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Hyatt Ziva Puerto Vallarta

Puerto Vallarta , Playa Las Estacas S/n, Puerto Vallarta Jalisco (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHyatt Ziva Puerto Vallarta is a beautiful and well-maintained resort with an excellent location and breathtaking ocean views from most rooms. The private beach is considered one of the best in the area and the pools are a highlight of the hotel. The breakfast is a must-try with fresh fruits, juices and cappuccinos and the Mexican restaurant offers great food and drinks. The staff is extremely hospitable and always ready to cater to guests' needs, ensuring a comfortable stay. The resort is family-friendly and offers a plethora of activities for both children and adults. While some guests had issues with the food quality and long wait times, most found the dining experience to be really good with standout dishes. The beds are comfortable, cozy and provide a good night's sleep. Overall, Hyatt Ziva Puerto Vallarta is an excellent choice for a vacation in Puerto Vallarta.
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Categories

Resort with Rooms With Jacuzzi / Hot-tub

Luxury Resort

Beachfront Resort

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort near Nightlife Spots

Resort with Swimming Pool

Infinity Pool Children's Pool Panoramic View Pool Pool Swim Up Bar Outdoor Pool

Resort with Free Wi-Fi

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort for Yoga

4-Star Resort

Resort with Infinity Pool

Resort with Outdoor Pool

Resort with Swim Up Bar

Resort with Panoramic View Pool

Resort with Children's Pool

Room Types

King Room with Ocean View This room offers panoramic ocean views, one king-sized bed, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

Club King Room with Hot Tub - Oceanfront This room offers panoramic ocean views, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage. Located at the Club Level Tower.

Double Room with Ocean View This room offers panoramic ocean views, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

King Room - Swim Up This room offers a semi-private pool, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage. This room type only allows guests aged 18 years and older in the room.

One-Bedroom King Suite with Plunge Pool This room offers a private pool, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

Club King Suite with Ocean View This room offers panoramic ocean views, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

Club Double Room with Hot Tub - Oceanfront This room offers panoramic ocean views, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

Double Room - Swim Up This room offers a private pool, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage. This room type only allows guests aged 18 years and older in the room.

Club Suite with Ocean View This room offers panoramic ocean views, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

King Room This room offers a terrace, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

Double Room This room offers a terrace, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

King Room with Balcony and Ocean View This room offers a balcony, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

Double Room with Balcony and Ocean View This room offers a balcony, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

Double Room with Partial Ocean View This room offers partial ocean views, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

King Room with Partial Ocean View This room offers partial ocean views, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

Double Room - Oceanfront This room offers ocean views, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

King Room - Oceanfront This room offers ocean views, in-suite beer, soft drinks and snacks, controlled air conditioning, LCD satellite TV, safety-deposit box and ironing facilities. The bathroom features rainfall shower, designer toiletries, bathrobes and slippers as well as a hairdryer. There is also a spacious closet with luggage storage.

Club King Suite with Ocean View - Swim Up The fireplace is a top feature of this suite. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views.

Club Suite with Ocean View - Swim Up The fireplace is the standout feature of this suite. The spacious suite features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a shower.

About Hyatt Ziva Puerto Vallarta

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Guest Reviews

8.4

Very Good

Location

The Hyatt Ziva Puerto Vallarta boasts the best location in all of PV, surrounded by a tropical paradise and almost private beach. It is located near the boardwalk and the Zona Romantica, which are wonderful to explore. All rooms face the ocean, which affords beautiful views. The resort has a bar and offers plenty of lounges and shade, making it a quiet and safe place to relax. Transportation is easy with affordable taxis and Uber being much cheaper than standard rates. The location is fantastic with easy access to the town and is situated in a secluded and very scenic cove. The private beach is a highlight and considered to be one of the best beaches in the area. Overall, guests love the beautiful setting and location of the property.

Breakfast

The breakfast at Hyatt Ziva Puerto Vallarta is a must-try according to the guests. They describe it as the best all-inclusive food they have ever had with a good buffet breakfast and a lot of options to choose from. The fresh fruits, juices and cappuccinos with soy as an option impressed them and they also enjoyed the shrimp ceviche and banana cheese crepe. The Mexican restaurant offers great food and drinks and room service is also available for breakfast. The service was described as awesome and the guests complimented the fresh and delicious food. While some wished for a little improvement in the buffet's food quality, the overall experience was satisfying with lots of food choices.

Dinner

Guests at Hyatt Ziva Puerto Vallarta enjoyed a variety of dining options with a different restaurant available every night. The Blaze restaurant was a clear favorite for its delicious steaks, while the Mexican restaurant also received high praise. The Italian restaurant, on the other hand, received criticism for lack of flavor and menu options. Other restaurants, such as the Asian and American, were hit or miss. Some guests also noted long wait times for their food, while others had issues with the room service. However, overall, many guests found the food to be really good with standout dishes including the beef carpaccio and mozzarella pizza at the Italian restaurant and the al pastor nachos at Casa Grande. There were some negative comments about horrible and awful food and some guests felt that the quality of the food didn't match the structure of the hotel. Despite some flaws, the vast majority of guests enjoyed excellent dining experiences during their stay at the hotel.

