Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types.
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 16:00 - Check-out: 10:00
Other limitations Ceck-in and check-out times depend on the previous occupation of the room
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Essential Health Provider Certificate
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Dining Room unavailable
Has the hotel closed during the pandemic? No
Additional Information: All the protocols at Casa Flora Guesthouse are in line with the WHO, NICD and DoH guidelines and advice as well as the standard protocols for Covid-19 operations by the Tourism Industry. Casa Flora Implemented all safety guidelines to operate safely as Covod-19 restrictions are eased.
Family RoomThe pool with a view is a top feature of this family room. The well-fitted kitchenette has a refrigerator, kitchenware, a microwave and a toaster. This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Twin/Double RoomThe pool with a view is a top feature of this twin/double room. The fully equipped kitchenette has a refrigerator, kitchenware, a microwave and a toaster. The spacious twin/double room features air conditioning, a seating area, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Family RoomGuests will have a special experience as the family room offers a pool with a view. In the well-fitted kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The spacious family room provides air conditioning, a seating area, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Family RoomThe pool with a view is the standout feature of this family room. The well-equipped kitchenette has a refrigerator, kitchenware, a microwave and a toaster. This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as outdoor furniture. The unit has 2 beds.
Double RoomThe spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. In the fully equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. This double room has a dining area, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Double RoomThe spacious double room offers air conditioning, a dining area, as well as a private bathroom boasting a bath and a shower. In the fully equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. This double room has a wardrobe, a safe deposit box, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Double RoomThe spacious double room features air conditioning, a dining area, as well as a private bathroom boasting a shower and a hairdryer. Guests can make meals in the kitchenette that features a refrigerator, kitchenware, a microwave and a toaster. This double room has a wardrobe, a safe deposit box, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Double RoomThe spacious double room provides air conditioning, a dining area, as well as a private bathroom featuring a bath and a shower. Meals can be prepared in the kitchenette, which comes with a refrigerator, kitchenware, a microwave and a toaster. This double room features a wardrobe, a safe deposit box, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Twin/Double RoomGuests will have a special experience as this twin/double room provides a pool with a view. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The spacious twin/double room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The well-fitted kitchenette features a refrigerator, kitchenware, a microwave and a toaster. This double room has air conditioning, a private entrance, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette features a refrigerator, kitchenware, a microwave and a toaster. This single room has air conditioning, a private entrance, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Yes, Casa Flora Guesthouse has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Casa Flora Guesthouse.
Yes, Casa Flora Guesthouse welcomes dogs.
Yes, parking facilities are available at Casa Flora Guesthouse.