Hotel Botanico y Oriental Spa Garden

Puerto de la Cruz , , Avenida Richard J. Yeoward, 1 (Show on Map)


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Summary of reviewsHotel Botanico y Oriental Spa Garden is a luxurious and highly recommended destination for couples seeking a romantic getaway. The hotel's tranquil location, beautiful gardens, pools, spa, excellent restaurants and attentive service provide an intimate and serene atmosphere. The breakfast buffet is exceptional, offering a wide range of delicious and plentiful options in a beautiful setting, though some guests found it crowded. The hotel's cleanliness and service are outstanding with friendly, helpful and polite staff. The spa and wellness area are also exquisite and featuring indoor and outdoor pools, saunas, Jacuzzis and relaxation rooms. The outdoor pool area is stunningly beautiful, offering fantastic views of either the Teide or the sea. While the hotel's quality of restaurants received mixed reviews, the Oriental restaurant stood out as exceptional. The rooms are comfortable and clean with pleasant views and some personalized touches. However, some guests found the decor and amenities to be a bit dated. While the hotel may not always match the 5-star category, it provides a luxury experience, making it one of the best hotels in Tenerife.
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Categories
Luxury Hotel
One of the premium luxury hotels in Canary Island, situated in Puerto de la Cruz in Tenerife.

Family Friendly Hotel
To make sure the little ones are also having fun, the hotel offers the Botanico Kinder Adventure. A one-of-a-kind program featuring guided tours of the Loro Parque Animal Park, priority seating on animal shows, educational workshops, crafts, games, a visit to the Siam Water Park and the Mini Club. With varying schedules throughout the year, rest assured that they would not be bored. The hotel also offers interconnected rooms so you can watch over them, a children's pool and menu, and babysitting services on request.

Hotel with Swimming Pool
The hotel features an outdoor pool and attractive gardens, overlooking the Atlantic Ocean.

  Heated Pool    Indoor Pool    Children's Pool    Outdoor Pool  

Number of pools 4

Pool 1 information:

Name of the pool: Main Pool
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5-Star Hotel
Being the only official 5 star “Grand Luxe”, hotel,it offers an elegant and peaceful atmosphere in the Canary Islands.

Hotel with EV Charging Stations

Hotel near Golf Courses

Eco Friendly Hotel

Hotel for Honeymoon

Hotel with Spa

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

EV charging stations  


Hotel with Gym

Hotel with Tennis Courts

Hotel for Yoga

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Deluxe Double or Twin Room with Spa View This room has a balcony with spa views, a flat-screen TV and a marble bathroom. This room rate includes unlimited spa access from 07:00 until 19:00 daily. New Year's Eve Gala dinner is included for December 31 in Half Board and in B&B prices and Christmas Eve Gala is included for Half Board prices. Room equipped with Smart TV 49', Chromecast, Coffee, Tea & Water in the room replenished daily, evening turndown service as well as unlimited daily access to the indoor and outdoor thermal circuit of The Oriental Spa Garden for guests aged over 16 years

Ambassador Junior Suite with Spa View This juniour suite has a large open-plan living room with flat-screen TV, marble bathroom and a large balcony with views of the sea, mountains or hotel gardens. This room rate includes unlimited spa access from 07:00 until 19:00 daily. New Year's Eve Gala dinner is included for December 31 in Half Board and in B&B prices and Christmas Eve Gala is included for Half Board prices. Room equipped with Smart TV 55", Chromecast, Coffee, Tea & Water in the room replenished daily, evening turndown service as well as unlimited daily access to the indoor and outdoor thermal circuit of The Oriental Spa Garden for clients above 16 years old.

Family Room This room rate includes unlimited spa access from 07:00 until 19:00 daily. New Year's Eve Gala dinner is included for December 31 in Half Board and in B&B prices and Christmas Eve Gala is included for Half Board prices. Room equipped with Smart TV 49', Chromecast, Coffee, Tea & Water in the room replenished daily, evening turndown service as well as unlimited daily access to the indoor and outdoor thermal circuit of The Oriental Spa Garden for guests aged over 16 years.

