Eurostars das Artes in Porto receives considerable praise for its well-balanced blend of accessibility and tranquility, making it a favored choice among travelers. Situated in the tranquil Arts district, the hotel is in close proximity to key landmarks such as the Clérigos Tower and the Ribeira district, allowing guests to explore Porto by foot with ease. Despite some mentioning it being slightly removed from the historical center, this largely goes unnoticed due to the convenience of reaching various cultural sites and vibrant neighborhoods.
A standout feature of Eurostars das Artes is its breakfast experience, highly lauded for both its variety and quality. Guests are delighted with the buffet’s extensive selection, featuring items ranging from fresh pastries and charcuterie to cereals and fresh fruits. The breakfast not only receives accolades for its taste and completeness but also for the pleasant dining environment, including areas with a garden view.
The rooms at the hotel are praised for their spaciousness and cleanliness. Guests frequently highlight the comfort provided by large beds and well-appointed bathrooms. While there are occasional critiques regarding dated furniture and some issues with insulation, the overall sentiment remains positive. The hotel's commitment to maintaining a high standard of hygiene and cleanliness is evident with consistently commendable housekeeping services.
The hotel staff receive widespread acclaim for their friendliness and attentiveness. Guests describe the team as courteous, professional and always willing to assist, enhancing the overall hospitality experience. Even though there are minor remarks about occasional language barriers, the general feedback underscores the exceptional service provided by the staff.
Parking options at Eurostars das Artes are generally well-received with guests appreciating the availability of on-site and free parking. While the parking entrance can be narrow and often requires advance reservation, the facility overall is deemed secure and convenient.
Eurostars das Artes is also noted for being family-friendly, offering ample space and connecting rooms suitable for families. This highlights the hotel as a practical choice for those traveling with children, ensuring a welcoming and comfortable stay.
Despite encountering mixed reviews regarding the dining options beyond breakfast and the stability of the WiFi service, the majority of reviews emphasize the hotel’s positive aspects. With its strategic location, delightful breakfast, clean and spacious rooms and attentive staff, Eurostars das Artes continues to attract guests looking for a quiet yet centrally-located hotel in Porto.
Categories
Sustainability Journey
AI-generatedThis is an eco-friendly hotel that is certified sustainable with a Global Sustainable Tourism Council recognized certification.
Business
AI-generatedThe hotel has meeting facilities, including 2 meeting rooms with a total event space of 212 sq m and can hold up to 112 people. It also has a business center.
4 Star
AI-generatedLocated in the arts district, this hotel provides a unique cultural experience with comfortable accommodations. Its proximity to galleries and museums makes it a great choice for art enthusiasts.
Family
Romantic
Free Wi-Fi
Accessible
Honeymoon
Nightlife
Small
Room Types
Standard Double RoomThis room is carefully furnished and features hardwood floors. It includes free Internet, air conditioning and a cable TV.
Junior SuiteThe spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as garden views.
Family RoomThe spacious double room offers air conditioning, a minibar, a safe deposit box, a flat-screen TV with satellite channels, as well as garden views. The unit has 4 beds.
Standard Double Room with ParkingThe double room offers air conditioning, a minibar, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.
Single RoomThe single room features air conditioning, a minibar, a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.
SuiteThe suite provides air conditioning, a minibar, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.
About Eurostars das Artes
Registry or License or Notification Number: 0033
Guest Reviews
8.4
Very Good
Review Summaries
Summarized by AI
Location
Eurostars das Artes boasts an enviable location in Porto, highly praised for its convenient proximity to numerous attractions and amenities. The hotel is a short walk from key landmarks such as the Clérigos Tower and the lively Ribeira district. Guests appreciate the ease of accessing the city’s cultural sites and vibrant neighborhoods, including the bustling Galerias de Paris street within a comfortable 15-minute stroll.
The hotel’s position in the tranquil Arts district offers a serene escape from the city's hustle and bustle while still being central enough to explore Porto by foot. While a few visitors mentioned it being slightly removed from the historical center, the majority found everything to be within walking distance, negating the need for taxis or Uber for most destinations.
Additionally, the hotel is close to various shopping streets and an array of restaurants, making it a practical choice for those looking to enjoy local dining and retail options. Guests particularly value the quiet atmosphere, which provides a restful retreat after a day of sightseeing.
Overall, Eurostars das Artes strikes a balance between accessibility and tranquility, making it a favored choice for travelers aiming to explore Porto conveniently while enjoying a peaceful stay.
Breakfast
At Eurostars das Artes, the breakfast experience receives significant praise from guests, highlighting both its variety and quality. Guests frequently commend the buffet for its diverse selection, offering everything from fresh pastries, bread and charcuterie to yogurt, cereals and fresh fruits. Many find the breakfast delicious and abundant, emphasizing its completeness and the plentiful options available for all tastes.
