Dreams Riviera Cancun Resort & Spa - All Inclusive

Puerto Morelos , , Calle 55 Supermanzana 11 Manzana 4 Lote 1-01 (Show on Map)


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Summary of reviewsDreams Riviera Cancun Resort & Spa - All Inclusive is a highly recommended resort for those looking for a beautiful beachfront location and exceptional service. The all-inclusive aspect of the hotel with excellent food options is a standout feature that guests have praised. The breakfast options are particularly impressive with a variety of choices and great service. The rooms are spacious and comfortable with some having private plunge pools offering a luxurious experience. The cleanliness of the hotel is also worth noting. The staff are amazing with guests consistently praising their attentive and friendly service. The spa experience is fantastic and definitely a must-visit. Families are well catered for with lots of activities available for children. While there were some negative comments about certain aspects like limited restaurant options, seaweed in the beach or outdated rooms, these were in the minority and did not detract from the overall positive experience. For those looking for a five-star resort in Cancun, Dreams Riviera Cancun Resort & Spa - All Inclusive provides an exceptional vacation spot.
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Resort for Honeymoon
Dreams Riviera Cancun Resort & Spa - All Inclusive is nothing short of ideal to spend the most memorable and luxurious honeymoon getaway. This beachfront resort features Honeymoon Suites which are equipped with a king-size bed, a private plunge pool, private veranda which offers stunning views over the sea, as well as hydrotub that will offer you and your significant other countless moments of relaxation and romance.

Resort with Rooms With Jacuzzi / Hot-tub

Resort with All Inclusive Packages

Luxury Resort

Resort near Golf Courses

Beachfront Resort

Resort near The Beach

Eco Friendly Resort

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Infinity Pool    Heated Pool    Children's Pool    Panoramic View Pool    Private Pool    Outdoor Pool  


Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort for Yoga

5-Star Resort

Resort with Infinity Pool

Resort with Outdoor Pool

Resort with Private Pool Rooms

Resort with Panoramic View Pool

Resort with Children's Pool

Resort with Heated Pool

Room Types
Premium Deluxe Tropical and Garden View (King bed) This stylish, air-conditioned room features modern Mexican-style décor and a private balcony or terrace with garden views. It comes with flat-screen satellite TV, MP 3 docking station and free Wi-Fi. There is also a coffee maker and a minibar. The marble bathroom includes a whirlpool bath, bathrobe and slippers.

Premium Deluxe Ocean View with Whirlpool (King bed) This stylish, air-conditioned room features modern Mexican-style décor and a private balcony or terrace with ocean views. It comes with flat-screen satellite TV, mp3 docking station and free Wi-Fi. There is also a coffee maker and a minibar. The marble bathroom includes a hot tub, bathrobe and slippers.

Premium Deluxe with Plunge Pool and Whirlpool (King bed) This stylish, air-conditioned room features modern Mexican-style décor and a private balcony or terrace with a plunge pool and garden views. It comes with flat-screen satellite TV, mp3 docking station and free WiFi. There is also a coffee maker and a minibar. The marble bathroom includes a whirlpool bath, bathrobe and slippers.

Deal of the Day Room with Whirlpool (King or Double bed) These stylish, octagonal-shaped Special Offer rooms offer fantastic views, mainly of the gardens. They come with flat-screen satellite TV, mp3 docking station and free WiFi. There is also a coffee maker and a minibar. The marble bathroom includes a whirlpool bath, bathrobe and slippers. Please note that location for this room is subject to availability at check-in

Preferred Club Ocean View with Outdoor Jacuzzi (King bed) This stylish, air-conditioned room features modern Mexican-style décor and a private balcony or terrace with a hot tub out door and ocean views. It comes with flat-screen satellite TV, mp3 docking station and free WiFi. There is also a coffee maker and a minibar. The marble bathroom includes a whirlpool bath, bathrobe and slippers.

Preferred Club Ocean View and Pool Front with Outdoor Jacuzzi (King bed) This stylish, air-conditioned room features modern Mexican-style décor and a private balcony or terrace with a hot tub out door and plunge pool garden views. It comes with flat-screen satellite TV, mp3 docking station and free WiFi. There is also a coffee maker and a minibar. The marble bathroom includes a whirlpool bath, bathrobe and slippers.

Preferred Club Deal of the Day with Outdoor Jacuzzi (King or Double bed) This stylish, air-conditioned room features modern Mexican-style décor and a private balcony or terrace with a hot tub out door and location subject to availability at check in time. It comes with flat-screen satellite TV, mp3 docking station and free WiFi. There is also a coffee maker and a minibar. The marble bathroom includes a whirlpool bath, bathrobe and slippers.

