Puerto Escondido, Calle del Morro, Colonia Marinero15.858184,-97.059093(Show on Map)
8.5
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 10 Aug - Tue, 11 Aug10 Aug - 11 Aug
1 Room2 Guests
Info
Summary of reviews
Hotel Santa Fe in Puerto Escondido proudly stands as a charming accommodation boasting a remarkable location right by the sea. Its proximity to the Zicatela and Marinero beaches, along with various local restaurants and shops, makes it an ideal choice for tourists. The architectural style is cozy and authentic, accompanied by beautiful gardens and two well-maintained swimming pools, which offer a serene escape.
The hotel's restaurant garners significant praise for its food quality, particularly for breakfast and lunch. Diners highlight the variety of tasty Mexican options, including a commendable 100% vegan breakfast and enjoy the ambiance of dining on a terrace with lovely views. Dinner also receives accolades for its delicious vegetarian and seafood options, making the on-site dining experience a notable plus.
Guest rooms are spacious, clean and comfortable, adorned with hand-painted tiles and beautiful wall paintings. While some guests found occasional issues with bed comfort and minor maintenance problems, the overall feedback on room decor and cleanliness remains positive. Lush plants, well-kept pool areas, daily housekeeping and friendly staff contribute to the hotel's inviting atmosphere.
The service quality at Hotel Santa Fe stands out with staff frequently praised for their warmth, helpfulness and genuine hospitality. Though minor lag in attentiveness was noted at times, the housekeeping personnel and restaurant staff were generally commended for their professionalism.
While the hotel's facilities are well-maintained, the WiFi service has been an area of contention, often described as poor or unreliable, especially in the rooms. However, the connection tends to work better in the restaurant area. Additionally, the hotel location offers stunning ocean views and a picturesque beachfront setting, albeit the nearby beach is not suitable for swimming.
Despite some areas needing updates and occasional comfort issues, Hotel Santa Fe remains a strong contender for visitors seeking a central location with charming surroundings, excellent food and friendly service, making for a memorable stay in Puerto Escondido.
Categories
Beachfront
Located in Puerto Escondido, this hotel offers a convenient beachfront location with comfortable accommodations. Features a pool, a restaurant, and a relaxed atmosphere, perfect for a budget-friendly beachfront stay.
Beach
Located on the edge of Zicatela Beach, it provides direct beach access. The hotel's restaurant overlooks the Pacific Ocean, offering beachfront views.
Romantic
Hotel Santa Fe offers a charming and relaxed atmosphere, suitable for couples seeking a comfortable and intimate stay. Its location in Colonia Marinero provides a convenient and scenic setting.
4 Star
Located in Colonia Marinero, this hotel offers a traditional stay with essential amenities. It is well-regarded for its service and location.
Outdoor Pool
Set between two popular beaches, this colonial-style hotel provides three outdoor pools for guests. The pools offer pleasant ocean views, creating a relaxing atmosphere for swimming and sunbathing.
Pool Lap Lanes
Offers a dedicated lap pool for guests who prioritize swimming as part of their fitness routine, located in Puerto Escondido.
Pool
Pool Lap Lanes
Outdoor Pool
Free Wi-Fi
Honeymoon
Family
Room Types
Standard King RoomThis spacious and bright room features colonial décor in light tones, with wooden furniture and tiled floors. The room has air conditioning, a satellite TV and a furnished balcony overlooking the hotel's gardens. The private bathroom also has a Mexican design, featuring hand-painted tiles.
Junior Suite DoubleThis spacious and bright suite features colonial décor in light tones, with wooden furniture and tiled floors. The suite has air conditioning and a satellite TV. There is also a furnished balcony overlooking the hotel's gardens. The private bathroom also has a Mexican design, featuring hand-painted tiles.
Double RoomThis spacious and bright room features colonial décor in light tones, with wooden furniture and tiled floors. The room has air conditioning, a satellite TV and a furnished balcony overlooking the hotel's gardens. The private bathroom also has a Mexican design, featuring hand-painted tiles.
Double Room in TerraceThis double room is located in front to the pool, has TV, air conditioning, free Wi-Fi.
Master SuiteThe spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a coffee machine, a seating area, a safe deposit box as well as sea views. The unit offers 1 bed.
Small Double RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.
