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Emerald Hotel

Pristina , Pristina - Skopje Highway (Show on Map)

9.4

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEmerald Hotel is a five-star hotel located on the outskirts of Prishtina, offering guests a peaceful and quiet stay away from the city center. Despite being parallel to a busy expressway, the location is overall considered adequate and convenient to nearby shopping centers. The hotel offers excellent breakfast options with friendly and helpful personnel who cater to individual tastes. The rooms are spacious, well-equipped, clean and comfortable, although some guests noted minor issues with furniture and bathroom fittings. The cleanliness of the hotel is impeccable with efficient and polite room service. The staff receives high praise for their helpful, polite and accommodating nature with personalized service and professionalism. The hotel also offers an outstanding spa area with exceptional and unique facilities accessible to guests and non-guests alike. Guests rave about the clean and well-maintained pools, both indoor and outdoor with children's pools and playground available. Overall, the hotel offers a wonderful and exceptional five-star experience that is worth the money spent with an elegant and sophisticated ambiance that makes it a perfect choice for a luxurious stay.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double or Twin Room Air-conditioned room fitted with an LCD TV, in-room safe, fully stocked mini bar, complimentary coffee and tea, a lounge chair and a working desk. Private bathroom provides a shower, hairdryer and free toiletries.

Junior Suite Spacious suite fitted with 2 LCD TVs, in-room safe, a fully stocked mini bar, complimentary coffee and tea, 2 sofas, 2 lounge chairs, 2 coffee tables and a working desk. En-suite bathroom is fitted with a spa bath, a separate shower, 2 hand basins, a hairdryer and separate lounge bathroom that includes a bidet.

Executive Suite This spacious and luxurious suite consists of a separate lounge and bedroom, as well as an additional room. Amenities include 2 LCD TVs, in-room safe, air conditioning, a fully stocked mini bar, complimentary coffee and tea, 2 sofas, 2 lounge chairs, 2 coffee tables, dining table with 6 chairs, galley kitchen and a working desk. The private bathroom is fitted with a separate spa bath, separate shower, a hairdryer and separate lounge bathroom that includes a bidet.

Deluxe Double Room This double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

Large Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Large Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.

Deluxe Suite Guests will have a special experience as the suite features a hot tub. This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

Presidential Suite This suite features a hot tub and a sauna. This spacious suite features 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 4 beds.

About Emerald Hotel

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Guest Reviews

9.4

Excellent

Location

Emerald Hotel is located on the outskirts of Prishtina, providing guests with peace and quiet away from the hustle and bustle of the city center. The hotel's got good access from the highway, which means no traffic worries in Pristina. While a vehicle or a taxi is needed to get to the city center, the hotel is conveniently located near shopping centers. Guests can arrive downtown in just five to ten minutes by car. Some reviewers mentioned that the location of the hotel is not the most beautiful and it's situated parallel to a busy expressway. However, overall, the location is considered adequate and there are no major complaints.

Breakfast

The guests at Emerald Hotel all agree that the breakfast is excellent. The personnel are customer focused and make sure that the breakfast is not only delicious but also suits the guests' individual tastes. The breakfast options are plenty and the personnel is very polite and helpful. The restaurant is also fantastic with great tasting and beautifully served food. Some guests were even offered breakfast for free. While some guests found the breakfast buffet to be slightly limited due to corona restrictions, others found the breakfast to be top-notch with a huge variety of options. Overall, guests enjoyed the amazing breakfast and would highly recommend it to other travelers.

Rooms

The Emerald Hotel boasts very nice, clean and comfortable rooms. Guests loved the spacious and well-equipped rooms which were like new every day. The beds were comfortable and mini bar always fully stocked. Some guests mentioned that their room didn't have a bathtub, but overall, the bathrooms looked new and were very clean. The rooms were well-sealed so noise was not an issue. The deluxe suite was enormous and the double rooms were excellent, very spacious and beautiful. Some minor issues with the furniture and bathroom fittings were mentioned, but these did not detract from the overall experience of staying in the hotel's lovely modern rooms.

Cleanliness

Emerald Hotel boasts an incredibly clean and comfortable stay for its guests. The rooms are quiet and very clean with efficient and polite room service. The bathroom is new and sparkling clean. The restaurant waiters wear masks and the staff and facilities are great. Although the disinfection machine at the entrance wasn't working, the cleaning personnel ensure that everything is in order. Some guests found the Jacuzzi joins to not be very clean, but overall, the hotel's cleanliness is impeccable. The quality of the hotel definitely lives up to its price and it's equipped with professional and high-quality amenities.

Staff

The staff at Emerald Hotel receives high praise from guests, who describe them as helpful, polite and accommodating. There are numerous comments about the welcoming and friendly nature of the staff, who are always on hand to assist with any requests. Guests appreciate the personalized service with many noting that staff go out of their way to ensure a pleasant stay. The hotel team is also commended for their professionalism, providing top-notch service in English and other languages. From the reception to the breakfast, guests report a perfect experience with the staff, who are always polite, helpful and attentive. Families are delighted to find a family-friendly atmosphere and cleanliness is also highlighted. Whether it's a late check-out or any other request, guests find the staff responsive, efficient and always keen to help. Overall, the staff at Emerald Hotel are praised for their competence, kindness and helpfulness, making for a truly memorable stay.

Spa

The Emerald Hotel boasts a clean and comfortable spa with good facilities and a beautiful pool. Guests have praised the politeness and helpfulness of the personnel. Despite an initially weird atmosphere in the spa, guests have consistently raved about its size and design, calling it exceptional and unique. While there is no beauty salon, massages are available and guests can easily spend hours relaxing in the spa. Some guests were pleasantly surprised when the hotel made an exception and allowed their child to use the pool. Overall, the hotel is highly recommended for its outstanding spa area, which is accessible not just to hotel guests, but to non-guests as well.

Pool

Guests of Emerald Hotel have raved about the hotel's pool facilities. The outdoor pools were a highlight with guests mentioning how clean and well-maintained they were. Parents appreciated that there were even children's pools available, although normally children are not allowed in the main pool. Families with kids loved the playground outside, while others enjoyed the convenience of having two bars located near the pool area. The indoor pool was also mentioned as a great feature, along with the spa and fitness facilities. Overall, guests highly recommended the hotel's pool area and some even expressed plans to return in the summer to take advantage of the outdoor pools.

5 Star

Emerald Hotel is a wonderful and exceptional hotel that truly lives up to its well-deserved five-star rating. The hotel's facilities are great with big clean rooms that offer comfort to guests. The staff is amazing, polite and very helpful. The breakfast is delicious, rich and beautifully served by the polite and helpful personnel. The restaurant is excellent for dinner, serving food prepared with great taste. The hotel is very simple but comfortable and clean for 5-star standards. Guests mention that the hotel is worth the money spent and they would recommend it to others. The hotel's overall ambiance is elegant and sophisticated making it a perfect choice for a luxurious stay.

Yes, Emerald Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Emerald Hotel.

No, Emerald Hotel doesn't allow dogs.

Yes, parking facilities are available at Emerald Hotel.

Yes, Emerald Hotel has a gym.

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