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Pestana Porto Santo Beach Resort & SPA

Porto Santo , Estrada Regional 111 Nº 120 - Sitio Do Campo De Baixo (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPestana Porto Santo Beach Resort & SPA is a beachfront oasis with direct access to one of the most stunning Portuguese beaches. The location is ideal for sunbathing, swimming and practicing watersports. The breakfast receives high praise from guests with a huge variety of food, although some guests found it to be average. The dinner experience receives mixed reviews with some guests enjoying the excellent Christmas dinner buffet, while others found the quality and diversity of the meals to be outdated and terrible. The rooms are generally clean and well-maintained with spacious balconies boasting beautiful views, although some guests note the need for more comfortable pillows and better television sizes and reception. The staff is amazing and accommodating, often going above and beyond to ensure guests have a wonderful experience. The spa facilities are very good with diverse saunas and steam rooms to choose from, although some guests found the spa underwhelming. The pool area is beautiful and huge with facilities for children, making it an ideal place to relax and enjoy the sun, although some guests reported too much chlorine in some pools. The hotel's access to the beach is idyllic with a super short walk to the sand. Despite being labeled as a 5-star resort, Pestana Porto Santo Beach Resort & SPA falls short of guests' expectations with some guests believing that it does not deserve a 5-star rating.
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Categories

Luxury Hotel

Beachfront Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Lazy River Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Lazy River

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room with Pool View Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as pool views.

Classic Double Room Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.

Family Room Providing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a wardrobe. The unit offers 2 beds.

Family Room (2 Adults + 1 Child) Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room features air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with satellite channels. The unit has 3 beds.

One-Bedroom Suite (2 adults + 2 Children) This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite provides air conditioning, soundproof walls, a minibar, a seating area and a flat-screen TV with satellite channels. The unit offers 2 beds.

Two-Bedroom Suite This suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar and a seating area. The unit has 3 beds.

One-Bedroom Suite (2 Adults + 1 Child) This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar and a seating area. The unit has 2 beds.

Two-Bedroom Suite (4 Adults + 1 Child) This suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. The suite features air conditioning, soundproof walls, a minibar, a seating area and a flat-screen TV with satellite channels. The unit has 4 beds.

Two-Bedroom Suite (4 Adults + 2 Children) This suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. The suite features air conditioning, soundproof walls, a minibar, a seating area and a flat-screen TV with satellite channels. The unit has 4 beds.

One-Bedroom Suite Providing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite provides air conditioning, soundproof walls, a minibar, a seating area and a flat-screen TV with satellite channels. The unit offers 1 bed.

Double or Twin Room with Resort View The spacious twin/double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The twin/double room features a wardrobe, a safe deposit box, heating and a flat-screen TV with satellite channels.

About Pestana Porto Santo Beach Resort & SPA

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Guest Reviews

8.1

Very Good

Location

If you're looking for a beachfront oasis, Pestana Porto Santo Beach Resort & SPA is the perfect destination. The hotel boasts a wonderful location, just footsteps away from one of the most stunning Portuguese beaches. Guests loved the direct access to the 9km beach, making it an ideal spot to spend your days sunbathing, swimming or practicing watersports. The resort is also conveniently located close to the beach and just a 30 minute walk from the town center. If you prefer not to walk, there is a bus stop right in front of the resort entrance. The hotel is situated in a private and peaceful area, making it easy to unwind and relax amidst the gorgeous surroundings. Overall, the location of Pestana Porto Santo Beach Resort & SPA could not be better and the access to the beach is simply unparalleled.

Breakfast

The breakfast at Pestana Porto Santo Beach Resort & SPA receives high praise from guests with many describing it as excellent and with a huge variety of food. The hotel also caters to vegan and allergenic-free options. However, some guests have found the breakfast to be average with limited times due to Covid and basic buffet options. Pastries, fresh omelettes and pancakes are also a hit among guests. While the coffee could be better, the buffet offers lots of options, though some guests mention a limited variety of fruits and vegetables. Despite some mixed reviews, many guests consider the breakfast to be good with great variety and safety procedures in place. There are also opportunities to enjoy it outdoors. Guests note that the dinner buffet is also very good with plenty of diversity and options available. However, there are comments about low-quality products and some have described the dinner buffet as being like a food court in a shopping mall.

Dinner

Guests had mixed reviews regarding the dinner experience at Pestana Porto Santo Beach Resort & SPA. Some guests enjoyed the excellent Christmas dinner buffet with excellent variety for breakfast and dinner. However, many felt that the quality and diversity of the meals were outdated and the food was terrible with not many dinner options other than the buffet. Some guests also mentioned the high price of food and drinks with poor quality wine like Alanda. However, guests appreciated the staff's efforts, including the prepared box of dinner upon late arrival and a birthday cake delivery. Overall, the dinner experience did not meet everyone's expectations for a 5-star hotel with some describing it as a mall food court-style dinner with dreadful desserts.

Rooms

The Pestana Porto Santo Beach Resort & SPA offers a lovely stay overall with spacious rooms and large balconies boasting beautiful views. The rooms are clean and well-maintained with ample fridge space and excellent bathroom facilities, although some guests note the need for more comfortable pillows and better television sizes and reception. The decor is generally bright and tasteful, although a few comment on outdated finishes and lighting. However, the hotel could benefit from upgrading the rooms with modern decor and adding amenities such as kettles. Despite some complaints about certain rooms being small and outdated, most reviewers praise the cleanliness and comfort of the accommodations.

