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Hotel Porto Santo & Spa

Porto Santo , Campo De Baixo (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Porto Santo & Spa receives high praise from guests for its stunning beachfront location with direct access to the Atlantic ocean, beautiful gardens and peaceful ambiance. The staff is attentive, friendly and customer-centered, providing excellent service throughout guests' stay. The hotel offers well-prepared and diverse menu choices for dinner with alternative restaurant options nearby. While some conflicting views exist, the breakfast buffet generally provides a substantial and tasty start to the day. Guests enjoy clean and cozy rooms with comfortable beds and fantastic sea views, albeit being slightly outdated. The spa, separated from the hotel, provides impressive facilities for an afternoon of total relaxation, despite some COVID-19 related staff shortages. The outdoor pool set within a palm garden is well-maintained, complete with free loungers and a great poolside bar, although some guests find the cold water uncomfortable. The hotel's beachfront location is perfect for beach lovers looking for a relaxing and pleasant getaway. While some reviewers classify the hotel as a 3-star property, most guests praise the overall good value for money and recommend it to others.
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Categories

Hotel near Golf Courses

Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Twin Room with Balcony Please note that safety deposit boxes are available for an extra fee.

Suite This spacious suite has 2 bathrooms and a private garden. Please note that safety deposit boxes are available for an extra fee.

Family Villa This spacious villa has 2 bedrooms, 3 bathrooms and a private garden. Safety deposit boxes are also available.

Double or Twin Room with Extra Bed (2 Adults + 1 Child) This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

Superior Double or Twin Room This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.

Single Room with Balcony This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

Villa with Garden View Boasting a private entrance, this air-conditioned villa includes 1 living room, 2 separate bedrooms and 3 bathrooms with a shower and a bidet. Featuring a patio, this villa also offers soundproof walls, a minibar and a flat-screen TV with cable channels. The unit has 3 beds.

About Hotel Porto Santo & Spa

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Guest Reviews

8.4

Very Good

Location

Hotel Porto Santo & Spa is a beautiful and cozy hotel that is perfectly situated right on the stunning beachfront with direct access to the Atlantic ocean. The location of the hotel is one of its strongest selling points with many guests praising its top beachfront location and amazing views of the sea. There are also delightful private bars on the beach, offering a unique drinks experience. The hotel is just a pleasant walk away from the charming town along the beach. The gardens are very well cared for with beautiful palm trees that add a touch of paradise to the area. The hotel is peaceful and calming with brilliant staff who are always available to help. Overall, the perfect location, proximity to the airport and well-maintained facilities make Hotel Porto Santo & Spa an excellent choice for anyone looking to relax and unwind on the beautiful island of Porto Santo.

Breakfast

Guests at Hotel Porto Santo & Spa have had mixed experiences with the breakfast buffet. While some found it to be a little lackluster with automated coffee machines and no fresh juices, others were full of praise. Many liked the variety and tastiness of the buffet, which included delicious bread, soft cheese and extensive choices. The breakfast was also noted as being very substantial with a lot of choice and some even found it to be excellent. Guests also commented positively on the ambiance of the breakfast room and the friendly nature of the staff. However, a few guests felt that the breakfast could have been better with issues around the quality of products and the availability of fresh coffee. Overall, the breakfast experience is varied, but most guests enjoyed the spread and found it to be a good start to their day.

Dinner

Hotel Porto Santo & Spa offers great dining options with well-prepared and diverse menu choices, according to most guest reviews. Some guests, however, found the restaurant overpriced and lacking in quality with poorly cooked or bland dishes. Nevertheless, the hotel's location by the beach provides alternative restaurant options just a short walk away. Guests recommend trying the omelette and homemade fries, but suggest checking the menu first as it can be limited. Overall, guests seem to enjoy the hotel's dinner offerings, though some recommend exploring other eateries in the area.

Rooms

Hotel Porto Santo & Spa is a lovely small hotel with a fabulous location by a beautiful sandy beach. Despite being slightly outdated, the hotel boasts well-maintained rooms with comfortable beds and fantastic sea views. The rooms are clean and cozy, although some may be small and lacking modern furnishings such as electric kettles. However, the hotel staff is incredibly friendly and helpful, making up for any potential shortcomings. There are some minor issues such as noise from other guests, limited breakfast options and the need for room updates, but overall the hotel is a great place to stay. The superior rooms are highly recommended with comfortable beds, sheltered balconies and plenty of outlets, including double USB sockets for charging. The hotel is also clean and well-maintained with efficient reception and daily room cleaning. However, some guests found the mattresses uncomfortable, the wardrobes lacking in shelves and the safe too small. Despite these minor drawbacks, Hotel Porto Santo & Spa offers a comfortable and convenient stay, albeit in need of some updates.