Junior King SuiteThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a seating area, a safe deposit box and a tiled floor. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Review Summaries
Location
Hotel Santa Fe in Puerto Escondido boasts a remarkable location praised by many guests. Nestled right by the sea, it offers the luxury of being just steps away from Zicatela and Marinero beaches. Visitors frequently highlight its proximity to a variety of restaurants, shops and local artisans, making it a central spot perfect for exploring the vibrant surroundings.
The hotel benefits from stunning ocean views, particularly from rooms and the outdoor eating areas, which add a picturesque element to the stay. Its architectural style is described as cozy and authentic, complemented by beautiful landscaping and pretty buildings surrounded by lush gardens.
In addition to its prime location, the hotel features excellent facilities, including two wonderful swimming pools that offer relaxation after a day at the beach. Reviewers also mention the warm and helpful service from the staff, which enhances the overall experience.
The strategic placement near Zicatela beach’s viewpoint provides guests with an added visual treat. Whether enjoying the serene beach atmosphere right across the street or strolling to nearby convenience stores and eateries, the location of Hotel Santa Fe is undeniably ideal for those visiting Puerto Escondido.
Breakfast
Guests at Hotel Santa Fe consistently praise the quality of the breakfast offered at the hotel's restaurant. The morning meal, while not included in the room tariff, is described as delicious, featuring many tasty Mexican options. Diners also appreciate the variety and the beautiful presentation of breakfast served on the terrace, which offers a lovely view.
The restaurant itself garners high recommendations not just for breakfast but for lunch as well with patrons noting the overall excellence of the food. Especially noteworthy is the 100% vegan breakfast option, which receives specific commendation. While the selection is sometimes seen as limited, the quality of the dishes is undeniably good. The ambiance of dining on the terrace adds to the positive experience.
Dinner
Hotel Santa Fe receives high praise for its on-site restaurant, which overall offers a delightful dining experience. Guests consistently highlight the good quality of the food with everything they tried being very good and well-served. The restaurant could be considered the best part of the hotel by some, featuring a varied selection of delicious food set against beautiful scenery, adding to the pleasant dining atmosphere.
The restaurant is noted to be almost exclusively vegetarian, focusing on fish, seafood and vegetarian options, which many guests found to be excellent. Despite the restricted menu, the excellent food choices left an impression. Additionally, the dining room itself, adorned with lots of tile and terracotta, contributes to the overall beautiful property.
While most diners had great experiences, there are occasional mentions of the restaurant proving to be quite average or the staff needing to pay more attention at the pools. However, these minor critiques do not overshadow the general consensus that the hotel restaurant provides an excellent location for a memorable dining experience.
Rooms
Hotel Santa Fe offers a mix of experiences when it comes to its guest rooms. Many travelers have found the rooms to be spacious, clean and comfortable, featuring lovely decor with hand-painted tiles and beautiful wall paintings. The design of the hotel overall is pleasing and the rooms are equipped with all necessary amenities.
The garden and pool areas receive high praise for their beauty and maintenance, contributing to a relaxing atmosphere. Guests also appreciate the quality of the food served in the hotel's restaurants, noting the generous portions.
However, some drawbacks have been mentioned. A few guests found the beds to be hard or the mattresses too soft, leading to a less restful sleep. While the room sizes vary, some found their accommodations too small for the price. There are also mentions of minor maintenance issues such as weak shower water pressure and some outdated furnishings.
Despite these concerns, the hotel staff generally garners good feedback for their service, although there are occasional remarks about reluctance in assistance. Overall, Hotel Santa Fe stands out for its spaciousness, comfort and attractive design, making it a strong contender for a pleasant stay with minor improvements needed in certain areas.
Beds
Guests at Hotel Santa Fe have had mixed experiences with the beds. While some found their beds to be clean, comfy and even super comfortable, others reported issues with the mattresses and pillows. Several guests mentioned that the beds were hard, uncomfortable and even described them as horrible. The springs in some mattresses were felt, causing back pain for a few. The pillows and mattresses generally could be improved with some guests saying they felt worn or too soft. Despite these varying opinions on bed comfort, the hotel offers other amenities like a great breakfast, an on-site restaurant and two pools that are ideal for relaxation.