Cleanliness

The Pestana Porto Santo Beach Resort & SPA offers a nearly lovely and pleasant stay with excellent attention to COVID-19 precautions. The rooms are generally clean and well-maintained, but some guests reported missing details, such as the cover of the door card reader. The hotel receives praise for its wonderful staff and very good COVID hygiene measures. Guests appreciate the cleanliness and organization of the hotel, despite occasional cleaning issues, which they reported to the staff. The hotel offers a large, clean room with clean water. Some guests mention the outdated decor of the hotel, but overall, guests have nothing to complain about regarding the hotel's cleanliness and comfort.

Staff

The staff at Pestana Porto Santo Beach Resort & SPA are truly amazing and accommodating, often going above and beyond to ensure guests have a wonderful experience. Many mentioned the kindness of the staff, who are always friendly, welcoming and professional. The receptionists and cleaners were also commended for their helpfulness and pleasantness. In some cases, staff members even went out of their way to help guests with specific needs, such as buying materials for a child's school project. Although there were some reviews mentioning confusion during check-in and meals, overall, the staff's friendliness and attentiveness made a significant positive impact on guests' stays.

Spa

The Pestana Porto Santo Beach Resort & SPA is a hidden gem for spa enthusiasts. The facilities are very good with diverse saunas and steam rooms to choose from. The sauna and Turkish bath were extremely good, but unfortunately, they didn't work for the first two days. The indoor pool and Jacuzzi were excellent and relaxing. However, some guests found the spa underwhelming. Nonetheless, the spa is highly recommended for those who want to unwind and pamper themselves. Additionally, the indoor pools are available in the event of bad weather. So, if you're looking to destress and rejuvenate, the Pestana Porto Santo Beach Resort & SPA may be the perfect place for you.

Pool

The Pestana Porto Santo Beach Resort & SPA boasts of a beautiful pool area with a variety of pools, indoor and outdoor, large and small, fresh and salty water. The swimming pools are stunningly designed and well-maintained, although outdoor ones tend to be colder than the sea. The pool area has a lot of space with ample sun loungers for guests, some of which are near lovely gardens. Guests can also access a beautiful sandy beach directly from the pool area. The hotel also offers indoor pools with warm water, several saunas and a heated indoor pool in case of bad weather. However, some guests reported too much chlorine in some pools, while others found drink prices expensive. Overall, the pool area and grounds are beautiful and huge with facilities for children, making it an ideal place to relax and enjoy the sun.

Beach

If you're looking for a hotel right at the beach, Pestana Porto Santo Beach Resort & SPA should definitely be on your list. The location directly on the famous Porto Santo beach is just breathtaking with its golden sand and turquoise warm sea. You'll have direct access to the wonderful 9km beach with the hotel providing beach towels and robes. Guests rave about the beautiful pool area and the hotel's own beach. Plus, there's even fireworks on the beach for an extra special experience. The hotel's access to the beach is idyllic with a super short walk to the sand. With its fabulous location even in front of the wonderful and huge Porto Santo beach, this is the ideal place for beach lovers. You'll also enjoy the proximity to the beach with easy and direct access available. Whether you're looking for a belo, schöner strand or accesso directo a la playa, the Pestana Porto Santo Beach Resort & SPA really delivers.

5 Star

The Pestana Porto Santo Beach Resort & SPA has received mixed reviews regarding its five star rating. Some guests feel that the hotel is not up to par and does not offer the facilities and services expected of a five star resort. Complaints include poor maintenance, lack of amenities, small and outdated TVs and subpar food choices. Despite this, some guests had a fantastic experience and would recommend the hotel. However, it is suggested that improvements should be made in order to meet the expectations of a five star hotel.

Outdoor Pool

The Pestana Porto Santo Beach Resort & Spa is a sprawling complex offering multiple outdoor pools, including a huge one with beautiful architecture and direct access to the beach. Families with young children can enjoy a separate playground and kids' pool. Despite limited availability of sun loungers poolside, guests can still enjoy the clean and well-maintained pools even on days with unpredictable weather, making it a great option for a relaxing vacation.

Luxury

Despite being labeled as a 5-star resort, Pestana Porto Santo Beach Resort & SPA falls short of guests' expectations. Numerous reviews mentioned that the hotel is not up to par with what is expected of a luxury establishment. Guests noted that the television sets were small and of poor quality and that the food could have been of better quality. While the exterior spaces were praised as incredible, the hotel as a whole could use significant improvements to meet the standards of a true 5-star resort. The rooms were deemed small and lacking in comfort given the high price. Overall, guests did not believe that Pestana Porto Santo Beach Resort & SPA deserved a 5-star rating.

Yes, Pestana Porto Santo Beach Resort & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool, Lazy River.

Yes, a spa is available at Pestana Porto Santo Beach Resort & SPA.

No, Pestana Porto Santo Beach Resort & SPA doesn't allow dogs.

Yes, parking facilities are available at Pestana Porto Santo Beach Resort & SPA.

No, Pestana Porto Santo Beach Resort & SPA doesn't have a gym.

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