Deluxe Double with Mountain View This room rate includes unlimited spa access from 07:00 until 19:00 daily. Christmas and New Year's Eve Gala dinner is included for December 31 in Half Board and in B&B prices. Room equipped with Smart TV 49', Chromecast, Coffee, Tea & Water in the room replenished daily, evening turndown service as well as unlimited daily access to the indoor and outdoor thermal circuit of The Oriental Spa Garden for guests aged over 16 years.

Ambassador Junior Suite with Sea View This room rate includes unlimited spa access from 07:00 until 19:00 daily. Christmas and New Year's Eve Gala dinner is included for December 31 in Half Board and in B&B prices. Room equipped with Smart TV 55", Chromecast, Coffee, Tea & Water in the room replenished daily, evening turndown service as well as unlimited daily access to the indoor and outdoor thermal circuit of The Oriental Spa Garden for clients above 16 years old.

Deluxe Double or Twin Room with Sea View This twin/double room features a balcony, minibar and flat-screen TV. New Year's Eve Gala dinner is included for December 31 in Half Board and in B&B prices and Christmas Eve Gala is included for Half Board prices. Room equipped with Smart TV 49', Chromecast, Coffee, Tea & Water in the room replenished daily, evening turndown service as well as unlimited daily access to the indoor and outdoor thermal circuit of The Oriental Spa Garden for guests aged over 16 years.

Senator Suite Teide View This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 1 bed.

Senator Suite Ocean View This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.

Double Deluxe Pet Friendly Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned twin/double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

Ambassador Pet Friendly Jr. Suite This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

Superior Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Superior King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

About Hotel Botanico y Oriental Spa Garden
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Guest Reviews
9.0
Excellent
Location
If you're looking for a hotel that offers tranquillity and beautiful surroundings, Hotel Botanico y Oriental Spa Garden in the north of Tenerife is an excellent choice. The hotel is not too far from the town and seafront, making it walkable or there's a free shuttle. The tranquil location is within walking distance to a stunning botanical garden and good restaurants. The spectacular setting and lovely gardens provide an ideal place to rest and disconnect. However, be warned, coming back to the hotel may require a bit of effort as it's uphill all the way. Some rooms offer incredible views of either the Teide or the sea. The hotel's location is perfect to explore the surrounding area, including Loro Parque and Playa del Castillo. Overall, this well-managed hotel is an excellent base to explore the north of Tenerife.

Breakfast
Guests have been raving about the amazing breakfast choices offered at Hotel Botanico y Oriental Spa Garden. The breakfast buffet is excellent and varied with plenty of options to choose from, catering to a range of preferences, including fruits, vegetables, proteins and dairy. Some guests even described the petit déjeuner buffet as exceptional! The breakfast facilities are great and include a chocolate fountain. Guests can enjoy their breakfast in a beautiful garden setting or on a calm terrace. While the breakfast is generally very good, some guests noted that the coffee could be improved. On the other hand, others mentioned the delicious food and excellent quality of the breakfast buffet. However, a few guests found the selection to be basic with almost no variety and some guests found it crowded and hard to find a place. The staff were generally very friendly with some guests mentioning Jose’s great service at the breakfast buffet. Overall, the breakfast at Hotel Botanico y Oriental Spa Garden is a highlight for many guests, offering a wide range of delicious and plentiful options in a beautiful setting.

Dinner
The Hotel Botanico y Oriental Spa Garden offers a variety of restaurants to suit all tastes, from Italian to Mediterranean cuisine. While some guests raved about the excellent quality of the food, others found the meals to be overpriced and disappointing with limited menus and slow service. Some guests were also disappointed that one of the restaurants was closed during their stay. However, the Oriental restaurant stood out as a highlight with excellent dishes and attentive staff. While some guests enjoyed a lovely Christmas dinner, others found the music too loud and not appropriate for the occasion. Those on half board enjoyed the option of two restaurants, while others mentioned the lack of options for late-night dining. Overall, the quality of the hotel's restaurants received mixed reviews with some guests disappointed and others satisfied.

