World > Europe > Spain > Canary Islands > Gran Canaria > Hotels in Playa del Ingles > Hotel Riu Palace Palmeras - All Inclusive

Hotel Riu Palace Palmeras - All Inclusive

Playa del Ingles , 1 Avenida Estados Unidos (Show on Map)

8.9

Excellent

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Playa del Ingles

Info

Summary of reviewsHotel Riu Palace Palmeras - All Inclusive is a highly recommended hotel with a great location, close to all amenities and within walking distance to Yumbo center and Playa del Ingles. The hotel offers a quieter, more peaceful atmosphere away from the hustle and bustle with breathtaking views of the ocean and the dunes of Maspalomas. The breakfast and dinner options are excellent with a great variety and quality of dishes for all meals. The hotel offers spotless, clean and well-maintained rooms with a neutral modern interior, equipped with everything needed for a week or two. The hotel and rooms are modern, spotless and very clean with a particular focus on COVID-19 measures for hygiene. The staff is exceptional, friendly, attentive and kind with exceptional service. The hotel offers an amazing swimming experience in its two large, spotlessly clean pools with lots of seating and a nice bar. The hotel is a great choice for an all-inclusive vacation with abundant options of food and drinks, clean facilities, excellent restaurants and bars and quality service. The hotel offers a truly deluxe experience that includes luxury dining, impeccable cleanliness and exceptional service.
Show more

Categories

Luxury Hotel

4 star luxury hotel which stands in center of the lively town Playa del Ingles, just a 5 minute walk from the beach.

Hotel with Swimming Pool

Hotel Riu Palace Palmeras features an outdoor pool and a children's pool.

Heated Pool Children's Pool Outdoor Pool

Hotel with EV Charging Stations

Hotel with All Inclusive Packages

Hotel near Golf Courses

Hotel near The Beach

Family Friendly Hotel

Hotel with Parking

EV charging stations

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Heated Pool

Room Types

Double Room with Balcony This air-conditioned room features a private balcony. It includes a small fridge, flat-screen TV, safe, and a sofa. The private bathroom comes with a shower and free toiletries. Free WiFi is available.

Double Room with Balcony and Sea View This air-conditioned room features a private balcony with sea views. It includes a small fridge, flat-screen TV, safe, and a sofa. The private bathroom comes with a shower and free toiletries. Free WiFi is available.

Double Room with Garden View This air-conditioned room features a private balcony with garden views. It includes a small fridge, flat-screen TV, safe, and a sofa. The private bathroom comes with a shower and free toiletries. Free WiFi is available.

Large Double Room with Balcony This spacious, air-conditioned room features a private balcony. It includes a small fridge, flat-screen TV, safe, and a sofa. The private bathroom comes with a shower and free toiletries. Free WiFi is available.

About Hotel Riu Palace Palmeras - All Inclusive

Show Map

Guest Reviews

8.9

Excellent

Location

Hotel Riu Palace Palmeras - All Inclusive is situated in a great location, close to all amenities and within walking distance to Yumbo center and Playa del Ingles. The surrounding area is hilly, but offers great views of the greenery. The beach is just a short walk away and if you're into longer walks, the Maspalomas Dunes are nearby. The hotel is conveniently located near the airport, a taxi ride will cost around 30 euros. While not directly on the beach, the hotel's location offers a quieter, more peaceful atmosphere away from the hustle and bustle. Guests should expect to walk a few streets and down some stairs to reach the beach due to the hotel's location on a cliff. However, the effort is worth it for the beautiful views and close proximity to the beach. Overall, guests have praised the hotel's buena ubicación, znakomita lokalizacja and excellent location.

Breakfast

The breakfast at Hotel Riu Palace Palmeras - All Inclusive offers plenty of options with excellent and varied choices. The food is delicious and nicely presented with a great variety and quality of dishes for all meals. Guests enjoyed the buffet-style dining with lots of food choices available 24 hours a day. While some guests found the buffet to be repetitive, overall the quality of the food was great. Additionally, the Christmas buffet was highly praised. The only negative feedback was regarding the lack of ripe fruit and the same tasteless pastries being served every day. Overall, the all-inclusive meals are a great value for guests staying at the hotel.