Rooms

If you're looking for a beachside resort in Puerto Vallarta, the Hyatt Ziva is a great choice! Guests rave about the breathtaking ocean views from most rooms with some even having semi-private pools. The rooms themselves are generally quite large and well-appointed with comfortable beds and excellent showers. While some areas of the hotel are starting to show wear, overall the property is well-maintained and clean. There are a few areas that could use better upkeep and some guests have reported issues with the AC or finding their room to be musty. However, the hotel staff are quick to address any concerns and upgrades may be in progress - some rooms have been renovated and received fresh paint. The hotel also boasts some great amenities, such as a fantastic sports bar and a stunning club hot tub room. Overall, if you're looking for a comfortable and scenic stay in Puerto Vallarta, the Hyatt Ziva is definitely worth considering.

Beds

When it comes to a good night's sleep, the beds at Hyatt Ziva Puerto Vallarta won't disappoint. Multiple guests have described them as comfortable, delightful and extremely cozy. Some reviews have mentioned that the beds could use an upgrade, but overall, positive comments far outweigh any negatives. One guest even noted a waterproof mattress protector, providing peace of mind and added comfort. While a few guests found the beds to be hard or uncomfortable, most visitors agreed that the room was cozy and inviting, thanks in no small part to the comfortable beds. So if you're looking for a good night's sleep, don't hesitate to book a stay at Hyatt Ziva Puerto Vallarta, where you'll find comodidad at every turn.

Cleanliness

The Hyatt Ziva Puerto Vallarta is a well-maintained, 4-star beachside resort that boasts of cleanliness and modernity. The rooms are fresh, extremely clean and kept up nicely. Guests have praised the staff's helpfulness and promptness in cleaning up after a hurricane hit the property and beach. While some reviewers mentioned a few issues with inconsistent housekeeping, bedsheet stains and musty room, the overall impression of the resort is one of cleanliness and hygiene. The location is beautiful and guests have noted that the cleanliness is maintained throughout the facility, including the buffet serving stations and checking counter. However, some guests have observed that not all COVID-19 safety protocols are being followed by guests and staff. Despite this, guests have emphasized the hotel's overall cleanliness, making it an excellent choice for a vacation in Puerto Vallarta.

Staff

Hyatt Ziva Puerto Vallarta boasts of an extremely hospitable staff who are always ready to cater to your every need. From the moment you arrive, the staff treats you like royalty and make you feel right at home. All the employees are proactive, respectful and cheerful, ensuring that your stay is nothing short of excellent. Guests particularly lauded their exceptional service with several praising the staff for going beyond the call of duty to ensure that their stay was comfortable. Special mention was given to personnel like Arturo, Fermin, Carlos, Miguel, Daniel, Hector and Victor, who were all paragons of professionalism and impeccable service. Guests loved how the staff was always accommodating, friendly and readily available. Even during the hurricane, the staff's rapid response was impressive. Children were also entertained by staff members like Jessica and Irlanda, who did a fantastic job of keeping them engaged. Although there were a few instances where guests found it hard to get refills, overall, the restaurant staff was professional and prompt. Despite the language barrier, the personal touch of the staff was priceless and guests couldn't praise them enough.

Pool

The pools at Hyatt Ziva Puerto Vallarta are definitely a highlight of the hotel based on guest reviews. With an abundance of pool options, including infinity pools and a swim-up bar, there's something for everyone. The adult pool was a popular spot to relax and the private white sand beach was excellent. Nature lovers enjoyed watching baby turtles being released into the ocean nightly. There were a few complaints about pool crowding and limited options for kids, but overall guests loved the pool and beach area. It's worth mentioning that some guests reported noise in the central pool area and worn beach loungers. Regardless, the pool and beach area are sure to provide a relaxing and enjoyable vacation experience.

Beach

Hyatt Ziva Puerto Vallarta offers a paradise experience to its guests with a private beach on the property that is easily one of the most beautiful beaches in the area. The beach is exclusively for hotel guests, ensuring a private and peaceful atmosphere. The outstanding views make the beach even more breathtaking. With white sand and warm ocean water, guests can relax and enjoy the beach service that provides food and drinks. There are also great beach restaurants with delicious food in downtown to check out. Despite the lack of beach cleaning, the private beach is still considered the most amazing and beautiful beach in the area. This location also offers a closed territory and private beach. Overall, Hyatt Ziva Puerto Vallarta is a hotel with a great location and a wonderful beach.

Family

Hyatt Ziva Puerto Vallarta is a great family resort that offers a plethora of activities for both children and adults. The beach is particularly excellent for young children and the resort is perfect for family reunions of all ages. The buffet restaurant is accommodating and there are more options poolside for food. The resort has a family-friendly atmosphere and is very family-oriented. While the resort is not suited for teenagers, it offers programming for kids and activities throughout the day. Kidz zone is a particular favorite among little kids with Jessica and Irlanda being the stars. Overall, it's an excellent option for families looking for a fun and relaxing vacation.

Yes, Hyatt Ziva Puerto Vallarta has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Pool Swim Up Bar, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Hyatt Ziva Puerto Vallarta.

No, Hyatt Ziva Puerto Vallarta doesn't allow dogs.

Yes, parking facilities are available at Hyatt Ziva Puerto Vallarta.

Yes, Hyatt Ziva Puerto Vallarta has a gym.

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