The staff at Hotel Lava Beach are exceptional with many guests describing them as extremely friendly and helpful. From the moment you arrive, you're greeted by a welcoming team who are always willing to assist with any queries. Their professionalism and attentiveness are outstanding, ensuring that guests have a memorable stay. Whether you need help with recommendations for activities or have any issues during your stay, the staff are always on hand to help. The cleanliness of the hotel is also noteworthy and the breakfast served is excellent with staff ensuring that the food is fresh and wholesome. Whilst some guests have noted that there could be more staff, it's clear that the staff who are there go out of their way to ensure that guests are comfortable and their needs are met. Whether it's the bar staff in the piano bar, the reception team, or the lovely woman serving breakfast, all members of staff are friendly, professional and always have a smile on their face. Guests even mention specific names, such as Rafa the concierge who remembers guests from the previous year, or Jacqueline, the woman who makes eggs and pancakes during breakfast. Overall, the staff at Hotel Lava Beach are second to none and truly make your stay a wonderful experience.