Dinner

The guests at Hotel Riu Palace Palmeras- All Inclusive had a positive experience with the dinner options offered. There were plenty of options to choose from including various food and great variety and quality of dishes for all meals. Although some found the food in the buffet to be a bit average, there was always something enjoyable at the buffet. Some guests did request more variety of fresh fruit on offer at the buffet. However, the food and service at the restaurant was excellent with the menu changing between every meal. There were many local dishes, seafood as well as international cuisine. Sometimes the food at the restaurant wasn’t labelled. The gala dinner on New Year's Eve and the dinner in the fusion restaurant was a big hit among guests. The service was perfect and the food was varied and excellent. There were a few negative comments regarding the repetitiveness of the food and the absence of descriptions of the dishes in the buffet. Some guests preferred to eat authentic Spanish food, but still appreciated the food and service provided. Overall, the hotel has a good range of food options available for guests.

Rooms

Hotel Riu Palace Palmeras - All Inclusive offers spotless, clean and well-maintained rooms with a neutral modern interior. The premises are very clean and tidy, as everyone adheres to the COVID-19 guidelines. Lovely big rooms with great views over the pool and garden are available. Guests can enjoy a comfortable, quiet room with a huge and super comfy bed. Rooms are equipped with everything needed for a week or two, including a regularly refilled minibar. The hotel's facilities are new, comfortable and suitable for families. However, some rooms tend to be small and some guests found the lights in the bedrooms too bright. Some rooms lack a sofa, which can be misleading based on the pictures on the hotel's website. Overall, the hotel offers excellent facilities and friendly staff with exceptional attitudes toward customers. Guests can enjoy breathtaking views of the ocean and the dunes of Maspalomas. Nevertheless, some guests found the view from their room disappointing.

Beds

If you're looking for a hotel with amazing beds, then Hotel Riu Palace Palmeras is a great choice! Guests have raved about the comfortable and huge beds, perfect for a good night's sleep. While there were some negative comments about uncomfortable pillows and mattresses that need replacing, most reviews are positive. Some guests mentioned that pool beds were reserved early in the morning, so make sure to do the same if you want to enjoy the sunshine by the pool. However, some guests also commented on a few issues such as two twin beds being pushed together instead of a king-size bed and high pillows with few hammocks. But overall, the rooms are described as enormous and comfortable, making this all-inclusive resort an ideal place to relax and rejuvenate while on vacation.

Cleanliness

The 'Hotel Riu Palace Palmeras - All Inclusive' has received rave reviews from guests for its cleanliness. The hotel and rooms are modern, spotless and very clean. The attention to detail and regular cleaning of all common areas are impressive with a particular focus on COVID-19 measures for hygiene. Guests have praised the friendly cleaning staff who maintain the cleanliness of public areas, pools and restaurants, ensuring impeccable hygiene standards. The staff's friendliness and attention to customers were also highlighted as a positive aspect of the hotel. Overall, the cleanliness of the hotel, including the rooms and common areas, was impeccable and guests felt safe and secure during their stay.

Staff

According to guest reviews, the staff at Hotel Riu Palace Palmeras - All Inclusive is exceptional. The welcoming and professionalism of the staff is noted, especially by the housekeeping, restaurant and senior staff. The front desk staff is helpful despite some noted preferences towards German-speaking guests. Overall, the staff is described as friendly, attentive and kind with exceptional service. Some guests note that some staff can be moody or rigid with rules. However, the majority of guests appreciate the personal attention and customer service, which includes fluent English-speaking staff. The restaurant staff is particularly praised for their helpfulness and great food. Furthermore, the hotel is commended for having staff who are always willing to assist, making guests feel important and welcomed. There were some noted incidents of a lack of training and cases of unfriendly behavior from certain staff members. Despite this, the majority of guests were satisfied with the level of customer service and 24-hour availability of the staff.

Gym

If you're looking for a well-equipped gym during your stay at the Hotel Riu Palace Palmeras - All Inclusive, you might find it a bit small and lacking in dumbbells or weights, according to some reviews. However, others have noted that the gym area is clean and well-maintained. Plus, it's located near a pool, so you can easily switch between workouts and swimming. While some guests suggest adding more equipment to the gym, others appreciate the fact that there's a fitness room available at all. Overall, the gym at this hotel may not be perfect, but it's a decent option for travelers who want to stay active during their stay.