The quality of the food garners numerous positive remarks with adjectives like exceptional, superb and delicious frequently associated with the breakfast offerings. The breakfast setting also adds to the experience with a pleasant and spacious dining environment, including a room with a garden view that guests particularly enjoy.
Despite occasional comments about the cost, which some find a bit high, the overall sentiment is that the breakfast offers good value for money and is worth trying at least once. The choice and quality of the breakfast options make it a standout feature of the hotel, significantly enhancing the overall stay for many guests.
In summary, Eurostars das Artes delivers a highly satisfying breakfast experience, marked by a varied and high-quality selection that caters to a wide range of preferences, set in a comfortable and appealing environment.
Dinner
Guests at Eurostars das Artes have encountered a mix of experiences when it comes to dining at the hotel. The hotel offers a delightful array of breakfast options, pleasing many guests with its variety. However, the bar menu seems to lack variety with some guests noting that the bar closes early in the evening at 11 pm and is not open in the mornings.
The nearby area has plenty of good restaurants, providing numerous dining alternatives close to the hotel. Some guests mentioned less than satisfactory experiences with specific dishes like the hamburger and fries, which were described as not great and not worth the price. Complaints about these issues were not always well handled, leading to some dissatisfaction.
Despite these minor setbacks, the terrace offers a pleasant spot for enjoying an appetizer and the availability of wine further enhances the overall dining experience. While some improvements could be made, there are still positive aspects that can be appreciated.
Rooms
The rooms at Eurostars das Artes receive a mix of positive and negative feedback from guests. Positively, most guests highlight the spaciousness and cleanliness of the rooms with many describing them as very clean, large and comfortable. The beds and overall comfort levels are frequently praised with several mentioning the availability of extra pillows and large, comfortable beds. The bathrooms are also noted for their size and modern amenities.
However, there are some criticisms, including occasional outdated furniture and a musty smell in certain rooms. A few guests found the rooms to be small or in need of renovation. Some rooms suffer from poor insulation, leading to noise issues and there are occasional complaints about bad smells or insufficient ventilation.
Overall, while there are some areas needing improvement, the general consensus is that the rooms are spacious, comfortable and clean with many guests appreciating the quiet location and the pleasant environment.
Beds
Eurostars das Artes offers a range of bed options, largely garnering positive feedback for their comfort and size. Many guests remarked on the beds being quite comfortable with the main beds often praised as very large, firm and providing a good night’s sleep. King-size and extra-large beds are noted to be exceptionally cozy with some mentioned as accommodating up to three people. The beds and pillows generally received high marks for comfort with comments highlighting their cleanliness and quality.
However, there are some mixed reviews when it comes to the extra and sofa beds with several guests finding them uncomfortable and prone to creaking. A few reviews also pointed out the use of two single beds joined together instead of true double beds, which might not be ideal for everyone. Some mattresses were described as old or sunken, suggesting inconsistencies in mattress quality across different rooms.
Overall, while the primary beds seem to hit the mark for most guests, the supplementary sleeping arrangements could use improvement. For those prioritizing bed comfort during their stay, Eurostars das Artes largely delivers, especially with their main beds.
Cleanliness
Eurostars das Artes stands out for its high overall cleanliness, receiving numerous accolades for its pristine environment. The hotel and its facilities are consistently described as very clean, modern and well-maintained. Guests frequently highlight the spotlessly clean bathrooms, rooms and public spaces, which adds a sense of comfort and hygiene appreciated by many.
The housekeeping staff ensures daily cleaning, maintaining excellent standards of tidiness and sanitation in the rooms and bathrooms. This meticulous attention to cleanliness extends to the dining areas, contributing to the overall pleasant and hygienic experience at the hotel. However, a few reviews mention occasional lapses, such as rooms not being properly vacuumed or dust present in certain areas, indicating room for improvement.
Overall, Eurostars das Artes receives high marks for cleanliness with guests frequently describing it as very clean, comfortable and hygienic, contributing to the hotel's good online reputation and making it a reliable choice for travelers prioritizing cleanliness.
Staff
The staff at Eurostars das Artes receive largely positive remarks from guests. Consistently described as friendly, helpful and attentive, the team at the hotel is praised for their professionalism and willingness to go the extra mile to ensure guest satisfaction. Many reviews highlight the welcoming and pleasant reception staff, who are attentive and available to assist at all times. The hotel's employees are also noted for their courteous and polite demeanor, contributing to a warm and inviting atmosphere. Despite a few remarks on poor command of English and sporadic issues in customer service, the positive feedback overwhelmingly emphasizes superb, kind and efficient service provided by the dedicated and hard-working staff. The combination of friendliness and professional conduct genuinely enhances the guest experience at Eurostars das Artes.
