Gran Hotel Balneario De Puente Viesgo

Puente Viesgo , , Manuel Pérez Mazo, S/n (Show on Map)
8.7
Very Good


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Summary of reviewsGran Hotel Balneario De Puente Viesgo offers a delightful blend of natural beauty, convenience and relaxation in the picturesque setting of Cantabria. Its charming location in Puente Viesgo provides guests with tranquil landscapes, scenic views and easy access to cultural and recreational activities such as walking, cycling and visiting nearby attractions like Santander and Cabárceno Park.

The hotel's breakfast is highly acclaimed with guests praising its ample variety, quality and the efficient organization of the service. Fresh local products, natural juices and delicious pastries make for a memorable start to the day, even accommodating special dietary needs like gluten-free options.

Dinner at the hotel is also well-regarded, offering a mix of buffet and à la carte options with delicious and well-presented dishes. Although some guests noted the buffet could benefit from more variety, the overall food quality and large portions ensure a satisfying dining experience.

The rooms are described as spacious, clean and comfortable, often featuring balconies with beautiful views. Modern amenities and Rituals products add to the comfort, although some rooms could use a bit of updating and better soundproofing. Despite occasional noise issues and older decor, the overall ambiance is cozy and relaxing.

Cleanliness throughout the hotel is consistently praised with meticulous maintenance of both rooms and common areas. The staff's professionalism, friendliness and attentiveness greatly enhance the guest experience, making visitors feel well-cared-for and valued.

The hotel's spa stands out as a major highlight, offering a range of facilities including saunas, hammams, massage services and multiple pools. The Temple of Water, outdoor jacuzzi and various treatments contribute to a luxurious and calming experience, making it an ideal retreat for relaxation.

The gym facilities are well-maintained and equipped, catering to fitness enthusiasts. Although a few machines may occasionally be out of order, the overall quality of the gym is appreciated.

Families find the hotel accommodating and enjoyable with family-friendly amenities and activities. However, some limitations regarding children's access to the spa are noted. The nearby greenway and family rooms add to the hotel's appeal for those traveling with children.

Overall, Gran Hotel Balneario De Puente Viesgo offers an exceptional stay with its serene surroundings, excellent services and friendly staff, making it a perfect destination for a relaxing and rejuvenating getaway.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

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Hotel with Free Wi-Fi

Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Double or Twin Room This air-conditioned room features a flat-screen TV, free internet access and a private bathroom with a hairdryer and bathrobe.

Triple Room This air-conditioned room features a flat-screen TV, free internet access and a private bathroom with a hairdryer and bathrobe.

Special Offer - Double or Twin Room with Spa Access This offer includes a buffet breakfast, and one entry per person per night to the spa's thermal and pool areas. Only children over 12 years can access the Spa, and must be accompanied by an adult.

Superior Double or Twin Room This more spacious air-conditioned room offers mountain views and free internet access. It features a flat-screen TV and a private bathroom with a hairdryer and bathrobe.

Triple Room (2 Adults + 1 Child) The pool with a view is the standout feature of this triple room. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as garden views.

Single Room The pool with a view is the standout feature of this single room. Featuring free toiletries and bathrobes, this single room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as garden views.

Guest Reviews
8.7
Very Good
Location
Gran Hotel Balneario De Puente Viesgo boasts an excellent location in a charming town, making it an ideal destination for visitors looking to explore the beautiful region of Cantabria. Nestled amidst picturesque nature, the hotel offers a perfect setting for a relaxing getaway surrounded by tranquil landscapes and idyllic environments. The hotel's proximity to the mountains and the Pas River enhances its appeal for outdoor enthusiasts with ample opportunities for walking, cycling and hiking in the area.

Travelers appreciate the hotel's convenient location for accessing cultural sites, such as the renowned prehistoric caves and the Rock Art Center. It's also well-positioned for visiting nearby attractions, including Santander and Cabárceno Park with convenient road access and ample parking facilities. The town of Puente Viesgo itself is described as beautiful and charming with good local amenities, including restaurants and bars, adding to the overall experience.

