Playa del Ingles, Avenida de Tirajana, 1427.751551,-15.577025(Show on Map)
7.0
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
BLUESEA Rey Carlos receives high praise for its prime location in Maspalomas with many guests highlighting its proximity to key attractions such as the Maspalomas dunes, Playa del Inglés and shopping centers like Yumbo and Cita. Public transportation access is convenient with a bus stop right in front of the hotel. This advantageous setting makes BLUESEA Rey Carlos a practical and valuable choice for travelers looking to explore the island easily.
However, the reviews for the hotel’s breakfast and dinner offerings are mixed. While breakfast service is commended for friendly staff and a varied buffet, some guests felt the quality and variety could be improved, especially over longer stays. Dinner experiences similarly show a blend of appreciation for certain dishes and efficient service but are often criticized for lack of diversity and repetition. The necessity of paying separately for drinks, including water, during dinner was another downside noted by some guests.
The rooms at BLUESEA Rey Carlos tend to be spacious with guests appreciating the size and the occasional inclusion of a kitchenette. Newly renovated rooms receive positive feedback for being clean and modern. Yet, several rooms are described as dated with issues such as faulty air conditioning, worn-out furniture and sometimes inadequate cleanliness detracting from the overall comfort. Despite these issues, the hotel remains popular for longer stays thanks to the room sizes and the potential for upgrades.
In terms of cleanliness, the reviews are varied. While many commend the hotel for its cleanliness, particularly in common areas and around the pool, there are frequent complaints regarding inconsistent room cleaning services and issues like dirty floors and neglected bathrooms. Some guests encountered pests and found the cleanliness of some amenities lacking, indicating a need for improvement in housekeeping standards.
The staff at BLUESEA Rey Carlos are consistently highlighted for their friendliness, professionalism and helpfulness. Names like Pedro, Marianna and Maria receive special mentions for their exceptional service. Although there are occasional critiques about disorganization and lack of responsiveness, the overall consensus is that the staff significantly enhance the guest experience with their positive interactions.
The hotel's free WiFi service is appreciated in the common areas but is less reliable in private rooms, causing inconvenience for some guests who had to visit reception for better connectivity.
One of the standout features of BLUESEA Rey Carlos is its pool area, praised for being well-maintained, clean and equipped with ample sun loungers. The heated pool and daily cleaning schedule contribute to a relaxing atmosphere enjoyed by many guests. However, the pool can sometimes feel smaller than expected and a few guests noted discomfort with chlorine levels or chilliness in cooler months.
The hotel's proximity to the beach is another significant advantage with the famous Sahara Maspalomas sand dunes and Maspalomas beach easily accessible within a 10-15 minute walk. This convenient location enhances the overall holiday experience for guests, allowing for easy beach access and nearby dining options.
Families find BLUESEA Rey Carlos particularly accommodating with a calm and safe atmosphere ideal for vacations with children. The hotel's proximity to amenities and key attractions, friendly staff and accessible pool suitable for kids contribute to a positive family-friendly environment. Despite some noise complaints, the hotel provides a welcoming space for family outings and quality time together.
However, guest experiences with the beds are largely negative with many describing the mattresses as old and uncomfortable. Issues with squeaky beds, too hard or too soft mattresses and thin pillows indicate that improvements in bed quality could greatly enhance guest comfort.
Overall, BLUESEA Rey Carlos offers a blend of advantages and areas needing attention. Its excellent location, friendly staff and family-friendly atmosphere stand out positively, while rooms, dining experiences and certain amenities like WiFi and beds indicate opportunities for improvement to meet guest expectations fully.
Categories
Golf
Located on Avenida de Tirajana, providing reasonable access towards the Maspalomas Golf Course compared to hotels further east.
Dog Friendly
This hotel is listed as pet-friendly. Its amenities and services make it suitable for guests with dogs.
3 Star
A centrally located hotel offering easy access to the beach and local amenities. It provides comfortable accommodations and a range of facilities for a pleasant stay.
Children's Pool
The hotel features a children's pool which is heated throughout the year, allowing for comfortable swimming regardless of the season.
Heated Pool
This hotel is listed as having a heated pool.
Beach
Family
Pool
Heated Pool
Children's Pool
Outdoor Pool
Outdoor Pool
Honeymoon
Accessible
Room Types
One-Bedroom ApartmentBoasting a balcony with pool views, this apartment also offers a safe deposit box and a TV. The unit has 3 beds.
