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Crowne Plaza Minneapolis West, an IHG Hotel

Plymouth , 3131 Campus Drive (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Crowne Plaza Minneapolis West, an IHG Hotel, is known for its exceptional customer service and friendly staff. Guests have consistently praised the hotel staff for their courteous and attentive service with many noting the warm welcome they received upon arrival. The desk staff are particularly helpful and prompt, while John the bartender is highly regarded for his hospitable demeanor. Although there were a few isolated negative experiences with the evening and front desk staff, the majority of guests had a positive experience with the hotel staff. Overall, the staff at this hotel are polite, capable and always willing to go the extra mile to ensure guests feel welcome and comfortable.
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Hotel with Spa

The spa at Crowne Plaza Hotel-Minneapolis West-Plymouth is a haven of relaxation and rejuvenation. Certified massage therapists offer a range of treatments to release tension, including acupressure, myofascial release and craniosacral therapy. The Therabath Pro provides an intensive moisture therapy for hands and feet. Treatments like body wraps, reflexology, aromatherapy and hot stone massage are also available, as well as innovative sports massage to help flush toxins after a workout. Pregnancy massage is designed to provide comfort and wellbeing during the months leading up to childbirth. Couples massages are available upon advance request, and Shiatsu massage is offered to promote relaxation and boost energy levels.

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Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes

Business Hotel

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Accessible Hotel

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3-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Room Selected at Check-In Bed type and smoking preferences are subject to availability and cannot be guaranteed.

Double Room with Two Double Beds - Non-Smoking A 42-inch flat-screen TV is offered in this room, along with a fridge.

Queen Room with Two Queen Beds - Non-Smoking A 42-inch flat-screen TV is offered in this room, along with a fridge.

Queen Room - Non-Smoking A 42-inch flat-screen TV is offered in this room, along with a fridge.

Executive Double Room with Two Double Beds - Non-Smoking Executive rooms include extras like an iPod docking station, a laptop safe box, and robe and slippers.

King Room - Non-Smoking A 42-inch flat-screen TV is offered in this room, along with a fridge.

King Suite - Non-Smoking A 42-inch flat-screen TV is offered in the separate living area of the suite, along with an iPod docking station.

King Room - Disability Access Roll in Shower/Non-Smoking This room has air conditioning and cable TV.

Presidential Suite Providing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Executive King Room - Non-Smoking This room features a minibar, seating area and cable TV.

About Crowne Plaza Minneapolis West, an IHG Hotel

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Guest Reviews

7.8

Good

Location

If you're looking for a hotel with a convenient location, the Crowne Plaza Hotel-Minneapolis West-Plymouth is a great choice! Located in a quiet neighborhood not far from Minneapolis, the hotel offers easy access to the airport, city and plenty of shopping and attractions. Guests loved the woodsy area surrounding the hotel and appreciated the easy access by car and walking paths. While some found the distance from parking to lobby a little long, overall the location was convenient for their needs. So if you're looking for a comfortable stay in a great location, this could be the perfect choice for you!

Breakfast

Guests at the Crowne Plaza Hotel-Minneapolis West-Plymouth have mixed opinions about the breakfast available at the hotel. While some felt that it was overpriced and not worth the cost of $16, others raved about the quality and selection of food. The hot breakfast was a hit for some guests, but others noted that the temperature was not consistent. Unfortunately, there is no continental breakfast option at the hotel. While some guests did not order breakfast or were not offered it, those who did were pleasantly surprised and stated that it exceeded their expectations. Despite the varying opinions, one thing is clear: the hotel's breakfast is definitely worth trying out to decide for yourself.

Rooms

Looking for a comfortable and clean stay? Check out the Crowne Plaza Minneapolis West, an IHG Hotel! Although some guests mentioned that the rooms weren't at the level of excellence they've seen at other Crowne Plazas around the world, the size and layout of the unique building make it inviting. The rooms themselves are very clean, comfortable and soundproofed with some guests even commenting on the cozy and comfy beds. With spacious and quiet rooms, you'll be sure to get a good night's rest. Some guests did mention issues during check-in or with room requests, but overall the staff is accommodating and helpful. It's a nice and comfortable option for your stay in Minneapolis.

Cleanliness

Crowne Plaza Minneapolis West, an IHG Hotel is a beautiful hotel that's perfect for a relaxing stay. The rooms are clean, comfortable and well-maintained, providing guests with a great experience. While some guests had minor issues such as a warm room or a door lock that was difficult to open, these were quickly resolved by hotel staff.

The hotel's large open spaces are inviting and contribute to its clean and airy atmosphere. The bathroom was well-cleaned upon arrival and some guests even enjoyed lovely views from their rooms. Despite some minor issues such as sandpaper-like towels, a bathroom that wasn't properly cleaned or a red stain on the carpet, the majority of guests felt that the hotel was overall cleaner than most hotels they'd visited before.

Although there were some scuffed furniture and broken lamp shades, most guests found the rooms to be high quality, very comfortable and quiet — perfect for a good night's sleep. Even the coffee maker in one guest's room was slimy, but this was a rare instance.

Guests felt assured that the hotel was very clean and safe with the exception of some overflowing garbage in the lobby or a bathtub that kept dripping, which were minor issues. The reception's carpeting could use some vacuuming and the hallway outside one room needed some TLC. Nonetheless, most guests found the hotel to be cleaner than some others they'd previously stayed at.

Staff

When you stay at the Crowne Plaza Hotel-Minneapolis West-Plymouth, don't be surprised by the warm welcome you'll receive from the hotel staff. Most guests rave about the fantastic staff and superior customer service they experienced during their stay. The desk staff are very courteous and attentive, always prompt and helpful. Some guests even had helpful interactions with night clerks who brought extra coffee to their room. John the bartender deserves a special mention for being very attentive and hospitable. While there were some isolated negative experiences with the evening and front desk staff, most guests had a very positive experience with the hotel staff. Overall, the staff at this hotel are polite, capable and always willing to help guests feel welcome and comfortable.

Yes, Crowne Plaza Minneapolis West, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Crowne Plaza Minneapolis West, an IHG Hotel.

Yes, Crowne Plaza Minneapolis West, an IHG Hotel welcomes dogs.

Yes, parking facilities are available at Crowne Plaza Minneapolis West, an IHG Hotel.

Yes, Crowne Plaza Minneapolis West, an IHG Hotel has a gym.

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