The hotel's serene surroundings offer a peaceful retreat, ideal for guests seeking rest and disconnection from the hustle and bustle of daily life. The area is described as green and quiet with beautiful landscapes and scenic views from rooms and balconies. Additionally, the hotel's excellent services, including a well-regarded spa and quality breakfast, contribute to a memorable stay. Overall, the Gran Hotel Balneario De Puente Viesgo provides an exceptional blend of natural beauty, convenience and relaxation in an enchanting location.

Breakfast
Guests at the Gran Hotel Balneario De Puente Viesgo have consistently praised the breakfast experience, highlighting it as a standout feature of their stay. Described as ample, varied and of high quality, the breakfast buffet offers a wide array of choices including fresh local products, natural juices and delicious pastries. Many reviews noted the incredible taste and presentation of the food with several guests calling it the best breakfast they ever had.

The organization of the breakfast service has also been appreciated with three organized shifts to avoid overcrowding. Despite some occasional issues like waiting for coffee, the overall sentiment remains positive with compliments on the fantastic variety, the quality of products and the friendly, efficient staff. Special mentions were made about the gluten-free options and the delight of having freshly squeezed orange juice.

Even though a few guests pointed out minor areas for improvement, such as the need for sliced bread for toast and a desire for a greater variety of hot foods, the majority of feedback emphasizes the breakfast as being very complete and well-catered to various tastes and preferences. Overall, the breakfast at Gran Hotel Balneario De Puente Viesgo provides a highly praised culinary start to guests' days.

Dinner
The Gran Hotel Balneario De Puente Viesgo is well-known for its diverse dining experiences. Many guests speak highly of the hotel’s food quality, highlighting the delicious, varied and high-quality options available. The restaurant offers both buffet and à la carte services with the buffet often praised for its excellent dinner options, delicious salads and smart, stylish presentation. The dining experience is noted for its large portions and professional service, ensuring that breakfast and dinner are equally enjoyable. The food quality is often described as exceptional with some guests explicitly recommending dining at the hotel, especially if planning a visit to the associated spa.

However, there are some mixed reviews regarding the buffet's variety and quality with a few guests expressing disappointment over repeated dishes and limited options, especially in relation to the price. Other feedback points include the high dinner prices, the lack of basic drinks included with the meal and occasional issues with service speed and professionalism. Despite these occasional drawbacks, the general consensus remains positive with many guests emphasizing the spectacular taste and enjoyment of their dining experiences at the hotel.

Rooms
Gran Hotel Balneario De Puente Viesgo offers visitors a comfortable and largely positive stay, particularly highlighted by its spacious, well-kept rooms. Many reviews commend the elegance and cleanliness with several guests appreciating the division between the bedroom and bathroom areas, as well as the cozy and relaxing atmosphere. The junior suites especially stand out for their extensive space and comfort. Reviews also note the amenities provided, including Rituals products, comfortable beds and modern furnishings in some rooms.

Guests frequently praise the hotel's cleanliness both in rooms and common areas. The convenience of having a balcony or terrace with lovely views of the pool and mountains adds to the experience with the tranquility of the surroundings often mentioned.

However, a few rooms are described as outdated with older furniture and decor that could benefit from renovation. Some guests have pointed out issues with noise due to poor soundproofing and a few complaints about the air conditioning not working well, leading to discomfort. Occasionally, bathrooms in older parts of the hotel are noted as being small and in need of updates.

Despite these inconsistencies, the overall feedback on room comfort and hotel ambiance is quite positive, making it a delightful place for a relaxing getaway in a beautiful, peaceful setting.

Beds
The guest reviews of Gran Hotel Balneario De Puente Viesgo paint a somewhat mixed picture regarding the comfort of the hotel's beds. Many guests praised the beds as being very comfortable, often highlighting them as a positive aspect of their stay. The rooms are described as spacious and the beds big with some guests appreciating the availability of lots of pillows and the overall comfort of the bedding.

