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Keppels Head Hotel

Portsmouth, 24-26 The Hard (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Categories

Historic Hotel

The property was built in 1779 when Portsmouth started to outgrow the original town. New docks and warehouses were built. Under the strict permission of Prince George, Queen Anne's husband, workers were able to build houses and lodges close to the dock. The Historic Dockyard was the main source of income for residents along the coast in the 18th century. Keppels Head Hotel has been around ever since, accommodating travellers and the Royal Navy.

Boutique-style Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Bars And Clubs

Hotel with Parking

Accessible Hotel

Room Types

Budget Double Room

Deluxe Double or Twin Room

Deluxe Family Room

Double or Twin Room with View

Double Room

Double Room - Disability Access

Family Room

Family Room - Disability Access

Single Room

Superior Suite

Twin Room

About Keppels Head Hotel

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Guest Reviews

7.8

Good

General

Keppels Head Hotel is a charming and traditional establishment with a rich historical past, located in a prime position for easy access to popular historical tourist sites like Gunwharf Quays, Spinnaker Tower and the Historic Docks. The hotel is perfect for those looking to immerse themselves in the history of Portsmouth. Guests are pleased to find that everything they need is either within walking distance or just a short bus or train ride away. The hotel offers an outstanding culinary experience with great food and good quality evening meals. The breakfast experience was also praised across multiple guest reviews. The hotel staff is accommodating and willing to provide alternative rooms for guests who are unsatisfied with their initial accommodation. The hotel is clean and located in a prime location for historical tourist sites. The staff are friendly, polite and helpful, providing excellent value for money. The hotel is a great choice for those looking for a comfortable, clean and welcoming stay with top-notch customer service.

Location

If you're looking for a hotel in Portsmouth with an excellent location, Keppels Head Hotel is the perfect choice. Situated right on the waterfront, it's just a stone's throw away from iconic tourist hotspots such as the Spinnaker Tower, the City Museum and the Harbour Museum. Guests are pleased to find that everything they need is either within walking distance or just a short bus or train ride away. Shopping enthusiasts will love that the hotel is conveniently situated close to the outlet store and Gunwharf Quays shopping centre. For those interested in maritime history, the hotel is ideally positioned for exploring the local dockyards and Royal Navy Museum. Additionally, guests love the free car parking, the comfortable rooms and the friendly staff. With its fantastic location, Keppels Head Hotel is an excellent choice for anyone looking to explore Portsmouth's many sights and attractions.

Breakfast

The breakfast experience at Keppels Head Hotel was praised across multiple guest reviews. Guests enjoyed the lovely dining room, good quality food and the variety of options available such as juice, yoghurts, cereals, pastries, full English and fruit. The homemade ice cream was also a hit with guests. Many reported that the hotel staff catered to all their dietary needs, making their experience even better. Guests appreciated the inclusion of Galaxy Hot Chocolate sachets with drink-making facilities. Breakfast staff were described as being friendly and helpful. However, some guests were disappointed with the full English breakfast, describing it as already cooked and not cooked to order, while others reported that breakfast was mediocre quality and not value for money. Despite some negative feedback, most guests found their breakfast experience to be great, delicious and good value for money.

Dinner

The Keppels Head Hotel restaurant offers an outstanding culinary experience with great food and good quality evening meals. While some dishes seemed a tired rehash of the day before, the parsnips were lovely and the vegan nut roast was the only dish that seemed to have been prepared earlier for lunch. Guests were impressed with the restaurant's excellent service and the overall dining experience. One guest claimed that the restaurant served the best meals during their trip and would eat there again even if not staying at the hotel. Though on occasion, the kitchen would be closed for the night, forcing some guests to go out for dinner. Nonetheless, dinner was excellent and enjoyable.

Rooms

Keppels Head Hotel offers a variety of rooms, some of which are spacious and comfortable with modern bathrooms, while others are more basic but have everything needed for a comfortable stay. While some rooms have old furniture and could use updating, others have lovely decor and are very clean. Some reviewers mention minor issues such as lack of storage or uncomfortable pillows, but overall the rooms are comfortable and clean. Some rooms have lovely surprises such as a big smart TV, while others may have noise from the corridor or a view of a car park. The hotel is in a good location and the bathrooms are generally modern and clean with big walk-in showers. While not everyone was thrilled with their room, there are plenty of positive reviews from guests who found their room to be excellent, lovely or spacious with comfortable beds.