Preferred Club with Plunge Pool and Outdoor Jacuzzi (King bed) This stylish, air-conditioned room features modern Mexican-style décor and a private balcony or terrace with a hot tub out and ocean or pool front views. It comes with flat-screen satellite TV, mp3 docking station and free WiFi. There is also a coffee maker and a minibar. The marble bathroom includes a whirlpool bath, bathrobe and slippers.

Premium Deluxe Tropical and Garden View with Whirlpool (Double bed) This twin/double room's special features are the hot tub and the spa bath. The spacious twin/double room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Premium Deluxe with Plunge Pool and Whirlpool (Double bed) The hot tub and private pool are the special features of this twin/double room. The spacious twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. Featuring a terrace, this twin/double room also offers a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

Premium Deluxe Ocean View with Whirlpool (Double beds) This twin/double room's special feature is the hot tub. The spacious twin/double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Preferred Club Ocean View with Outdoor Jacuzzis (Double beds) This room includes satellite TV, a terrace and a patio.

Preferred Club Ocean View and Pool Front with Outdoor Jacuzzi (Double bed) This double room features a hot tub. The spacious double room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.

Preferred Club with Plunge Pool and Outdoor Jacuzzi (Double bed) This double room's special features are the hot tub and the private pool. The spacious double room offers air conditioning, a minibar, a terrace with pool views as well as a private bathroom boasting a bath. The unit has 2 beds.

Preferred Club Ocean Front Honeymoon Suite with Outdoor Jacuzzi (King bed) The hot tub is the standout feature of this suite. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 2 beds.

Preferred Club Master Suite with Outdoor Jacuzzi (King bed) This suite's standout feature is the hot tub. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 2 beds.

Family Suite Premium (Two Connecting Premium Deluxe Tropical View rooms) The hot tub and spa bath are the standout features of this suite. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.

Family Suite Preferred (Two Preferred Club Suites connecting rooms) This suite features a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. Featuring a balcony, this suite also provides air conditioning, a minibar and a flat-screen TV with cable channels. The unit offers 3 beds.

Family Suite Premium tpl (Two Connecting Premium Deluxe Tropical View rooms) This suite features a hot tub and a spa bath. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 3 beds.

Family Suite Preferred tpl (Two Preferred Club Suites connecting rooms) This suite's standout feature is the hot tub. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. Boasting a balcony, this suite also offers air conditioning, a minibar and a flat-screen TV with cable channels. The unit has 3 beds.

Superior Suite with Sea View This suite features a hot tub. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 2 beds.

Presidential Suite This suite's standout feature is the hot tub. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 2 beds.

Premium Deluxe King This suite's standout feature is the hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with garden views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.

Premium Deluxe Double This suite's standout feature is the hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with garden views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.

Preferred Club Ocean front Bridal Suite The unit offers 1 bed.

Preferred Club Tropical view Double The unit offers 2 beds.

Preferred Club Tropical view King The unit offers 1 bed.

About Dreams Riviera Cancun Resort & Spa - All Inclusive
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Guest Reviews
8.5
Very Good
Location
Dreams Riviera Cancun Resort & Spa is perfect for those who want to be right on the beach with beautiful scenic views. Guests praised the location of the resort as it is well situated for a great tropical view, close to the pool and right on the beach. The resort is considered a good size, not too large from other resorts which makes it feel secure. The location is great, offering all the amenities within distance for guests to enjoy, like cabanas and the kiddie pool. Guests also enjoyed taking a shopping tour to Playa del Carmen. The beach and grounds are considered gorgeous; however, some guests noted that the beach is man-made. The resort is isolated from the Cancun hotel zone, set amidst a mangrove and perpetual low-tide which offers a peaceful escape. Guests noted a negative experience when a friend was not allowed past the lobby, communicated in a condescending way. Despite the negative experience, guests praised the location and the resort's proximity to the beach.

Breakfast
If you're a breakfast person, you'll definitely enjoy your stay at Dreams Riviera Cancun Resort & Spa - All Inclusive. Many guests have praised the breakfast options available at the hotel with some even calling it phenomenal or delicious. The variety of food choices is also notable with different restaurants and buffets offering great quality meals. Service at the breakfast area is also highly appreciated with some saying it was extra great. Some guests, however, mentioned that the buffet can be hit or miss and some found it limited and repetitive. Nevertheless, many highly recommend the breakfast experience, especially the Himitsu Hibachi restaurant and the World Cafe. The Club Preferred package is also highly recommended for access to breakfast facing the sea in the morning. Overall, the breakfast and rooms are the best aspects of the hotel according to some guests.