Rooms
Guests at the Hotel Botanico y Oriental Spa Garden have described the rooms as comfortable, clean and spacious with nice views of the gardens, mountains or sea. Some guests mentioned that the rooms were well laid out and had everything one would need, while others felt that the decor was a bit dated or modest. Several guests appreciated small touches such as fresh roses in the bathroom or chocolates at night and the room cleaning was described as impeccable. Some guests noted that the beds were comfortable or the pillows were super soft, while a few others mentioned that the mattresses could be improved. Some guests reported issues with heating or noise insulation, while others enjoyed the quiet atmosphere or smoking floor. Some of the rooms had direct views of Teide, while others only had a side view. Some guests were upgraded to a suite for free, which they found perfect or huge, but others felt that their rooms were a bit dated or had below-average bathrooms. Overall, guests seem to have enjoyed comfortable and clean rooms with pleasant views and some personalized touches, although the decor and amenities may not be as modern as in other 5-star hotels on the island.

Beds
The Hotel Botanico y Oriental Spa Garden boasts a variety of accommodations perfect for a relaxing getaway, but when it comes to the beds, guests seem to have mixed feelings. Some rave about the comfortable waterbeds and high-quality mattresses, citing their perfect firmness as a highlight. However, others express disappointment with overly soft mattresses and pillows that need replacing. Some even suggest that the hotel offer more pillow options to cater to individual preferences. Additionally, some guests note that the beds are twin-sized, which may be a downside for those accustomed to larger beds. Despite these mixed reviews, some lucky guests have even been treated to romantic rose petals scattered across the bed upon arrival. Overall, guests' experiences with the hotel's beds are divided, but with attention to detail, the Hotel Botanico y Oriental Spa Garden could certainly improve and make their beds truly five-star.

Cleanliness
Guests rave about the stunningly beautiful gardens of Hotel Botanico y Oriental Spa Garden, which are kept in perfect condition, attracting attention to the hotel's cleanliness. While some visitors noticed some unsatisfactory elements such as an unclean pool or aged facilities, overall the hotel is praised for being immaculate and excellently maintained. The rooms are said to be equipped with everything guests need, are tastefully decorated and kept clean with the bathrooms having noticeably clean joints. The attention to detail in all areas of the hotel, including the Spa Botánico, is highly appreciated by guests. The hotel's buffet breakfast is also highlighted, while some suggested that showers instead of bathtubs in the rooms would be a welcome change. Despite minor hiccups, the hotel's cleanliness and service have won guests over with the staff being polite and attentive to even the smallest details.

Staff
The Hotel Botanico y Oriental Spa Garden is highly praised by guests for its exceptional staff members. The friendly, helpful and polite staff are commended for their incredible hospitality, attention to detail and personalized service. The doorman, Antonio, is noted for his caring and personal demeanor. Staff members at the reception, restaurants and spa are all exceptional and professional, making guests feel welcome and VIP. From the moment of check-in to check-out, the staff provides continuous attention and ensures that guests are comfortable and satisfied. The hotel is located in a stunning botanical garden and the amiable and supportive staff add to the overall ambiance and experience of this excellent hotel.

Spa
The Hotel Botanico y Oriental Spa Garden boasts an outstanding spa and wellness area with guests raving about its great facilities, beautiful gardens and helpful staff. The spa features indoor and outdoor pools, multiple saunas and Jacuzzis, as well as relaxation rooms with water beds and hot tubs. While some guests found the treatments expensive, others enjoyed the variety of services offered by the excellent professionals. Some guests experienced noise in the spa area, but the friendly staff quickly resolved the issue. Many visitors also praised the well-kept swimming pool and the beautifully landscaped gardens. Overall, the Spa Botánico was considered a unique and exquisite experience and guests were impressed by its attention to detail and comfortable amenities.

Pool
The Hotel Botanico y Oriental Spa Garden boasts a variety of pools both indoor and outdoor with lovely views of either the Teide or the sea. The pools are heated, well-maintained and offer a comfortable temperature. The quieter swimming pool by the spa is recommended for those seeking a more tranquil experience. Guests love the enormous outdoor pool, which has a maximum depth of 3 meters and is perfect for a refreshing swim. Lunch is served by the pool and facilities are great. The Spa features numerous rooms to try and a large indoor warm pool and outdoor jacuzzi. Some guests wished there was a designated time for children to access the adult-only spa. The garden and pool areas are stunningly beautiful and a great spot to relax with breakfast. The hotel also offers a children's pool. Overall, it's a wonderful place to celebrate a special occasion or to unwind on a longer stay.