However, a significant number of reviews did point out issues with the firmness of the mattresses with many guests finding the beds too hard for their liking. Some reported feeling the springs in the mattresses, describing them as old and deformed, which contributed to an uncomfortable sleep. The hotel's use of two single beds pushed together instead of true double beds was also a common criticism with guests mentioning that it affected their comfort.

There were recurring mentions of pillow discomfort as well with guests finding them either too soft or not firm enough. Some even noted that the beds made a lot of noise or that the mattresses should be updated to improve comfort. Overall, while many guests found the beds comfortable, there is room for improvement to ensure a consistently restful experience for all visitors.

Cleanliness
Gran Hotel Balneario De Puente Viesgo excels in cleanliness, ensuring a consistently pristine environment for its guests. Reviews highlight the hotel’s excellent condition of maintenance and the immaculate state of both the rooms and common areas. Visitors are greeted with rooms that are not only spotless but also elegantly maintained, often featuring balconies with clean, cozy spaces.

Throughout the hotel, from the facilities to the shared spaces, the level of cleanliness is evidently extraordinary. Guests appreciate the consistent effort in cleaning and maintaining the hotel, which extends to detailed touches like sealed towels and meticulous handling of COVID-19 hygiene measures.

Despite a few isolated concerns regarding occasional lapses in room cleaning, the overwhelming sentiment is one of high satisfaction with the hotel's cleanliness. The commitment to cleaning protocol is clear with facilities being well-kept and monitored and staff are described as professional and attentive to these aspects.

In summary, Gran Hotel Balneario De Puente Viesgo stands out for its high standards of cleanliness and maintenance, contributing significantly to the comfort and overall positive experience of its guests.

Staff
At the Gran Hotel Balneario De Puente Viesgo, the level of service and staff friendliness consistently impresses guests. Visitors frequently highlight the kindness, professionalism and attentiveness of the hotel's personnel, noting that they are always friendly and willing to help. From the reception to the housekeeping and dining areas, the staff's dedication to providing excellent service is evident. Many guests appreciate the warm and approachable demeanor of the employees, describing their treatment as fabulous, impeccable and top-notch.

The hotel staff's ability to remain courteous, professional and attentive across different departments contributes significantly to the overall pleasant experience. Despite a few isolated incidents of dissatisfaction, the vast majority of the feedback underscores how accommodating and helpful the team is.

Guests also commend the efficient and polite nature of the reception staff with special mentions of individuals who went out of their way to create memorable experiences. The dining and cleaning staff receive high praise as well, for their friendly service and meticulous attention to detail.

Overall, the warm and welcoming environment fostered by the attentive and friendly staff at Gran Hotel Balneario De Puente Viesgo makes for a delightful stay, ensuring guests feel well-cared for and valued throughout their visit.

Wi-Fi
The wifi at Gran Hotel Balneario De Puente Viesgo generally received mixed reviews. Guests appreciated the assurance of good wifi connection, free availability and satisfactory internet speed in some areas of the hotel. However, multiple reviews highlighted issues such as limited coverage in rooms, occasional inability to connect and slow internet speeds. Some suggested that the wifi could be especially improved during peak seasons. Despite a few instances of strong and reliable internet, it seems the hotel could benefit from enhancing its overall wifi service to meet guest expectations more consistently.

Spa
Gran Hotel Balneario De Puente Viesgo boasts an exceptional spa experience widely praised by guests. The spa is expansive and impeccably clean, featuring various facilities including saunas, hammams, massage services and multiple pools. The standout feature is the Temple of Water – a meticulously organized and highly enjoyable thermal circuit that offers a tranquil and relaxing atmosphere, despite occasional crowding.

Guests commend the large outdoor jacuzzi with stunning views and the diverse and high-quality treatments available, such as massages and thalassotherapy. The attention to detail, from the friendly staff to the well-maintained and spacious facilities, contributes to an overall luxurious and calming experience.