Beds

Hotel Porto Santo & Spa offers comfortable beds for its guests with many praising the quality of the mattresses as well as the cleanliness of the rooms. Some guests noted that the beds were a bit too hard or could use improvement, but overall the bedding was excellent. The hotel offers a mix of double beds and twin beds that can be separated if needed. While there were a few complaints about the air conditioning or protective mattress covers, these were isolated incidents. Overall, guests can expect a good night's sleep during their stay at the Hotel Porto Santo & Spa.

Cleanliness

Hotel Porto Santo & Spa is a beautiful and absolutely recommendable hotel with clean and well-kept rooms and gardens. The staff is friendly and helpful and the beds are comfortable. The facilities, including the public areas, are clean and useful with efficient cleaning personnel. While some guests had minor issues, such as missing towels or mold in the bathroom, most found the rooms to be clean and cozy with appealing decorations. The gardens are also well-cared for, offering a tranquil and pleasant environment. However, some guests did note that the hotel requires some redecoration and maintenance and that the sunbeds and pavement around the pool were not well-maintained. Despite this, the cleanliness of the hotel was top-notch.

Staff

Hotel Porto Santo & Spa is highly recommended for its extremely friendly and attentive staff. Guests noted the professionalism and kindness of reception and spa personnel, as well as the helpfulness of staff in the restaurant and breakfast areas. Many reviewers mentioned the staff as one of the hotel's most notable features with a particular emphasis on their friendliness and customer-centered approach. Despite a few isolated incidents of inattentiveness, guests repeatedly praised the helpfulness, kindness and welcoming demeanor of the staff. Overall, Hotel Porto Santo & Spa is an excellent choice thanks in large part to its incredibly welcoming staff.

Spa

Hotel Porto Santo & Spa is a true haven of peace according to guest reviews. The spa that is physically separated from the hotel is described as simply sublime and magnificent. Guests enjoyed using the enormous hammam and fabulous spa facilities for an afternoon of total switch off. The spa also offers a great gym and massages that were described as incredible and excellent. Although some reviews mentioned a lack of staff due to the COVID-19 consequences and the spa facilities not working in full, guests still loved the spa facility. However, it's important to note that the access to the spa is paid even for hotel guests with a discounted rate of 20%. Some also mentioned that the temperature of the water in the spa, particularly in the pool and waterfall, was somewhat cold.

Pool

Hotel Porto Santo & Spa boasts a beautiful, well-maintained outdoor pool set within a palm garden, complete with free loungers and a great poolside bar. Although some guests would have preferred a heated outdoor pool, others have raved about the large, impressive outdoor pool perfect for swimming laps. Guests have also enjoyed the pleasant surroundings of the pool area with free sunbeds and a beach bar nearby where they can enjoy refreshing drinks. On the downside, some have complained about the cold water in the outdoor pool and that access to the indoor pool comes at an extra cost. Nonetheless, the pool and gardens receive high praise from guests with some even describing the pool area as incredible or lovely.

Beach

The Hotel Porto Santo & Spa is a fabulous choice for travelers looking for a beachfront location. With direct access to the beautiful, paradisiacal beach, you can easily take a dip in the Atlantic or walk along the sandy shore to the hotel's cozy beach bar. Guests praise the hotel's location right on the beach and highlight the convenience of having the shore just a few steps away. From the hotel, it's just a short stroll into town where you can find more bars and restaurants. The hotel offers excellent facilities, including a great breakfast and comfortable rooms. Overall, the Hotel Porto Santo & Spa is perfect for beach lovers looking for a relaxing and pleasant getaway.

4 Star

Hotel Porto Santo & Spa is a charming property that has been fully renovated while keeping its original 1960s/70s style and architecture intact. While some guests feel that it is more of a 3-star property, it is, in fact, classified as a 4-star hotel. Despite a few negative comments about outdated rooms and low food quality, most guests appreciate the hotel's well-maintained facilities, including a spa and praise the sumptuous breakfast and overall good value for money.

Yes, Hotel Porto Santo & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Porto Santo & Spa.

No, Hotel Porto Santo & Spa doesn't allow dogs.

No, parking facilities aren't available at Hotel Porto Santo & Spa.

Yes, Hotel Porto Santo & Spa has a gym.

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