Superior One-Bedroom ApartmentFeaturing a balcony with pool views, this apartment also offers a safe deposit box and a TV. The unit offers 3 beds.
Guest Reviews
7.0
Good
Review Summaries
Location
BLUESEA Rey Carlos Hotel stands out for its exceptional location, frequently highlighted as a significant advantage by guests. Conveniently positioned in the heart of Maspalomas, it offers quick access to numerous key attractions. The hotel is in close proximity to the stunning Maspalomas dunes, the bustling Playa del Inglés and various shopping centers like Yumbo and Cita. Additionally, it's well-served by public transportation with a bus stop right in front of the hotel, facilitating easy commutes around the island and to the airport. Guests appreciate that everything needed, from supermarkets to restaurants and nightlife hubs, is within walking distance, making it an excellent base for exploring the area. The combination of a fantastic location, good value for money and friendly staff makes BLUESEA Rey Carlos a practical choice for travelers looking to experience Maspalomas’ highlights.
Breakfast
BLUESEA Rey Carlos guests share mixed experiences about the hotel's breakfast offerings, highlighting both positives and areas for improvement. Many reviews appreciate the friendly and welcoming service from the breakfast staff. The breakfast buffet is generally described as varied with options for both savory and sweet tastes, including fresh fruit. Some guests particularly enjoyed the freshly prepared eggs and the Nutella dispenser. For those with children, the variety seemed especially well-suited.
However, several reviewers found the quality and variety of the breakfast to be lacking. Some guests mentioned poor-quality juices and cold cuts with a few noting that the buffet felt monotonous over longer stays. While some found the breakfast to be satisfactory for the price, others felt it fell short, describing it as too basic or reminiscent of canteen food. In contrast, a handful of guests had a highly negative experience, leading them to choose breakfast outside the hotel after a few days.
The hotel's breakfast received mixed overall sentiments. It appeals to guests who appreciate a varied but straightforward meal and are especially pleased with the staff's warm hospitality. For those with higher expectations or particular preferences, the breakfast may not fully meet their standards.
Dinner
The overall experience of dining at BLUESEA Rey Carlos Hotel beckons mixed reviews from guests. On the positive side, some found the dinner diverse and appreciated the good quality of food with particular highlights including a very good sushi selection and an efficient buffet service. The breakfast and dinner options were often described as tasty and with enough variety for both meals. The restaurant's strategic location, pleasant atmosphere, attentive staff and the commendable efforts of certain key personnel, added to the overall dining enjoyment for many.
However, a considerable number of reviews pointed out areas needing significant improvement. Many guests found the dinner lacking in diversity and quality with some describing it as repetitive, poor and even terrible. Issues such as food not being properly signed, limited options and reliance on frozen and canned food were common complaints. Some reviews mentioned the dominance of Chinese cuisine every night, which might not cater to all tastes. The buffet presentation, often deemed mediocre, disappointed some due to inconsistent quality and insufficient variety. Also, it was noted that drinks, including water, had to be paid for separately during dinner.
In summary, while the friendly service and certain aspects of the dining experience at BLUESEA Rey Carlos Hotel have their merits, there appears to be a pressing need for improvements in food variety and quality to meet the expectations of all guests.
Rooms
BLUESEA Rey Carlos offers a mix of room experiences with the common theme being spaciousness. Guests appreciate the size, balconies and sometimes the inclusion of a kitchenette in the rooms. Some rooms have been newly renovated, boasting modern decor and better-maintained facilities, making them more enjoyable and comfortable. These updated rooms come with positive remarks for their cleanliness and functionality.
However, many of the rooms are dated with old-fashioned decor and aging furniture and some are in need of significant renovation. Issues such as faulty air conditioning, worn-out furnishings and general wear and tear are prevalent in these older rooms. Cleanliness is inconsistent with several complaints about dirt, unpleasant smells and rooms not matching the advertised photos.
On the positive side, the large room sizes and convenient location near local amenities are consistent advantages. Guests also found the balconies to offer good views and appreciated the cleaning staff's efforts where effective. Despite the mixed reviews, some guests still consider the hotel suitable for longer stays due to spaciousness and the potential for room upgrades with extra fees. However, the outdated nature of many rooms and facilities indicates a substantial need for widespread renovation to meet modern standards and guest expectations.
