MyStay Porto - Urban Collection in Porto is highly appreciated for its prime central location, offering easy access to significant landmarks, shopping streets, historic sites and excellent transport links. The spacious, clean and well-equipped apartments provide a quiet and peaceful environment, ideal for relaxation. The modern decor and tasteful design of the rooms, combined with comfortable beds and essential amenities, make the accommodations visually appealing and convenient.
Guests have varied experiences with the breakfast. Many found it delicious, fresh and abundant, although the need to walk to a separate building was a drawback for some. The breakfast room's size and ventilation also received mixed reviews, along with the variety of options available.
The property is praised for its cleanliness, both in the rooms and overall environment. However, isolated issues, such as cleanliness lapses in the pool and specific areas like bathrooms and kitchens, were noted. The friendly, helpful and communicative staff contribute significantly to the positive guest experience, despite occasional lapses in availability and response times.
The wifi service is generally reliable and the presence of a pleasant, garden-set pool adds to the charm of the accommodation. Nevertheless, concerns about the pool's cleanliness and cold temperature were mentioned. Beds received largely positive feedback for their comfort, although a few guests reported dissatisfaction with specific beds.
In summary, MyStay Porto - Urban Collection is a well-regarded option for travelers seeking a comfortable, centrally located stay in Porto with modern amenities and friendly service, despite some minor areas needing improvement.
Categories
Pool
Outdoor Pool
Free Wi-Fi
Outdoor Pool
Small
3 Star
Room Types
Apartment with TerraceThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Apartment with BalconyThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Apartment with Pool View This apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 3 beds.
ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The apartment has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.
StudioProviding free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Double RoomThis double room features a private entrance, air conditioning and seating area. This room has a large window that can't be opened.
ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.
Apartment with BalconyThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
StudioFeaturing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The studio has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.
About MyStay Porto - Urban Collection
Registry or License or Notification Number: 75641
Guest Reviews
6.9
Rated
Review Summaries
Summarized by AI
Location
The reviews for 'MyStay Porto - Urban Collection' emphasize its prime location as a key highlight. The hotel is situated centrally in Porto, making it incredibly convenient for guests to explore the city. Many reviews praised the proximity to significant landmarks, shopping streets like Santa Catarina, the historic Bolhão Market and excellent transport links including metro stations. Guests appreciated being within walking distance to various attractions, shops, restaurants and a pedestrian zone. Besides its central placement, the hotel offers a quiet and peaceful environment, ideal for relaxation after a day of sightseeing. The combination of a great location, along with spacious, clean and well-equipped apartments, makes 'MyStay Porto Bolhão' highly recommended for those looking to make the most of their visit to Porto.
Breakfast
Guests at MyStay Porto - Urban Collection have shared varied experiences regarding the breakfast offerings. Many visitors found the breakfast to be delicious, fresh and abundant with comments highlighting its excellent quality and variety. The breakfast was consistently described as tasty and plentiful with some noting the helpful and pleasant staff who manage the breakfast service. Reviews often mentioned that despite the breakfast being described as simple and modest, it was sufficient for their needs and the option to eat one's fill was appreciated.
However, several guests expressed dissatisfaction with aspects of the breakfast experience. The main concern was that the breakfast is served in a different building, which is only a short walk away but was not clearly indicated in the advertisements. This was a minor inconvenience for some, but a significant drawback for others, especially in poor weather conditions. Additionally, the breakfast room was frequently described as small, cramped and sometimes poorly ventilated with limited space to accommodate all guests comfortably.
Some reviews pointed out the limited variety of the breakfast offerings, noting a lack of fresh products and options for people with dietary restrictions. The breakfast buffet, while varied, was considered basic by some and the overall organization and value for money received mixed feedback.
In summary, MyStay Porto - Urban Collection offers a good breakfast experience for those who prioritize taste and simplicity with an emphasis on abundant and fresh options. However, potential guests should be aware of the need to walk to a different building for breakfast and the limited space and variety that may impact their overall satisfaction.
Rooms
The rooms at MyStay Porto - Urban Collection generally receive positive feedback for their cleanliness, modernity and comfort. Guests appreciate the spaciousness of the apartments with many mentioning well-equipped kitchens and large bathrooms that add convenience to their stay. The decor is frequently described as tasteful and modern, making the rooms visually appealing as well.
The central location of the accommodation is also a significant plus, providing easy access to nearby landmarks such as Bolhao and Santa Catarina Street. This strategic placement is highlighted by many guests as a strong advantage.
The rooms cater to various needs with options ranging from cozy studios to family-sized apartments. Several guests note the availability of all necessary amenities, including comfortable beds, clean bedding and essentials for short stays. Some rooms feature pleasant views of the garden or city, adding to the overall enjoyment of the stay.
However, there are occasional remarks about the lack of windows in some rooms and minor issues such as noise from upstairs neighbors or the street. Some rooms show signs of aging or minor wear and tear, impacting the overall experience slightly.
Moreover, certain rooms lack privacy between sleeping areas, which can be inconvenient for groups. Despite these minor drawbacks, most reviews emphasize the excellent layout, cleanliness and overall comfort of the rooms, making MyStay Porto Bolhão a well-regarded option for travelers seeking a pleasant stay in Porto.
