Summary of reviewsMartinique On Macrossan is a wonderful choice for travelers looking for a clean and comfortable stay in a fantastic location. The property is well maintained and conveniently located on the main street within walking distance of shops, restaurants and Four Mile Beach. The apartments are beautifully designed offering a spacious and inviting living space with amazing balconies with great views of the surroundings. Additionally, visitors have raved about the fantastic beds, calling them top-notch and extremely comfortable. The staff is friendly and accommodating with the owners, Ken and Colin, being particularly knowledgeable about the local area. The pool and garden areas are also delightful with the pool being a particular highlight. While some guests have mentioned that the apartments are small, they are still well-appointed and perfect for couples. Overall, visitors highly recommend Martinique On Macrossan with many stating that they would definitely come back to this lovely apartment that meets all their needs. Show more
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Categories
Boutique-style Aparthotel
Luxury Aparthotel
Aparthotel near The Beach
Romantic Aparthotel
Aparthotel with Swimming Pool
Heated Pool Outdoor Pool
Location of the pool:Outdoor pool, ground level
Is it a pool of special type?
Heated pool
When is the pool open?All year
Opening hours:08:00 - 20:00
Around the pool, there are also available:
Sunbeds
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Aparthotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: As per Government Health guidelines
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Pool and relaxation area in lobby, car park all open
Deluxe One-Bedroom ApartmentThis spacious, open plan, 1-bedroom apartment has been tastefully furnished with modern furnishings. It features a master bedroom with en suite and a separate fully equipped kitchenette, complete with refrigerator, stove top and microwave. It is fully air-conditioned and has ceiling fans, a flat-screen TV, free cable, free WiFi and an in-room safe. You can relax on your own the private balcony or ground floor patio.
Inter-connecting rooms are available on a request basis and subject to availability.
Martinique on Macrossan is a well-designed and maintained property with an amazing location for exploring Port Douglas by walking. It is conveniently located on the Main Street which makes it easy to find supermarkets, coffee shops and restaurants. The property is very close to Four Mile Beach and the viewpoint, perfect for beach lovers. Guests loved the location and facilities, calling it perfect, wonderful, great and sensational. It is within walking distance of shops, cafes, restaurants, the river and the marina. Some reviewers mentioned that Martinique is situated at the quieter end of Macrossan Street, making it a great spot for a short break in Port Douglas. The owners of the property were said to be friendly and helpful, providing great recommendations for tours. Guests highly recommend staying here and would definitely come back due to Martinique's excellent location, close proximity to the beach, shops and restaurants.
Rooms
Martinique On Macrossan is a wonderful place to stay for guests who value comfort, cleanliness and style. The rooms or should we say, apartments are not only spacious but also beautifully designed with complete kitchen facilities, making it perfect for guests who want to cook their own meals. The units are said to be full of thoughtful details that make the stay very comfortable with a leafy outlook that adds to the tropical feel. Most importantly, the rooms are impeccably clean with excellent facilities and very comfy beds. While some guests find the apartments a little small, they are still well appointed, stylish and perfect for couples. The apartments offer an amazing living space with balconies that provide great views of the surroundings. The staff is friendly and the owners make sure that the guests have everything they need. Overall, Martinique On Macrossan is a must-visit for travelers who want to stay in a lovely apartment that meets all their needs.
Beds
If you're looking for a comfortable stay in Port Douglas, Martinique On Macrossan is definitely a place to consider. Based on guest reviews, their beds are top notch and amazingly comfortable. Some of the guests even mentioned that they slept so well. The apartments are also spacious and offer king size beds for your comfort. However, some guests commented on the pillows and suggested that more options catering to different preferences could be provided. It's also worth noting that some rooms have two single beds joined together, which might not suit everyone's preference. Overall, the beds at Martinique On Macrossan are very comfortable, allowing you to fully relax and unwind during your stay.
Cleanliness
Martinique On Macrossan is a travel gem where you can relax and unwind in a spotlessly clean and very comfortable environment. The location and facilities are excellent and the super friendly and helpful staff will ensure your stay is thoroughly enjoyable. The beautiful, well-maintained gardens and immaculate rooms provide a peaceful and tranquil environment. From the spacious and clean apartments to the lovely clean pool, the property is immaculately presented. The smaller hotel's clean and quiet units are conveniently located near restaurants and the beach but far enough to not be noisy. The property's cleanliness and tidy ness are top-notch with every area beautifully clean, modern and comfortable. The hotel is highly recommended for a relaxing, clean and peaceful holiday experience.
Staff
Guests of the Martinique on Macrossan consistently praise the friendly and helpful staff, particularly hosts Ken and Colin who are described as super friendly, accommodating and knowledgeable about the local area. The owners and reception staff are also commended for their excellent customer service and professionalism. Even the pool area is complemented for its attentive staff. Reviews consistently mention the staff going above and beyond to make guests feel welcome and make their stay enjoyable. While there are a few complaints about rude staff, these are in the minority and do not detract from the overwhelmingly positive feedback about the staff at Martinique on Macrossan.
Pool
If you're looking for a relaxing tropical getaway, Martinique On Macrossan should definitely be at the top of your list. The beautifully maintained pool area provides a quiet little sanctuary for rest and relaxation with access to complementary beach chairs for the nearby beach and BBQ area. The pool itself is a decent size and a great alternative to the beach with most guests praising its cleanliness and inviting temperature. The common areas like the pool, gardens and BBQ space are immaculately clean and welcoming. The adult-only policy also ensures a tranquil environment, making the pool and loungers the perfect place to unwind. The location is excellent, just a short walk to the beach. While the pool area may be small, it's private and cool on a hot day and the beautiful pool and gardens more than make up for it. The staff is lovely and welcoming, providing a wonderful stay at this little hotel with a cute pool.
Beach
Martinique On Macrossan is a fantastic place to stay in Port Douglas, especially for beachgoers. The hotel is located only a short walk away from Four Mile Beach, which guests stated was only steps or metres away. The location is superb, making it very handy to access shops, restaurants and cafes along the main street. Guests also appreciated the hotel's provision of beach chairs to take to the beach and the possibility of using common BBQ. Some mentioned that despite the small pool area, the beach is just down the road. Overall, Martinique On Macrossan is an excellent choice for those looking to be close to the beach while being central to other amenities.
Yes, Martinique On Macrossan has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Martinique On Macrossan.
No, Martinique On Macrossan doesn't allow dogs.
Yes, parking facilities are available at Martinique On Macrossan.