Wi-Fi
Guests at Eurostars das Artes have shared their frustrations regarding the hotel's WiFi service. Many have reported that the WiFi connection is weak and unstable with frequent interruptions making it difficult to use reliably. Several reviews mention the WiFi being very poor or not working at all in their rooms, emphasizing issues like weak signals and slow speeds. The internet access was frequently described as inadequate, incomplete and unreliable with guests facing significant challenges staying connected. Overall, while some guests might have found the WiFi service acceptable, it appears that a substantial number encountered noticeable problems with the WiFi quality during their stay.
Parking
Eurostars das Artes offers a range of parking options that have largely been well-received by guests. The availability of parking is consistently noted as a positive aspect of the hotel with many guests finding the parking facilities convenient and useful. The presence of an on-site garage is seen as a plus, providing a secure and well-maintained space for vehicles. Additionally, the provision of free parking has been highlighted as a significant positive point.
Several reviews mention that the hotel offers both free and paid parking options with some guests pointing out that the €15 per day fee for parking is reasonable. The spaciousness and good condition of the parking areas have been appreciated and the fact that parking spaces are well-lit adds to the sense of security.
Despite the generally positive feedback, there are a few considerations to keep in mind. The parking entrance is noted to be very narrow, which might be challenging for some drivers. Furthermore, parking must often be reserved in advance due to limited availability and it cannot be guaranteed as it operates on a first-come, first-served basis.
Overall, Eurostars das Artes provides a variety of good parking options that cater to different needs, making it easier for guests to manage their vehicles in an area where parking spots are typically scarce.
Family
Eurostars das Artes receives consistent praise for its family-friendliness and suitability for children. Guests highlight the spacious rooms, which provide ample space for families to stay comfortably. The hotel offers connecting double rooms, further enhancing convenience for family stays. The environment is described as welcoming and accommodating for both parents and children, making it a good choice for travelers with kids. The large room sizes contribute positively to the overall family experience, ensuring everyone has enough space to relax. Overall, Eurostars das Artes is frequently recommended for family holidays, offering a pleasant and child-friendly atmosphere.
4 Star
Eurostars das Artes in Porto has received mixed feedback from its guests, particularly concerning its four-star rating. Many visitors feel that the hotel does not live up to the expected standards of a four-star establishment with several pointing out that it seems more like a three-star hotel in disguise. Guests have expressed disappointment, especially when considering the price and amenities, which they feel do not justify the four-star classification. Specific criticisms include the hotel's overall dated appearance, small and worn-out rooms and subpar room cleanliness. Furthermore, the breakfast offering is deemed weak for a four-star hotel and some guests believe that additional facilities, such as a swimming pool, should be provided for the given rating and price. Overall, while there are references to its four-star designation, many believe that Eurostars das Artes does not meet the expectations set by this rating.
Business
Eurostars das Artes is recognized for its well-maintained facilities and high standard of professionalism. Its prime location provides convenient access to many highlights, making it an appealing choice for travelers with professional obligations. The staff are friendly, contributing to a positive overall environment. An added convenience is the on-site Covid testing service, which simplifies compliance with health protocols for business travelers. However, the unstable network can be a drawback, potentially impacting those who heavily rely on a consistent internet connection. Overall, the hotel offers a credible option for business trips, especially for those who value proximity to key attractions and courteous service.
Accessible
Eurostars das Artes meets international standards of comfort and cleanliness, providing guests with a consistently clean environment throughout their stay. The hotel offers accessible facilities, including lifts that are particularly beneficial for transporting luggage. Parking is accessible, ensuring convenience for travelers with vehicles. However, there are some shortcomings, such as limited wheelchair accessibility and poor accommodation for strollers. Despite these issues, the cleanliness of the rooms, quality of the food and overall service remain commendable, reflecting the hotel's dedication to guest satisfaction.
Romantic
Eurostars das Artes offers a romantic getaway with its blend of elegance and charm, nestled in a beautifully restored old building. Guests appreciate the serene, quiet atmosphere that contrasts with its central location near Porto's Clérigos Tower. The hotel's boutique charm is enhanced by friendly, professional staff who add to the overall delightful experience. The architecture and interior design stand out, providing a sophisticated backdrop for a memorable stay. For those seeking relaxation, the highly professional SPA and massage services are a noteworthy highlight, contributing to the hotel's allure as a romantic retreat.
FAQ
No, Eurostars das Artes doesn't have any pool.
No, a spa isn't available at Eurostars das Artes.
No, Eurostars das Artes doesn't allow dogs.
No, parking facilities aren't available at Eurostars das Artes.