The spa's commitment to cleanliness, effective management of visitor numbers and strict adherence to COVID-19 protocols enhance the sense of safety and comfort. The combination of the beautiful surroundings and the top-notch facilities makes Gran Hotel Balneario De Puente Viesgo an ideal retreat for relaxation and rejuvenation.

Perfect for a weekend getaway, this spa provides excellent value for money with services that are consistently described as comprehensive, peaceful and of the highest quality. Whether indulging in the water therapies or unwinding in the well-appointed relaxation areas, visitors find the spa at Gran Hotel Balneario De Puente Viesgo a delightfully satisfying escape.

Gym
Gran Hotel Balneario De Puente Viesgo boasts well-maintained gym facilities that have impressed many guests. The gym is noted for being well-equipped and very complete, providing a good range of options for fitness enthusiasts. While some guests have pointed out that a few machines may be out of order or in need of maintenance, the general consensus is that the gym is excellent. Many have commented on the great facilities, though a suggestion for adding a water machine was noted. Overall, guests generally appreciate the quality and upkeep of the gym amenities offered at the hotel.

Family
The Gran Hotel Balneario De Puente Viesgo is praised as an excellent destination for families with children, featuring a family-friendly atmosphere and numerous amenities catered to young guests. Visitors appreciate the comfort and convenience of family rooms and the hotel's ideal location close to bus stops makes transportation hassle-free. The on-site dining includes family services and offers a varied breakfast that guests find satisfying.

The hotel boasts specific features such as bathrobes for children and a dedicated children's pool, although some guests suggest that it should be reserved in advance due to its small size. Families also enjoy the surrounding environment, including a nearby greenway with rental bicycles.

However, there are limitations regarding the spa. Children's access to the spa and thermal circuit is restricted to just a few hours daily, which some find disappointing. Despite this, the water temple—a special indoor pool for children—is noted as a great initiative. A few guests have expressed concerns over the balance between catering to families and maintaining the serene atmosphere, noting the presence of elderly guests and spa rules.

Despite these minor setbacks, many find the hotel superb for family holidays, offering a perfect haven to unwind and enjoy quality time together.

4 Star
Gran Hotel Balneario De Puente Viesgo has a blend of strong points and notable downsides. Positively, the service is consistently praised for being very good and visitors generally find the hotel to be a beautiful and enjoyable place to stay. It's often mentioned that the value for money is commendable with everything described as being of four-star quality and earning its well-deserved rating according to some. However, the amenities and facilities show significant inconsistencies. Guests frequently point out that the hotel feels old-fashioned with poor maintenance leading to issues such as torn carpets and curtains and unreliable shower temperature. Furthermore, the comfort of the rooms and the quality of food, particularly breakfast and the dinner buffet, do not seem to meet the expectations associated with a four-star hotel. This disparity has left many guests feeling the establishment falls short of its four-star designation, suggesting that improvements are needed to align with such standards.

Business
Gran Hotel Balneario De Puente Viesgo receives high marks from business travelers for its suitability and well-equipped facilities for professional purposes. The hotel is described as perfect for business stays thanks to its full range of amenities and friendly, attentive staff. Guests highlight the comfortable and luxurious accommodations, which are ideal for a productive day at work or a relaxing evening after meetings. Reception services are noted as efficient and the overall atmosphere is conducive to both work and relaxation.

While breakfast starting at eight o'clock may be slightly late for some business schedules, the hotel remains a favorite for many on professional trips. Guests appreciate the efficient staff and the comfortable setting, which is significant for those on business travel. Gran Hotel Balneario De Puente Viesgo is thus identified as a reliable choice for business trips, offering a perfect balance of work comfort and excellent service.