Beds

The beds at Keppels Head Hotel have received mixed reviews from guests. While some guests found them very comfortable and praised the clean, crisp white linen and abundance of bedding, others felt that the beds were old and uncomfortable with mattresses that were well past their use-by date or too hard. Some guests found the beds too small with the smallest double bed they had ever come across, while others felt that the pillows were too firm and uncomfortable. However, many guests did find the beds to be very comfortable with some even sleeping for 12 hours straight. Overall, the rooms at the hotel were described as cosy and warm with comfortable double beds, though some guests felt that the beds were below average and the popup bed used in some rooms was not up to standard.

Cleanliness

The Keppels Head Hotel is a comfortable, clean and welcoming traditional establishment located in a prime location for visits to the historical tourist sites. The staff are friendly, polite and helpful, providing excellent value for money. While some parts of the property are looking a bit tired, the lobby and reception area are immaculately clean. The rooms range in size and decor, but overall, they are clean, warm and comfortable with clean white linen and big fluffy towels. Some guests found the room to be a bit small with windows facing walls, but it was incredibly clean. The bathrooms are modern and clean with new shower rooms and plenty of toiletries. Some guests did find dust and stains in the rooms or noted wear and tear in places. Still, it's worth noting that the hotel overall is very clean and well-maintained. The hotel also provides guests with tea, coffee and water in the rooms, making for a pleasant stay. Overall, if you're looking for a clean and comfortable stay in a great location, the Keppels Head Hotel is an excellent option.

Staff

Keppels Head Hotel is known for having a very friendly and accommodating staff. They have received praise for going above and beyond, such as helping guests change their room type or lending a charger for a phone. Guests have described the staff as lovely, welcoming and polite. Additionally, the hotel is clean and located in a prime location for historical tourist sites. Although there were some mixed reviews about certain members of staff or management, the overall consensus is that the staff are friendly, helpful and attentive. Breakfast staff received particular compliments for being friendly and accommodating. The hotel is a great choice for those looking for a comfortable, clean and welcoming stay with top-notch customer service.

Wi-Fi

While some guests had issues with the Wi-Fi signal at Keppels Head Hotel, others found it to be good once connected. Some complaints included the Wi-Fi not working in certain rooms or having a weak signal, while others noted buffering on TV channels. However, it is important to note that the hotel advertises Wi-Fi and guests rightfully expect it to work. Overall, while some guests had issues with the Wi-Fi, it did work for others.

Parking

Keppels Head Hotel is a fantastic place to stay in Portsmouth, which is conveniently located for exploring the city's maritime heritage. Guests can benefit from secure and free onsite parking, which is a major plus point. The hotel's location is perfect for shopping and Dockyard visits and guests have praised the easy access to public car parks nearby. While some guests struggled with the tight and cramped parking area, the staff were helpful in finding alternative parking spaces and refunding parking charges. In conclusion, Keppels Head Hotel is a great choice for those visiting Portsmouth, especially for those in need of free parking.

Nightlife

The Keppels Head Hotel is located in a vibrant area of Portsmouth, perfect for those looking to enjoy the local nightlife. The pub on the first floor has a great atmosphere with live music on Fridays and Saturdays. Guests had an enjoyable time visiting the bar in the evening, although some mentioned noise from people outside at night. While a bunch of young people created some disturbance during their stay, other guests had a great time in Portsmouth. However, some guests did mention the beer lines needing cleaning, affecting the taste of their drinks. It's worth noting that some guests also experienced noise from the extractor fan and outside drunks and trains.

Accessible

Guests with disabilities may find some accessibility issues at Keppels Head Hotel, such as steps to the entrance and rooms with a few steps up or down. However, the hotel is perfectly accessible for many guests with great transport links and free parking. The proximity to Gunwharf Quay is also a plus. Some rooms may have limited clothing facilities and difficulty opening windows. It's recommended for guests with disabilities to contact the hotel directly to arrange a room with minimal steps. Despite some issues, the hotel staff is accommodating and willing to provide alternative rooms for guests who are unsatisfied with their initial accommodation.

Historic

Keppels Head Hotel, a traditional and charming establishment with a rich historical past, is the perfect location for those looking to immerse themselves in the history of Portsmouth. The hotel is located in a prime position for easy access to popular historical tourist sites like Gunwharf Quays, Spinnaker Tower and the Historic Docks. The building, which dates back to the 1770s, is in excellent condition and retains the heritage of this historic city. For history buffs, the hotel's lovely thematic decor focused on maritime and naval history is a real treat. Guests can easily walk to the Portsmouth Historic Dockyard and nearby train station, making this a great setting for exploring the area. One guest even recommended visiting the Mary Rose Museum, which is an incredible display of history. If you're looking to stay in a good old-fashioned hotel full of character, then Keppels Head Hotel is definitely worth a visit.

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