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Jewel Punta Cana All-Inclusive Resort

Punta Cana , Playa De Uvero Alto Provincia La Altagracia (Show on Map)

7.3

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsJewel Punta Cana All-Inclusive Resort is a five-star resort that offers exceptional facilities and services for its guests. The hotel's location, although a bit distant from Santo Domingo and the center of Punta Cana, is lovely and just a 20-minute ride from the airport. The breakfast selection is abundant and delicious with something to please everyone's taste buds. The à la carte restaurants offer excellent food, particularly the steakhouse. The pool is a standout feature with its size, design and attentive service from the staff. The beach environment is excellent, although there may be some issues with seaweed. Families traveling with kids will find the kids club well-organized with planned activities and a closed-off play area for safety. The exceptional staff made the hotel stand out, providing personalized attention and excellent service. Overall, Jewel Punta Cana All-Inclusive Resort provides an outstanding vacation experience that can be described as exceptional, superb and excellent.
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Categories

Resort for Honeymoon

Offering a luxurious Honeymoon Suite with tropical views, as well as various packages, this hotel is nothing short of ideal for a romantic and relaxing getaway with your loved one.

Luxury Resort

Resort near Golf Courses

Beachfront Resort

Resort near The Beach

Casino Resort

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Children's Pool Lazy River Outdoor Pool

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

5-Star Resort

Resort with Outdoor Pool

Resort with Lazy River

Resort with Children's Pool

Room Types

About Jewel Punta Cana All-Inclusive Resort

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Guest Reviews

7.3

Good

Location

Dreams Punta Cana is located outside of Punta Cana, which may require planning for longer rides to and fro. However, guests appreciated the ideal location, just a 20-minute ride from the airport. Despite being a bit distant from Santo Domingo and the center of Punta Cana, the hotel's grounds were well kept and the property itself was big and spacious. While guests may need to walk quite a bit, overall there was nothing negative to report about the hotel's location. In fact, some guests described it as "prachtig" (lovely)!

Breakfast

Guests of Jewel Punta Cana All-Inclusive Resort have raved about the breakfast selection at the hotel. The options are abundant and delicious with something to please everyone's taste buds. The buffet offers a wide variety of dishes and there are even a la carte restaurants available without the need for a reservation. Reviewers have praised the quality of the food, especially the Dominican Republic's famous beans. While some guests felt there could be more international options, others appreciated the cafe's selection from all over the world. The staff at the restaurant provided excellent service and were attentive to guests' needs. Overall, breakfast at Jewel Punta Cana All-Inclusive Resort seems to be a standout feature of the hotel with guests enjoying the diverse and tasty offerings available.

Dinner

Jewel Punta Cana All-Inclusive Resort offers a variety of dining options for guests, including five restaurants, three grills and six bars. Guests praised the excellent food in the à la carte restaurants, particularly the steakhouse. However, some guests found the buffet to be limited in variety and quality with cold food and dishes running out quickly. Some guests also experienced poor service at certain restaurants and a lack of seafood options. The presentation of the food was praised, but some guests found the taste to be lacking. Vegetarian and healthy options were limited at some restaurants. Despite this, guests appreciated not having to make reservations for restaurants. The drinks received mixed reviews. The entertainment and nightlife options were also criticized by some with limited options after the nightly show. The facilities could also benefit from updates.

Rooms

Jewel Punta Cana All-Inclusive Resort boasts comfortable, spacious and clean rooms. The beds are cozy and the food is great. However, the hotel needs to update its structures and furniture as some guests have reported outdated rooms, shoddy caulking jobs, sagging ceiling panels and chipped stone all over the place. The yellow phones from the 90s in the bathrooms and the lack of electrical outlets near the beds for overnight phone charging were also a disappointment. Nevertheless, the swim-out rooms come highly recommended. The building could use some maintenance and modernization, as some guests could feel the deterioration of the structures. Despite this, the rooms had an excellent size and appropriate distribution that provided an exceptional view. Some guests have also reported difficulties identifying their rooms and unwanted access to other rooms.