Accessible
Gran Hotel Balneario De Puente Viesgo, situated in an accessible and well-connected location, offers a variety of accessible amenities that generally ease the stay for guests with disabilities. The facilities across the hotel are mostly accessible and include direct access to the spa, making it convenient for those with mobility issues. Many guests appreciated the hotel's convenient location, especially for those arriving by ferry and described it as both easy to find and well connected.

However, there are notable concerns regarding the entrance ramp, which some found too steep and challenging for those using canes or wheelchairs. While the hotel does offer good access throughout its grounds, including to the outdoor pool, it significantly lacks in offering fully adapted rooms for guests with disabilities. The review indicates an absence of wheelchair-accessible rooms and inadequately adapted bathrooms, which poses a considerable inconvenience for wheelchair users and those with reduced mobility.

While some parts of the hotel, like the receiving rooms, could benefit from an update, the overall accessibility within the facilities is well-regarded. Despite these few shortcomings, guests acknowledge the hotel's efforts in making the environment as accessible as possible, though improvements in room adaptations would significantly enhance the experience for disabled guests.

Honeymoon
Gran Hotel Balneario De Puente Viesgo offers a romantic atmosphere perfect for honeymooners. The hotel's ambiance is described as both warm and welcoming, making it an ideal getaway for couples. The beautiful and serene environment, complemented by very romantic surroundings, contributes to the overall experience.

Guests have highlighted the top-notch service and the superb spa facilities that enhance their stay. The hotel also provides thoughtful touches, such as surprise cava in the room for special occasions, adding to the delight of a honeymoon retreat. The dedicated honeymoon suite further ensures that couples have an unforgettable stay at this charming location.

Luxury
Gran Hotel Balneario De Puente Viesgo offers a luxurious and cozy stay with a sophisticated ambiance. The high quality amenities, combined with attentive and friendly staff, contribute to a top-notch experience. The hotel’s well-maintained facilities and elegant decorations enhance its upscale atmosphere. Guests particularly appreciate the luxurious spa, known as the Temple of Water and the extensive breakfast offerings.

The spacious and clean rooms are well-furnished, if a bit dated, supporting a luxurious yet comfortable experience. Nestled in beautiful surroundings, the outdoor pool provides a delightful escape into nature, further cementing the hotel's appeal as a great value spa destination. This four-star hotel maintains excellent cleanliness and many guests laud the hotel’s consistent delivery of comfort and high-end service throughout their stay. Although not the most budget-friendly option, the luxury and relaxation offered at Gran Hotel Balneario De Puente Viesgo are deemed worthwhile.

Romantic
Gran Hotel Balneario De Puente Viesgo offers an ideal setting for a romantic getaway, renowned for its peaceful and tranquil surroundings that create a perfect ambiance for couples. Guests consistently highlight the romantic atmosphere and ambiance, making it a superb choice for intimate retreats. The scenic location is visually stunning with delightful amenities like a lovely pool bar and a charming cafe/bar accessible via an underground walkway.

Many visitors recommend the hotel for special occasions like anniversaries or weekend getaways without children, praising the relaxing and serene environment. The Sacro-cranial couple circuit and specialized couples treatments provide a unique experience designed to foster connection and relaxation. The available Jacuzzi further enhances the romantic experience, while the comfortable and modern rooms contribute to an overall pleasant stay.

Despite a few instances where the room arrangements were not ideal for romantic events (such as having two single beds instead of a double bed), most guests found their stays to be memorable and enjoyable. Special touches like surprise cava for birthdays add to the appeal, making it a place worth revisiting. Overall, the hotel is celebrated for being a peaceful and romantic haven, making it a perfect choice for couples seeking a quiet and intimate retreat.


Yes, Gran Hotel Balneario De Puente Viesgo has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Gran Hotel Balneario De Puente Viesgo.

No, Gran Hotel Balneario De Puente Viesgo doesn't allow dogs.

No, parking facilities aren't available at Gran Hotel Balneario De Puente Viesgo.

Yes, Gran Hotel Balneario De Puente Viesgo has a gym.

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