Beds
At 'BLUESEA Rey Carlos,' guest experiences with the beds have varied widely, but a majority indicate a need for improvement. Many guests found the mattresses to be quite old, uncomfortable and in some cases causing physical discomfort due to prominent springs. While some praised the cleanliness and the occasional comfortable bed, most reviewers mentioned issues such as beds being squeaky, too hard or too soft. The pillows also received mixed feedback, often described as thin and flat. The overall consensus suggests that the hotel's beds and furnishings are outdated and could benefit from an upgrade for better guest comfort.
Cleanliness
BLUESEA Rey Carlos hotel features varied opinions about its cleanliness, reflecting both commendations and criticisms. On the positive side, many guests appreciated that the hotel, in general, maintained a satisfactory level of cleanliness. Terms frequently used included "very clean," "clean," "super clean," and "everything was very clean," which suggests the hotel's efforts in maintaining tidy environments were noticed. The pool area and common grounds were particularly praised with mentions of the pool being cleaned daily and the surroundings being well-maintained adding to the guest satisfaction.
However, numerous reviews also highlight several areas for improvement. There were consistent mentions of rooms not being cleaned properly upon arrival, cleaning happening every three days and, notably, no cleaning service on Sundays. Some guests reported encountering common cleanliness issues such as dirty floors, dirty furniture and bathrooms with hair or poor drainage. The situation was exacerbated by instances of cockroach sightings, filthy furnishings and a lack of prompt cleaning service even when requested.
Specific comments indicate dissatisfaction with the need for a renovation of the facilities, suggesting that the dated and sometimes damaged decor may impact overall cleanliness perceptions. Additionally, certain amenities were not up to standard, such as dirty bed linens, rusty kitchen utensils and broken appliances, further detracting from the experience.
In summary, while BLUESEA Rey Carlos hotel appears to have a certain level of cleanliness that satisfies some guests, there are significant and frequent gaps in the consistency of their cleaning services with several areas needing urgent attention and improvement.
Staff
The reviews of 'BLUESEA Rey Carlos' hotel widely praise the staff for their friendliness, professionalism and helpfulness. The receptionists are frequently highlighted for their welcoming demeanor and efficiency in addressing guests' needs with special mentions of individuals such as Pedro, Marianna and Maria for their exceptional service. However, there are occasional critiques about the reception staff, pointing to instances of disorganization and unresponsiveness.
The dining staff, particularly at breakfast and dinner, receive consistent commendations for their attentiveness and friendly service. Maria, a breakfast staff member and José are frequently noted for their excellent treatment of guests. The pool bar staff is also recognized for their brilliance and friendliness, making guests' experiences enjoyable. Conversely, there are remarks about some pool attendants not adhering to mask rules and the pool bar closing early.
Housekeeping staff are largely appreciated for their diligence and exceptional cleaning standards, although there are a few isolated incidents of guests feeling their privacy was intruded upon. The hotel's overall cleanliness is notable, contributing to a positive guest experience.
Despite some isolated negative experiences, including unfriendly encounters and slow check-ins, the general consensus remains that the hotel staff is kind, attentive and dedicated to providing excellent service. The positive interactions with staff significantly enhance the staying experience at 'BLUESEA Rey Carlos,' creating a welcoming and comfortable environment for guests.
Wi-Fi
BLUESEA Rey Carlos hotel offers several WiFi options, albeit with mixed results. Many guests appreciated the free WiFi service available in common areas and reception, noting that it seemed strong throughout the hotel. However, the WiFi in the rooms drew criticism for its limited reach and weak connection with some guests mentioning they needed to go down to reception to resolve connectivity issues. While some found the WiFi to be good and working well, others experienced intermittent service or very slow speeds. Overall, the reviews suggest that while free WiFi is a nice perk in public spaces, the experience in private rooms appears to be less reliable.
Pool
The pool area at BLUESEA Rey Carlos hotel receives consistently positive feedback from guests. It is frequently highlighted for being very nice, well-maintained and clean. The pool is heated, providing a comfortable swimming experience even in cooler months and it features appropriate depth areas for all ages, including a shallow section for children. The presence of a lifeguard ensures safety from opening to closing. Guests appreciate the ample sun loungers and the poolside bar, which contributes to a relaxed atmosphere, although some note it closes a bit early.