Cleanliness

Jewel Punta Cana All-Inclusive Resort hotel has received excellent feedback for their cleanliness. Guest rooms are very clean and spacious with comfortable accommodations. The staff are known for their friendly and accommodating nature, providing excellent service to guests during their stay. The beach and common areas are also kept clean and tidy, creating a pleasant ambiance for guests to enjoy. While some parts of the hotel may show signs of wear and tear, overall the hotel is well-maintained and comfortable. Though a few guests experienced delayed room availability and some maintenance issues, the majority of guest reviews praise the overall cleanliness and attention to detail at Jewel Punta Cana All-Inclusive Resort.

Staff

Jewel Punta Cana All-Inclusive Resort has an excellent reputation for its staff. Many guests praised the incredibly friendly and helpful staff, who were always accommodating and respectful. Personalized attention and excellent service were common themes in the reviews with particular mentions of exceptional staff members like Luis at the buffet restaurant, Scarlin, Piolin, Willis, Spaghetti and Miranda, Juan, Yolanda, Vianne, Francisco, Genaro, Angel at the guest services and Zuleika from the Preferred Club. The entertainment and activities were fantastic and the spa services were worth it. However, some staff members were said to show preference to certain guests or were close to being rude, but these experiences were the exception rather than the norm. Overall, the staff at Jewel Punta Cana All-Inclusive Resort made guests feel like kings and queens and they were always willing to go the extra mile to make their stay exceptional.

Pool

The pool at Dreams Punta Cana is a standout feature according to guest reviews. Many guests loved the pool for its size, design and the fact that it spans the entire resort. Some enjoyed the lazy river and children's pool, while others appreciated the pool bar and the attentive service from the staff. The pool area was described as "very beautiful" and "well-maintained". Some guests even recommended booking a swim-out room for easy access. The pool was a highlight of many guests' stays, although a few noted that there could be a lack of variety in terms of activities and that the water could be warm at times. Overall, the pool and beach were praised as saving the weekend.

Beach

If you're planning a vacation in Punta Cana and searching for a hotel with a beautiful beach, Jewel Punta Cana All-Inclusive Resort might be the perfect place for you. According to guest reviews, the beach environment is excellent and the palm trees and blue sea make for a spectacular view. The hotel also offers amenities at the beach for guests' convenience. However, it is important to note that the beach might have some issues with seaweed, which may make it difficult to swim or enjoy the area fully. While some guests were disappointed with the beach conditions, others acknowledge that this is a general problem in the region and not the hotel's fault. In terms of food, some reviewers thought it was okay, but not exceptional when compared to other hotels in the same chain. It is also advised to reserve preferred beach spots early in the morning. Overall, despite some challenges with seaweed and other issues, Jewel Punta Cana All-Inclusive Resort appears to have a nice beach for guests to enjoy.

Family

For families traveling with kids, Dreams Punta Cana is an excellent choice. The kids club is well-organized with planned activities and a closed-off play area for safety. While there are plenty of excursions to go on, the hotel offers lots of on-site activities and shows to keep everyone entertained without having to leave. One family called their stay "an excellent weekend." Plus, the hotel offers free COVID tests. The children's pool is perfect for little ones, but be aware that it might be closed occasionally. The hotel provides easy access to menus and information through a QR code. Overall, there are many families with children at the hotel, making it a great spot for kids to socialize while parents relax. Many guests rave about their stay at Dreams Punta Cana, so it's certainly worth considering for your next family vacation!

5 Star

Jewel Punta Cana All-Inclusive Resort is an excellent resort that provides exceptional facilities and services for its guests. Despite being a typical all-inclusive five-star hotel, the exceptional staff made it stand out. The service provided by the friendly and helpful staff was excellent, making it a perfect vacation experience. Guests had a great time and can't wait to come back, citing the superb experience they had. Overall, Jewel Punta Cana All-Inclusive Resort provides an outstanding vacation experience that can be described as exceptional, superb and excellent.

Yes, Jewel Punta Cana All-Inclusive Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool, Lazy River.

Yes, a spa is available at Jewel Punta Cana All-Inclusive Resort.

No, Jewel Punta Cana All-Inclusive Resort doesn't allow dogs.

Yes, parking facilities are available at Jewel Punta Cana All-Inclusive Resort.

Yes, Jewel Punta Cana All-Inclusive Resort has a gym.

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