Beds
At 'MyStay Porto - Urban Collection,' guest impressions of the beds are generally positive. Many guests have praised the comfort of the beds, highlighting terms such as "comfortable beds," "comfy," "very comfortable," and "super comfortable bed." The bedding is frequently mentioned as being comfortable and functional with some noting the softness of pillows and the utility of extra blankets.
On the downside, a handful of reviews expressed dissatisfaction with the comfort of the beds, describing them as either too soft, too hard or simply uncomfortable. There were also comments pointing out the unsuitability of particular double beds and some instances of bedding with room for improvement in terms of cleanliness and comfort.
While the comfort level seems to vary, the large and spacious nature of the beds has been a positive remark from several visitors. Thus, while most guests found the beds to be cozy and restful, there is a slight inconsistency and prospective visitors might want to check specific room reviews or inquire directly with the hotel for more detail on bed preferences.
Cleanliness
The reviews for MyStay Porto - Urban Collection highlight the property's commendable cleanliness and central location. Guests frequently describe the apartments as very clean, comfortable, well-equipped and modernly furnished. Many appreciate the impeccable and thorough cleaning between stays with frequent praise directed at the clean rooms, comfortable beds and hygienic conditions.
However, mixed feedback exists regarding the pool and some specific areas. Several reviews mention the pool being dirty, accompanied by isolated instances of inadequate cleaning in the bathrooms and kitchen, such as dirty utensils, ant infestations and sporadic issues with stained walls and grubby floors. Despite these critiques, the general sentiment points to a high standard of cleanliness maintained throughout the property. Guests also commend the friendly and supportive staff, well-maintained apartments and the overall tidy and organized environment, ensuring a pleasant stay.
In summary, MyStay Porto - Urban Collection is largely appreciated for its cleanliness and comfort, though attention to detail in certain areas, particularly the pool and occasional cleaning lapses, can enhance the guest experience further.
Staff
MyStay Porto - Urban Collection boasts a central location, conveniently near the shopping street, market hall and well-connected by Metro. Guests frequently appreciate the friendliness, kindness and helpfulness of the staff. The communication is generally praised for being easy and responsive with staff quick to address questions and requests.
However, some visitors note the absence of visible staff, reception hours can be limited and at times, messages are not responded to promptly. Despite these occasional lapses, the staff's overall demeanor and attentiveness receive high marks, making guests feel welcomed and well-attended. Highlights include the excellent communication, helpfulness of the reception staff and the cleanliness of the accommodations.
The presence of pleasant and professional staff who assist efficiently, even in resolving problems, contributes positively to the overall experience. Guests also appreciate the simple, efficient check-in process and the top-notch customer service available through various channels. The warm, friendly welcome in multiple languages, including French, further enhances the charm of the stay at MyStay Porto Bolhão.
Wi-Fi
MyStay Porto - Urban Collection offers a generally positive experience when it comes to wifi connectivity. Most guest reviews mention a stable and very good connection with no significant issues impacting their stay. However, there are occasional comments highlighting difficulties finding the wifi password and connection information. While some reviews report instances of non-functional wifi upon arrival, the majority of guests seem pleased with the wifi service provided. Overall, the wifi at MyStay Porto - Urban Collection meets expectations for a reliable connection during the visit.
Pool
The pool at MyStay Porto - Urban Collection has garnered mixed feedback from guests. Positively, many guests describe the pool as lovely, pleasant and a nice place for a quick dip, particularly after a day of sightseeing. Some appreciated its small size, finding it ideal for cooling off and relaxing and noted that it was clean at times. The pool, along with the garden, presents an added bonus to the accommodation and provides a refreshing escape.
However, several reviews indicated issues with cleanliness and maintenance. Guests frequently mentioned the pool being dirty, neglected and sometimes filled with debris. The water temperature was another common concern with many finding it uncomfortably cold, even during the summer months and the pool always in the shade, which might contribute to the chill.
Additionally, there were comments about the pool area being cramped and not well taken care of, affecting its overall appeal. Some guests also reported that the pool was not operational during their stay or that it needed more regular cleaning and attention. Despite these drawbacks, the pool remains a feature that some guests found enjoyable and relaxing.
Outdoor Pool
MyStay Porto - Urban Collection offers a range of experiences when it comes to their outdoor pool. The pool area is generally viewed as pleasant and features a nice garden setting, making it an ideal spot for cooling off, especially in the summer. Many guests have appreciated the pool's design and cleanliness, describing it as a great spot to relax and unwind after a day of exploring.
However, several reviews noted that the pool's temperature can be quite cold, even during warmer months like August, which might deter some from taking a dip. Additionally, there were instances where guests felt that the pool and its surrounding area were not consistently maintained, highlighting issues with cleanliness and the need for occasional repairs.
Despite these occasional drawbacks, the pool area is well-regarded for its aesthetic appeal and its role as a refreshing retreat within the hotel premises. Families with children also found the pool suitable for a quick cool down. Overall, while the pool at MyStay Porto Bolhão has its ups and downs, many found it to be a pleasant addition to their stay.
FAQ
Yes, MyStay Porto - Urban Collection has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at MyStay Porto - Urban Collection.
No, MyStay Porto - Urban Collection doesn't allow dogs.
No, parking facilities aren't available at MyStay Porto - Urban Collection.
No, MyStay Porto - Urban Collection doesn't have a gym.