Many reviewers find the pool to be one of the best parts of their stay with several mentioning its large size and clear water. It is described as exceptional, fantastic, stunning and "the perfect depth." The pool undergoes daily cleaning and guests have pointed out its immaculate condition. The surrounding facilities, including terraces and external decorations, add to the positive ambiance of the pool area.
However, a few guests mentioned issues such as the pool being smaller than expected and some discomfort with chlorine levels. There were also occasional complaints about the pool being a bit chilly, especially in certain months. Moreover, some reviews pointed out instances of inappropriate behavior and overcrowding.
Despite some minor negatives, the overall sentiment portrays the pool at BLUESEA Rey Carlos as a key highlight, contributing significantly to an enjoyable hotel experience.
Beach
BLUESEA Rey Carlos hotel enjoys a convenient location, making it easy for guests to access key attractions. Notably, the hotel is in close proximity to the famous Sahara Maspalomas sand dunes, providing guests with an opportunity to explore these unique natural features. The Maspalomas beach, which is highly praised and described as faultless, is also within easy reach. Guests repeatedly highlight that the beach can be reached on foot within 10 to 15 minutes, making it convenient for spontaneous seaside visits.
In addition to its beachside appeal, the hotel is near the shopping center, Yumbo and Playa del Inglés, which are both popular for their amenities and vibrant atmosphere. This means guests have easy access to restaurants, shops and other facilities. Small eateries near the beach are an added convenience for those wanting a quick bite after their sun-soaked activities.
Overall, the ease of walking to the beach and other key locations adds to the appeal of BLUESEA Rey Carlos, enhancing the overall holiday experience.
Family
BLUESEA Rey Carlos is highly praised by guests for its family-friendly environment, making it an ideal choice for those traveling with children. The hotel offers a super calm and safe atmosphere, which many visitors find perfect for family vacations. It is especially suitable for families with small children, providing a secure and pleasant environment for young ones to enjoy. The friendly staff and the accessibility of the pool for children are notable highlights that enhance the family vacation experience.
Despite some critiques regarding noise and certain behaviors, the proximity to shopping areas, restaurants, bars and the beach adds convenience for family outings. With a small children’s area and a welcoming ambiance, BLUESEA Rey Carlos stands out as a great place for quality family time. The overall calm and safe setting further assures guests of a worry-free stay, making it an ideal spot for creating lasting family memories.
3 Star
BLUESEA Rey Carlos Hotel offers a budget-friendly option for travelers seeking a reasonably priced retreat in the mountainous district. Many guests find it to be great value for money, noting that for the price, the service and overall experience are commendable. It's important to manage expectations; this isn't a five-star establishment, but it provides good service and is ideal for those looking for a cost-effective stay.
The dining experience seems to be a mixed bag. While some guests appreciate the effort, others highlight that crowded dining rooms and a rather repetitive buffet could use some improvement. The food, while not bad, could benefit from more variety, especially for a hotel rated as three stars.
Guests value the tranquility and calm the hotel offers, making it fantastic for a peaceful getaway. However, there's a consensus that the facilities and services do not align fully with what one might expect from a three-star rated hotel. Some reviews even suggest that the rating might be inflated, likening it more to one or two stars.
Overall, BLUESEA Rey Carlos Hotel delivers good value for the money, offering an acceptable experience for those focused on budget-friendly travel rather than high-end amenities.
Outdoor Pool
BLUESEA Rey Carlos boasts a commendable outdoor pool that many guests appreciate for its cleanliness and maintenance. Recently renovated, the pool stands out as a highlight with a large, well-kept area that brings calm and tranquility to the hotel's common spaces. The poolside bar and cafe, though popular, close early at 6pm, which has been a point of minor frustration for some visitors wanting to enjoy drinks and snacks later into the evening.
Guests have noted the general quality and comfort of the poolside amenities, including adequate beds and a spacious terrace. However, there have been occasional complaints about the strong presence of chlorine in the pool, which some find irritating and unpleasant. Despite this, the pool remains a favored feature, often cited as one of the hotel's main attractions even though some aspects of the accommodation and safety measures have received criticism.
In summary, while there are areas for improvement, particularly regarding the chlorination levels and poolside service hours, the outdoor pool at BLUESEA Rey Carlos overall provides a pleasing and enjoyable experience for its guests.
FAQ
Yes, BLUESEA Rey Carlos has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at BLUESEA Rey Carlos.
Yes, BLUESEA Rey Carlos welcomes dogs.
No, parking facilities aren't available at BLUESEA Rey Carlos.