Pool

Hotel Riu Palace Palmeras - All Inclusive offers guests an amazing swimming experience in its two large, spotlessly clean pools with lots of seating and a nice bar. Guests appreciated the pool area, which has sun beds and achieves COVID-19 social distancing protocols. The pools have a beautiful landscape with palm trees and lovely decorations, which made them look impressive. However, some guests have mentioned that the pools are small and get crowded, making it challenging to find a sun bed if they don't reserve early enough. Additionally, some guests complained about the pool's temperature as it was not warm enough given the weather conditions at the time of their stay. Despite these issues, the hotel does a great job making sure the pool areas are well-maintained and clean.

Beach

Guests of Hotel Riu Palace Palmeras will be pleased to know that the hotel is fantastically located near the beach. While some mention that the beach may be hard to get to or require a short walk with stairs, it is worth it for the beautiful dunes and ocean views. The hotel is just a few minutes' walk away from the beach and right near the promenade for leisurely walks. Additionally, all rooms have a view of the ocean. While there may not be much to see in the immediate area, the proximity to the beach and dunes makes it a great pick for beach lovers.

Parking

Parking at Hotel Riu Palace Palmeras - All Inclusive may require some effort for guests as it is not free and there is limited space available. However, there are spots nearby to park. Unfortunately, there is no clear information provided by the hotel about parking. Some guests have mentioned having to search for a space to park and pay for it. On the bright side, the pool area is said to be uncontrolled and there is a coffee bar that offers American coffee and milk.

Family

Guests have mixed feelings about the suitability of Hotel Riu Palace Palmeras for families with children. Some reviews mentioned that the children's pool and play area were small and not enough to keep kids entertained. Some guests also noted that there was no animation or entertainment for kids. However, a few positive remarks stood out with one family mentioning that the hotel was always ready to meet their needs and another family enjoying fantastic family vacations. While the loudness of families with small children was noted, parents of teenagers felt that there was not enough to do for young people. Overall, Hotel Riu Palace Palmeras may not be the best choice for families with young children, but it's still a good option for a family vacation.

All-Inclusive Packages

Hotel Riu Palace Palmeras is a great choice for an all-inclusive vacation. The experience is complete and well-organized with abundant options of food and drinks. The staff is friendly and accommodating at all times. The hotel provides clean facilities with excellent restaurants and bars. The minibar is included and refilled regularly. The quality of the cocktails is average, but the service is very good. Despite the problem of the sun, the hotel offers All-inclusive all day. The hotel has implemented COVID measures to ensure the safety of the guests. The all-inclusive buffet offers a variety of food options that are quite good. Guests are recommended to book the all-inclusive package that includes brand drinks, excellent buffet and quality service. The hotel also offers the possibility of dining in their fusion restaurant under reservation, included in the price. Although there are some negative reviews about repetitive and low-quality food, the majority of the guests seem to be very satisfied with their experience. The hotel staff is professional and friendly. The facilities are great with various dining options, including a 24-hour bar. Overall, the hotel offers a complete all-inclusive experience and guests are happy with their stay.

Luxury

Hotel Riu Palace Palmeras - All Inclusive is a newly refurbished and well-located hotel that offers guests an extraordinary and luxurious stay. The hotel and grounds are nothing short of amazing and guests rave about the high-level care and fantastic service provided. The hotel's decor is stunning and the food and drinks are of excellent quality. Guests also note the luxurious gala dinner held on New Year's Eve was truly impressive. Overall, the hotel offers a truly deluxe experience that includes luxury dining, impeccable cleanliness and exceptional service. While some guests have noted that it may not be a palace, it certainly feels like one with its impressive offerings.

Yes, Hotel Riu Palace Palmeras - All Inclusive has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.

No, a spa isn't available at Hotel Riu Palace Palmeras - All Inclusive.

No, Hotel Riu Palace Palmeras - All Inclusive doesn't allow dogs.

Yes, parking facilities are available at Hotel Riu Palace Palmeras - All Inclusive.

Yes, Hotel Riu Palace Palmeras - All Inclusive has a gym.

More Options