Dinner
Dreams Riviera Cancun Resort & Spa - All Inclusive offers a variety of restaurant options for dinner, including Japanese and Mexican cuisine, as well as Italian and French restaurants that were good according to some guests. However, there were mixed comments about the food quality with some praising the high quality of food, while others found it subpar or not good at all, especially at the buffet. Some guests also mentioned limited options, limited Mexican food options and repetitive dishes. The French restaurant was okay, while the Mexican restaurant was a favorite for its decor, food quality and attentive staff. Himitsu restaurant garnered the best food experience with the Hibachi dishes being amazing. Some restaurants were better than others and it was sometimes hard to get a reservation without waiting. There were also complaints of waiting to enter restaurants, especially after 7 pm and limited spots at the beach or pool. Room service was also available but with mixed reviews. Despite some negative feedback, many guests still found the food to be enjoyable and praised the exceptional service from staff.

Rooms
Dreams Riviera Cancun Resort & Spa - All Inclusive is a beautiful property with stunning views of the ocean. Many guests have raved about the large and comfortable beds, clean rooms and spacious accommodations. The private outdoor jacuzzis and individual plunge pools in some rooms are a hit with guests who want a quiet pool experience. There are breathtaking lobby and ocean views throughout the property. The set up of the rooms is unique with some facing weddings and resulting noises until 2am. While some rooms may be outdated or need improvements, the staff and room service are amazing. Those who book ground floor rooms with private pools highly recommend them, as they offer a heavenly experience worth the extra cost. The hotel is always immaculately clean and the specialty restaurants and room service are very good. Overall, the rooms and facilities are very nice and spacious with some in need of updates, but the beautiful ocean views and lovely staff make up for any minor issues.

Beds
If you're searching for a comfortable stay with Dreams Riviera Cancun Resort & Spa - All Inclusive, you're in luck! Most guests rave about the comfortable beds and pillows, describing them as firm yet cozy. The room decor is also well-executed and some guests particularly enjoyed the camastros de cama. While there were a few negative comments about old mattresses and pillows that should be changed, these seemed to be the exception rather than the norm. The only other critique was that the beds were not changed daily, but this is a minor point when everything else about the sleeping arrangements is so comfortable. Don't worry about bed bugs either - while one guest had a negative experience, there were no other complaints or reports of infestations. All in all, Dreams Riviera Cancun Resort & Spa has your comfort in mind when it comes to beds and sleeping arrangements.

Cleanliness
Dreams Riviera Cancun Resort & Spa is a great choice if you're looking for a clean and friendly environment. The majority of guests had positive things to say about the cleanliness of the property with comments like "immaculately clean," "super clean," and "very clean and organised" being common. The staff members, particularly the housekeeping team, were lauded for their kind and attentive service with one guest even thanking her maid by name. While some reviewers noted that improvements could be made, such as updating outdated rooms or addressing stained towels, the overall consensus was that the property was well-kept and clean. The resort's facilities, such as the gardens and whirlpool bath, were also mentioned as being immaculate. Despite some minor concerns, visitors overwhelmingly praised the cleanliness of Dreams Riviera Cancun Resort & Spa.

Staff
The staff at Dreams Riviera Cancun Resort & Spa is exceptional with guests praising their friendliness, helpfulness and exceptional service. Many guests mention staff members by name who went above and beyond in making their stay memorable, including Victor, Erica, Israel, Said and concierge Leslie. The housekeeping staff is also commended for their kindness and attention to detail. Guests enjoyed live music during their wait for dinner and found the staff to be overall friendly. There were a few negative reviews about poor service from the front desk and restaurant staff, but these are in the minority. The majority of guests had a wonderful experience with staff who were accommodating, personable and attentive to their needs. From the pool side to the restaurants and bars, guests consistently found the staff to be outstanding with many noting that they made their visit feel like home.

Spa
If you're looking for a luxurious and relaxing spa experience during your stay in Cancun, the Dreams Riviera Cancun Resort & Spa is the perfect place for you. Guests rave about the exceptional spa experience, describing it as "fantastic," "amazing," and "a treat." The spa is definitely worth the cost, delivering an exceptional experience with hydrotherapy sessions and a percorso in acqua. The plunge pool and spa area are wonderful and allow guests to fully unwind and escape from the hustle and bustle of everyday life. The spa staff, particularly the ladies, are great and always provide top-notch service. Overall, the spa at Dreams Riviera Cancun Resort & Spa is a must-visit for anyone looking to indulge and relax on their vacation.

Pool
The pools at Dreams Riviera Cancun Resort & Spa - All Inclusive are one of its main attractions with guests describing them as great, clean and spacious. Families love the large and shallow children's pool, while couples enjoy the swim-up bar pool and infinity pools. Private pools in some of the rooms are a luxurious bonus. The pool staff provide great service and make pool time a relaxing experience. However, some guests did have complaints about the beach being dirty and sandy with lots of seaweed in the water. Some guests found it difficult to find a spot at either the beach or the pool and had to rent cabanas or beds. Overall, the pool area is a popular spot for guests to socialize with each other and enjoy their vacation.