Parking
The Hotel Botanico y Oriental Spa Garden offers a range of amenities for its guests, including fitness facilities and parking options. While parking can be a bit tight depending on how others have parked, there are both private and hotel-owned parking lots available. Some guests appreciated the free, 24-hour parking offered by the hotel, but others noted that the hotel's own parking spaces can be limited and narrow. Overall, there are options for free parking on the premises, but it may require some maneuvering to find a spot.

Family
The Hotel Botanico y Oriental Spa Garden has received mixed reviews when it comes to activities for kids. While some families enjoyed their stay and gathered to spend time together, others noted that there were very few children and the kids club was not operating. Additionally, there were zero activities for children and it did not seem like families with young children under the age of 4 were the hotel's target audience. However, parents of a 9-year-old daughter found the hotel to be suitable for their needs and there was a children's pool available. While the hotel was praised for its overall quality, some guests noted that the restaurant could use improvement. Additionally, some rooms had separated beds instead of a larger bed despite a request being made.

5 Star
Hotel Botanico y Oriental Spa Garden is a luxurious hotel located in Puerto de la Cruz, offering guests a peaceful and relaxing stay. The hotel boasts of a beautiful garden, high-quality restaurants and bars and exceptional service. Most guests have described their stay as wonderful and exceptional, while some have criticized the small room size and lack of seating area. Despite this, the hotel continues to receive praise as one of the best hotels in Tenerife, providing a very good 5-star experience for guests seeking total luxury and comfort.

Outdoor Pool
Guests have raved about the outdoor pool area at Hotel Botanico y Oriental Spa Garden. With two stunningly beautiful and well-maintained pools, it's easy to see why. The spacious pool area offers plenty of opportunities to relax and enjoy the sun with fantastic views of either the Teide or the sea. There are also Badelandschaften außen (outdoor pool areas) and an indoor spa with a warm pool and large outdoor jacuzzi. Overall, visitors have found the swimming pools fantastique and a highlight of their stay at this hotel.

Luxury
If you're looking for a luxurious stay on your trip to Tenerife, Hotel Botanico y Oriental Spa Garden is definitely the place for you. According to guest reviews, it's one of the best hotels they've ever stayed in, providing high-quality service, facilities and an overall perfect experience. Even though it might be expensive, you'll get what you pay for, staying at a 5-star hotel that's a classic recommendation for many years. You'll be surrounded by beautiful gardens, pools and a spa, truly experiencing a unique oasis. The rooms are of a large size with luxurious bathrooms, providing total comfort and bliss. The hotel staff is super attentive and friendly and you can enjoy a delicious breakfast. The only downside mentioned was that the hotel doesn't always match the 5-star category, but overall, the luxury experience seems to be worth it.

Romantic
For those seeking a romantic getaway, Hotel Botanico y Oriental Spa Garden is the perfect location. The hotel has welcomed back many guests celebrating their wedding anniversary and honors them with champagne upon arrival. The ambiance is simply romantic and fantastique. Some guests were even surprised with a complimentary cake and cava to make their anniversary extra special. The staff goes above and beyond to accommodate guests, as seen with their willingness to fulfill requests and find solutions. Couples on their honeymoon will fall in love with this lovely and relaxing hotel. Those looking to upgrade their experience may luck out with a free suite upgrade. Plus, imagine walking into your room with rose petals scattered on the bed for that added touch of romance. Hotel Botanico y Oriental Spa Garden truly creates the perfect atmosphere for couples to celebrate their love.


Yes, Hotel Botanico y Oriental Spa Garden has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Hotel Botanico y Oriental Spa Garden.

Yes, Hotel Botanico y Oriental Spa Garden welcomes dogs.

Yes, parking facilities are available at Hotel Botanico y Oriental Spa Garden.

Yes, Hotel Botanico y Oriental Spa Garden has a gym.
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