Schloss Kartzow

Potsdam , , Kartzower Dorfstraße 16 (Show on Map)
8.8
Excellent


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Summary of reviewsSchloss Kartzow is a beautiful hotel perfect for a luxurious and peaceful getaway, located just outside Potsdam with a stunning park to explore. Guests praise the well-designed rooms, modern bathrooms and good beds, among other amenities. Breakfast receives high praise with varied offerings and attentive service, although some guests noted issues with organization. Dinner service receives mixed reviews, but the exquisite dishes and wine selection are recommended by many. Guest also found the hotel to be very clean with thorough cleaning processes. Staff members are friendly, helpful and attentive, creating a warm and welcoming atmosphere. Overall, Schloss Kartzow is an excellent hotel for those looking for a unique and luxurious experience.
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Categories
Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Small Hotel

Room Types
Deluxe Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a minibar, a tea and coffee maker, an iPad, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.

Deluxe Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite provides a minibar, a tea and coffee maker, a seating area, an iPad, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Deluxe Junior Suite The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite has a minibar, a tea and coffee maker, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit offers 1 bed.

Junior Suite The unit has 1 bed.

Junior Suite with Garden View The unit has 1 bed.

Deluxe Suite The unit offers 3 beds.

Guest Reviews
8.8
Excellent
Location
Schloss Kartzow is perfectly located just outside Potsdam, offering a peaceful and quiet retreat with a beautiful park to explore. Guests can easily take a bike ride into Potsdam or visit the nearby outlet village, enjoying the stunning views from the terrace. The hotel is tastefully designed with luxurious amenities and a generous park. While some guests found it slightly remote, others appreciated the secluded location. However, some guests were disappointed by the unkempt appearance of the hotel on arrival. Overall, guests agree that Schloss Kartzow is a wonderful location for a peaceful getaway.

Breakfast
Guests of Schloss Kartzow are raving about the breakfast with many describing it as extremely good and praising the variety of offerings, such as a small cheese platter with 5 different types of cheese, a diverse selection of fruit and freshly made scrambled eggs. The breakfast is served by polite and attentive staff in a beautiful dining room or on a terrace with great views. However, some guests were disappointed with the lack of a buffet or fresh options, such as only having pre-packaged cheese and basic bread. Additionally, there were some issues with organization, such as not having enough space in the breakfast room despite indicating their preferred time the night before and delays in receiving their ordered breakfast items. Nonetheless, overall, the breakfast and service receive high praise from guests.

Dinner
Schloss Kartzow's dinner service has received mixed reviews with some guests finding it just okay while others had exceptional experiences. The restaurant is known for serving exquisite dishes and offering a great wine selection. The 4-course surprise menu was a highlight for some, featuring delicious and creatively prepared meals paired with well thought-through wines. The ambiance of the restaurant with views of the garden is lovely. However, some guests reported poor quality food and service, while others found the lack of a menu at dinnertime to be odd. Despite this, overall, many recommend trying the hauseigenen Restaurant for a recommended culinary experience.

Rooms
Schloss Kartzow offers a unique cosy atmosphere with lovely rooms that are spacious and wonderfully designed, featuring modern bathrooms and good beds with televisions that have many channels. Guests have praised the liebevoll ambitioniert restaurierte Inneneinrichtung gepaart mit modernen komfortablen Design-Elementen, making it a very nobles und außergewöhnlich individuelles Hotel, geschmackvoll ausgestattet with wunderschöne Zimmer, tolles Ambiente. The hotel's historic and well-maintained property features rooms that are sleek and modern, such as the großzügige geschmackvoll eingerichtete 2 Zimmer Suite mit gut abgestimmten Farben und einem geräumigen “Wohlfühl-Badezimmer. The spacious and modern rooms have everything needed for a comfortable stay, such as a good bed - Matratze; Dusche Walk In ( liebe ich) Ausstattung insgesamt sehr gut, making it a comfortable and clean hotel. However, guests have noted some issues, such as a too vintage TV and the need for better room selection when travelling with children. Despite these minor negatives, Schloss Kartzow is a beautiful hotel with excellent amenities, perfect for a luxurious stay.

Cleanliness
Schloss Kartzow seems to have impressed its guests with its cleanliness. The hotel maintains an excellent standard of hygiene and guests have reported that everything is well-maintained and extremely well-organized. The rooms are described as large and beautiful and the cleanliness is described as being of a very high standard. While some guests have noted minor issues, such as a dusty coffee machine, the hotel's thorough cleaning processes stand out with guests noting that the hotel is even cleaned while they enjoy breakfast. Despite some unsightly stains on the hallway carpet, the overall cleanliness of Schloss Kartzow seems to have left a fantastic impression on its guests.

Staff
The staff at Schloss Kartzow are frequently praised in guest reviews for being kind, friendly, attentive, helpful and extremely positive. Many guests specifically mention staff members by name, such as Kleo and Micha, who provided excellent service throughout their stay. The hotel has a warm and welcoming atmosphere, thanks in large part to the friendly and knowledgeable team. The breakfast crew is also consistently complimented for their attentive and friendly service. Although there are a few negative comments about some members of the staff, the overwhelming majority of reviews are positive and highlight the great service provided by the team.


No, Schloss Kartzow doesn't have any pool.

Yes, a spa is available at Schloss Kartzow.

Yes, Schloss Kartzow welcomes dogs.

Yes, parking facilities are available at Schloss Kartzow.

No, Schloss Kartzow doesn't have a gym.

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