomas - Adults Only.
Yes, Axel Beach Maspalomas - Adults Only has a gym.