Beach
The Dreams Riviera Cancun Resort & Spa boasts a beautiful private beach with sun loungers and beachside bars. While there were some challenges with seaweed build-up, the resort had staff diligently cleaning the beach throughout the day. Even with the seaweed, guests still enjoyed the stunning views and the shrimp tacos from the beachside restaurant. Some guests did note that the beach wasn’t as turquoise as expected in some areas, but overall the beach and grounds were gorgeous. Although some guests mentioned there were not enough spots for lounging and suggested the hotel add more. Despite a few minor setbacks, the beach at Dreams Riviera Cancun is still highly recommended for those looking to enjoy the beautiful Cancun oceanside.

Family
Dreams Riviera Cancun Resort & Spa - All Inclusive is a child-friendly hotel that's perfect for a family vacation. With lots of activities and entertainment for the whole family, there's never a dull moment. The kids pool is great for younger children or those who can't swim yet, although the kids menu could be better. Despite the resort being quite busy due to weddings, there's still fun around every corner, including outdoor movies for children every night. The staff are wonderful and make you feel right at home, providing comfort for families with young children. Although the pool area could use more slides and water features, the resort is still highly recommended for families looking for a fun-filled vacation.

5 Star
Dreams Riviera Cancun Resort & Spa is a hotel that truly lives up to its five-star rating. Guests have praised its exceptional facilities and services, noting that it exceeded their expectations. One reviewer even mentioned checking out of a different hotel due to misleading pictures on Booking.com, but Dreams Riviera Cancun was completely different and so much better. The hotel is well-maintained and well-run with extremely friendly staff who provide exceptional service. Guests have described the food as excellent and the rooms and breakfast as top-notch. The all-inclusive package is also a standout feature with no negative side effects. Overall, Dreams Riviera Cancun Resort & Spa provides the best hotel experience and is a wonderful choice for those looking for a superb vacation spot.

All-Inclusive Packages
Dreams Riviera Cancun Resort & Spa - All Inclusive is a wonderful all-inclusive resort located in Cancun. Guests loved that the hotel is all-inclusive, meaning that all food and drinks are included without the need to pull out money. The resort has fantastic inclusive restaurants and the food exceeded the expectations of many guests with some saying it was the best they've had at a resort ever. The staff is friendly and the all-inclusiveness makes for a stress-free stay. However, some guests were disappointed to find hidden charges, such as paying for beach beds. Additionally, some felt that the meals in the restaurants were repeated and not of high quality with one guest stating that all-inclusive equaled poor meals. Despite some negative experiences, overall, many guests had a positive experience with the all-inclusive resort and no negative side effects of the all-inclusive were reported.

Private Pool
The Dreams Riviera Cancun Resort & Spa - All Inclusive offers an unforgettable experience with their private pools available in select rooms. From plunge pools to individual pools for swim-up suites, guests have raved about the added luxury and relaxation they provide. The preferred club has particularly great private pools and a ground floor room with a private pool is well worth the extra cost. While a few guests mentioned cold water or issues with their booking, the overwhelming consensus is that the private pools at this resort are amazing and a must-try.

Romantic
If you're looking for a perfectly romantic getaway, Dreams Riviera Cancun Resort & Spa - All Inclusive should definitely be at the top of your list. Many guests have raved about their experiences, praising the hotel chain as a whole and loving the unique touches provided for birthdays and other occasions. While there were a few minor hiccups - such as false promises for a preferred service and not being advised to bring a bathing suit to the spa area - overall, guests clearly had an outstanding time. Plus, the romantic dinner and preferred club services were a big hit, as were the breathtaking views from the honeymoon suite. Some guests even recommended paying the extra cost for certain room types, as they truly made the stay extra special. Whether you're looking for a quick romantic escape or a longer honeymoon-style vacation, Dreams Riviera Cancun Resort & Spa has got you covered.


Yes, Dreams Riviera Cancun Resort & Spa - All Inclusive has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Children's Pool, Panoramic View Pool, Private Pool, Outdoor Pool.

Yes, a spa is available at Dreams Riviera Cancun Resort & Spa - All Inclusive.

No, Dreams Riviera Cancun Resort & Spa - All Inclusive doesn't allow dogs.

Yes, parking facilities are available at Dreams Riviera Cancun Resort & Spa - All Inclusive.

Yes, Dreams Riviera Cancun Resort & Spa - All Inclusive has a gym.
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