Guests of Hotel Solar do Imperador have varied opinions about the rooms, emphasizing both positive features and areas for improvement. On the brighter side, the rooms are described as comfortable and equipped with essential amenities like air conditioning, shampoo, soap, and hairdryers. Many guests appreciated the spaciousness and cleanliness of the rooms, mentioning that the beds were cozy, with clean sheets and towels consistently provided. Some rooms even come with charming balconies furnished with hammocks, overlooking the lush and well-maintained gardens, offering a serene environment.
The hotel's location, close to the airport, is frequently praised, along with the nice views from the leisure area and the functional infrastructure including a pool, sauna, and gym. Guests also note the room sizes are generally good, providing enough physical space for comfortable accommodation.
However, there are notable concerns about the condition and maintenance of the facilities. Many reviews highlight that the rooms and bathrooms are old and require urgent renovation. Issues such as musty smells, old and worn-out furnishings, poor lighting, and noisy environments detract from the experience. The plumbing often needs attention, with complaints about leaks and weak showers. The décor is considered outdated and lacks charm, which contributes to an overall sense of tiredness in the rooms' aesthetics.
Cleanliness could improve, with reports of unwanted pests and occasional lack of essential items like soap and towels. The Wi-Fi is noted as poor, which can be a drawback for travelers needing strong connectivity. Although the hotel has many features to offer, attention to maintenance and modernization would greatly enhance the overall guest experience.