Cleanliness
Hotel Santa Fe presents a family-friendly atmosphere ideal for relaxation, complemented by the presence of lush plants and freely roaming little animals. The hotel offers very clean accommodations, from rooms to freshwater pools and the facilities are maintained to ensure cleanliness. Many reviewers praised the beautiful landscaping, well-lit pool area and suitable pool temperature, making the outdoor experience enjoyable. The hotel's location near the beach and the friendliness of the staff are additional highlights. Despite being an older hotel with certain areas needing updates and minor issues like occasional room darkness or inconsistent pool skimming, the establishment remains comfortable. Efforts to keep the place tidy are evident with daily room cleaning and clean bathrooms noted. The delightful combination of excellent food, serene environment and cleanliness makes Hotel Santa Fe an attractive option for visitors.
Staff
Hotel Santa Fe excels in providing warm and friendly service. Numerous guests have praised the staff for their friendliness and genuine hospitality. They are consistently noted for their kind attention and helpful demeanor, which creates a welcoming atmosphere at the hotel.
The restaurant staff, in particular, have been commended for their friendliness and professionalism, although there are occasional mentions of them needing to pay more attention at the pools. Overall, the restaurant and its staff garner high praise for offering exceptional service.
Housekeeping personnel are also lauded as spectacular, contributing to the overall positive experience at the hotel. The staff's attentiveness and discretion are frequently highlighted with several guests noting that the staff looked after them well and even accommodated early check-ins at no extra charge.
Despite a few mentions of staff not being fully invested in their tasks, the overwhelming consensus is that the team at Hotel Santa Fe is very nice, helpful and patient. The excellent service provided by the staff is a significant highlight, making stays here particularly enjoyable and memorable for guests.
Wi-Fi
Hotel Santa Fe has received a considerable amount of feedback regarding its WiFi service and most of it highlights significant issues. Many guests report the WiFi as being very poor, often slow to non-existent, especially in the rooms. The connection problems ranged from barely reaching the rooms to not working at all in some areas. Several reviewers specifically pointed out that the WiFi was not suitable for digital pads or teleworking. However, it's noted that the WiFi tends to work better in the restaurant area of the hotel. Overall, the WiFi quality at Hotel Santa Fe is widely regarded as unsatisfactory.
Pool
Hotel Santa Fe boasts a variety of appealing pool experiences that have been positively highlighted by guests. The hotel features two clean freshwater pools, one of which is adults-only, offering a peaceful swimming environment without the presence of children. Both pools are well-maintained and present a relaxing escape, especially from the midday heat.
The design and aesthetics of the pool areas receive commendations for their delightful and calming ambiance with sunny and shaded spots that cater to different preferences. The adults-only pool is particularly noted for its incredible view of the beach, making it a perfect spot to unwind and enjoy the ocean scenery.
Guests also appreciate the pool area for its ability to provide the exact energy needed for a rejuvenating vacation. The serene garden surrounding the pool adds to the overall feeling of an oasis of calm. Whether for a refreshing swim or simply to relax by the water, the pool areas at Hotel Santa Fe are a standout feature, adding significantly to the enjoyment of the hotel stay.
Beach
Hotel Santa Fe is praised for its picturesque setting, ideally located right beside the viewpoint of Zicatela Beach. Guests appreciate the convenience of being just across the street from the beach, enjoying beautiful ocean and beach views from the hotel's ample terrace and restaurant. The hotel's location is highlighted as beautiful and idyllic, making it an excellent spot for beach enthusiasts who value proximity to the shoreline. However, it's worth noting that the beach adjacent to the hotel is not suitable for swimming. Despite some remarks about outdated facilities and the quality of shower heads, the overall consensus underscores the hotel's attractive views and prime beachfront location.
4 Star
Hotel Santa Fe, while aging and in need of renovation, offers a beautiful setting with fantastic architecture and a pool area that guests appreciate. Located with a stunning view of Zicatella Beach, its prime location is a notable advantage. Despite areas of the hotel, particularly the bathrooms, appearing outdated and the rooms not reflecting its four-star rating, the exceptional treatment provided by the staff leaves a positive impression on visitors. However, issues such as terrible Wi-Fi and questionable customer service need addressing to meet guests' expectations fully.
FAQ
Yes, Hotel Santa Fe has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Hotel Santa Fe.
No, Hotel Santa Fe doesn't allow dogs.
No, parking facilities aren't available at Hotel Santa Fe.
